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    Avis Rent A Car

    1.0 (5 reviews)

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    Hertz Rent A Car

    Hertz Rent A Car

    2.0
    (11 reviews)
    2.5 mi

    Worst Experience Ever. Seems to be a common theme with their reviews…read more They won't tell you an honest price ahead of time. Furthermore, they are unable to compute the maximum number of days you can rent when insurance has a maximum coverage amount. I wish I could give them a negative 5 star rating. Unfortunately, the lowest I can go is one star. I had a recent car rental while my vehicle was in the shop for repair. The repair was taking longer than expected. My insurance company has a maximum that they will pay. I mentioned this several times to the agent. I asked repeatedly how many days I could rent and still stay under my maximum. The number of days told to me was incorrect. If they could've just given me an accurate daily cost I could easily compute the number of days myself. The employees can't seem to do simple math. There excuse is that they couldn't know the total cost until the vehicle was turned in. Apparently, being able to know how long I could rent a vehicle with $1200 was impossible for them to calculate. The daily rate was also wrong. Since the amount I was to be charged was incorrect I asked them to wave the extra amount. They were unwillingly to do that. I then called Hertz customer service and found out that I been charged too much. No surprise there, they are simply incompetent. This did reduce my out of pocket cost, but still I owed money out of pocket. I'm OK, with them not knowing how to do their job. All I ask is that they admit their mistake and waive the extra cost. They were unwilling to do that. They've lost me as a customer forever. My experience with Enterprise and Avis has been much better.

    I had a great experience while visiting in Kokomo Indiana. I needed to rent a larger vehicle to…read moredrive my family to the airport. Vada set me up with a nice suv. It was clean and smelled good and was ready right when I arrived to pick it up. She was very friendly and helpful. I will absolutely make sure to come see her again when I'm in town next time.

    Avis Rent A Car - carrental - Updated June 2026

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