Well, I'm not surprised that Avis in Rocklin has crappy reviews…read more I also had a bad experience. Had to have my car dealship reserve a car for me. First car they gave me smelled so bad. It smelled of cigarettes with whatever spray the used to cover it up. Every time I got in the car it gave me the worst headache. I had to return it and exchanged for another vehicle. Then the other car they gave me decided to do a settings update and would not allow me to access the air conditioner for 2 1/2 days in 103 degree weather. I called the store on Saturday and it just closed. I called the main customer service number and they could not find my reservation. I didn't have any info provided to me about reservations number. I could not exchange the vehicle till Monday. My car dealerships was advised of the problem and I showed them. My dealership returned to Avis and advised them. Avis of Rocklin charged me full price for the rental even when I called them personally and told them of the problem. They said it was user error and accused me of lying. They said the car was fine when my dealership brought it back which was a complete lie. They said that women don't know how to operate different cars. OMG, if I could kick that guy in the balls. Manager is horrible and told me to contact main company. Redirect the problem and not taking any responsibility. HORRIBLE PLACE. GO SOMEWHERE ELSE Then on top of that they charged me.

Unpleasant staff who engage in outright deceptive practices. Prepare to get charged extra for…read moresomething, one way or another, if you rent here. I've rented many cars in many places (usually airports) and have never been outright scammed like I was at the Rocklin Avis & Budget. There's an Enterprise less than two miles away-- they're professional and courteous. Go there instead.

Just returned a Tahoe we rented and Kyle made it a very seamless process. Fast, efficient and…read morefriendly! Thanks again, Kyle!

I rented a car here and they charged my card over 1200 what is suppose to be! It has been a…read morenightmare to have it corrected. They do not call back! They will now reverse the charge. Have to get an attorney.

Be very cautious when they do the initial inspection because it is not at all thorough and it puts…read moreyou as the renter at risk if they accuse you of preexisting damage that they did not list in the initial inspection. I recommend taking a video of the car before leaving their parking lot for your own record. The vehicles are covered in scuffs, dings and dents. They do not even bother cleaning the car prior to renting it out. Go to another location .

Huge thanks to Amara! She drove to Tesla and picked my mom up and then took her back to get her a…read morerental car AND upgraded her vehicle. My mom was raving about how Amara was very friendly, kind and very outgoing and personable, which is hard to find these days! She was thoroughly impressed. Thanks for such a great experience on what otherwise might be a pretty tough day.

Very friendly staff. Had a rental for 1 week. Nothing really notable about the car itself, wasn't…read moresuper clean, but wasn't super dirty either. Very likely will rent from here again

Just rented a car for the day to drive it to sfo . It was so so nasty inside. Husband picked it up…read more If we had time it would go right back very dirty inside and out.

I cannot thank the team at Hertz enough, but specifically Anh, who was an absolute lifesaver during…read morea incredibly stressful time. I was recently involved in a motor vehicle accident and was already overwhelmed dealing with insurance, attorneys, and the general headache that comes with a car crash. Walking into a rental office was the last thing I wanted to do, but from the moment the process started, Anh made everything simple and seamless. She is a total sweetheart and was so empathetic to my situation. Not only did she make the rental process effortless, but she also went above and beyond by securing me a much better rate than I originally expected. She managed to get me a longer rental period for a smaller amount, which was a huge weight off my shoulders. Anh made me feel completely at ease. You never truly know what someone is going through, and her kindness made a world of difference to me. If you're renting from this location, ask for Anh--she is professional, helpful, and genuinely cares about her customers!

I had a problem that HERTZ and the HERTZ location where I rented couldn't resolve. HERTZ…read more Sacramento took three days to respond I spent almost an hour on hold. Then I spoke to TYLER at the Roseville location and he was able to resolve it in minutes. HERTZ needs more people like Tyler and to better train the people in central answering.

This place needs a key drop off. I don't want to be charged for another day. I could drop the car…read moreoff now but the place is closed. I have an appointment in the morning and I can't bring the car in first thing when they open so I was told I would be charged another day . How stupid is that! I could bring the car back early if you had a key drop like most rental places! So frustrating

Ripoff artists. I was 33 minutes late on a 4-day rental and they charged me for a whole extra day…read more National would never do that to me. You may think you're getting a deal, but you will get ripped off by these thieves. STAY AWAY!

I had an outstanding experience at Enterprise Rent-A-Car thanks to David Kistler. From the moment I…read morewalked in, he treated me with professionalism, kindness, and respect. He took the time to explain everything clearly, answered all of my questions, and made the entire rental process smooth and stress-free. David truly went above and beyond to provide exceptional customer service. It's rare to find someone so dedicated to making customers feel welcome and valued. Because of his excellent service, I will gladly return to Enterprise and recommend this location to my family and friends. Thank you, David, for your hard work and outstanding customer care. You are a true asset to Enterprise!

Not only are they incredibly unprofessional, unproductive, lazy, and incompetent, but absolutely…read moredisrespectful as well as not even being able to look you in the eye!!! One of the first things I noticed was that the first person who "helped" me, couldn't even look me in the eye. Huge red flag and makes me immediately start to feel like they are shady. Cars are ratty, drive poorly, and they don't even have the decency to provide a full tank of gas upon picking up your rental. I absolutely do not recommend this location!

Excellent customer service!!! Great communication making the appointment, renting a car for the day…read moreand identifying issues. Calls back and forth confirming repairs and costs. Not expensive and done in 3 hours. We purchased our 2020 Camry there 5 years ago. Great car, comfort and mileage hybrid!!! Thanks to the amazing service department. Very knowledgeable and keeping us safe on the road. Thank you

Unbelievable that this dealership is still charging $9,999 over MSRP for hybrids. The car shortage…read moreis over. Its unscrupulous. Never go there!

If you're in the market for a new Chevy, Phil Cunha at Roseville Chevrolet is the guy you want to…read moretalk to. With years of experience and a true passion for helping people, Phil has helped thousands of customers get approved and drive off in the Chevy of their dreams. His professionalism, product knowledge, and dedication to customer satisfaction are unmatched. Whether you're a first-time buyer or rebuilding your credit, Phil works hard to make the process smooth, stress-free, and successful. He truly goes above and beyond to get you the best deal possible. The reviews don't lie--Phil Cunha is the reason so many people trust Roseville Chevrolet. If you're looking for someone who genuinely cares and delivers results, look no further.

NEED A CAR?? Call Phil Cunha @ 209-518-0936…read more Phil's an amazing car salesman with a FUN personality!! You're guaranteed to have a good time while purchasing a car!!