Budget is the most unprofessional car rental company in the business!!!read more

Got a truck from here. I love how these guys are flexible they have a night drop box where other…read morelocations don't accept late night drop offs. He walked through the truck and showed me how to use all the features of it! The kids were very nice and helpful!

On Saturday at noon I had a confirmed reservation at Hertz Smithtown. I paid with my debit card --…read more$790 was immediately removed from my account. I was then told, for the first time, that Hertz does not accept same-day debit card transactions. I was denied a vehicle. Both employees then left the building. When I asked for help on next steps, the manager -- already in his car -- told me out his window to call Priceline. Priceline told me to speak to Hertz. I stood alone outside a closed Hertz location with $790 gone from my account and no car. This rental was arranged for two combat veterans -- myself and a fellow veteran traveling with a broken leg in a halo brace -- to receive proper medical care. Because of Hertz Smithtown's failure to disclose their payment policy at any point during booking, we now face 36+ hours without housing and nearly $800 drained from my account with no resolution offered. By 2pm Saturday, after multiple follow-up calls, every representative online continued to insist that no money had been taken from my account -- while I was staring at the $790 withdrawal in real time. Each one told me to dispute it with my bank. Not one person from Hertz or Priceline provided a corrective answer, a solution, or any form of assistance. Do not book here. Do not trust that your reservation means anything. And do not expect anyone to be standing there when things go wrong -- they'll already be in their Tesla

Fast reliable service , more affordable than competitor's , will use them again. Better than…read moreEnterprise!

The manager and employees go above and beyond at this location. It's been by far the easiest rental…read moreexperience I've had ever. They're professional and courteous mixed with being personable. Thank you to the Nicks!

Fantastic rental experience. Great location. Matt was friendly and got me a great mid-size SUV…read morefor my business trip here in New York. The price was the best around and I was in and out of the office in minutes. This was a fast and efficient and satisfying rental experience and I highly recommend checking them out if you need a rental.

The price ended up being twice what was originally given. When picking up the car at the rental…read morecounter I was given the impression that I was paying an extra $35 for extra insurance, not for each day and there were many extra charges. When originally renting the car when buying our airline tickets the price was $260.58, the final price was $510.58. Our plane arrived 2 1/2 hours late at the Charleston airport and we were rushing so it is my fault that I did not read the contract thoroughly but the counter person absolutely made the insurance sound like it was a one time $35.00 charge. The other problem was that the car reeked of marijuana. We realized this before we left the airport and immediately called Avis to let them know but because we were running late we did not have time to exchange and were stuck smelling like potheads for the next four days.

Rented from Avis in Hauppauge. Horrible. Every time car is filthy but last time takes the cake…read more Completely covered in dog hair and garbage. They didn't care. Told me to take it to a car wash. Oil light was li king entire trip. Avis as a company didn't care. Why should I spend an hour cleaning their vehicle before I'm leaving on vacation. Because they don't care. Granddaughter has dog allergies. Don't care. What a way to do business.

great services, good price. will book again. Very responsive if they need to be outreach.read more

Overall great experience here. My org needed a van to drive a bunch of kids on a trip, and the team…read morehere was able to give us the exact van we needed. The office was clean and comfortable and they were very friendly. The van met all expectations, and we will use them again in the future

Buyer be careful! Hertz is a rental company not a car sales company. They try very hard to look…read morelike a used car dealer but after you go a couple of steps into buying a used car you realize you are dealing with not experienced sales and financial staffing. I have been trying to give them my money for 2 days and i cannot get an invoice from the financial manger called Dennis he had never responded to my calls and emails. I have purchased 15 new and used cars over the past 20 years and never experienced this unprofessional sales model. Just trying to buy a car and give hertz my money. BTW I gave them Asking price.

Be careful before paying and completing sale, after you pay all the good customer service goes out…read morethe window, they basically say "if you don't want the car you have 7 days to return it" instead of trying to alleviate an issue. And they will charge you a fee to return. Pleasant to deal with during buying process, but after that, it seems they want nothing to do with you.

Raja is a true professional. If you need a 5am pickup (as I did for a recent trip), he'll be…read morethere--not only on time, but at least 15 minutes early. He'll load your bags into the car, open the door for you, and do anything possible to make sure you are comfortable during transport. I've used his service multiple times, often earlier than 5am, and he has never disappointed. He takes all necessary precautions against COVID, including but not limited to: sanitizing before each trip, wearing a mask, and sanitizing after a passenger leaves. Plain and simple, his service is much more reliable, safe, and amiable than any Uber I've ever taken. When I missed my connecting flight due to weather, he rescheduled with me for the next day, no questions asked. When I had trouble finding my bags, and was an hour later than I said I would be, he didn't mind one bit. Not to mention that when I was leaving from Laguardia, almost everyone was having trouble finding an Uber. If you're looking for someone to really enhance your transportation experience, Raja is your guy. I promise it will be well worth the price.

Always prompt courteous service. Clean cars and friendly drivers. I've found their pricing to be…read morecompetitive to other private car service. Much better than rolling the dice on an unknown Uber or Lyft drive!

We just picked up our car from Dowling Bros & we couldn't be more pleased with the repair work done…read more& the car was immaculate inside & out. Christine was very helpful coordinating the car rental & dealing with the insurance co. The entire experience was very professional. We highly recommend Dowling Bros. if you're looking for "The Best"! Celeste & Bill W.

I picked up my Ram 1500 Truck today from Dowling Brothers Auto Body in St. James and was very…read moreimpressed throughout the process. Christine kept me updated on the repair. This family owned business really cares about your car, takes pride and time in their work and will not finish until it comes out perfect. Their work is amazing and as a plus also cleaned the inside and out of my truck to look as if it was new. I highly recommend Dowling Brothers Auto Body for auto body repairs! Great job and Thank You!

Great quality customer service. They take care of everything from scheduling a rental to dealing…read morewith insurance so you don't have to. Prompt updates of the time line of repair and very reasonable pricing if not going through insurance. My car came back cleaner than it's been in years. I highly recommend them.

After an issue with another body shop we used for many years, we decided to try Schubert's Auto…read moreBody since it was recommended and much closer to our home. What a great choice! Our Chrysler Pacifica van was in an accident and the customer service, communications, and quality of work was fantastic! There was a significant amount of damage since the van has so many electrical features located in the front end where the damage occured. They helped us every step of the way from arranging to pick up the van from the place it was towed after the accident, to handling the adjuster visits and keeping us up to date during the repair process. Everyone was so helpful and polite and the van was returned to us looking brand new and sparkling! Thank you Steve and the entire staff at Shuberts! There is an excellent reason they've been around for so many years!