Kudos Jay and Jamese! A selection of used appliances and very reasonable warranty work, right here…read morein NRH. If your machine conks out, give these folks a try.

BUYER BEWARE!! I…read morebought a Samsung refrigerator from "Jay", the owner of the company. He told me he was certified in the Samsung refrigerators he was selling. I paid for my Samsung refrigerator, bought the extra 2 year warranty with it, and it was subsequently delivered that same week. The day after it was delivered and set up.....the first thing I noticed was that the water was definitely not being filtered and the ice was stinky. I called Jay to report the issue, and get some assistance, and his attitude had completely changed. He had my money....so clearly friendly customer service was no longer a priority. I told him that the water tasted and smelled awful and the Home Depot brand filter that he sold with the fridge was not locking into place, I told him that when I pull the filter out, it's bone dry....no water was passing through it. I told him I thought the wrong filter may have been installed, and that I went to Home Depot to get an official Samsung brand filter.....but was running into the same issue of it not locking into place. He told me "that's just how Samsung filters fit, and that's just how Samsung water tastes", and then he said "he can't be responsible for people's different tastes, most people like it", then he told me that "it's normal for filters to be dry" and that "Fort Worth is notorious for hard water, and he can't be responsible for that either", and THEN he told me in an authoritarian tone: "I'll send my tech out there, and when we find nothing wrong with your fridge, or find that YOU broke it, I'm going to charge you a $60 service fee." He had already made up his mind and dismissed me before ever having investigated the issue I was reporting. Jay left me with absolutely no confidence that he was taking me, this issue, or this transaction seriously in the slightest. So after carefully reading the terms of my warranty that was included with my receipt....I decided to seek a second opinion. I called a well known, highly rated and accredited/insured appliance repair shop in my area to get an estimate (Appliance Champion). Appliance Champion identified the issue IMMEDIATELY bc they pay a monthly fee to have access to Samsung's internal Knowledge Base....and this issue is WELL documented WITHIN SAMSUNG. Basically, these Samsung refrigerators can ONLY take Samsung filters....and when people try to install aftermarket/3rd party filters, it breaks the filter dock, making filter connection impossible without replacing the filter dock. The Appliance Champion Technician gave me a copy of all the official Samsung documentation so I could take it back to Jay. Well, I didn't feel comfortable talking to Jay at this point bc he had made our last interaction so awkward and uncomfortable, so my husband spoke with him to try to reason with him. Jay informed my husband that our warranty was now null and void since we sought a second opinion. And he would NOT be giving us a refund on the warranty that we paid for and only had for a week at this point. There was NOTHING in the Warranty contract that indicated anything like this in the terms. Jay told my husband "how do I know the other technician didn't break the fridge?" How do we know?? BC YOU SOLD THE FRIDGE WITH A HOME DEPOT FILTER IN IT JAY. YOU ACKNOWLEDGE YOU PUT THE HOME DEPOT FILTER IN THE FRIDGE.....AND SAMSUNG OFFICIALLY DOCUMENTS IN THEIR KNOWLEDGE BASE THAT THIS BREAKS THEIR PRODUCT. Then I found out that Samsung only certifies ONE technician in the area to work on their merchandise.....and Synergy Appliance is NOT IT. So not only does Jay and Synergy appliance have no idea about the inner workings of Samsung refrigerators.....Jay is also a LIAR and a SCAM artist. Learn from my mistake and don't get ripped off by Jay's smooth used car salesmenship. I have copies of the Samsung internal Knowledge Base documentation and repair service ticket to PROVE I'm telling the truth, if anyone would like to see for themselves. Appliance Champion got my fridge repaired and working flawlessly, with great tasting water and orderless ice. And although I'm out the $$ for the warranty, and out the $$ for having to repair a fridge that was sold to me BROKEN....... NOW I'm finally happy....no thanks to Jay.

Weston from Arrow appliance repair went above and beyond for me…read more He was very personable and provided a wealth of information based on my repair concerns. I would without hesitation recommend Arrow Appliance to anyone needing a true, honest professional! Now a lifetime customer!!! V.S OKC

Overview I had an issue with the water pump on a washing…read moremachine and needed it repaired ASAP customer service I called and left a message and received a call back on a few hours. I then had a next day appointment Service The service was done by a pleasant very professional fellow. He was respectful of the Covid days as well with mask etc. he diagnosed the problem and said he would try and get the pump the next day and would call the following morning He called the next day and completed the job well and cleaned up afterwards Cost Very reasonable Overall I recommend Arrow as a professional company that's timely , gets the job done and had reasonable rates

I went to many hardware stores trying to find a specific specialty part for my outdoor faucet…read more When I arrived at Ace's, I was greater warmly and a staff member assisted me. Although the part was not in stock, they did stated they could order it, and were very helpful. Although I didn't make a purchase this time around, I can still speak to the excellent service that I received as well as the value of customer service, which seems to be loosing its appeal these days. Great experience all around.

Our 5 yr old washer stopped draining Saturday. We called Monday morning. By 12:30PM Monday,…read moreMatthew, our repairman was done, 1 year warranty on new drain pump and 30 days on service call! Could not be happier!! Very polite. Very neat and clean.

Have bee trying to contact Buxton's for nearly a week, but cannot make contact. I have used this…read morecompany for appliance repairs for several years, but am concerned that I may have lost my "go to" appliance repair team. I hope this is not the case!

Buxton has been scheduled 3 times to come fix a faulty cooktop and 3 times in a row have stood me…read moreup... no call no show. The last time I spoke to their phone girl named Melody, she was actually rude to me regarding the third scheduled visit because the time they had didn't work for me after they rearranged their schedule to fit me in, she forgot they stood me up twice before. The owner himself called me with zero customer service skills whatsoever. I highly recommend looking somewhere else for a credible appliance repair shop who shows warmth and kindness and above all punctuality. By the way they schedule you with a 3hr window and you have to make sure you are ready but more than likely they won't be. Not a good value.

I highly recommend Ed for your appliance repairs. This was the second time I had used him and Ed…read morereally tried to help me as quickly as possible. He was both courteous and professional. I will recommend him to my family and friends! Pam S

Ed has been fixing our appliances for 10+ years. He is always polite, prompt and fair. He is very…read moreknowledgeable about all appliances, and is happy to explain what is wrong, and what your options are. I highly recommend him.

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

Tyler and his team are fantastic. First, I'm extremely…read moreimpressed with how they communicate and keep you updated with schedules etc. The professional work that they provide is first class all the way.

Called during regular business hours and was greeted by a real, live, human being. Not AI. I had a…read moresmall issue with my 2019 Samsung dishwasher. They had a tech available the next day. Matt arrived solidly within the timeframe. He did a great job and fixed the problem within an hour. I was charged just the visit fee because no parts were needed. I was very pleased with the service and the quality and the value.

I've been going to Gary's small engine repair since my little Grapevine shop closed a couple years…read moreago . They service all my lawn equipment and do a great job in a timely manor ! Miss Terry even taught me how to string my own weed eater ! She's the best !

Sup peeps? Happy Holiday season to all of you. We are closing out yet another year in our lives…read more Lets finish this year strong, and be in the right mind space for the new year ahead. So my lawn mower was making a strange sound. He said something was wrong with the mower. He, being my lawnmower (my son, he is my lawnmower.. hahahahaa.). He said the machine that cuts the grass was sounding funny. Broke out Yelp to see who you ladies and gents recommend. Well you didn't have anyone local to me in Hurst, but in a nearby city, Grapevine. Called ahead to find out the particulars. Sounded reasonable and family owned. Drove out, was given an estimate on parts and labor. Was thinking if it costs more than a new mower, will donate it on Nextdoor. Nope. She told me what parts would cost, and a service that included oil change, blade sharpening and fix the broken items. Came out way ahead. Um, 3 weeks turn around though. But they had a bazillion customer mowers out front in intake and outbound, so I expected it, and had a back up mower ready, and a lawn service I call time to time when I just feel like giving my son a rest. 3 weeks pass, I get a call on the exact day. Mower is ready. Drive out, mower starts one pull, no noise, looking like a new mower ready to cut some grass. paid my moolah, they loaded it up for me, and I could not have been more pleased. So thanks to the awesome family that owns and operates Gary's for offering honest service at a value. Not common these days to find one of those, let alone both. Also, thanks to you Yelpers that posted great reviews. One of you, Mark W. gave me a heads up on the turn around time, so even at 3 weeks, I wasn't caught off guard and knew what to expect. Not many small engine repair shops in business with mowers and such being made to throw away these days, and to buy a new one is usually cheaper than repairing. We live in a disposable society, we ourselves create and perpetuate. So I expect those few in business will be swamped and take more time to get to me. Happy Holiday Season people of Yelpistan. be good to yourselves and others. Thanks for sharing time to read this with me. Peace.