The best when it came to helping us diagnose our problem and ultimately helped us replace our…read morewasher. A thousand thanks!!!

Great overall experience. Quick same day arrival with upfront pricing. Detailed review of issue and…read morehad to order extra parts. Followed up to keep me updated with progress and quickly came to resolve once parts arrived. Would definitely recommend and use again for any issues.

Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Amazing quality service on my fridge. Quick to arrive, diagnose the issue and recommend 2 repair…read moreoptions. Communication was very good. Returned quickly with the part and had us back and running in 45 min. Very meticulous and thorough on the clean up. I'd highly recommend Kyle for any future service.

Truthful and honest. Gave me great recommendations and I would highly recommend. Great serviceread more

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

I contacted Lucid on the recommendation of my previous repairman who had retired. Serge responded…read morequickly and arrived within the promised time frame. After diagnosing the problem of a non working fridge ice maker and ordering the part, he returned and completed the repair. All work was done efficiently and completely. In addition he diagnosed a problem with another appliance and offered me options. There was no pressure, only information. I felt that Lucid's fees are competitive and reasonable. I will certainly contact Serge again if needed.

AGN promptly arrived to service our dishwasher. They evaluated the situation and identified the…read moreissue and was able to fix the issue by cleaning an existing part. Completed a job well done. Thanks for the great job!

DO NOT USE AGB!!!!! They will steal your money and not fix the issue at hand. The lady who answers…read morephones is incredibly rude and has hung up on me multiple times and now just doesn't answer my calls. I had a dryer tech come out to my house to fix my dryer. It was NOT fixed. I called back and they told me it didn't work because my dryer vent was too dusty. So I called a company out to come clean my dryer vents and they said the vents weren't even that dusty!! And in no way should that have been the cause of my dryer not working. Then I called back about getting a refund and they wouldn't issue one. I had to call my bank to get one instead. They still have yet to let me speak to a manager about this. I am so beyond frusterated and say this with my full chest, do not under any circumstances work with this company!!!!

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

Trent showed up on time, was personable and gave us a diagnosis on our Samsung refrigerator. That…read morewas pleasant and acceptable for a $75 fee. When they came time to actually remove the icemaker though there was no response. I made two calls to the office and was told they would get back with me. I never heard anything. I don't know what to make of this, but I'll have to start over again with somebody else. UPDATE, 5/20/26 I had used the Yelp ratings to bring out Elk (above) but they did not respond to 2 calls when I decided what I wanted done. So I called Kyle, who is a one-man show as Mensk Appliance Repair. Speaks good English, personable, showed up on time and had my simple removal of the icemaker done quickly. Of course I had paid for 2 service calls, but Kyle's total charge (Zelle) was $145 including the service call which I consider reasonable.) Just wish I hadn't had to pay the first service call to Elk.

Our dryer went out during the storm. We just recently had a pair. Guy came out on a Saturday. Got…read moreeverything up and running within 40 minutes. Great service would recommend.