Sky was an outstanding technician sent by All City. He arrived quickly, diagnosed the issue…read moreefficiently, and was honest throughout the entire process. I really appreciated that he gave me several options to consider instead of pressuring me into one solution. What impressed me most was how clearly he explained everything. Since I know very little about how HVAC systems work, he broke it down in a way that was easy to understand--almost like he was teaching an elementary school student, but in the best way possible. He was patient, knowledgeable, and incredibly skilled. Thank you, All City, for sending someone with Sky's expertise and valueto my home. He's a true asset to your team, and I highly recommend both him and All City!

I called All City Plumbing, Air and Electrical because I had diagnosed that my furnace's blower…read moremotor and capacitor needed to be replaced. Jonathan came out and confirmed that that was indeed true. Everything seemed to be going well. Jonathan was very friendly and polite. When it came time for the estimate, he told me it was going to be just under $3,000. That seemed like quite a lot to me for just changing out a blower motor and a capacitor. He also told me that my Rheem furnace couldn't take just any old blower motor and he had to order one special. He said that his company doesn't deal with Rheem because their parts are hard to get. I reluctantly agreed to the repair, which he said would probably take place the next day. Later, he called and said the part wasn't going to arrive for a whole week. This was during one of the hottest weeks of the year in Southern California and I certainly didn't want to be without air conditioning, which runs through my furnace and needs the blower motor. I asked him what my other options were. He told me the only other option I had was to get a whole new system. He explained that he could install the system in only 2 days time or I could wait a whole week and have him repair the blower motor. He also mentioned a 10 year warranty with 1 or 2 years of service from his company. I asked him about the brand and quality of the Furnace that he intended on selling me, which was going to be almost $8,000. He told me it was better than my current system brand and I asked to get it in writing so I could do some research. After not receiving anything in writing I called his company and requested the same thing from them. Shortly after the conversation with his company I received an email specifying the make and model of the new furnace. I researched online and discovered a few interesting things. Number one, Jonathan had lied to me about Rheem parts. I found out from my online research that Reem takes Universal parts and I would not have had to wait until the next week to receive a blower motor that would fit. I also discovered that blower motors and capacitors cost nowhere near $3,000 to install. And finally, the brand of the new furnace that was recommended by Jonathan was nowhere near the quality of the Rheem furnace that I already owned. I canceled the job immediately with the company and again with Jonathan when he called me to find out what was going on. I am still waiting for my refund on the deposit! My contractor friend and I went to an HVAC store and purchased a universal blower motor and capacitor for $180... and installed it ourselves in a couple hours. The system is working perfectly. I don't recommend this business at all. I'm completely confused on why they have such a good rating on Yelp, which is why I picked them to begin with. This was a clear case of trying to take advantage of an old lady in a wealthy neighborhood. Shame on them!! Update: I received a full refund of my deposit and the service fee was completely waived. I got a nice apology from the owner and a manager.

Called Alpine last night as the drain pipe of our HVAC unit is clogged causing our air not to work…read morein some of the hottest days of the year in the IE. They were quick to reply on Yelp. Originally had a plumber sent out from Alpine this morning which he did not have the correct equipment. Following the miscommunication on my part (Plumbing vs HVAC tech) the owner Vince personally called me and told me that he was sending out another tech in the next hour that had the correct HVAC equipment to get the pipe cleared. (He said the drain pipe is a grey area between Plumbing/HVAC as while it drains into the sewer, that the plumbers don't usually work with pipes that small.) Incredible service! And really appreciate the owner calling me to make it right. We'll certainly call Alpine back the next time that we need help.

My water heater was down and I am so glad that my friend recommended me with Alphine Plumbing!…read more Shoutout to Vince, Shawn, Edgar & John for helping me in getting my hot water back. The Alpine team helped me calling the Navien team to get the new part replaced through warranty so that's good value. I found out my water is very hard so lots of scum got accumulated which destroyed the water heater tank not able to heat up normally. To prevent his from happening again, I decided to install the Halo-5 water treatment system. The Alphine also managed to rework the pipping and make the installation of the Halo-5 with great care and efficiency! After the Halo-5 installation, Vince also helped flushing the water heater. While the flush is ongoing, he also helped me check my AC air filters as a courtesy. Before the maintenance, I was worried about the repair experience as I rarely have to worry about things like such and I'm very glad to say that the Alphine team has done an exceptional job! Thank you Vince, Edgar, Shawn & John again! This is the kind of team you would trust to get the job done professionally with a very friendly and polite manner!

Gave Kevin a call and left a voicemail. Returned my call literally within 2 hours and he diagnosed…read morean issue over the phone for me for free. He was nothing but helpful and respectful and offering solutions. I had an issue where my water pressure was super low, and a flush to the toilet or turning on the washing machine (when drawing a large amount of water) would cause water pressure to decrease everywhere else. Turns out my water softener was super dated probably 20+ years old and he just told me to turn on the bypass for that. He told me to send pictures and told me exactly how to do it over the phone. 10/10 customer service, did not charge me at all. If I have another plumbing issue in the future I will not hesitate to call him.

Kevin at KP Plumbing is honestly one of the best I've ever worked with…read more He's incredibly talented at what he does, but what really stands out is how much he genuinely cares about his work. You can tell he's passionate about doing things the right way instead of just getting the job done as quickly as possible. He made me feel comfortable from the get go. He was always respectful, patient, and took the time to explain everything so I actually understood what was going on. I never felt rushed or talked down to, which I really appreciated. I also noticed he uses high quality materials instead of the cheapest parts. We talked about how important longevity is, and it was obvious he cares about fixing things the right way so they last. That kind of attention to detail builds so much trust, and that's hard to find these days. On top of all that, Kevin is just a genuinely great person. He's easy to talk to, has a great attitude, and somehow makes a stressful plumbing problem feel a lot less stressful. I actually enjoyed chatting with him while he worked. If you're looking for a plumber who's honest, knowledgeable, takes pride in his work, and truly cares about his customers, I can't recommend Kevin enough. I'll definitely be calling him again for any future plumbing needs.

Needed a new water heater. Jason arrived at our set time the next day and explained the options and…read moreprocess thoroughly. He and his team were clear and professional and finished the job in a timely manner.

I've had nothing but amazing service from this company. Prompt response! Nothing hidden in quotes!…read moreHONESTY! Professionalism! Quality work! I've had all 3 of my toilets replaced and my water heater! Pricing for parts and service are very reasonable and affordable. Being a female homeowner you get the runaround from service companies. This company I trust!

Had the pleasure of doing business with Renowned Plumbing. I had some drainage issues whenever I…read moreused my washer I would get backflow into my kitchen and garage sink. Super easy conversation, set up an 8am appointment and they were the first business that showed up 8am sharp. Joshua was my technician and was very customer service oriented, made quick work hydrojetting my clear out and ran all my water appliances with no back flow! I will definitely book them again for all my plumbing needs!

These folks know what they're doing! I've had 2 handy men and 2 plumbers come in and assess issues…read moreI had with low water pressure throughout the house and a water line that was not pushing water thru to the refrigerator (when it was previously doing so). I also had an issue with a shower that no longer put out hot water. They offer a complimentary assessment visit. The plumber, Nolan, came in and quickly had solutions for the problems that multiple people came and couldn't figure out out or were charging us thousands of dollars to repair. Another popular plumbing company mentioned some major repairs that were going to cost me approximately $4k!! After Nolan walked the house, he mentioned simple solutions that would cost just their regular service fee of $165. I asked him what warranty we'd have if he started the work and it didn't resolve the issue. He was so confident that his interventions would fix my problems. He was right!! His knowledge and experience was remarkable. The issue with the water line to the fridge was a simple flip of a switch. The heat in the shower was back with just a flick of a piece in the shower handle. He assessed the water pressure in one of the showers and made a recommendation to change a cartridge at a later time with an approximate cost of $400. I was mind blown at his ability to diagnose our issues, resolve the problems and the cost efficiency that he was able to provide. I highly recommend this company and will keep their number handy for any of my future plumbing needs!

I needed a plumber to install my sink garbage disposal after my home warranty company, Liberty Home…read moreGuard, turned out to be a total scam job. The absolute worst I've encountered in 20+ years despite their claim to be the top rated in the industry! Castillo plumbing stepped in and handled the install seamlessly. Located nearby in Azusa the job was completed successfully in a reasonable amount of time. Quick and responsive at a very fair rate. So fair in fact that I added a small tip for the professional service.

Diego was great! Prompt. Professional. Knowledgeable. Clean. Fairly priced. I will definitely be…read morecalling on him again if I need assistance with plumbing issues. PS He also took the time to teach me simple ways to troubleshoot and problem solve

We have been using this business for 20 years or so. They have consistently been reliable,…read morecompetent, and professional. Their prices are reasonable. This is the only plumbing company that I trust. Dao N.

He has been our plumber for years. Always great. Fair prices and thorough work. The only one I…read moretrust. Super nice too.