Jess is amazing and glad to see her back since it has been a while since I seen her. She always…read morehelped me with different choices and had good info on the different drinks she talked me into.

Jess is the best. Very helpful in recommending the best choices in liquors of choice. Service was…read moregreat!

Super nice and helpful fellow who always greets me with a smile. I feel like a regular during these…read moreCOVID virus times. My older daughter is an accountant for a winery in California. She says that she has job security in these virus times. I choose to be a repeat customer at Queen's because the prices are good and I'm always greeted kindly. And he points out the sales and deals to me; offering recommendations if I ask.

SO!...i go in grfab a bottle and my total was $25 and some change and it says tht on the…read moreregister..so now the cashier starts typing numbers on the debit card number pad next i get an instant transaction notification to my phone which is in my hand of a charge of $425!!!!!!!! so i say i knw you didnt just charge me $400!!!! so he looks at me crazy and types more number trying to figure out his mistake now..just mashing buttons!..so now im irritated and said return my money to my card and guess what he doesnt know how and has to call some one for help and re do the transaction like 4 separate times in smaller increments ..and now IRONICALLY now ive had all kinds of suspicious bank activity and small withdrawls they think i wouldnt notice..so i move money from my account to my savings and guess what haappen today???? $700 was smooth transfered from my account! im not saying this guy did it but i also wouldnt put it past him ill never shop there again,

Great & friendly service! A great selection of products and at a great price! Some stuff might be a…read morebit high in price but it's all worth it! Always a good vibe and friendly smiles when visiting!

No idea why there's bad reviews about this place. Just went in there for some vapes and Bear…read moreassisted me with finding the perfect flavor. Usually, one is compelled to write a review after a negative experience and rarely for a positive one. This is the latter. Outstanding customer service! Best prices around! Extremely clean and welcoming environment. I was treated like gold! Bear was exceptionally knowledgeable on all the products and got me in and out in a flash. However, he was very patient when I was deliberating on flavors. Thank you! I'll be back! Also they have a special sale right now...

Great little liquor store that is locally owned and has a very friendly staff as you can imagine. I…read morelove the location and it's quick in quick out get what you need. Wide selection of whiskeys and tequilas so definitely try something that you haven't had before. The price is fair and I think if you give him a shot you'll be back

Not sure what the bad reviews are for! The man working is also very friendly and helpful. They have…read morea great selection, even quick grab items like jiggers, lime juice, mixers, etc. So glad we have this place right by!

This is a family ran business who works hard at their job and I know the owner personally. Your not…read morejust a customer like other big business liquor stores. Been going here since they opened. They also have a Great selection of liquor. Support family local businesses. And to David R. Your exceptions seems to be very high. I have seen that couple before and they have always been extremely friendly and nice.

I always drive past this place and never come Decided to…read moregive it a try (not a good idea) Walked in and the first thing I see is the cashier with his girlfriend sitting there (very unprofessional) Second prices are a little high I believe the cashier was Alex? Alejandro? I over heard the girlfriend call him that Will not be coming back.

These nice folks are posted up next door to Last Stand Brewery on South Congress - after having to…read moreabruptly close by no fault of their own in August, they re-opened initially on the east side of the building/Last Stand but now they're on the west side. We stopped in on a Saturday and I'd never seen so many people! I'm so glad they're buzzing with business. The gal helping us was so kind. It's always fun to walk around and check out everything they have on the shelves.

My first order was for partial mash Goldy McGoldface. It's a smooth, high alcohol beer that goes…read moredown dangerously easy. I just put Quady McQuadface in the bottle and I'm about to crack it. That order came with an exploded container of LME. They quickly sent some DME to replace what I couldn't salvage, so great customer service. Now I'm just deciding on my next kit! I love supporting an Austin business from afar. Hook em!

I normally don't leave reviews, but this experience has been extremely frustrating. This is for the…read moreshop at this location which I believe now goes by(Texas hill country vape and smoke shop) First, I want to say that the regular staff at this location have always been kind and helpful. Unfortunately, the return/management experience has been the exact opposite. About three weeks ago we purchased a Puffco Peak Pro from this store. When we got home, we realized the device wasn't charging properly. We called the store and were told to bring it back so they could test it to confirm the device was defective. We brought the device in and left it with them. After that, communication completely broke down. We waited for an update and received no call. When we followed up by phone, we were told we would receive a call back, which never happened. Eventually we went to the store in person to check on the situation, and we were told the device had been moved to another store and that we needed to go there to speak with a manager. After driving to the other location and waiting over an hour to speak with the manager, we were told there were two options: we could process the return ourselves through Puffco, or the store could handle it for us. Since this had already been dragging on for several days, we chose to have the store handle the return. That turned out to be a mistake. It has now been over two and a half weeks, and when we called again for an update, we were told that the return process apparently had not even been started. We have now been promised a callback three separate times, and no one from management has followed up. Again, the regular employees have been polite and helpful, but the lack of follow-through and communication from management has made this one of the worst customer service experiences I've had. At this point we simply want the issue resolved and some accountability from management. I would recommend going through puffco directly or another competitor to avoid this shops horrible return service if you end up having to use it...

bought a "kilo" of GMD kratom after tax was just under 200$ - they bag it beforehand is what I am…read moretold everytime I go there and everytime I go there the bags 100% get smaller and smaller - taken out and weighed. SIGNIFICANTLY less than

Smoker's Center is the absolute best! Sam is the most amazing owner, and works constantly to keep…read morethat door open for his customers. Lindsay, also an excellent asset to the store, also working consistently to make sure that everyone's needs is met. Both of them equally making the most very best suggestions on their products. Speaking of the products, their prices are priced amazing! I have yet to find anyone to compare to the Smoker Center, they really do love their customers. They have anything and everything you could possibly need, and the vibe is so amazing there. If you have not been here yet for a vape, gummies, or any other smoking product, you should go now! Myself and my partner have been regulars there for years, and we go nowhere else!

Sam does a great job of helping his customers and providing excellent service. Smokers center has a…read moregreat selection of vape coils and juices and all the cbd products you could ever want. I think the prices are the lowest I've seen around and by shopping here you're investing in an incredible local business owner.