I did a ton for research before visiting Olympic Trailer & Truck and narrowed my choices to a Lamar…read more5x10 mini-dump. Gary happily showed me the actual trailer, answered a few questions I had then we went back inside to complete the sale. The Title and registration process was made quick and easy by a very competent and pleasant woman but I unfortunately didn't catch her name. I arranged to pick up my new trailer the next day and when I arrived I decided to add a spare tire plus I needed to upgrade my towing equipment to exceed the trailer's 10K rating. They had everything in stock and when they brought my trailer to the front of the lot a few minutes later, they'd already mounted the spare tire. Two very efficient young guys prepped the trailer by torquing all the wheel lug nuts, attaching the trailer including the ball and coupler, safety chains, and breakaway switch to my truck, then testing the trailer lighting. No lights. Unfazed, they retrieved a testing kit from the shop and began troubleshooting and quickly determined the problem was in my truck's electrical system. We checked the basics, switches, connections and fuses - still no joy. Then Kyle came out to assist. Of course it was raining and the parking lot was wet and muddy but that didn't stop Kyle from digging deeper by laying under my truck to check 7 pin socket wiring. Kyle quickly determined that my truck's socket was the issue and, like a true professional, he quickly removed mine and replace it with a new one, with no hesitation or drama. This might seem routine to many but I've spent a great deal of time working in the trades and young men like Kyle are an unbelievably rare commodity. While everyone at Olympic Trailer & Truck was great, Kyle was responsible for completing my transaction with absolute satisfaction.

Just bought a inclosed cargo trailer these guys are great to work with. They are very helpful and…read moreprices are good.

"I rarely hand out five-star reviews--in fact, I've only done it once before Trailer Boss stepped…read moreup. Maxx-D trailers, and especially John, went above and beyond to do the absolute right thing. We ran into a major issue with our trailer, and John took the time to really listen, understand the problem, and fix it properly. Before we knew it, they replaced it with a brand-new trailer--no extra cost, no added headaches. We're back on the road, slinging iron, and slaying dragons! If you're looking for honest service, top-notch trailers (especially MAXX-D), and a team that actually cares about getting you sorted, Trailer Boss in Olympia is the place. Highly recommend--five stars all the way!"

John at the Olympia Trailer Boss was fantastic to work with. Lots of trailers on site to look at on…read moresite and staff was very knowledgable and easy to work with. We came all the way from Sequim to buy our Maxx D dump trailer, we looked all over in two states and Trailer Boss had the best prices and selection.

I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

I asked Ernie's to repack my RV trailer bearings, check the trailer brakes, and adjust the drop on…read moremy drop hitch. They said bring it in. Only after I brought my trailer in, they said it would be $861. Way more than I expected for about 2.5 hours of labor and $120 in parts but I had already towed my trailer there so I said ok. They said the trailer brake is fine but they did not measure and would not tell me how much brake I had left. The trailer hitch adjustment cost $159 just to loosen and tighten two bolts with an impact wrench while the hitch was still attached to my vehicle. I watched and they never once used a torque wrench or a vice. My chassis was the vice. Uhaul or any shade tree mechanic would have done better service for a fraction of the cost. They quoted me $7700 to fix the caulk and trim. Hard pass after seeing their quality of work and what they charge for basic services.

I got charged full rental on a piece of machinery that did not work…read more I was in the need of installing lights on a 60 foot pole. They rented me a 65 foot boom. This boom wouldn't go over 45 feet because of it's safety system. My electrician called several times to get some help and was put on hold for so long , he hung up. I called the following day and talked to a gentleman said yes you should not have been sent that piece of equipment and we will help you out. The guy that picked up the equipment told me me the same thing. YET when I got my c/c bill, I was never given any type of credit. WHAT A BUNCH OF THIEVES. DO NOT RENT FROM THEM.

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We recently had to have work done on our motorhome's onboard propane tank. Their quote was accurate…read moreto the work accomplished. They did a great job of completing the repairs and were willing to hold the RV for a few days to accommodate a more convenient time for us to pick it up. We will definitely return when future RV repairs are necessary.

We took John Coumbs our RV travel trailer to sell on consignment. I dropped it off the first week…read moreof July and was told it would be gone through by there tech team professionally cleaned and put on the line to sell. I was told if there was anything wrong I would be contacted promptly. After 2 weeks and no posting on there web page I grew suspicious. I contacted John with no return call, I waited another 2 weeks and finally got a hold of John Coumbs. He the told me He had been meaning to call but just kept forgetting for the last 2 weeks. It seems they found an issue with my rv and declined to sell it. I arranged for pickup and showed up to do so and he informed me they had been broken into in the secure lot and my batteries and propane tanks were taken. He did replace the batteries and tanks and said the tanks were full and ready to go. I should have double checked and when I did they were empty. A $500.00 deposit was paid for said services and nothing was returned. I had asked for a detailed list of there check out and never received one after repeated requests. I asked there Tech who checked it out and he said the unit was good and he would use with no worries. John's repeated lies, forgetfulness, misleading have lead me to NEVER NEVER do business with this company again. If they did not want to sell and contacted me right away I would be fine. However John's lies, misleading, lies, and lack of communication I would/could never recommend this company to anyone.

US Marine Sales & Service left my boat uncovered for 3 days in a rain storm when the cover was…read moreliterally in plain site, not even hidden. Keep in mind this is after they lifted my boat up to high with the forklift and ruined my thrust vectors and jet drive bucket. I brought them a completely detailed boat, and this how they gave it back. Oh, and left my battery disconnected turned on, so now I got a dead boat as well.

I was told never to bring my boat and JetSki there for service... I wish I listened. Took my JetSki…read morea month to get looked at (battery was not screwed in fully) and the new wench is installed incorrectly and sent my ski flying into the water off the trailer. They charged me $250 to check my ski out...

6 months after I ordered my tractor I am STILL trying to get the parts ordered with it installed…read more Now they have lost a part and are insisting I buy another one. I cannot use my $3000 mower without this part, but there's no way I'm paying this company twice for the same part after the way they have treated me.

In August (2021) I rented an S70 Skid-Steer Loader w/bucket from Bobcat of Olympia. I was so happy…read morewith the experience I had with Bobcat that I have to share it here. Simply put, if you are not doing business with this company, you are mission out on a GREAT business experience. Instead of writing a new comment here, I will share my experience (by posting) a copy of the email I sent to Bobcat after my equipment rental experience with them. Here we go, and a big THANK YOU again to Karen and James "Bobcat of Olympia!" [Hello Karen, Just wanted to let you know that I received my receipt; thank you. I don't know who your boss is, so if you don't mind, could you please pass this along to him/her. Karen is one of BEST people I've had the pleasure to do business with in my 64 years on this earth! You are VERY lucky to have an employee like her. Karen made working with your company so easy and pleasant for me that it almost seemed as if she were an employee of mine. Then there is James. James is the name of the person who delivered the rental equipment to me. James was equally as pleasant, professional, and able to work with as was Karen. James was so delightful that I can hardly put my experience with him into words. Here's the bottom line. I don't know what your company is doing to have the kind of employees that worked with me during my rental, but, whatever it is, I sure wish you could pass your ability to find such employees on to every other employer in the state of Washington! I enjoyed working with Karen and James so much that I am sad that I don't have a reason right now to work with them again. Thank you so very much for sharing the kindness and professionalism of your employees with me. I look forward to working with your company, and in particular Karen and James, again in the near future. Look for my reviews on Google and Yelp! I think you're going to like them! Sincerely, Grateful customer]

What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!