If you have pets and put their health before your teeth cleaning, do NOT come here. If your pet is…read moreat Sage and you can't make it to your appointment, you will be charged $75 for a cancellation -- even if you have never cancelled, and have spent thousands previously. In early 2025 I started going to N Street Dental, never once did I miss an appointment, loved my appointments. February 2026 comes around, my dog was at Sage and I forgot about the appointment. N Street called and the woman asked me if I was coming to my appointment, I told her my dog was sick and we were at Sage; she had a nasty tone " YOUR DOG IS SICK. You will need to pay a $75 cancellation fee before you can be rescheduled." Never once did she ask for receipts or even a doctor's note, she was rude and short. SHAME ON YOU, N Street. I was going to go at lunch and pay the fee and reschedule but considering I have a senior dog, and the dog that was at Sage (still has medical issues), and myself with my own medical issues, you are a horrible company for people with pets and medical problems. I even planned to spend more this year, even got an HSA to help me with all the planned procedures, with my insurance, and also out of pocket payment. Do better. Be kinder.

Dr. Hutchens and staff are terrific. Great care and service. Appreciate the reminders via text and…read moretheir level of explanation about anything happening with my care. Highly recommend..

I have been working with dr. Nassiri for 5 years on my treatment plan and what an amazing 5 years…read moreit has been. From day one him and the team were very professional and worked with me to get the results I was looking for with my treatment. I highly recommend dr. Nassiri and his entire team for all your orthodontic needs!

I cannot say enough amazing things about Dr. Nassiri and the entire Solano Smile team! My son,…read moreCyrus, who has autism, had dental treatment done under general anesthesia today with Dr. Nassiri and Dr. Katz, and the experience was absolutely outstanding from start to finish. Finding a dental team that truly understands and accommodates children with special needs can be incredibly challenging, but Solano Smile is truly a gem. Everyone on the team was patient, kind, and compassionate. They made sure Cyrus felt comfortable and safe every step of the way, and they treated him with so much respect and care. When I found out that Dr. Nassiri would be the treating provider, I genuinely felt like I had won the lottery. His talent, calm demeanor, and gentle approach are unmatched. You can tell he truly loves what he does. He has a gift for working with children and an incredible ability to put both parents and patients at ease. Dr. Katz was equally amazing! He was professional, attentive, and reassuring throughout the entire process. Everything went smoothly, and I couldn't have asked for a better experience. Solano Smile is truly one of a kind! A place where skill, compassion, and heart come together. I am so grateful for Dr. Nassiri and his team and would recommend them to every parent, especially those with children who need extra understanding and care. They are simply the best!

In 12 years the quality of care hasn't changed, even though my relationship with the dentist has…read more After moving overseas for 5 years, they picked immediately back up with my continuity of care. I've had Invisalign since returning and my regular maintenance. I've also started using a Flaus flosser and NOBS toothpaste which has been a game changer. My last visit was the best progress report my gums/teeth have ever gotten and may I say that I actually love going to the dentist now?! Everyone is lovely and I can't speak highly enough of the updated equipment and techniques they use as well. 10/10!!!

This review is solely about the receptionist. I decided to re-establish myself at Glen Cove Dental…read more Mind you I've been coming here off and on since high school (I'm now 41). I was also made aware that Dr. Jackie does ortho treatment and decided to schedule an appointment. Made the appointment for a cleaning and ortho consultation. On the day of my appointment I arrived on time. Everything seemed to be going smooth until I gave the receptionist my address. I was then interrogated with questions like "Why are you coming here" and "Why did you come back". There was no thank you for returning or we appreciate you being a loyal patient. Almost felt condemned about my choice to return. It caught me off guard but I explained how I liked Dr Jackie and how I really felt comfortable with her service. The receptionist kind of just stared and said "oh ok". I get to the back and I thought I was taking regular X-rays and I was told the images were for the ortho consult. I apologized for the confusion and explained that I moved forward with another Dr. for ortho and just needed the cleaning done. I also explained during a confirmation call that I no longer needed the ortho treatment just the cleaning. The hygienist returned with the receptionist and she said "I'm confused on why you're here". I explained again for cleaning services. She said "well you went to all these places how do we know if your insurance will cover the X-ray". I explained to her those Xrays were done by orthodontist and that's just a panel view not a dental X-ray and I paid for that out of pocket. She went on and on about my last dentist and you went to so many prior dentist and I don't understand why you're here. At that moment I didn't know why I was there allowing her to speak to me like a child. I said "can you call met life and see when the last submission for X-rays was". She said no and gave an exhausted explanation about her having to call my prior dentist. Mind you I went to one orthodontist who I moved forward with treatment with and my prior dentist who I mistaken my last appointment date. After I left I called met life to confirm all service submissions and come to find out I was actually seen the end of last year so none of my money was used nor has anyone submitted anything for payment. I'm sure the receptionist could've done that. Anyway, I told her I would reschedule and just her lack of professionalism threw me off. Does it matter if I drove from Brentwood? All you need to know is I like Dr Jackie and it's not coming out of your pocket. I sat in my car for five minutes going over in my head if I should walk away or stay and deal with the rude receptionist because I like Dr. Jackie's work. Just knowing I would have to deal with the receptionist made me walk back in thank her and told her I'll just keep my previous Dr. It was no "let me change your mind" no "how can we keep you as a patient". She has the nerve to wink and said okay. No care in the world. Wasted gas, toll and time. Worst part is I lost a great dentist like Dr.Jackie.

I had done some reviews prior to setting up an appointment for my son who wanted to get braces. He…read morehas since had a few appointments and this place has the best customer service for an orthodontist. I can't wait to see how his teeth come out but they are able to accommodate quickly if needed and are very warm and pleasant people. They get so much business and they have figured out how to keep people in and out without sacrificing their service. I was also super shocked with the out of pocket cost being so affordable! Had we known we probably would have come sooner! I'd recommend them and can't speak highly enough of them.

I was referred by my dentist to American Canyon Orthodontics for my invisalign service and my…read moreexperience has been exceptional. Friendly and knowledgeable staff, that is always very accommodating. I highly recommend and my teeth are straightening perfectly.

I called for an appointment for an emergency tooth extraction and the lady on the phone said they…read moredon't do extractions. Ever heard of a Dentist that does not do extractions? Yeah, me neither, I think she wouldn't book because I had not been there before. How rude.

Benicia Family Dentistry is exceptionally well run, with a welcoming, highly skilled team and…read moretop-tier dentists who are both precise and gentle. The facilities are clean, spacious, and comfortable, which immediately puts you at ease. Monica, Lindsey, and Dr. Patel in particular, stood out for their warmth, professionalism, and clear expertise--they're outstanding at what they do. It's obvious that everyone there genuinely cares about their patients and takes real pride in their work. I'll be recommending Benicia Family Dentistry to my entire family and friends, including my young child.

I rarely write reviews; but my experience with Marina Encore Dental has been incredible. The ladies…read moreat the front desk are polite and efficient , the hygienist's and other support folks are polite and efficient, and Dr. Duquette may be the best dentist I've ever had. I had a broken crown; which looked terrible; and have an upcoming event that I certainly didn't want to hold with a broken crown. In one day I was seen, evaluated, given options (temporary crown), and walked out with my smile (and confidence) intact. I've had good dentist's in the past but my experience yesterday was incredible. Dr. Duquette and Marina Encore earned my dental care for years to come.

Went here for a 2nd opinion, everything went well. Dentist and staff clearly very competent. They…read moreconfirmed basically what the other dentist confirmed. Very happy with that part. I was told front desk will give me a call in 2 days, they took like a month to call. And then another month for an appointment. Only to be reschedule out in another month. Now reschedule again to who knows how long bc they accidentally scheduled me on a day that the office is closed. Was seen in maybe May/July, currently in August and still haven't been treated yet despite following the proper channels with appointments. They also messed up my wife billing several times, she was stressed over this but was finally able to solved it months later. I'll recommend going elsewhere where the front office staff knows what they are doing. Otherwise, the service they provide is probably on par with the other dental office. I just don't understand, I made an appointment, which means I committed to that appointment. Now they wanted to cancel the appointment bc they were waiting for me to call them to confirm that I was going to that appointment, and then later change the reason why the appointment was cancel was bc it's a day that the dental office is closed... so they were lying before when the initially cancel it was bc I did not call them back a few days ahead to confirm that I was coming in?

I can't say enough good things about Meade Family Dental in Benicia. I've seen Dr. Meade before for…read moredental work and he's always done a fantastic job. This visit, however, was not your average dental situation. I somehow managed to get a ring stuck on my finger to the point where it swelled up to the point of no return. I tried everything--ice water, elevation, the dental floss trick, crying, prayers... nothing worked. Enter Dr. Meade, my unexpected hero. He was able to cleanly cut the ring off, immediately relieve the swelling, and preserve my ring so it can be repaired. And while I was not-- he was very calm, precise, and reassuring the whole time. If you can't get to the ER or a jewelry shop and need someone who's steady-handed under pressure, this is your guy. Dentist by trade, digit defender by circumstance. Thank you, Dr. Meade--you're awesome! Highly recommend

Patient provided Dentist with records and recent x-rays prior to initial consultation because…read moreInsurance has yearly limits for certain x-rays and services. We DEMANDED and REQUIRED WRITTEN PRE-AUTHORIZATION AND PRE-DETERMINATION prior to any treatment to ensure no "surprise billing" and to stay within yearly insurance maximum. It was clearly documented on the patient intake form and billing contract they require you to sign (‼read the patient pay responsibility before signing) The dentist performed the first dental procedure, soon thereafter realized that we did not receive pre-authorization and pre-determination. When I asked for a copy later, I was told they couldn't provide it after the service was already done. The issues continued with December 2025 cleaning. Upon reviewing Explanation of Benefits (EOB), discovered: A cleaning was performed during a separate dental work appointment without patient knowledge, which exhausted insurance benefits for the year. Consequently, December cleaning was not covered. The office billed for X-rays in December 2025 that were explicitly declined because we already made 2026 Dental appointments at a different facility and provider due to dental office' lack of transparency and communication. Formal grievance and dispute were filed with insurance and notified the Dental billing office, zero response or resolution from the dentist's side. Scheduling Irregularities Most recently, received an alarming appointment reminder for Monday, 4/20/2026 for an appointment the patient did not schedule because of work schedule conflict. ‼ Advice for Future Patients: DEMAND and REQUIRE WRITTEN Pre-Authorization and pre-determination for every treatment before it begins. Verify In-Network Status: Confirm every charge against your yearly maximum benefit. Document Everything: If you write specific requirements on their digital or paper intake forms, take a photo of it immediately. Do not rely on the office to track your specific billing constraints. Check your EOBs: Always cross-reference your insurance statements with the work actually performed to catch unauthorized billing.

I would definitely recommend Crossroads Dental. I have been a patient here for approximately 15…read moreyears and have absolutely no complaints. Dr. Bahraini is thorough, attentive, kind, and always a pleasure to work with. Sonia, who does everything with a smile, is an absolute professional and, in my opinion, the heart of this office. She is one of the main reasons I have remained with Crossroads for so many years. She is a pleasure to be around, and I always know that when she is helping me, my dental needs will be handled carefully and thoroughly. Going to the dentist is generally not at the top of anyone's list of fun activities, but I always know that I will be treated well and that my concerns will be addressed. I have had extensive dental work completed here, and everything has been handled with professionalism, courtesy, and attention to detail. Dr. Randawa recently completed my Invisalign treatment, and I am extremely happy with the results. Whenever I see him, I know I will receive top-notch professional care. I am very grateful to the entire team and highly recommend this office.

Main dentist and hygienists are the amazing. The other workers...... not so much. Just be sure to…read morecheck their work.