Desert Valley (Ozzie) installed a new AC system to our home. The system is working well at the…read moreperfect time of continuous days of heat! He completely restored our HVAC system that had been improperly installed with defective parts (compressor, TACO valve, lines) from the previous unscrupulous vendor. His diagnostic skills were superb in identifying the issues and remediating our completely dysfunctional previous unit. We received great value for the money spent.

I am so happy I found Desert Valley Air, as they have saved me MANY times! They go out of their…read moreway to help when it is 120 degrees outside, they haven't had a day off in months, and your AC breaks down!! I think they must work 24 hours a day during the summer!! I badly just needed to start over and get a new AC unit, and I am so glad that I did. They got it to me quickly and installed it perfectly. My home is almost too cold now! Ha.... It was a big purchase and I could not be happier. Julio and Jo are the nicest people you could know, trustworthy, hard working, kind, and more than fair. Its rare that you find all of that! If you are looking for a new unit, maintenance, repair, or anything I would not hesitate to recommend Desert Valley Air.

I had Chris come out today while I was getting quotes from different companies to have our lines…read moreblown out. From the start, he was transparent, upfront, and honest about the cost of the work I needed done. He gave us the best price out of the other 3 companies we contacted, and he was extremely knowledgeable and professional. It was truly a pleasure doing business with him! Highly recommend this company!

Chris and his crew installed a new air conditioner at our condo in Santa Rosa Cove. He was very…read moreefficient and informative. He is extremely knowledgeable in everything construction I highly recommend him.

Mike the office manager is top notch. Very helpful and knowledgeable! The team was on time and…read morequick to get the work done. The team was easy to talk to and to ask questions. Hector and Louis were great. Very good work. Daniel, the electrician, was the best. Right on time for the appointment and through with his work. He figured out exactly was was need with our electrical outlets. Highly recommend Urban Work! +++

I just want to make a mention about how pleased we are with Urban Worx. I had aa Mini -split…read moreinstalled and we could not be happier! They were on-time, professional and it works great! I will use them again when the need arises.

One star only. One of the tech or sales manager Frank stopped by at our hotel in DHS and offer his…read moreservices, which we said ok , we will call you if we need anything. One week after I called and ask him if they can send tech to put a Freon , because other company did estimate and they reported that everything is ok , just need a Freon. Frank said yes we can do it, I will send tech over today. Technician, that he send came check something , talk to our maintenance guy and left. Our maintenance reported to me that there tech said its a fan problem, that needs to be fixed before he can put any Freon. Couple days after I got a call from Frank again, stating that it will cost $700 to replace fan and to add Freon all together around $1,300 he is not sure how much Freon we need it. Then I told him , it ok , we will figured it out , not to worry. Frank called me again couple of days after and told me if we are going to replace it or not , because this is the problem. Our maintenance guy called around and found out that fan cost only 150 , so we told him no we will continue to shop around, then Frank said ok we still have to pay $95 , which I was not aware of that before. Basically they never told me if there will be fee for him to come down to hotel , also Frank was offering kickback to my staff , if they convince me to get this deal of $700 ( game or movie ticket) Then today Frank brings me invoice and just pushes me to sign it , I clearly told him , I will not sign because I never authorize it , you need to inform you clients before not after. He still push me and argue and threatening me. Which is now very questionable , why Frank (assistant sales manager ) offer kick back if they professional company and many years of business?

I'd give them a billion stars if I could. A/C went out on 114 degree day. A Sunday at that! They…read moremade it out to my place and stayed until after dark to get everything in order. House reached 94 inside, but at 8:45 finally heard the system click on and the house finally started to cool down. Thank you so much, David, Brian and everyone else.

No one wants to deal with their AC suddenly not working... Now imagine having someone who can get…read moreto you within an hour and super professionally fix all them things that are wrong with your system ... On a holiday. That's what Bruce did. He was friendly, professional, and extremely clear and diagnosing any issues. Honestly... I don't have to worry about looking any further than working with this team because they know exactly what to do and show up professionally. Also, they're not up-charging and taking advantage of you on a weekend. This is a no-brainer.... Use them.

They came out right away on a Sunday fix my problem they were very prompt courteous and kindread more

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

Service technician came out and assessed the situation on day one. Replaced a swamp cooler float…read more They ordered a replacement panel and low voltage kit and came back a few days later to install. Everything went great and I will contact them when my unit needs to be serviced again. So probably in a few months for winterization.

Came out within a few hours for a broken AC problem. Fixed the issue same day! Highly recommend.read more

We had a terrific experience with Jeff at Gillespie's. We found his business here on Yelp and…read morecalled him out to our condo. He did NOT disappoint! He was punctual, did great work, clean and courteous. He took care of every detail, and I highly recommend he and his company without reservation. Thank you, Jeff!! We appreciated what you did for us. Maureen and Casey Norvall

Excellent response time and considerate service. Highly recommend Jeff who was expedient and…read moreprofessional.