Asked us to write a yelp review about their service. So we did. Sold me a lemon and failed to rectify the issue. Worst experience ever. read more

Axis Group Biz - Auto Loan Providers Near Me - Jersey City, New Jersey

Axis Auto Parts Complainant: Todd Schmitt - Disabled senior citizen Transaction Date: february 2025 Transaction Amount: $2000. Summary of Complaint: I purchased a transmission from Axis Auto Parts for my vehicle. The transmission they sent me was defective and did not work. I immediately contacted them, and they instructed me to return it so they could send me a replacement that worked. I returned the transmission and they acknowledged receiving it. However, for the past four months, they have failed to provide the replacement. Instead, they have repeatedly lied to me, given excuses, and made promises that were never fulfilled. I have kept detailed records of phone calls, emails, and text messages where they assured me the replacement was "on the way," yet it never arrived. Impact & Damages: As a result of Axis Auto Parts' actions (or inaction), I have suffered $7,806 in documented damages: Rental car costs Mechanics labor costs Storage fee Lost wages Resolution Requested: I am demanding a full reimbursement of $7,806 for the financial losses I have suffered, as well as a working transmission or refund for the original purchase price. This situation has caused significant hardship. If this matter is not resolved immediately, I will be pursuing legal action -- a process which I have already initiated. We cannot let companies like this come to our country and rip us off. The only way to stop them is to not give them our money . Feel free to contact me and i will give you a list of companies that offer the same services but will not rip you off. Please help me put a stop to these ril off artists . I have a list of dozens of people they have done this to. DONT GIVE THEM ANY MONEY! Contact Information: Todd Schmitt Phone: 530 786 1680 read more

Be careful buying from this group , tried to rip me off with credit card charges that were never authorize . Amex caught several fraudulent charges , had to cancel my account because of these people . NOT HONEST PEOPLE ! read more

I went to this dealership to purchase a car priced at 10,500 after the paperwork was signed the price went up to 17,856 please take my advice and dont do business with this dealership its a scam i wish i had read the reviews before i went there look at the reviews they are all the same these people need to be in prison read more

Went to look at a car there and was excited because it was listed lower than other cars I had seen and was secretly wondering where the catch was. Then I got to the money discussion and figured out that they try an up charge an additional $4000 for dealership fees along with $4000 for a low jack security installation. This dealership is a SCAM. read more

Warning ! Warning ! Scam alert scam alert! This is the used car lot that fits all the stereotypes ! Starting with the " internet price " that is too good to be true. You will get there and be greeted by an overly friendly salesperson. Crack a few jokes ... soften you up ... then the bull%#*t begins. First off they will try to lure you into a financing deal that would make loan sharks quiver. If you plan on financing with them prepare to pay 30 plus % higher than the " internet price " of course you'll refuse and they will ask you to " speak to the manager" so you offer him full cash on the internet price .... well guess what ... now they add their own random fees to that price ....I'm talking 2000.plus in fees!! You feel dejected that you wasted you whole day on this scam. But guess what now you don't because I just did it for you. PS you have to wonder what they do with the personal information ( social security Ect ) they take from each person as they leave disgusted. You have been warned stay away read more

If I could give this company a 0 star rating I would. I purchased a 'Cars Protection Plus Limited Warranty' with the company after purchasing my vehicle. One of the clauses in the contract stated that I would be refunded the $324.00 USD if my vehicle was involved in a car accident that deemed the vehicle totaled. Unfortunately, I was involved in a tragic car accident and the vehicle was totaled 1 month after purchasing the vehicle. I contacted Axis Group several times via telephone and was told I would get my refund in the mail. After 5 months of waiting, and actively contacting the company, to no avail, I contacted my attorney. It is July 28 2021 and I still haven't received my refund. read more

Everyone was super friendly. I worked specifically with Peter and he was really accommodating, and was patient throughout a delay that came up with picking up my car. He even offered to come in on his day off. The car is in good condition, and was true to the price online. The entire process get genuine, not rushed and not finicky. Would recommend. read more

All of the above negative feedback, they put a 7 year old battery to solve bad battery issue, they only erased the engine check light,not fixed and worse they stated a wheel bearing repair, never took the wheel off the car. I've spent 1200 the first month making it road worthy. read more

the car we came to look at was advertised for $13950. salesperson would not let us to test-drive the car! then when we sat down he present a price which was $4500 higher than advertised. dont waste your time, stay aways from these people. read more

Went with my friend to look at a Cadillac Escalade they had. Both the sales manager and the salesman were smooth talkers. We both knew it was part of their job so we let it slide. My friend went out on a test drive, liked the car. He negotiated a price and gave them a cashier's check. We asked that they detail the car and we'd pick it up in a few days. Few days later, we called to make sure it was ready, they swore they didn't realize we were coming for it that day and scrambled to have it ready. We get there and we're looking it over and realize one of the headlights is no longer working. It had been during the test drive. So we asked the manager if they could fix it as it was late and it was unsafe to drive without a headlight. We were given a 20 minute run around about how it was too late to get a bulb. So my friend asked for his money back since they couldn't deliver the same car he'd tear driven. Then magically they can get the bulb. We departed to go to dinner and 5 minutes from the dealership the check engine light goes on. We call them and get "it's your problem now." Took it to Cadillac the next day to find out it needs a whole new engine. The mechanic told us that the system had been throwing the fault for at least 2 months, but only comes back on about 40 or 50 miles after you clear it. There's no way the guys at Axis didn't know this! They definitely cleared the check engine light before they sold the car. Now there's issues with the hybrid system, airbags and all types of other things. Do they care?! Hell no, they lied and got their money so they couldn't care less. We've reported them to the Federal Trade Commission for fraud, here's to hoping they get shut down. BEWARE!! read more

POSSIBLY THE WORST CAR DEALERSHIP EXPERIENCE I'VE HAD This place is absolutely horrible. You can find a better place to do business on Craigslist or something. They stock a lot of luxury vehicles but do not take the time to check each car and repair anything that needs to be done before even selling it. I came here out of desperation, I needed a new vehicle and didn't have a lot to put down and didn't want to wait for my next paycheck either. I met with a guy named Jospeh first, the most SEEDY salesmen ever. Constantly walked off, wasn't much of help and answered my questions in directly as possible. We ended up leving the first time because the banks closed and I told him we needed a car TODAY. Fast forwards a few days later we came back (out of desperation) and we dealt with Eric i blieve his name was. We were approved for a 2007 Lexus IS 250. We went with it even though it has high miles. What I didn't know was they had turned off the engine light in the car. AND THAT THE CAR TRANSMISSION IS SLIPPING. Now im stuck with a trans that can go any minute and they expect me to pay the remainded $500 i owe them. As if ,these people are terrible. I wrote a review on google and they were so angry with me. Like if you give shitty service what do you expect? Moral of the Story: DONT GO HERE read more

Went with a good girlfriend of mine to Axis Group Biz to purchase a car for her teenage son earlier this year. What a huge mistake this was. After being assured that the way-too-good-to- be-true price tag on a 2000 Mazda Millennia was not a scam, she purchased the vehicle. Signed the "as is" warranty on the dotted line and drove off the lot with a lemon. After less than 6 months of ownership, girlfriend's son's car is falling apart. Engine and starter problems, something's always shaky or leaking. Car's AC is a dud. Almost as much money has been spent on car repairs as was paid for the car. Called Axis auto and was told that the car and its problems were no longer their problem. My girlfriend and I have a problem with that. read more

Samantha Dessouki is as good as it gets.Great sales woman you will ever meet at Axis Motorcars.She help me to get a great car BMW 328ixdrive.Luxury for a great deal.I can't Thank her enough.Awesome! read more

DO NOT! i repeat DO. NOT. EVER! go to Axis Auto Group to buy ANY car! i hope you read the yelp and google reviews before you put your money or credit in this place. we financed a 2005 Nissan Murano- our salesman Joe was OK- but he once made a slick comment like "i can sell salt to a slug" and that's when i knew i messed up. My husband bought me a Truck- 2005 Nissan Murano (in 2015) for a "Push Gift" and to expand from a car to a truck for our new child. The TWO WEEKS: after signing the papers i couldn't take it home, every other day they'll push the date of handing me over my car. The second week AFTER buying the car, they give it to me. I drove it from a Thursday to a Thursday before i had to give it back so they can "fix the axle". When I received it Friday is was at a auto body repair for FOUR WHOLE MONTHS that following Tuesday- because it needed a transmission and the warranty people dragged their feet giving me back my car. I was so frustrated and pregnant. It was horrible! By October 2015, we got my car back and by then i didn't even want it. It remained OK until it started shutting off in July. and in August 2016, it gave out completely.....AGAIN. tried to use my warranty- they declined to pay. the bank was God-awful from the VERY beginning. so after calling the bank to tell them our problem, they told us verbatim- i don't care, your payment needs to be in by next payment date or we're repossessing the car. WELL... after my husband being frustrated for a whole month and two weeks- and refusing to dish out any more money, he filed bankruptcy...... and guess what? the car is still sitting at the auto repair shop. and we have to start over on his credit. STAY AWAY FROM AXIS!!!!!!!!!!!!!!!! i actually beg you. read more

Terrible customer service !! Do not ever buy a car here! My husband put an offer of 6995 on a vehicle when the purchase time came the manager decided .... he wanted more money so we decided to not take the deal and the manger said we were "harassing him" . What bogus dealership. read more

Saw a car I wanted and I got it peter and Sergeo made the process simple and perfect for me no problems came and left out with a deal the same day good people read more

Samantha continues to impress me. She has gone above and beyond to make this transaction a smooth one. She drove us all the way home since we had to drive our original car back home! Now that's customer service! read more

Bought a car 20 days ago and already giving me transmission problems, I barely drove it, I commute to the city and I only use it on weekends... I was told to bring it in today at 9am however when arrived was told that the car cannot be checked and have to make an appointment. Also, Im still waiting for my plates, the temp I received expire in 8 days, I guess they waiting for the very last day to take care of this matter. read more

Axis Auto Group needs to be reported to the Attorney Generals Office. I was 48 hours from going to these guys and purchasing a car. In order for this to stop somebody has got to say something. Your voices and fingers are powerful tools and if you can use them here you can use them to send emails to the Attorney General. Thank you for your posts. I really appreciate it. Below is the contact information. I urge you again, please,please,please say something. Thanks Attorney General - Main Number: 609-292-4925 - Citizen Services: 609-984-5828 - Press/Communications: 609-292-4791 read more

Sergio and George are the most unprofessional individuals I've ever met in my life. They ripped me off of my down payment, lied to me about my initial stipulations in regards to my contract. And they're the most unprofessional individuals I've ever met in my life. They or combative in regards to trying to help you, they scream at you over the phone. They don't listen to your side of the story, I would never recommend anyone to buy a car from this dealership. George should not be supervising any establishment, seeing as he does not see it as a priority to make his customers happy. They are a scam do not come here . read more

I was looking for a new/used vehicle preferably a Nissan Maxima or Altima and wanted a fully loaded model. After searching online for a few days, I saw my car listed a decent price and decided to go view and test drive the vehicle at Axis Motorcars 682 Garfield Ave, Jersey City, NJ 07305. After some discussion with my salesperson, inspecting the vehicles interior & exterior (I was not able to test drive the vehicle as it was blocked in by numerous other vehicles at the time), I decided to purchase my 2013 Nissan Altima 3.5 SL. My salesman initially offered me a high 18% interest rate which I was in no way going to agree to, so he sends in the so called "Finance Supervisor" to haggle with me for a 14% interest rate in which I declined and after the "Finance Manager" comes out we finally settle on a much better 10% (which was the maximum I would be willing to pay). I went to the dealer late in the evening and paid $1000 promise money to hold the vehicle until the next day when I could complete the transaction. Later that night I went home and checked the website to see if my car was still being listed and it was at a much higher price than I inquired about. The next morning I called the dealership and asked why the car was still being listed and at a higher price and was advised that because I did not complete the purchase they did not remove the listing and the pricing was subject to change at any time. I demanded my hold money be refunded and the manager asked me to come in. I also noticed that the receipt of payment for the hold money did not indicate the business name nor address just the amount I paid and the date. When I arrived the next afternoon I was advised that they would honor the pricing and they drew up the paperwork for the purchase, the loan terms and down payment was settled and I picked up my vehicle on Thursday, April 4, 2019. After driving the vehicle off the lot, the next day I noticed that my car was hesitating and a little jumpy upon acceleration in first gear. I was very concerned about it and called the dealer back to make them aware that something was wrong. I was told to bring the vehicle in for inspection of the issue on that following Monday. I made arrangement to leave work early anxious to find out what might possibly be wrong and sent a letter in writing via fax asking for a copy of the vehicles service records. When I arrived I reiterated that there was a problem and was told that they would take to vehicle to their "auto shop" at another location off-site to be checked out. I sat and waited for 4 HOURS for my car to be fixed and when the manager returned he informed me that I only needed an oil change. I stated that an oil change had nothing to do with the car hesitating in 1st gear but was assured that the vehicle should start driving better. After a few days the car hesitated slightly but not as badly as before. On a heavily raining early morning about a week later, I was driving on I-95 South in my vehicle and hit a puddle while driving in the left lane. All of a sudden water started pouring into the interior floor of my car and splashed my legs and my lap. I never experience hitting a puddle outside the car and all of the water coming inside of the car. I was in shock and very upset, I called the dealer later that day and informed them of what happened and was advised to once again being the car in for inspection. The next day I was advised that the seal on the driver side kick plate was worn, allowing water to come into the cabin, they resealed it and I was on my way BUT at this point I was getting very wary about my purchase. The hesitation in 1st gear was coming back as well which I discussed with them at the time AGAIN. My temporary NJ tags were coming close to expiring within a few days and I called and called to inquire about how long my NY registration and plates would take. I was being stalled out and told that they were still waiting for them to arrive and it would be a few more days. I needed to have the car inspected and was waiting for my paperwork so that I could do so BEFORE the 30 days NJ Lemon Law warranty ran out. Conveniently AFTER the 30 days was up and two additional weeks after the temporary NJ tags expired I received my registration. I took my vehicle for inspection and to my surprise I was told that it did not pass and required a few repairs. Lower Control Arms, Rear Stabilizer Bushings, Rotors & Brake Pads, Two New Tires AND safety lights on the console as well as the exterior. The repair cost was in the excess of $1500 to pass inspection. The dealer sold me a unsafe vehicle KNOWING that the control arms were burnt out BECAUSE they moved the two worn tires (caused by worn control arms) to the rear and replaced the front tires, also the passenger side rim cracked (due to the control arms being greatly worn and the wheel unable to absorb impact) so they replaced the rim and never reprogrammed the new rim/tire to the car. read more

If I could give zero stars I would. DO NOT buy a car through these people. So unbelievably unprofessional, no follow up and terrible customer service. Has taken over a month to get our plates, constantly having to follow up with no answers or reasoning why it's taking so long. They do not go above and beyond for their customers like they claimed they do when we were buying the car. The GM Sergio is rude and unprofessional. Would never buy from a place like this again. Don't make the same mistake! read more

George Georgeadis hired our company to consult the dealership. We agreed on a price. We went in and worked for three days. After the three days a full consulting report was provided along with best practices and ideas to improve the business. At the end he negotiated his bill down because he wanted monthly support from us. We accepted the deal. He paid for the service with a credit card. After 2 weeks his new hire quit their job. We made it a focus to work on finding a new replacement for them, free of charge. It makes no sense to come and work unless the department is setup fully. A few days ago George Georgeadis files a credit card dispute claiming he paid for a service that he did not receive. This is a complete and fraudulent move on his part. We are disputing this dispute and providing facts and evidence of the service that was provided to them. So here is the real truth to how Axis Motorcars of Jersey City, NJ does business. They rip off the people that provide them with a professional service. It is people like George Georgeadis that give the automobile industry a bad name. read more

Andre was such a great sales man ! He helps us with the whole process with no complaints everyone needs to get a car from Andre ASAP!!!!

This dealership unfortunately epitomizes the way most people feel about used car dealerships.The customer service was beyond inadequate and Peter, the sales associate, did not make me feel like a valued customer. Was serious about buying a car from them and I'm glad I came to Yelp to get a glimpse of their reputation before offering them my business! read more

If I could give Axis Auto Zero stars I would. I'm extremely unhappy with the experience I had with them. I financed a 05' Mercedes Benz from their Garfield Ave Location from the start I had problems with the car. It was not able to pass state inspection, car had gas leak that was leaking into the back seat of car. I had to have my car towed to Axis from Brooklyn, it was not safe to drive. Long story short, after Axis has my car for almost a month, I had to pay Axis.(The warranty they give you is a joke, you end up always having to pay for something.) My car still was not able to pass inspection and the check engine light was still on. I now had to fork over 1400 dollars to get the car repaired properly. Axis likes to sell luxury cars but they sure do not know how to fix them. read more

The worst experience ever.. I drove 3 hrs because the guy peter kept telling me I was approved after submitting my credit app online for a car as long as I had my 2500 to put down.. once I got to the dealership he had the nerve to ask me how was my credit which automatically showed me he was lying about my approval but then proceeded to say yea your going to need more money down.. don't listen to the we have 27 bank story an don't purchase without a mechanic close because he also had another customer calling about something wrong with a vehicle he just purchased an they were not trying to help the customer.. stay away read more

THESE PEOPLE ARE SNAKES!!! (garfield ave location) Im 24 years old i live on my own and my car was falling apart and i needed a new one immediately. They prey'd on me and sold me a giant piece of garbage. The vehicle that i bought had no ac which they told me it did, needs new breaks and pads, needed a new fuel injector, new compressor, new ball joints in the front and shocks, there's over 5 electrical issues and the radio's lcd screen hasnt worked since i drove it off the lot that day AND has never had a tune up which they tell you they do before you leave with the vehicle. I have had nothing but problems since i bought the car all they know how to do is re-set sensor lights. The manager Sal is ignorant and rude and extremely unprofessional. And they literally could give a damn less if you drove off in a death trap and it exploded and you died. DO NOT no matter how desperate you are purchase a vehicle from here. The sad part is that someone from the Broadway location called me and warned me not to deal with them or purchase the vehicle they were selling me and they convinced me that he was just a trouble maker. i should have listened!!!!!!! (middle fingers up to the location on Garfield ave) read more

Me and my wife came in and met with samantha at axis she was awesome she sold 2010 bmw 328i for our son we had such a lovely experience with her I recommend everyone to go see her read more

STAY AWAY! YOU HAVE BEEN WARNED. Looked at a car that was in great condition but I told T yes T the salesman my mechanic would be coming the next day. This would have been the time to say oh btw there's a few things u need to know but he must have thought I was bluffing. So my mechanic goes and inspects and I get the call. They reset the check engine light he says . There's an oil leak. There's an oxygen sensor problem. There's a catalytic converter problem. Ok I'll call T. Het T why didn't u mention any of this? All cars are sold as is he says. Are u gonna fix the problems I ask. No again as is. They're just waiting for the next sucker. Don't let it be you!!!! I put one star only because I couldn't post with zero read more

I went to AxisMotocars on 682 Garfield Ave Jersey City NJ 0735, sometime in August 2018 and bought a Mercedes, during the purchase, I ensured to asked most of the questions I had with the help of my boyfriend who was on the phone with me at the time. I know little or nothing about cars. When I asked if the radio was working, the sales guy tried it and it worked but when I asked about the CD player, for some reason we were so consumed by other things that we forgot to check. He just said the CD player loader might be in the truck. When I went home about a day or so, I decided to try the CD player, it wasn't working because 5 CDS were stuck in the player, I tried to eject them, couldn't do it. I drove right to the dealer to see what could be done. I met with this Spanish not so polite guy Sergio, when I explained to him about the issue, the first thing that he said was the sales guy told him that it was working and we tried it during the purchase, which was never true because that sales guy would have never said a thing knowing very well that we never tested it. When I persisted that it was never working, mine you this was the end of August, Sergio then said that because it is Mercedes, parts are expensive and he will ask the guy who works at their shop to look for the part and call me. Apparently, that particular part was broken and that's why the CDs could not be ejected. He also said, me and the dealer will have to split the cost of the part which I thought it was ridiculous since I wasn't the one who broke it. I never agreed, I just said, I needed this to be fix ASAP and was very upset. Since the end of August, no one till date has called regarding any updates, I drove there at least once a week from August to December, only stories they could tell me, they don't value their customers and pay no attention to the concerns of the clients. All the care about is that money and making that sales. I will never recommend this place to anyone. But the sales guy was awesome! Until date my CD Player is still not fix. PLEASE STAY AWAY FROM THIS PLACE, BAD SERVICE AND SERGIO IS A BIG LIAR. read more

Typical horrible excuse for dealership. My other half bought a car from these clowns 10 days ago, against my judgement. Saturday the heat in the car stopped working. Called Juan the joke of a sales person he says it's covered under your extended warranty, just pay the $100 deductible. The "manager" Sergio was completely useless even though on the downpayment reciept he indicated that the car would be covered for 30 days. These cars are pitch patched together, and slowly fall apart. I am not sure how these fools are still in business and if they have a dealer's license how it has not been revoked. If I could have given them 0 stars I would have. read more

Thank you for the full service you gave me I will tell al my friend and family to go see Angel

Do not go there, unless you want to ruin the rest of your day. I called in the night prior to ask if they still had a vehicle that we were interested in. They said "yes" and they told us to come by. After a 4 hour drive they told us that they sold it yesterday. We decided to leave without looking at any other vehicles. The salesman started using profanity and chased us out of the dealership while cussing. We could not believe what just happened. We were blown away with their lack of professionalism and basic communication skills. Please do not give them any business. read more

Do not purchase any car from Axis Auto Group unless you are ready to pay up to $1,000 for repairs right afterwards. I take my newly purchased used car to NJ vehicle inspection, which failed because Axis Auto Group had reset the ODB engine error codes. After I drive the car for a few miles, the Check Engine light comes on, and it turns out that the car needed a new catalytic converter. The repair can cost up to $1,000, just so I can pass inspection and legally drive the car. While I appreciate that I bought the used car as-is, with no dealer warranty, it appears that Axis Auto Group deliberately reset the ODB system in order to hide the fact that the sold car possessed significant engine problems. It's one thing to buy a used car knowing that the doors have some scratches, but another thing to buy a car with engine issues deliberately hidden by the dealer. Needless to say, Axis Auto Group and the salesman Joseph Dukens failed to provide any assistance with the problem. read more

I went to the dealership, quite serious about purchasing a BMW X3. While I was there, my sales guy, Cesar, was all attentive, told me he'd do all that he could to make sure I left the dealership with a great car. So after I gave them absolutely everything they asked for, bank statement, taxes, etc, I was told the finance guy needed to work the numbers. Well, unfortunately for me, this was at his lunch time. So his lunch order was being delivered, and big as a house Mr. Finance man sat there at his desk for a good 10 minutes eating before I got a bit fed up and reminded them I needed to leave by a certain time to go pick up my kid from school. He said, " Yea, okay, no problem" and kept eating. Ummm, clearly, you guys just dont want my business. So I left and asked Cesar to call me when they found out about my financing.... It took me calling every day for 4 days to finally get a response, but after having all this time to do research on them and seeing across the board the terribly negative reviews they have, I decided I was better off doing by business elsewhere. I feel like a winner for not allowing myself to get taken by these guys! Good luck to whomever gets taken by this place. read more

Superb customer service. Price amazing and car in great condition. This is my third referral to them and I'll certainly be referring other friends to Axis Group. The best car dealership in the Northeast read more

These are the worst people you will ever deal with. They will take your money and not even bother looking back in your direction if you need help with you car. Axis Auto Group is full of sketchy car salesman as well as the managers. Sergeo aka George is the biggest fraud of all time. He uses another name besides his real name... if that isnt sketchy enough then go and visit their location on broadway just to see how they run their ghetto business. As a first time car buyer this is my worst experience. Literally saved up for 6 months just to buy a car and now its gone to waste. Not only can i not drive the car i bought but im stuck with its payments until i bring these guys to court. For any of you who had a problem with them just let it be known that i will be sure that i see it through that these guys have a hard time with me in court the next month or 2. DO NOT WASTE YOUR TIME OR MONEY ON THIS DEALERSHIP! words can not express enough how much they will prey on you and not even value you as a loyal customer. You are a walking bank account to them and they will take your money and not feel one bit bad about it and you will, WILL regret coming here. I promise you. read more

Axis Auto Group the worst car buying experience of my life bought a 2006 lexus is 250 awd. First the value of my trade in a rip off for my 2002 honda civic si, high miles but good car, valued below market price, as if I gave them my car for free, then they turn around and post the car on their site for three almost four times the value. I also made huge mistake by buying this car with a few body issues, and a accident on the carfax vehicle history report, the car had too much miles for the price, never do that again. Sal and Joe try to seem sincere, but once you sign they don't know you. Getting my New York plates was a nightmare, the temporary plates expired, I had to park the car, it toke almost weeks after that before I received my plates, I was told by Sal that I would reimburse for any parking or parking tickets due to having expired plates and also for the four crop tires that came with car, Its been almost a year now, every time I call, I was told the check was sent out or we will call you back, still waiting for the check or a call back. This is a dealership with shady business practices and bad customer service. Do yourself a favor stay far away from this dealership, don't make the same mistake I did, go to an official dealership better cars, warranties and price , a very expensive lesson, cut my lost traded in the lexus and bought a 2011 infiniti at a Nissan dealership, making almost the same monthly payments, better warranty, customer service and car, so much happier. read more