Gella is such a sweet lady she helped us out very well I am glad I got to meet her today very nice and positive

Had to renew license & get travel ID. There was a line & I was still in and out in about 15 minutes. Shout out to Jessie, who was wonderful. Smiling & kind. read more

Coming from California it's always a dreaded process to go to the DMV out there, you just know you'll be there all day and it won't be an easy process. Moving out here has definitely changed my perspective on the "MVD", they have MULTIPLE representatives available with smiles on their faces and positive energy. These people appear to be genuinely happy to help us out. I have been here a few times and each time I always spend less than an hour. Always in and out in a jiffy! They are also extremely helpful with any questions or concerns you may have. The staff goes above and beyond to help customers. read more

Wow. If you have to go to the DMV, arrive at this location (4123 E Valley Auto Dr, Mesa, AZ 85206) at 10:30a on a Thursday. No line - the least crowded and most pain-free experience I've had at a DMV. Staff were a pleasure to work with - very courteous, energetic, and well trained. Keep up the great work! read more

Brenda is a rockstar up here! Very informative but also very polite and professional.

Seriously your all probably thinking that I'm totally off my rocker for giving any MVD location 5 stars but I have to with this location. Maybe it's the fact that coming from Southern California where the DMV line can be insane if you don't have an appointment Mesa's location has a pretty good system for those of us that needs service. We came in around noon time my boyfriend and I both needed to renew our real travel license there was about an hour and a half wait in line but we met some super nice and it couldn't have come at a better time considering my boyfriend was asking me "What time is it " every 5 minutes lol.. If your a people watcher then this is definitely the place to come. The employees are kind and really the lines move quickly. The facility is clean, there's a self service check in desk before you get in line. My only issue is that when they take your picture they stick the camera right up on you which in turn makes your photo look alien like. All in all the two interactions that I've had with this MVD location hands down is the best. Just make sure to go online to the website fill out the right forms make sure that you have your correct documents and oh make sure not to go after 1pm unless you want to wait longer usually due to people getting off work. read more

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Oh my gosh! Fastest trip to the MVD ever! I made an appt 3 weeks before, so once I got there, there were iPads to check in to. Easy peasy. Told me my line was B. Simple. I was the 2nd person in that line, which thank goodness because the regular, non appt line was almost to the door. Was called up within 2 mins and the next process only took about 5 mins. Brandon is seriously the nicest person I've ever met at the mvd. His process took about 5 mins and I was in and out in less than 10. It seriously pays to book your appt online and prefill out all the questions. Hopefully I won't have to go back for a while, but if I do, I'm choosing this location. I can't believe I actually took the day off for this . read more

Agree with the other person who posted the place is run by A holes. No where on the web site does it say bring a birth certificate to renew your license. Made an appointment and was met with the biggest A Hole in the place. read more

Lady who waited on me knew her stuff. She was great. She was patient and knew what I needed.

Went by so fast! Probably took me 15-20 minutes to get my new id. The guy helping me didn't have the worst mood but not the best; which is very expected at a dmv, he was very helpful & kind. read more

Took my son to this MVD location to get a physical copy of his learner's permit shortly after he passed the online test. I thought we needed to make an appointment, but when I called, I was told that we could just walk in. So that we did. We visited on Halloween and were fully expecting to stand in a long line or wait with a bunch of people, but was pleasantly surprised to see neither! We checked-in and hopped in a short line. We were called up to a counter and assisted within minutes. The staff look my son's photo, confirmed information, then we were sent on our way. The physical learner's ID came in the email shortly after. read more

Stephen and Johnnathon were very kind and helpful. They answered all my questions. Very patient

I went to the Mesa location this afternoon to renew my license. It was pretty busy but thankfully I could check in and sit down as I have just had two recent surgeries and can't stand very long. When my name was called I was fortunate to get a staff member by the name of Chris P. He was so pleasant and efficient. He had me in and out in no time. Five stars for him!! read more

This place is full of assholes. I called and made appt to renew expiring DL for 65 year requirements. I show up after taking a day off work to be told I needed a birth certificate or passport. WTF! It would be nice if the morons operating the phones told me that before I drove 40 miles to the appt. Douche Bags. read more

I was pretty impressed with my experience at this location. I highly recommend making an appointment prior to your visit which I did about a month in advance. You check in at kiosk, select if you have an appointment or are walk in, then are divided into those two line queues. Even amongst the chaos of the Travel ID deadline, with my appointment I was in and out in under 20 minutes. I cannot tell you how packed this place was, the non appointment line probably had 100+ people in it but still seemed like it was moving steadily. This location is fairly organized and efficient. There are a handful of seats for ADA needs but not enough seats in my opinion. Overall good location! read more

If your lucky enough Kathy will help you get what you need done. She's beyond helpful patient and willing to help you with correct information , unlike some of the others in there they rush you or give you wrong information just to get you in and out Kathy will not huge thanks to her!!! read more

I've never reviewed an MVD before but I have to say that I had the best experience ever at this location. I literally checked in on the I pad, walked directly through the line and was immediately directed to an employee. In and out in less than 15 minutes. read more

I went for the travel ID and they open at around 7:30 am. I walked up around 7:07 and there were about 15-18 people in front of me. We waited till 7:30 and they opened the doors. I did not have an appointment just did a walk in. I walked out of the DMV around 7:45 with everything done. Just come prepared with all your documents Miriam was very sweet and efficient! read more

They're a lot faster than other DMVs that I've gone to and most of them are really nice and helpful with all the questions I have

WOW. Never would I ever think that I would be writing a five star review for my DMV experience. My husband and I came to get new in state licensing and made sure to be here at least 15 minutes before they opened and there was already about 10 people in line when we parked. Mentally prepared for a long waiting experience, we got in line and waiting for the doors to open not on time... WE WERE WRONG!!! The doors open right as the clock struck the hour and EVERY. SINGLE. WINDOW, was open with a waiting person to help the next walk in. We were immediately helped, in and out in less than 30 minutes! Our service was so friendly and made simple conversation. Explained all voting information and was thorough on expectations. What a great experience!!! read more

No changing stations in the bathrooms, there are 10 seats for those accompanying to wait at.

Absolutely amazing both times I've been here. Today I was helped by John he was so kind, helpful and overall calm presences. Last time I was here I was helped by Steven he was also so kind, helpful and happy. Definitely will only be coming to this DMV location, by far the best location due to the employees ever!! read more

Loraine was able to have my tags, drivers license and license plate renewed in record time. Very personable as was the lady directing the long line of customers. read more

Fast lines. Customer service was awesome. Helpful and answered all my questions happily

Awful , worst experience, standing people in a line with wheelchair and walker ,no attention , no attendant , put a little machine to scan ,

I went in to renew license and registration. It took me 20min from the time I parked until I returned to my car. I happened to get the branch manager. She was professional, attentive and quick. I definitely recommend this place. read more

Made an appointment for renewing our drivers licenses. We were seated before our appointment time. Within approximately 30 minutes we were headed out the door. This is the second time we have used this branch and both times were excellent. I understand many speak badly about the AZ MVD, but our experiences have been excellent. read more

Went to renew my Drivers License. I was greeted warmly by clerk Miriam. She was kind, efficient and knowledgeable. She made the whole experience quick and painless. It took about 15 minutes to do the entire procedure! In and out with no problems! Thank You Miriam!! read more

I wouldn't come back again had the most disrespectful instructor saying rude comments while doing the test and giving horrible directions, disappointing with how uncomfortable the whole thing was with her, hopefully she learns to be more kinder and respect others read more

Ms. Mery was a gift and made me feel like it was Christmas in July. She went over and beyond for me. I laughed so hard. Ms. Mery made it a priceless experience. read more

Quick and easy! I sat at a desk took care of all my business and got right out! No long lines like at the State owned DMV. There is an up charge for this convenience but it's well worth it if you value your time. read more

One of the worst dmv location period. They consistently make mistakes with basic paperwork so you have to keep driving back here. They are deplorable Wrong address typed in. Sending 2 different plates. Like a special needs employee program. read more

The way this place is set up now makes more sense. You no longer have to grab a number and sit for 24578853 years waiting for them to call you up.. Everything is set up in sections so there are different lines for the different services you might be there for. Customer service could be so much better as the people in the front where you check in can be hella rude. They are always miserable and attitude-Y. read more

Az Adot - Always packed. - Departments of Motor Vehicles Near Me - Mesa, Arizona

Being from out of state, you never know what to expect. Had a wonderful experience here and my weightbeing from out of state, you never know what to expect. Had a wonderful experience here and my wait was a lot less than I expected. Do your research make sure you have what you need when you go things went smooth. read more

I just had to take a minute to thank DMV for the excellent level of service I received. I was unable to complete the transfer process without getting an emission test. Patrice was very pleasant, knowledgeable and made my visit go smoothly. I have never had such customer service from a state/ government agency in my entire life. She made my day. She demonstrated that customer service is not a thing of past! read more

Thank you DMV for wasting my morning after I set aside this time to come in. I scheduled an appointment for a Travel ID, first complaint is how difficult it is to schedule one without going through the hassle of making an account. Lucky for me, I screenshotted the confirmation page of my appointment because I got NO email/text from them whatsoever giving me the details of the time, what docs to bring, etc. This leads into me getting to the counter and them asking if I have my birth certificate, two slips of mail, my umbilical cord, Kindergarten class photo, boarding pass from when I went to Miami, and Taco Bell receipt from last week. No????? I don't???? Because nowhere did you tell me I needed all this garbage? So I wasted my morning and they wouldn't even let me come home and retrieve them and hold my appointment slot. Zero stars. Thanks for being completely vague. read more

The MVD can be a painful experience, what with all the sitting and waiting and people and forms and yadda yadda yadda. However! Have no fear because this MVD is here. Doors open at 7:30am, but I recommend showing up AT LEAST 20 minutes early (today when I went I showed up at 7:15 there was already a line down the sidewalk and halfway around the building). About 10 or so minutes prior to the building opening, employees came out and asked each person what they were there for, handing out forms to be filled out in order to expedite the process. Once the doors opened, there was a clear path to follow as instructions were given beforehand. I knew what to expect and where to go and it was honestly one of the best experiences I've ever had at a government office. Along with the super helpful beforehand stuff, the staff were just so nice (shout out to Anita because she was awesome). Everyone was really friendly and helpful and knowledgeable; I was in and out within 30 minutes. I will certainly be returning to this location if ever I need MVD services again. read more

If you have back issues don't come here they have no seating for anyone we stood in line for 1 hour even at the desk no chairs. Service as usual. read more

Az Adot - People standing bring your own chairs. - Departments of Motor Vehicles Near Me - Mesa, Arizona

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I stopped by to ask a question about renewing the registration on one of my vehicles and next thing I knew (24 minutes later) I was in my truck driving away - not only did she answer my question, she looked into the problem and took care of what I needed done - thank you! I've never gone into that building for such a short period of time and walked out with a smile on my face - thanks again! read more

Quick lines, despite the entire walk up queue being full it took my 30 minutes to get to the front, and Lana who helped me flip my ID was very kind and efficient! read more