I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Chicago southwest side single family house built in 1948 and nothing has even been renovated,…read moreoriginal guts and tub. The bathtub almost killed my elderly mother when she slipped and fell trying to step out, so I decided to kill the bathtub before it ended her. Prior to the job, the tub always had drain issues and the water would pool up - due to old/poor drain design. I shopped around for quotes and I will tell you exactly why I went with JoBre Design and Renovation: -JoBre was the most knowledgeable of all the quotes I recieved prior, even from as big as Kohler, and other small contractors - JoBre impressed me with the extensive knowledge when coming to my house and examining everything. -JoBre identified issues and possible issues that were completely missed by other contractors. -The estimate wasn't the most expensive one, but not the cheapest. It was also clear that there could be other issues due to what they find behind the walls. The estimate did not skyrocket, as all additional work and recieipts of sub-contractors brought in were presented at the time issues were found such as: Rotted wood window frame from water damage due to loose tiles. Plumbing/drain issues from out of compliance old plumbing. My priority was SAFETY FIRST, then functionality and design. I am not a design person what so ever, so I asked JoBre to make all of the decisions and choose all of the supplies. JoBre just checked with me on colors and basics before proceeding, which I was fine with. The time estimate to complete was 1 week or less. Because of the unexpected issues that came up, it took approximately a week and a half, and JoBre was literally working 10-12 or more hours a day working to make everything PERFECT and flawless, weekends, weekdays. Just doing demolition on the old tub took an entire day with a sledgehammer, because the tub was old pure cast iron that weighed in excess of 500 pounds. I had a junkyard put me in contact with someone to pick it up - I didn't want to pay extra to have a dumpster outside the house for such small pieces. As you can see the shower is now amazing and JoBre perfected the tiling work one piece at a time. Soft close shower door, drains fast, sprays more water - it is 100% better than what it was. I highly recommend JoBre if you want the job done right and to perfection. If you're looking for a "quickie" express job, JoBre may not be for you - but I can tell you that JoBre will do everything right and keep you informed every step of the way to make sure everything is done right. To add more safety, after these photos I added a Gorilla Grip bathmat and a Stone mat for when you exit the shower.

From the owner: Honest and reliable contractors that focus on ensuring customers receive the absolute best work, at…read morean affordable price. We specialize in kitchens and baths, but can also help with any other work you may need. Your satisfaction is our top priority!

Wow am I glad that Callin, the owner, called me back. When I first called him, I didn't leave a…read moremessage, and I was resigned to my fate as I only had a few days left before wood flooring and stairs needed to start getting refinished at a house I had just purchased. Thankfully Callin called me back right away, and said he could start work on my house in a few days. This was huge for me, because I had a tight deadline to meet to try and move into the new house. Imagine how happy I was to not only have Callin's team get the work done by the time I needed it to get done, but how great the work turned out to be, and the price was very reasonable. He and his team did such a good job, that I then enlisted them to take carpet out of the basement and put in Laminate flooring which also turned out great (and again, reasonable pricing). I would HIGHLY recommend Callin and their team, and I look forward to using their services again in the future.

IC Custom Hardwood Flooring truly transformed those old parquet floors! They were a pleasure to…read morework with and easy to schedule. The technicians were punctual and super attentive to my HOA's needs. They were spotless and incredibly detail-oriented. They completed the work we needed for the price we agreed upon. I would use them again.

Great experience flooring looks beautiful; Jeff made the shopping experience so easy. The…read moreinstallers: Joe and his partner were amazing they did a great job moving all the furniture, total complete clean up and hauling away the old stuff and my floors looks great. I did not have to do anything I'm a senior and can't do any of this kind of work anymore, they were punctual and so very friendly and nice another thing you don't encounter anymore. If you need flooring, I truly recommend Key Carpet, great experience I've ever had. Kudos to your amazing team and Thank You so much. Olga Sivek Oak Lawn

Let me preface this by saying we have been shopping at KEY CARPET for years. Let me also preface by…read moresaying we are giving 5 STARS for the installer Jose....he did a beautiful job installing the carpeting in the hallway, loft and on the stairs themselves. The problem is the edge of the stairs which everyone sees when sitting in our parlor look like horse manure...NOT the installers Fault but the type of carpeting that was ordered we were informed after the installation. Mind you we sat with one of the owners Len and explained what we needed and where...he said I have exactly what you need and when I asked IF we could take color samples home, he handed us a chart with swatches ready to go. Then he came out to measure and my husband said we weren't sure on the color and he helped us...picking the color my husband and friends picked which looks wonderful. The problem lies in that it has somewhat of a stripe effect and on the edges of the stairs, they could not be matched they are so crooked and look sloppy. IF you live in the Chicago area they run like ARCHER AVENUE. My husband went in with pictures and Len said his top guy would be out to look at it. The person that came out said it was definitely the wrong carpet for our type of stairs. he did say some customers would not notice it...BUT that I am very visual and see it. No offense anyone with or without glasses can't help BUT notice it. MY husband noticed it before me and he is NOT VISUAL. The MAN said he did NOT know what he could do to fix it because he could not remove the staples... the ends would ravel and he would not have carpet to work with then. I asked him to please stress to the owner that HE PICKED THE WRONG CARPET FOR OUR HOME WITH 12 STAIRS, he said he would BUT he kind of made us believe nothing would be done to rectify this situation. Needless to say it has been over a week since this man was in our home and we have NOT heard a word from LEN. I am almost 75 years old and I have NEVER written a bad review on line, I always try to work things out and get satisfaction. The PROBLEM here is I knew and so DID my husband when the MAN left we were NOT going to get a happy solution to this problem. I told the MAN when he left please left LEN know he has a disgruntled customer and we would NOT do BUSINESS there again. It is so obvious to us...good customer service and satisfaction is NOT LEN'S end goal.

Homeowners, be cautious with 2nd Chance Construction. I paid…read morea $4,845.06 deposit to B. Swick for flooring materials that were never delivered. Communication was inconsistent, and the project lacked a clear timeline. After delays, he sent an untrained worker whose mistakes required hiring another contractor to fix. Home Depot confirmed no orders were placed under his account or my address. Despite promises and a formal demand letter through my attorney, to date, no refund has been issued; instead, they threatened to sue me!! I was left with exposed electrical outlets and unfinished work. Legal action is now underway. Please do your research before hiring. Avoid this company at all costs.

Beware of this contractor Hired them to do a We hired them for a basement renovation, paid cash…read moredeposit. ($4800) to purchase flooring and after full month of empty promises and false starts they vanished and stopped responding to our demands to return our money, causing more damage. After signing a contract and paying a deposit, work began--but within a week, he stopped showing up consistently, choosing to leave for other job sites. In his place, he sent an inexperienced workers doing what appeared to be a DIY-level work. Despite multiple attempts to recover our unused deposit, we've received no response. A formal demand letter from our attorney was sent, but still no resolution. Very disappointing experience. Lesson learned--Yelp referrals aren't always reliable. Do your research and be cautious before trusting these so-called pros. Search state registered businesses, BBB, license, insured and bonded, fake reviews by business partner (wife) that we found for this one and later removed by Yelp.

Norm went above and beyond to help me. These guys are A W E S O M E!!!! Customer Service is 10+read more

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

Superb communication. Great results. Fair price. Would hire again…read more Our project was a subfloor repair in our upstairs bathroom. This meant a demo of wood, demo of tile, new carpentry, new tile, reinstall of a fixture, additional pipe, and new baseboards. We decided (without any pressure for add-ons) to extend the work to the whole bathroom floor instead of just the localized area. So our results feel like not just a repair, but a remodel. Things that stood out: Communication - We felt the main point of contact, Anthony, was clear and helpful through the whole process. This is true of every crew member we interactacted with as well. Questions were answered patiently, things were explained clearly, we new what to expect next, there were no overpromises. Everyone that came into our home was respectful. Our input was sought at appropriate times, and we were shown progress consistently. Execution - Everyone seemed competent and capable of the tasks at hand. The results look good, feel good, and inspire confidence. If there was a mess made, it was promptly cleaned up. If there was a concern, it was handled appropriately. Initially I was a little skeptical of the proposed timeline but after seeing the work in action it made sense and was accurate. I would advise any others to just be ready to communicate a little, and inspect the results at each stage, since there might be use of different crews for one stage or another. It felt like a smooth project overall, with a little touchup at the end. Also, someone cleaned our bathroom sink. Didn't even ask for that!

Unbelievable team to work with. The cost of the project compared to the work performed was…read moreunbelievable value. Especially compared to what other folks were quoting for the same work. Ideal company to work with for any home remodeling or repair work. Anthony has an amazing team and is great to work with. Their integrity is top notch and they take so much pride in their work - they won't quit without 100% satisfaction.

Reyes Flooring did a fantastic job of installing brand new hardwood flooring in my sons condo and…read morethen stained and varnished it to showroom quality. Ramiro listened to what he wanted and was patient in providing multiple stain samples to choose from. We can't believe how beautiful the floors are. Ramiro is a perfectionist!

Ramiro Reyes is the best you can get! Responsive when it comes to initial inquiries, accountable…read morefor the time he puts in his work (he'll let you know if he is 5 minutes late!), and most of all, excellent at what he does! He made our home look elegant, he cared about the most detailed parts of his job, he was efficient. One of those rare, rare contractors who thinks his work is his signature and, on top of that, his price is so reasonable! My husband and I are so happy to have found him and we'll recommend him to all our friends and colleagues. A real Chicago treasure.