We had an emergency in the middle of the night and needed new calipers for our sprinter van. Jordan came out faster than expected and was able to get all the necessary parts and get us back on the road within a few hours. He stuck around and bled the brakes twice to make sure we were going to be safe. It wasn't cheap, but he came out and was working until 4 am on a Saturday night on Labor Day weekend in a gas station parking lot...that's not something that most mechanics will do! Just be aware that he only takes zelle or cash for payment after hours for work not done at a residence. read more

The whole company is a con job. Scam artists to a tee. Webster defines them as con artists. Took my money, did NOTHING and then refused to give me a refund. Don't take my word for it. Look this clown up yourself. read more

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I requested evap repair Replace camshaft position sensor Replace intake manifold position sensor dont know much about cars and he worked on my car for 30 minutes all That was done was he turned off my engine light same issues popping up after full condition report Was told I have a 5 year warranty by the owner or person who set up the work order was given a receipt for $530 no work included for set price and a vehicle with the same issues I paid to fix Jordan was the one who worked it and it was very wrong to play someone without knowledge never saw the parts that was supposed to be replaced I would never recommend the company as a whole read more

AZ Mobile Auto - I trust to much straight crooks who can cause a severe accident - Auto Repair Near Me

I agree with a lot of other reviews that I have read. They first said that the work on my truck would be done, then I could pay the price of 550.00 dollars. Then it changed to upfront because it was labor. They were supposed to do catalyst converter on my truck, and intake gasket, but reading all of the reviews I read with none of them favorable I will not have them do anything to my vehicle. They did deliver the y-pipe cat for my truck with no charge for delivery, which is only right since the part cost $890.00 which is at least twice what you pay for part on internet. So in ending, I will not ever have these people do any kind of work for me ever. No. read more

ZERO STARS!!! Terrible service. I was stranded in the highway in Arizona. They charged me $1,600 dollars to change spark plugs and coils in my car. The issue was not solved and they asked for another $600 for changing some sensors. Luckily, I decided not to do it. I towed back my car to California and took it to my trusted mechanic. Jordan did not install one of the coils correctly and that was what was causing the problem. I called to get a refund or a compensation and the person was rude and said that he would not do anything because they did not provide any warranty on the work. Clearly a negligence from them. Be careful so you don't get robbed as they did to me. read more

I called to have my SUV looked at by this place, because the drivers seat motor was clicking and would't move the seat to an upright position but it worked to move it forward and backwards. when the repair guy got here; He didn't even really do anything but try the button which any 5 yr old can do; He said the motor was completely seized up without even checking anything else. My battery was only a couple months old but the battery had died because the motor of the seat somehow was stuck on and was clicking so it drained my battery. the repairman got lights to come on and power windows began to work but didn't keep the charger on long enough to start it so then he tells me the battery has to be replaced. He told me the seat motor and labor will be over 1000 and to just disconnect the motor would be 650.00 because he had to remove the whole seat. I asked him if he could just take the seat panel off the side of the seat where the switches were; and disconnect the motor so that it didn't keep draining my battery. He said Nope he said the whole seat has to come out. He was very rude from the beginning and I thought that to be odd also because he didn't have to be? I feel like he didn't come to fix my veh because he had a nylon shorts on and would have had to kneel down on the hot pavement, I was charged 150 to diagnose it INCORRECTLY! At first when I pulled out my card he said his card reader wasn't working, and all he could do was cash. I said I should have been told that on the phone then to have cash, but as soon as I said then I will have to call someone else ; then, of course, he said he'll try it, and guess what it worked. Ha, ha ha !What a waste of 150.00 for 5 min. Doesn't surprise me because all the other reviews are awful too! I wish I had seen them before I called him. You prob should think twice about this place! When he wanted all that money I said I'm done and he left without so much as have a good day or anything! All he got was the 150.00 which he didn't deserve at all because he didn't do any more then I did and he was wrong in what he told me so that make me think he is not trustworthy; I do know he told me false info, because my neighbors proved him wrong about disconnecting the motor and about the battery. So this is a recap of this review one day later my neighbor took the side piece of the drivers seat cover off. Disconnected the seat motor turn the key. It started right up. He Shut it off Several times started right up half hour 45 minutes later started right up had no issues. I had asked this guy in the beginning could he just take the cover off for me and disconnect the motor so that it wouldn't keep draining the battery so at least I could start the car up and move it if I needed to. He said nope nope the whole seats got to be taken out your motor is shot your battery is shot even though I had a brand new battery so everything he said was not the truth and now he's still trying to say that that's wrong that motor for the seat is still gonna pull power I don't see how it's going to pull power from my battery when it's completely disconnected, ha ha ha! I would definitely not recommend these guys. Recap...Three days later, my SUV starts right up battery is perfect. I ordered a power seat switch online . When it comes I'll plug it in put the seat trim back on and I saved myself over $1000.. Like I said make your own choice about this place!; Im not saying he intentionally tried to rip me off or what because I can't prove that but what he did tell me was not true as you can see; or he really didn't know at all what he was doing, and my 150.00 was gone for nothing at all. Make your own choice about this place!!! Im just glad I didn't fall for 650.00 to disconnect the seat motor or the 1000.00 he said because he would have to order a new seat that comes with the motor and install it! WTH! even I knew the motor was not attached to the seat and he said it would be junk yard parts that he would have to put in for that price! I find all of that a bunch of BS! But again make your own choice! read more

******psa i have video of this racist thief taking a total of $2,080 dollars from me to fix my water pump and radiator he gave me a receipt for half left the radiator on top of my car when i asked him he blocked my number after stating he didn't have me in his system here is the receipt for half of my money and did i mention as soon as he met me he asked me if i was mexican i told him no im italian my new mechanic said the water pumo was not replaced this is a scam unless you are white and make sure you have a man with you im a single mother of three how dare you there is a current bbb complaint against this man and he refuses to return my cash disgusting to know you are stealing from people of color disgusting to know you are preying on women watch his work he will scam you if you are of color read more

My car tags expired but I failed my test because the idiots that charged me $500 to replace a part ....unnecessarily Broke my computer plug in and shoved it up into the dashboard All I needed was a battery read more

They have a one star yelp review and we found out why the hard way. After cancellubg what they were going to do we tried to get a refund on the engine computer that we bought. The guy that came out said he had years of experience and was VERY sure that changing the computer would fix it. We ended up bringing it to an auto electrical shop and it was how the after market radio was hooked up. HE WAS WWWRRROOONNNGGG! The computer would not have fixed it! After not getting the refund the two times they said they processed it I was calling them at.least once or twice per day. I was not getting calls back etc. because they blocked my number! They would not answer emails either. This company needs to go! read more

Just like most everyone else on this site I got burned by these guys. Had trouble getting them to come out they said they were going to be late which turned into the next day. Then I got a song and dance about their card machine being broken so I would have to pay in cash upfront for them to even come out. We really needed the car fixed so I paid them in cash the 175 for the diagnostic. Guy says it is the fuel pump though how he could tell with the battery dead I am not sure. So the part is mega expensive like 600.00 and change plus the labor which was 580.00 so I get the cash and they guy works on the car and the minute we leave him alone he disappears and I have to call the office to find out what is going on. they said work is done fuel pump works fine but we need a new battery. Well once we put in the new battery and of course the car would not start and they did not want to come out again unless I paid another 175.00. Now I get that I am not very knowledgeable about cars but how can you test the fuel pump with a dead battery? Why would you leave when you are finished without making contact with the owner of the car.... unless you know it will not run and you do not know what is wrong you just wanted to charge someone up the rearend and burn them....which is exactly what they did to us. I am heartsick and angry. These guys have no scruples at all this was 2 weeks before XMas and they did not care that they were taking every dime I had. I told them so. So thanks to them we have no Xmas at all this year and we still have no car. I sure wish there was something that could be done about this guy. He obviously just runs around beating people out of their money with no regard or morals at all. It makes you sick to think about it. I hope someone reads this and the other reviews and saves themselves from getting screwed by these folks. Andrea Wilson read more

Disappointed in a few areas on the service I received today. Upon scheduling the service call, I inquired twice with the scheduler to confirm what the cost would be to install the nerf bars on my vehicle and was told it would be a $200 flat fee and no additional charges, and that yes you could use a debit card. There was no mention at any time of a service charge using a debit card. I reiterated with the scheduler to make sure it was $200 out the door and done and she confirmed. Although this was not a dealbreaker with the additional $10, the customer should be informed of this charge. More importantly, although they were very quick to install the nerf bars, the quality of the job done was less than satisfactory. Thoroughness of a job will always supersede how quickly it can be done. As they were wrapping up the installation, I noticed that the support brackets were still in the box at which time I asked if they would install those, since clearly that should be part of the installation process in putting the Nerf bars on. As we went out to look everything over, of course clearly they had already left, it was evident that the support brackets were NOT put on NOR were they in the box with the leftover pieces. If they had not wanted to put them on, I would have appreciated them sharing that with me versus leading me to believe that they were on. Since they were not in the box and they're not on the vehicle, my assumption is they took them assuming I would not notice a difference. Further inspection did show that the bars on one side were bent causing the Nerf bars to veer down more than the right side. Honesty should be number one priority when working for your customers, lack thereof diminishes a company's reputation. I did make a call to Jordan and mentioned that the support brackets were not on, nor were they in the box. He did have a helper and said that individual put them on and he would call me back, which he did and said the kid put them on and then shared " I don't know what to tell you". Given the times that we are in at the moment, money is very tight for everyone,. When we hire someone to do a job we expect them to do their very best, be honest, and resolve any issues so the end result is a happy customer. I try to be respectful, honest and appreciative to anyone that assist me in any line of work, and I was extremely disappointed in this experience of my first time with this mobile company. read more

This past Saturday my truck broke down and I reached out to AZ mobile to have them come out and work on my truck the kid Jordan came out around 5:30 that day to do a diagnostic check and all he did was open the door look at the park get back in his truck to pretend as he was calling someone tells me I need to give him $700 cash to get the parts and everything me needing my truck to be fixed gave him the money $600 of it he didn't told me it'd be Tuesday he'll be working on it come Tuesday I didn't get a call or text or anything or an invoice of the money that I gave him I called and they said they have to order the part and I understood that they didn't told me the health department by Wednesday and start work on Thursday I called Wednesday to confirm if they got the part and to confirm for Thursday morning at 6:30 as they have told me I didn't talk to a lady and said yes everything is confirmed come Thursday morning no Jordan no text no call no nothing when I did get a hold of them they then proceeded to tell me that they have got the wrong part and they need to send it back and get a new one so I start asking questions about what's going on then my ex-wife contacted me telling me she read the reviews on AZ mobile and all the clients they help would not satisfied with their performance and how they said that AZ mobile mechanic are rip off and scam I didn't proceed it to ask them can I get my refund back they didn't tell me that I'm only getting 40% of the $600 back and that they're charging me and restocking fee and I was like confused like how am I getting charged for something that you messed up on long story short I contacted a lawyer he sent a letter here to them through an email asking them and telling them that the restocking fee is ridiculous that me his client was willing to pay the diagnostic fee and will be going to small claims court please do not trust these people they are scammers and real people off my biggest regret I should have read the reviews before I jumped into getting their services I posted text messages and there's a picture of Jordan please note also I believe it's just Jordan and his girlfriend that running the whole operation and their thing is to come and get people money as for cash in hand and not give good services or don't even give services at all please beware read more

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Bait & Switch! SCAM! Run! Zero Stars!!!!!!!!!! I called this place in a pinch, broken down 2 hours from home on a Sunday afternoon. We agreed on a price, which changed when Jordan the "mechanic" showed up. I told the office guy the problem was my starter. First of all - Jordan asked for the $175 diagnostic fee upfront. Informed me that if I pay cash or Zelle (which you gives you zero protection from fraud) then I wouldn't pay a 4% credit card fee and taxes - a total of 12% I'd be saving. This was not mentioned over the phone the 2 times I called. I guess these guys don't pay taxes?! I should have stopped right there, but desparate to get on my way and out of the strange parking lot I was stranded in, I paid the fee. He spent aporoximately 2 minutes looking and my car - told me it was the starter and the battery. A kind stranger who had a battery tester helped me to try to jump it, and test the battery prior to Jordan's arrival. I knew the battery was fine. He gave me some BS measurement of what the battery is/ and should be. Funny because he use any diagnostic tool to determine that... ok buddy. The price he wanted for a battery was outrageous. The starter, price also increased on that - he said he'd have to go get from the parts warehouse, but before doing so would need FULL payment... to LEAVE and supposedly come back and fix my car. I told him to take a hike. When I called the office to try to recoup the fee, and inquire about getting back on the list (agreeing to wait up to 4 hrs for Jordan to return) on the condition that I paid with a credit card. I knew these guys were crooks but I wanted to see how they'd play it. Low and behold the office guy called an hour later to tell me their credit card machine is down and they could only accept cash /Zelle. Surprise Surprise!!! They would have either taken my money and run, or jackass would have no doubt done a shitty job "fixing" my car and found more charges along the way. DO NOT use this fake ass "service"!!! read more

It was no problem setting up the repair and having the issue with my vehicle repaired, but apparently, the battery that was replaced was not a new battery and it died. I do not live in the state of Arizona, I was there working a travel contract but was assured that the warranty would be upheld. Initially, they said it had to go through their billing for my refund, after a month or so of more calls. After countless phone calls, they finally agreed to let me purchase the new battery under the agreement that I would be reimbursed for the battery payment. It has been several months now and I no longer get a person, I just get the answering machine. read more

Rip off artists took advantage of an 80-year-old lady Jordan was at my home three different times first time he said it was the battery second time he said it was the alternator that it was draining the battery I have proof that the alternator that was originally in the car I still have they did not replace the alternator I was charged a total of $1,600 for these three different visits and was told now it needed a computer chip which would be another $1,400 well it's all garbage my car was fixed for less than $75 something needs to be done here course they said they'd see us in court. read more

Called this company to get our jeep to start . They came out and charged 150.00 to diagnose the problem, which they did as a bad alternator.they charged 499.04 dollars for installation of a new one. The jeep still would not start they came back out and rediagnosed it as a bad computer board and that the time it did not show up.the tec Said it was not worth repairing and he had a friend who would buy it for cheap not running.please do not use this company they are not honest. read more

Absolute worst auto mechanic I've had work / look at my car. DO NOT USE!! I made an appointment at 4 and had to call the place once the mechanic wasn't showing up. The receptionist was being exceptionally rude. The mechanic named Jordan ended up showing up about 2 hours late, with no notice prior. And when asked to give me a discount for wasting my time he said no and when I said then I wont do business with you. He took a picture of my plate and said we'll get our money one way or the other, then gave me a 25 dollar discount off of a 175 dollar bill. Then he diagnosed my engine knock as a lower knock in under five minutes testing only what I said what I think it might be. Both Jordan and the reception is rude and inconsiderate. I was given no paper work of the transaction and his findings. DO NOT USE AZ MOBILE AUTO!!! They are scam artists. They will threaten you if you choose not to do business with them after they are disrespectful and show up 2 hours late read more

This is a complete RIP OFF and scam. Save yourself the trouble and call a tow truck and have your vehicle taken to an actual reputable shop where people actually know what they're doing. You'll save a ton of money going literally anywhere else. Got stranded in the Walmart parking lot so we called AZ mobile auto in hoping to save time. The guy came out in his truck and said it was the starter. After $175 just for the diagnosis, we said okay let's meet back here at 8:30AM to get it changed since they didn't have it in stock. I waited over 30 minutes for this guy to show up late the next morning at 9AM. He didn't even have the part and said he would have to go get it. Told us 1.5 hours and he'll be all done with the job. We gave him the keys so he could take the old starter out and lock the car like any normal person would. We stopped by when he was out getting the new starter and he left the doors unlocked in a busy Walmart parking lot! After a long 3 hours later, he was finally done. We had a family wedding to go to in a couple of hours so we were happy that the car would finally start. Gave this con artist $537 more on top of the $175 the night before. All just for a starter change. We drove the car down the road and guess what happens? The whole car stops working completely and we are back in the same position as before. We call the dispatch again and they say they'd have to charge us another $175 just for another diagnosis. YOU JUST WORKED ON OUR CAR AND WE PAID YOU $712 FOR IT TO JUST BREAK DOWN AGAIN. How can you not stand by your work? How can you be such a money grabbing low life to rip people off in the need of help? Take responsibility for your own work and stand by it. This is the most dishonest, lazy, lackluster "business" I have ever worked with. Unprofessional thieves. read more

AZ Mobile Auto - The $175 was handed in cash. This is the $537 for the starter install - Auto Repair Near Me

Do not recommend. Still waiting on a refund since August. We called them to come over and fix rear brakes, we had the parts. We were told we had the wrong parts and the right ones had to be ordered. Ten days and a rental car later, finally just took it to Brakes Plus who used THE PARTS WE ALREADY HAD to fix the brakes. Thus, we had the right parts from the beginning. AZ Mobile would only give 50% refund, although they did no work and had not needed to order the part. After I put a negative review online, they said they would give me 100% refund to take it off. I took it off in August and now it is October and I still have not received any refund at all. Do not recommend this business. read more

I reached out with good faith to AZ Mobile Auto.. For pre maintenance and auto repair on my 94 Ford Ranger. Jordon showed up over an hour and a half late, he averages that to being 3 hours late on an appointment I spoke with Jordon about the things that needed to be done on my truck and I gave him a list of those things. He & Shantell "Jordon say's that Shantell is his boss" and AZ Mobile Auto charged me $1791.90, they wanted payment up front, then and there. I agreed with those termers, and paid that amount right then & there. My truck has an oil leak, he said it was the oil pan gasket, and they charged me $225.00 for it, he never changed the gasket it! He changed the oil & the oil filter on my truck. My truck still has the oil leak. I asked about a tune up, Jordon said that requires new spark plug wires, "I said please do it" they charged me $215.04... Get this... "he did not change the spark plug wires" they are the wires that I installed years ago! I spoke with Ms. Shantell, she said 'Jordon said they didn't need to be changed! "He nor her" never told me that... and still charged me for them! They charged me $189.99 for transmission service He didn't change the gasket...They charged me $240.00 for differential service... Jordon... He didn't change the gasket or top the fluid off..."THE THING THAT GETS TO ME & BOTHERS ME THE MOST" AZ Mobile Auto charged me $299.99 for the blend door actuator" "and that part "DOES NOT EXIST FOR MY 94 FORD TRUCK". he never even touched it... My temperature control is still stuck on heat. As far has I am concerned, Shantell and Jordon both do not know how to run a business! They have blocked our calls and not responded to our E-Mails.... WORST EVER!!! WHAT I WILL SAY IS THAT THEY ARE VERY GOOD AT MISSLEADING AND SCAMMING AND SWINDELING. DO NOT USE THEM read more

AZ Mobile Auto came to my home to repair what we thought was a starter issue. The technican conducted an initial diagnosis and proceeded to repair two items and the car still didn't start. We were charged 650 dollars and told that the car needed a special order part. One month later, after multiple phone calls the "Special part" never showed up. I wouldn't have known this if I hadn't called them on a weekly basis to follow up. After the last phone call when I noted that I felt that they had scammed me out of 650 and left me in a worse situation than before the interim person answering the phone noted that she would follow up on Monday, it was a Friday. Monday came and went and needless to say no phone call. After the round and round finally had the car towed to the dealer to find out that a starter was not the issue at all! When I attempted to call AZ Mobile auto back to let them know that now I knew that I had a valid reason for concern. The phone consistantlywent straight to vm on the first ring. Obviously I have been blocked. My advice is to stay clear of this company and thier poor business practices!!! In this time that we as Americans are facing it is a shame that an American Company would take this kind of advantage of hard working people. read more

Very unprofessional company that not only shows up late they cancel you after the fact with 5 BS excuses as to why they won't come. We wasted 3 days waiting for these clowns to do the work just to be back where we started. You would have to be a complete idiot to depend on this type of incompetence and I'm sure is a direct result of there workmanship! O is the proper star rating but that's not an option. read more

I called for two days to try and schedule an appointment with this company, It wasnt till the seconde day after 2 pm that I was able to get a hold of someone. I scheduled an appointment to have my starter replaced on 10/18/2020. I get a call 45 minutes before the scheduled repair time, that they ordered the wrong part and that they would need to reschedule. I rescheduled and made an appointment for 10/20/20. the technician was friendly and started to begin work. About 15 minutes into the job I get a text message from the technician saying that there is more work to be done and that the price is going to change. they already gave me a price for the work that needed to be done. They tried to charge me additional 350 dollars. This is poor business done by this company and I will never use this company in the future and I advise anyone else to proceed with caution when using this company. They clearly dont know what they are doing, from the fact they dont know what part to order for repair and that they dont know what needs to be done on the service that was asked to be performed. read more

This place is horrible!! Called them to replace the starter on my son's car made the appt. the lady calls me and says it's cash only up front that was my first red flag. Guy shows up takes my money doesn't give me a receipt and starts working I gave him water and checked on him regularly cuz I was afraid he was gonna leave with my money and not finish!! On about my fourth trip my fears came true walked out of my house and he was gone!! I called him he said he was done and left...still no receipt for my cash only transaction and I didn't get to check it out!! And if course there was a nut/bolt laying in the dirt that he removed from the motor that he did not put back on!! I called him again he told me he didn't take it off and hung up on me!! I called the office they said owners had to deal with it and there was no timetable of when cuz they are so busy!! During this time this lady is rude and is yelling at me!! Owner calls me has no intentions of listening to me and says they will come and put the bolt on but it will be a week later cuz they are so busy. And he is also yelling at me!! I take the appt but they NEVER show up so my husband had to go rent the tools from auto zone to put the bolt on!! I called later that day to ask about my receipt the person who answered the phone said that the owner had to deal with that and they would call me back it's been over 24hrs and I have not heard from anyone!! This company is a joke they are shady, rude and beyond unprofessional!! Not sure if I'll ever get my receipt mailed to me!! I will never use them again and would never recommend them to anyone EVER!! So if you choose to use them proceed with caution!! read more

if I could give them zero Stars I would. I Called this company kid named Jordan came out did the same thing as I'm reading below sat in the car did a diagnostic check then went inside his truck to pretend like he was talking to somebody charged me $875 for a starter and needed the money up front in order to get the parts came the next day over an hour late of what they told me he fixed the starter into sensors, 2 days later my car broke down. I finally had enough money to get it towed to another mechanic. I called AZ Mobile Auto and let them know that my car overheated and won't start again and they told me it had nothing to do with the work they did so I figured I had to take it somewhere else. The mechanic I took it to said a wire was left exposed to the starter and it burnt out. So then I call easy Mobile Auto the original person who installed the starter and all I got was an attitude from was supposedly the owner and another person they claim that they couldn't get to the car until Tuesday and wouldn't give me any warranty information on the starter so I can have the new mechanic replace it. This place is a scam. I will be getting a civil suit against them if anybody wants to join because now I have to replace the starter again and hopefully it didn't cause any more damage because the new mechanic is telling me the starter could have burnt out the computer system in the car. Do not use this place! They are are unprofessional and the only thing they are good at is scamming people. I wish I would have read these reviews before I called them. Also when I asked for the warranty information on the starter so the new mechanic can replace it they said they were unable to give me that information. Why if the starter is now mine I already paid you in full and want nothing to do with your company why would that information not be available to me doesn't sound legal read more

This place is the worst the little girl that answers the phone blocks you when you menchine warranty and she knows nothing her boyfriend that's also a kid named Jordan is lazy and doesn't get nothing don't they took 5 months with my transmission and threatened me so I had to take off my last review they left my car fucked up and he said it was my key and it was my battery why it wouldn't turn on after he put it engine it sounded rough they wouldn't fix it I had to pay to get it started and they td me that Jordan put the engine on wrong worst place they blocked my number and other customers numbers when u ask for warranty or to fix what they messed-up in your car they made a mess they steal your money you guys this is a fraud they are like 19 years old doing a scam business we need to all report this to BBB oh not to me chine when he came to do my transmission he brought a 13 year old kid to help him while Jordan stood there or went in his truck that's why it came out all bad kid looked like he knew some but what can u expect he is still a minor kid I have video I will be submitting to BBB of all of it since we have the ring they blocked me so they wouldn't grant my warranty and it was not even warranty the same day he left it broken down he got almost $2000 and said he had to buy parts that he never put in and was threatening to leave when u ask questions he was so shady read more

called 730pm, said they would be here in shortly , arrived ahead of time, 2006 chevy pickup, had analysis in 10min, check engine light was on, major parts needed to engine , he went to his computer and found the 2 parts in his warehouse 15min away, returned with parts and installed within an hour, his name is Jordan and is fantastic , ps truck engine line said no power to engine, google search confirms was Jordan said was wrong and parts needed read more

I had the company come out originally to confirm my concern that my Engine Control Module had failed. That part went perfectly fine. It was when I attempted to schedule an appointment that things got stupid. I contacted them again on Sunday November 21st, 2021 to set an appointment for installation of the part I had purchased. I was given Saturday, November 27th at 1pm. At 1:15 I contacted them to get an update on my appointment. I was told at that point that there was no appointment in the system and that I was not listed anywhere in their system. The employees was rude and offered no solutions or information except to say he could get me on the schedule for Monday at 3pm. I was also informed that a manager would be on site Monday at 8am to discuss my concerns. Mind you, I had scheduled work for Sunday that had to be canceled since I now had no truck. So I scheduled the appointment reluctantly feeling I had no alternatives. On Monday, I began to call the company in an attempt to address my concerns and to confirm my appointment for that day. Suffice to say, I was unable to reach anyone until well after 1030 at which time some of my patience had been tried. Now comes the fun part, I immediately received a call from the manager, who I had been informed was not available five minutes before and that she was "out" doing other things for the company. The manager who called me only wanted to focus on my lack of pleasentness to his staff and that I had told her that the explanations were insufficient. I did interrupt her and I was abrupt. At no time did I swear or yell. The manager then informed me that we noonger needed to do business with each other. So if you use this company, make sure you don't act disappointed, angry or upset that they screwed you. The only way to use them is if you are willing to step.and fetch it whenever they show their incompetence and belive me they will. There are at least 10 excellent mobile mechanics in and around the east valley and I strongly suggest you use anyone of them instead of dealing with this company. In short, they suck. Chris Rufo read more