NewCarsInc provides a great service. Diego found the perfect car for me (Subaru, Forester 2026) at…read morean amazing price. Esay on all levels! I couldn't be happier!

Diego helped me find my Ford Escape. I love this car!…read more He was very helpful and made this car buying experience so much better than the awful experience I had with the car I got rid of to get this one. He pointed me in the direction of Car Max to sell my other car and made the rest of getting the Ford Focus so easy. He is knowledgeable and respectful. When signing the paperwork he wasn't just like "sign here here and here". He explained EVERY page and it made me feel secure that I knew what everything was. I have already recommended him and New Cars Inc to my coworker who's looking to get a truck. Thanks for everything, Diego!

Bought a 2018 Tahoe from Zach at Carnova. Their mechanic said the vehicle was solid. My independent…read moreinspection disagreed. The inspection found a fuel-system fault with an estimated repair cost of roughly $2,500. When I confronted Zach he disagreed and stood behind his mechanic. They offered $1,300 and acted offended that I questioned their mechanic at all. Apparently "trust us" was supposed to outweigh an actual inspection report. What really completed the experience was watching their lot attendant accelerate hard out of the parking lot to get gas as it was on enpty which may have created the damage. Confidence inspiring. DO NOT BUY A VEHICLE HERE AND GET A 40 POINT INSPECTION FROM TRUST AUTO DOWN THE STREET IF YOU DO.

I called Carova ready to buy a car today. Note for management. Carlos does not want to sell cars…read more As a business owner myself I would find someone else ASAP. First, I was given the runaround with multiple costs even though the ad I was looking at online (posted by them) was cheaper. I had to physically pull up an image of THEIR add online for them to honor that price... speaking of... 4.5k tax on a 23k car??? WATCH FOR THEIR HIDDEN FEES!!! When I requested a OTD price sheet Carlos gave me the runaround stating they don't do out the door pricing and ended up hanging up on me when I questioned why. I'm buying my car elsewhere and do not recommend this shifty salesman to anyone.

Vehicle Leasing made easy…read more Tom Youngblood worked hard to get my agreement across the finish line. Nick Mykhailenko took care of us at the dealership wrapping up the deal and sending us home in beautiful Honda HR-V. Highly recommend this dealership and these two sales professionals.

Customer service was good. I have visited this dealership on multiple occasions and I have had…read moremostly positive experiences. Communication needed improvement

I had such an amazing experience working with Fady! From start to finish, he truly went above and…read morebeyond to help me get my dream car. He was patient, professional, and genuinely willing to work with me to make everything happen. He answered all my questions, made the process smooth, and never made me feel pressured. You can tell he truly cares about his clients and wants the best for them. If you're looking for someone who is honest, hardworking, and dedicated to getting you the car you want, Fady is your guy! I couldn't be happier with my experience. Thank you for making this such an exciting and stress-free moment for me!

my wife had an extremely disappointing experience at the toyota maverick service department. she…read morewent in for a scheduled appointment to have a parking sensor issue diagnosed and repaired, but instead of receiving professional customer service, she was treated with disrespect and dismissiveness. the employee who attended her, ambarish desai, along with another employee who was with him, were rude and unhelpful. they barely inspected the vehicle and told my wife she should "go somewhere else because it would be cheaper." they wanted to charge her before even properly checking or fixing anything. what upset me the most is how they made my wife feel. she came home crying and spent the rest of the day very sad because of the way she was treated. no customer deserves to feel humiliated or disrespected at a dealership service department. i attempted to speak with the service manager, i believe his name was richie, but he was unavailable at the time. he did not contact me until the following day after 1:00 pm, by which point i was already extremely upset about the entire situation. even then, nobody apologized to my wife for the disrespectful treatment, and our vehicle issue was never resolved. i do not recommend this dealership or their service department at all. very unprofessional experience and terrible customer service, do not buy toyota there mi gente no recomiendo este dealer para nada para vender son muy buenos y aparte te quien vender muchas garantía extra de más, que toyota care y que garantía de rines garantía de pintura garantía de servicio y garantía de llave y cuando vas ha el servicio no revisan nada si tienes garantía de algo luego luego te quieren cobrar por adelantado como le hicieron ha mi esposa la trataron muy mal le faltaron el respeto no revisaron la camioneta le hicieron cometarios insultantes y el gerente richie no tiene tiempo de atenderte y menos de arreglar algo no le importan los clientes ha el departamento de servicio estoy vendiendo mi 2024 toyota tacoma nueva porque mi esposa y yo ya no quiere saber nada que ver con el dealer de toyota de lemon grove, ni con el departamento servicio ni con los vendedores ni con nadie de toyota y mi esposa la única marca que le gusta era toyota ahora vamos ha cambiar de marca vendiendo la camioneta toyota tacoma vamos ha comprar chevrolet si deveras quien comprar toyota mejor vayan ha el dealer de mossy toyota de mission bay dr.

Following up on my review from nearly three years ago, I want to go out of my way to acknowledge a…read morefew people, as well as the dealership. In my years, I've done business with nearly a dozen dealerships. From the basic, no-frills financing, to this all-inclusive warranted financing, I've experienced it all. Toyota of El Cajon is, without question, the best I've ever experienced, even long after the contract ink has dried. There was an issue with a less-common extended coverage that didn't go as expected. Jose, my service advisor, did everything he could to get it resolved. When he hit a wall, Laura B. got involved. Laura is what some businesses refer to as "a fixer". She relayed what she was doing and who was involved. The list was not a short one. When things were ironed out, she was able to obtain results that kept the dealership and Toyota in good standing by acting in good faith and resolved the warranted coverage to my satisfaction. I will continue to support both Toyota and Toyota of El Cajon!

I have trusted this Toyota dealership to service my vehicle for the past 10 years and never…read moreexpected to leave feeling this disappointed. I brought my vehicle in for a routine oil change, something this dealership has performed many times over the years. After the service, I was informed that the oil drain plug had been stripped and that I now needed to replace the entire oil pan at a cost of approximately $740. Prior to this oil change, there were no leaks, no warning signs, and no issues with the oil pan or drain plug. The damage was discovered only after the dealership performed the service. It is difficult to understand how a routine maintenance item could suddenly become my financial responsibility when the problem arose during the oil change. What is most disappointing is not just the cost, but the lack of accountability. After being a loyal customer for a decade, I expected the dealership to stand behind its work and make a genuine effort to resolve the situation fairly. I received a call from Mr Anderson informing me that he would take care of labor and I would need to pay for parts. I informed Mr Anderson that I did not feel comfortable taking my vehicle back to them since they were not truthful for the beginning. I told him where I would be taking my vehicle and he told me to keep him posted of charges and that he would take care of labor. I gave him the verbal quote and he had no issues other than if the dealership would be charging me a diagnostic test. I told him no and if they did I would give him a call back. Vehicle was repaired and invoice sent to Mr Anderson. Two weeks later and he has not paid for the repair. Customer loyalty should matter. Unfortunately, this experience has caused me to lose confidence in a service department I trusted for many years. I hope the dealership reviews its service procedures and how it handles situations like this so other long-time customers are treated more fairly

lmao they were not upfront about certain bodywork issues, the car itself is okay but their service…read moresucked. when registering the car with the dmv, they acted like it was a normal gesture to drive the car for us, then guilt tripped us for... doing it? like dawg i saw some of the kid's toys left in the car.... bro drove the car we bought with his kids in it LMAO. only reason we bought the car was cuz a mechanic we trusted gave it the green light (though we overpaid... they would nooot budge more than $100-200 off in price). $14k+ for a salvaged car is insane. in regard to trading in our old car: they refused to believe the car passed smog checks, then checked and went "oh... guess it did" LIKE YES WHY WOULD WE LIE? then they lowballed us for the trade-in value, and only relented once we pushed them. like i get it, you're supposed to negotiate but brooo they acted like they were doing us so many favors. forgive the blatant gen z texting-tone of this review, but i gotta be real for those even considering buying from them - i do not recommend :(

This place deserves negative stars. The cars on their website do not look even remotely close to…read morewhat they look like in person. The pictures they take are deceiving. The cars are trash, save your self and take your business elsewhere.

If you need a trusted mechanic who knows his cars look no further. Junior has you covered. He will…read moregive it to you straight and tell you how it is, and NEVER tries to sell you a service your car doesn't need. Haven't gone to a dealership in years and my car is 2022. Integrity is his game and now my whole family brings their cars here. And if ever I have someone ask about a mechanic, I send them Juniors way. We are so lucky to have found him.

After dealing with SHENANIGANS at 2 different Toyota dealerships over months NOT replacing a…read morewarrantied battery, 4 x broken down w 2 kids & pets, I was blessed to find Junior at AAA, via my tow truck driver, Krstover, who takes his own vehicles to Junior - WHICH SAYS A LOT BEING IN THAT FIELD! Junior was upfront needing time to diagnose it irrefutably, before spending my hard earned money, which I truly appreciated... Every call he spent time with me, explaining all I needed, each call, not rushing and very patient. He was always respectful, not talking down to me, as I have often felt as a female. The best part: THEIR HONEST PRICES!!! I SAVED HUNDREDS ON AN ALTERNATOR!! HIS RECOMMENDATIONS ARE TO PURELY CARE FOR MY VEHICLE , KEEPING IT RUNNING SMOOTHLY BY PROACTIVE CARE NOT EMERGENCY REPAIRS. In the life of a vehicle, will save money and add years to it's life. Now if I could apply that wisdom to my own health, post cancer! A close family-run small business, I trust and I plan to support & refer to, always . Next up: having Junior or his father find my teenaged son's dream car that he is saving for...

Very satisfied customer -…read more Purchased a 2006 Mercedes CLS-500 this week and the car is in excellent condition. The owners Ganesh and Sam have been great to work with. They are very knowledgeable about the financing and were thorough + efficient to get me into the car that I wanted. Thank you very much - best in business and all things Trevor M.

Fantastic. Drove down from santa barbara. Car was exactly as stated. Super friendly, help-full…read more Staff and GM. really made sure you were happy. Love my Mercedes Benz. ML 350 , I purchased !! Highly recommend this car dealer!!!! Stanley from Santa Barbara