I had a good experience with B&B for installation of a deadbolt. Communication from the start was super smooth. Their response time after request for estimate was very fast. All communication was friendly and professional. I had to cancel my initial appt last minute due to an HOA rule I didn't know about and they were very understanding and accommodating and rescheduled for the next day. The technician, Joe, was on time, easy to communicate with, and did a good job on the deadbolt installation. I'm very happy with B&B's service and would use them again in the future. read more

[[HIGHLIGHT]]I enjoyed my experience with B&B Locksmiths.[[ENDHIGHLIGHT]] I contacted them through Yelp because of the strength of their reviews. [[HIGHLIGHT]]It was easy to communicate and schedule with them through a combination of messaging in Yelp, phone call, and text.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They were easier to contact and more responsive than most vendors/contractors I've corresponded with.[[ENDHIGHLIGHT]] I really enjoyed working with the locksmith they sent, Jake. He re-keyed several locks and installed a smart lock for us. We had a small snag with the smart lock but he resolved it quickly. I would definitely use their services again! read more

Very reliable and responsive. Do quality work at reasonable price. Quick to appear and get the job done.

Caveat: Never actually used their service. Wanted to write a positive review for Jack (owner), for his helpful and informative communication. Took the time to really answer my questions here on Yelp, and never once made me feel like I was getting sidelined or (worse) getting up-selled on anything. Unfortunately, decided to push off the project I was planning to hire them on , in part thanks to the very helpful answers I received from him, and other locksmiths I was in communication with while getting quotes on the issues I had (basically, I ended up resolving 95% of them myself lol) Again, my thanks! read more

Needing to find a locksmith under such short notice amd thankfully Alex and Manny were available! Alex was very accommodating to my deadbolt needs and immediately had Manny on it. Manny arrived early and immediately I could tell he was very professional and just a nice guy! Provided details on the work that was needed and immediately started. He would have been done quicker if I didn't talk so much Would recommend B&B Locksmith and Security to family and friends for all future locksmith needs Sincerely Wil Rivera read more

B&B Locksmith and Security - Keys & Locksmiths Near Me

Needed to replace our old lock on our front door. Elchin was awesome and very friendly. He was efficient and knew what he was doing. If you need your lock changed, request for Elchin! read more

B&B Locksmith and Security - Replacement with holes patched up - Keys & Locksmiths Near Me

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Update to my 2021 review: The replacement key fob failed after just two years. Need better quality replacements. read more

A referral from Redline towing, these guys were incredibly responsive, professional, and on it. I really enjoyed the service I received from Matthew and the rest of the team. The key works great, and I couldn't be happier. I had called 2 dealerships who said we were 2 months out from being able to obtain one. B&B took 2 days. And for less money. Thanks again. read more

I got a Schlage encode installed. The customer service was responsive and sent a technician out quickly. The lock was eventually installed well (thanks Jesse!). The 1 star is for the rude customer service lady and because I was charged a fee for a mistake their first technician did. Fully story: - First technician came and installed the lock and rekeyed another to use the same key in less than an hour. But they installed the lock in the wrong direction. - I asked them to switch the directions and they said they can swap it pretty quickly. - While swapping it, the lock stopped working. They spent the next hour trying to fix it. Turns out one of the pins on the lock got bent, presumably when they were changing the direction of the lock. - I bought another lock and another technician came back to install the re-ordered lock. They were abler to install it pretty quickly since everything was setup. I am trying to return the previous one. Hopefully, the seller doesn't charge me for it now. At the end, I was charged the high end of their quote and the reason was that they had to send the technician twice and spend a 2-3 hours instead of 1 hour. When I called to ask why I was being charged for 3 hours, I was rudely told that I shouldn't be complaining since it is the high end of the original quote. When I asked why I was being charged for the extra 2 hours, I was told that it was because I provided a defective lock. This is completely incorrect since the first technician made a video of the lock working when they installed it in the wrong direction. Instead of acknowledging that the technician might have broken it or giving an apology for it (which I didn't even bring up originally), I was instead charged for it! The reduced the price by $50 as a result of my call. It is not about the charge amount itself, but the rudeness and the false narrative that has left a very sour taste in my mouth. read more

Great work, super service !!!! I will recommend to all my friends, after my call 10 minutes have passed since Serge arrived. I am very happy that I solved my problem so quickly! Thank you very much Serge!!!!! 5 stars !!!!!!! read more

B&B Locksmith and Security - great work, super service Serge!!!!!!! - Keys & Locksmiths Near Me

They are the best out of all the locksmith business. I just wanna say thank you to Mathew for coming out and helping me with my Audi remote key fob. You rock dude I give you 10 stars you did such a great job thank you so much! read more

B&B Locksmith and Security - Keys & Locksmiths Near Me

Did you lose your car key after parking at SFO? Well I did. I was traveling in Europe for a month and ITA Airways in Rome lost my luggage. I happen to put my car key in the luggage and it was my own only copy. I wouldn't call it my brightest moment. After calling Volvo they said my only choice was to bring it to the dealer. I asked around and realized an adept locksmith could be another choice rather than having to tow the car and deal with the exorbitant prices of dealers. B&B locksmith did an amazing job. I was watching my nieces that day and our knowledgeable locksmith made the process informative. He explained step by step what he was doing and it was a more complicated job because the Volvo was an older one from 2009 and needed a lot of software updates and specialty skills. I would recommend this company in a heartbeat. They are one of the only ones that does every brand. read more

I found B&B Locksmith through Yelp. They had very high ratings and the user comments were reassuring. I'm happy to report that my experience was consistent with a majority of their reviews. They responded to my inquiries and clearly communicated throughout the process. Ian T is the technician that was assigned to come to my unit and he did an excellent job! He arrived on time and clearly explained what he would need to do in order to complete my request. I felt like I was treated with respect. I hate even having to point that out, but have had previous experiences where I felt like someone defaulted to talking down to me because they assumed that my gender (female) meant that I wouldn't wouldn't be able to understand things. I would definitely use their services again, if needed in the future. read more

Amazing. From the point they picked up the phone to when the locksmith arrived, they provided friendly, above-and-beyond service. Right away I knew why they have 5 star reviews and I'm so thankful I reached out to them first, as they did not disappoint. I had somehow managed to lock myself out of my office and lose the keys. Of course was super busy & on a holiday deadline which added to my stressful situation... Luckily for me, B&B literally came to the rescue. My tech, I can't remember his name, I'm so sorry! Maybe Andrew or Jonathan? Anyways, he called when he was on his way and when he arrived. He even spent a little extra time on my strike plate to get it aligned correctly. Such stand up service. Thanks for helping me out B&B! read more

I needed a lock changed on my home in SF and B&B were very responsive. After providing some info on the lock in question over the phone, they had a locksmith out to my house within a few hours and had the job completed shortly after that same day. Alex and Russell were very friendly and informative - they took time to understand my needs and answer all my questions. Would definitely do business with them again! read more

OUTSTANDING!!! Alex had our electronic gate lock system up and running in 20 min. We had been searching for someone to fix this problem for over a year and no one would even show up. Alex is intelligent, knowledgable, personable, and knows how stuff works. We will call him for all our locksmith needs in the future. HIGHLY RECOMMENDED read more

Amazing service. We needed a replacement electric key for our car. They come right to your car and make the key then and there. Alex was really kind and knowledgeable. Will be coming back read more

Just stop shopping around and go with these guys. Ask for Joe. They have the best prices, they are courteous, & professional. I lost a remote key for my vehicle that uses a start/stop button. Ordered a replacement from Amazon, but it required a professional locksmith to program it to work. I shopped around & most guys charged 275 (w/ the remote), and 175 for just the programming. But most used scare tactics to get you to buy the remote from them. These guys were not only less expensive than the others, they were super courteous, responsive, and professional! read more

Great service, fast response, reasonable rates. Although what really drives this 5 star review is the great customer service provided by Elchin. Elchin came to help us set up a custom digital lock for our sliding glass door. He was timely, courteous, and respectful. He did a wonderful job putting the lock together, installing it to our requirements and liking, cleaning up the debris from the drilling, and was so respectful of our space. Highly recommend! read more

I needed a new front door lock installed and the technician Yelchin was able to take care of the it within hours of sending in the request. He took out the old broken lock and installed the new and improved one. Very responsive and happy with the service. Only issue was that there was some difficulty in processing the Yelp discount but other than that everything went great. read more

Wow these guys are fantastic! Very quick and polite responses, and their prices beat the dealerships out of the water. While I waited for my keys, the kind folks inside stuffed me with pastries. The tech was really fast and professional, too. I was worried about not getting key duplicates from a dealership, but B&B guarantees their work for 6 months which made me feel better. Also the fact that they have 700 5-star reviews certainly helped. 100% recommend. read more

Elchin with BB did a great job today. He showed up at time, the job was done so quick. The effective communication helped me to choose the right lock for my need. His great attitude made the process enjoyable. Elchin thanks for rescuing us! read more

HIGHLYYYY RECOMMEND THIS COMPANY! Got help about two years ago and Alex was super helpful! He was quick and reliable. I got my 2000 Lexus key fixed and they're the kindest ever. I've also found they're super reasonable in their pricing. If you get locked out of your car or lose your key, I recommend reaching out to Alex! read more

quick and efficient, from programming key fob to cutting the blank took 20min@ the most!!!...saved a considerable amount compared to having this done@dealer...go here for any lock n key needs read more

Aaron and Alex repaired my lock AND made me a spare key for less than half what the dealer quoted for just the lock alone. Very careful with my car and they did their best not to damage anything during the job. Great guys and conversationalists all around. Aaron arrived a couple hours later than quoted, but both he and Alex stayed after the "end of the day" to make sure that the job was done. Because it took them a lot longer than usual to finish the job (a few hours), Alex ended up giving me a discount and thanking me for my patience because I had to wait. To me, that's accountable and professional. Thanks for fixing my car's lock (and cutting/programming my key) for a FRACTION of what the dealer wanted! Highly recommend B&B Locksmith. read more

B&B Locksmith and Security - Alex and Aaron "unlocking" the car. - Keys & Locksmiths Near Me

This business 100% deserves all of the five star ratings. I messaged them through Yelp, they were super prompt and responsive, and had the lowest quote of other companies. We set up a time - they called an hour before and showed up right on time. They got me a replacement fob quickly and it works great. I am very very happy. read more

Locked out of my car today and was greatly helped by B&B Locksmith. I had made a pit stop by a local park to let my puppy out to pee as we had gone to the vet in San Mateo (and I live in San Francisco). While I was helping my dog out I locked my keys inside my car. I was super annoyed because my car insurance AllState takes forever to get someone to help with roadside assistance so I went onto Yelp. B&B was the first one I saw on the list so I went for it. Super fast service (I think I waited less than 20 mins?) and overall excellent experience. I unfortunately didn't get the name of the team member who helped me but he was super kind and friendly. We talked about our dogs and Disney and made the experience less stressful! He handled my lockout with care and had no issues. He was very careful and unlocked my car in like a minute. Super fast right?! I save this number on my phone so next time I can use their service again in the future. I was very happy with my service today. Thank you so much!! read more

We had Alex and his team come to our old Victorian house to change out some 100+ year old locks with modern ones since they were starting to fall apart. They also widened some holes for old doors so modern hardware could be installed, as well as typical rekeying and adding additional deadbolts to doors in our home. Changing out the front door locks was quite an extensive process/ job but now our doors also open and close better than when we moved in and they look so much better. The reason why we picked them is Alex seemed hands down the most knowledgeable about old buildings and asked the most questions to give a fair quote. He also provided examples of other jobs he had done that were similar. Will be posting a recommendation to NextDoor as well. read more

Where to start with B&B! These guys are the best. My technician Aaron is the greatest, he was very knowledgeable and super helpful. Aaron arrived, cut the key, programmed the remote and left in under 30 minutes. B&B's office staff are just as good as Aaron, this goes out to you Camilla! This service was less than half of what I was quoted by the dealership and the locksmith recommended by AAA. The best value, prompt professional service and all around good experience I could have asked for. Highly recommend and I would give them 10 stars if I could. Thanks again guys! read more

It felt like a struggle to find a locksmith who worked on weekends for non-emergency services, but once I found B&B Locksmith, my problems were solved! There was great communication leading up to the appointment, and the technician who helped us, Aaron, was fantastic! Extremely professional, knowledgeable, and personable. The price was very fair for the quality and efficiency of the work, and he was able to rekey the locks right outside our house. We also have a better understanding of some quirks about our house's keys, which was very helpful. I'll definitely reach out for future rekeying needs! read more

Needed a new transponder key for my mom. Messaged B&B Locksmith on Yelp and got replies and a quote instantly. They were available same day and Joe was done in less than an hour. Everything works great. Highly recommend! read more

The ignition on my wife's motorcycle froze up yesterday. We tried graphite powder, WD-40, compressed air - we couldn't get it to turn no matter what. I got a quote from Aprilia, and it was going to cost about $325 for a set of locks and keys for the bike, including programming the new keys to match the bike's security system. And then there would be our labor of replacing them all. I pulled the ignition from the bike and emailed B&B Locksmith late last night to see if he might be able to fix it. This morning Alex stopped by our shop, spent 20 minutes or so working on it in his van, and brought it back FIXED!! Amazingly fast service - my wife is back on the road today! He has helped our customers in the past - definitely use him for your motorcycle lock repairs! read more

B&B Locksmith and Security - The frozen ignition lock. - Keys & Locksmiths Near Me

Great responses for estimates and arrived on time for repairs. Great tech guy he was really nice and generous and also thorough with explaining what he was doing read more

I lost my car keys. The locksmith was able to find the car keys in the car before making a new set. I got a new key made to have as a back-up. It took me long enough to call a locksmith that the car battery died. He jumped the car to make sure the new key worked. Very Satisfied. read more

Jeff was so professional. So knowledgeable. So easy going and reliable. They really know their stuff. Genius work because we had an extremely difficult European door that needed to be rigged. So many locksmiths failed. Jeff succeeded!!!! read more

They responded promptly to my query and made time to help open our door within hours of the enquiry. Highly recommend this business if you ever need a locksmith. read more

These guys were great. Responded to me very quickly and had someone out the same day. Elchin was professional, knowledgeable, and quick to resolve the issue with my lock (or lack there of)! Thank you for your help!! read more

Excellent service. I called about my car key being locked in my car ignition and they sent a technician over the next day at the time they had promised. The technician was friendly and explained what the problem was and fixed my ignition in no time. The price was right and I am very pleased. I highly recommend B&B locksmith. read more

Hired B&B Locksmith and Security to patch up an outdated door in order to install a smart lock system . They were responsive online, consultative, proactive with communication, gave a fair price, and flexible with scheduling. The tech that came to service, Elchin, was excellent. He was prompt, went above and beyond to ensure satisfaction, and very kind. Highly recommended. read more

B&B Locksmith was on time, very pleasant, also very accommodating & Manuel was awesome Thank so much! read more