Took the wife's car in to get new tires. They did a good job…read moregetting the tires ordered quickly. When I got them installed, they did a great job taking care of her rims. Normally I use another major tire shop, they were significantly more for the same tire. I'll be calling Discount to compare in the future

I came into the store in need of a flat repair. I knew going into it my tires were getting low but…read morebeing Dec. 5th I really didn't have the funds tell come Jan to get new tires. When the guy went to look at my tires he came back and informed me that it was just one number under where it needed to be to be repaired. This was pretty devastating as the funds just are not here right now with Xmas. The gentleman went bone and beyond and really brought back hope in local businesses and hope that people still do care about others. Not only did he go above and beyond he was more than understanding of my situation. Without his help I don't know where I would be with the tire situation. Reyes thank you for the tremendous amount of help and really understanding that life happens whether we want it to or not.

Over $3000 for brakes for a crossover with no explanation outside of the obvious. Customer service…read morewas terrible and very argumentative not helpful at all. Dishonest.

I'm a delivery driver who puts a lot of mileage on my car and they have done good work on my tires…read moreand brakes. I drive over 25,000 miles a year and I trust them to keep me safe on the road!

I went in looking for a truck, Eddie was very knowledgeable about the Tacoma I ended up buying…read more From test drive to keys in my hand it was fast a comfortable experience. Better than I was expecting.

I've worked with Hector at Archibalds a couple of times now, and every experience has been nothing…read moreshort of excellent. He's consistently professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. Whether it was my first purchase or this most recent one, Hector made the process smooth, transparent, and even enjoyable. He takes the time to understand what you're looking for, answers every question patiently, and always works hard to get you the best deal possible. If you're looking for someone at Archibalds you can truly trust and feel confident returning to, I highly recommend Hector. He's the kind of salesman who makes you want to come back again and again.

Decent work fixed my oil leak but have your car checked in a few other spots before coming here…read more They wanted to replace fans that are fine and run well. Already hard enough trusting dealers and now it's smalls shops. Also paper work stated that I need radiator replaced. But he called and said to replace fans.

The wanted to charge me $3000 to replace a bad power steering rack. I took my car to another…read moremechanic, and they found that the problem was just a leaky gasket, which only cost $300 to fix, and the power steering rack was fine.

bought f150 2019 been great. Pulled 6000# travel trailer to Yuma Az. every year and no problems…read more will look there first when l need a new one.

Family owned small business. I bought a Dodge Challenger here. Ken was helpful, no pressure,…read morerepresented the car fairly. I drove 5 hours to see the car and it was better than the advertisement! it was a fair price and Ken made the whole looking/driving/buying process smooth and enjoyable. I would drive five hours again to John's auto Mart if I ever needed another car. worth it.

I needed my CRV toad to the dealership. I've never had a better towing experience. They have great…read moreprices. They're fast and they know what they're doing. Highly recommend!

Quality service across the board. Had to come out to Ritzville at night to tow us back to the…read moreTri,Cities. Professional work, great customer service, fair pricing. I would highly recommend them for sure ​

Great service, and owner was nice. Nice to support a family run business also! They cover a large…read morearea as I was almost to Moses Lake. Would definitely use them again!

Great to have El Toro in the community. My daughter is a single mom with two girls. Her car died…read morein the middle of a busy intersection in Richland. She was understandably panicky when a driver stopped, moved her car out of the intersection to an adjacent parking lot, diagnosed that she was out of gas, and helped her with gas so she could drive to station. Their only request was a handshake and a smile. This dad ( and grandpa) is grateful for guys like that. Thank you!

Has anyone ever had this happened to black paint on their car? It wasn't there until I went through…read moreSpanky's car wash. I came back and showed it to an employee and they just said I don't know. He took some pictures. There has to be a way to get these streaks off of my car.

Always a consistent overall great experience! People that complain are the same people that don't…read moreknow it's $40 to get an actual hand wash so settle down Karen, $18 for the most expensive wash is a steal for the quality along with getting your vehicle hand dried.