was referred to Batteries Plus by my insurance company to fix the camera on my Samsung Galaxy S25…read moreUltra, and this turned into a 3-month nightmare. I first went in on January 12th and was told the repair would take about 2 hours. Not only wasn't it done on time, but the technician damaged the back of my phone. I was also told the camera had been replaced--which was not true, because the same issue came back shortly after. From there, it was constant delays and mistakes: * Wrong camera part ordered (twice) * Multiple appointments where nothing was fixed * Weeks of waiting with no resolution Now, after all of this, they're telling me my warranty expired, so I have to pay out of pocket--even though I brought the phone in back in January and they had three months to fix it. At one point they said they'd fix it as a courtesy, but when I came in on April 26th, they refused unless I paid. This wasn't my fault--I followed their process every step of the way. The lack of accountability, poor communication, and repeated errors made this one of the worst service experiences I've had. If I could give zero stars, I would.

Great price for a motorcycle battery. Bought online and was ready to pick up when I got there…read moreexcept to add the electrolyte. Maybe, check the levels a little bit closer when adding the electrolyte?

I have highest recommendations for this Pasco business. The service that I received was way beyond…read moregood. I feel like they thought I was a celebrity or a VIP! I needed to get a full charge on my corvette. It needed to stay overnight. This business went so far as to take me home that night And pick me up in the morning! I'm an old woman and they were so accommodating and so charming, they really made my day/week/month. Please look them up if you have a need for there service. Tell them the "little old lady from Pasadena sent you!

My wife took our vehicle in to have them look at the AC which wasn't blowing cold air. They said…read morethe compressor was bad and quoted $2500 to rebuild it. I got over the phone estimates for about $1500 at other places based on their diagnosis. We took it to another mechanic shop and they put freon in, it was very low before. AC has been working great for a couple weeks now. They also checked the brakes and said the front pads were at 2mm and needed replaced. We had the brakes looked at by a tire shop a short while before taking it to these guys and again after their inspection, both times the pads were measured at 4mm and still had life. How does a shop miss on 2 different inspections! Read the other reviews and decide for yourself but I will never be taking anything to these guys again. I must note I did call and talk to the manager who refused a refund unless I take it back for another inspection. Sorry, not wasting more of my time on these guys. I feel like I would need to look over their shoulder and view everything for myself at this point and I really don't have the patience.

I would highly recommend Batteries and Auto Service. I was extremely happy with the service I…read morereceived from Keith. He not only took the time to explain things to me but he went above and beyond installing a battery in my Jeep. The battery was located under the front seat and very difficult to get to and he was very knowledgeable about newer cars and all my battery needs. He didn't overcharge me like most battery stores I've been to in the past. I even appreciated that he let my elderly mother sit inside his office due to poor weather. We definitely need more honest mechanics like Keith around.

From the owner: Batteries, Auto Service, Brakesread more

The employee that helped me today had severe pain from a back injury he had sustained. He was more…read morethan pleasant during our interaction to a level that, if I may hyperbolically exclaim, is worthy of Sainthood. He had brown curly hair in a ponytail. An extraordinary individual that helped me through my nearly trivial issue with grace and good humor. Great guy, great place to shop.

Highly recommend this location of O'Reilly. All the staff are super helpful and friendly. I want to…read moreespecially shout out Alex, I think he's an assistant manager. We were having some serious car troubles and he was amazing.

She brought my iPhone back to life after a good drenching. Save me from having to get a new iPhone…read moreor go through insurance to receive a new one ! She did her work quickly and promptly. ...and she has a beautiful dog so there's a bonus. I know several other people that are very supportive of her business transactions. She's very affordable and dependable. Nicely done

I went in for a cracked screen repair, and Christy was so nice and so helpful. She started right…read moreaway, and the $300 repair only took half an hour. I got back and she had my phone charging for me and even put on a screen protector for free. Christy is very caring and gave us Washington/Oregon recommendations since we are visiting from California and even her dog Nova gave us a friendly welcome.

They take too long, too expensive and overcharge for the most random bs, wouldn't recommendread more

This feedback is purely scoring service given by the business by using eBay. The repair service was…read moregood. But unfortunately the entire result is weighed by my online interaction w/Alex the tech & then my telephone interaction w/ Julia Organista Barragan the registered owner of the business. I sent my device as instructed for repair. Two weeks went by & I was concerned. I contacted the repair shop through eBay. I heard no replies. Then a vacation message appeared. The next day I called the business, Julia told me they couldn't find my phone. She questioned me & put the blame on me. I provided the address that I was given & the address shown online. She again said they didn't have it. Tracking confirmed it was delivered. I asked several questions & she didnt have valid answers. Overly rude & unprofessional. Finally by the 3rd day she said they found it. She purposely delayed responding to messages, & mailing back my phone. A month later I received my phone. The repair was good. Everything else suxed! Julia Organista Barragan chupa una verga!

As a parts store they're adequate. As a prospective employer, sadly they are slightly bias only…read morehiring bilingual people. No African-Americans, no Asians, no english speaking whites. Applied... they were offering positions below minimum wage. Management on the corporate level is a little out of touch with labor laws. EEOC lawsuit waiting to happen. minimum wage in the State of Washington is $16.66. Applied for all 7 job posting... Crickets is all I heard. Would have been nice to receive a response of being over qualified.

Worst customer service, very very rude staff. One staff member blew up on me when I only asked if I…read morecould return something if possible.

I had such a great experience! Javier was so helpful and put my lightbulb in for my blinkers…read more Thank you all so much!

I was having car troubles with my jeep today when John and Brian went out of they way to help us…read moreout! Hands down best experience ever!