To your reply your lying that was the first time the gal had been in about her car, I know this because I took her there, your correct she had no reg. in her name,why you ask because she had just bought it and was having trouble with the smog also she was not driving the car it was parked in my driveway. She was in the middle of a move and everything she owned was in there . She had her license and tickets in her name on that car. She also told you exactly what was in the the car . She asked if she could get her paperwork out of it you said no . Finally one of your driver's went and got it right where she said it was . She asked if he could grab a pair of pants and socks you said no . She cried and pleaded with you I asked if she could at least get the dogfood out you said no. I asked you to look at her and non of you would I told you that your a bunch of heartless ass _ _ _ _ _ . Then and that was chicken _ _ _ _ . There is no law that you stated it is up to your descression , and u said no . Greed is all that was. 3 big men watched this gal cry and enjoyed it . You even filed a lien on her car that day. In the end she did walk in and get her stuff a week later after wearing the same clothes that she told that all she had what she was wearing . I went to school with Dean I knew his whole family and it was never as heartless as what I witnessed. The one guy with the pony tail tried to help, the African American laughed and the heavy set guy was just a d_ _ _ and the gal behind the desk put her head down didn't know what to do and you would think that she would have got her pads her female stuff when she t read more

Imagine a non-running 28' motorhome parked 120' from the sidewalk at the back of a driveway made for Model T's. Imagine only 5" of space (with the mirrors folded flat) on either side to navigate the RV out between a fence & a house wall & a wall of rose bushes & a 10' high wall of beautifully blooming wisteria vines. What to do? Answer: call for Gino from B&D Towing! Now imagine a high-tech-mega-tow-truck that could be right out of "Speed Racer" but that is even wider than the RV. You will get to see Gino carefully maneuver Super Truck into the street end of said driveway (backwards for winch mode) as it gently caresses said rose bushes but without so much as dropping a bud! You will get to see Gino in action at the peak of professionalism exuding friendliness, patience, perseverance & an assortment of other pleasant adjectives as he conscientiously, skillfully, safely & gently winches the RV behemoth to a part of the driveway where part 2 of Gino's masterful plan to further get it into the street could then be accomplished to hook up the RV to the concours quality tow truck. And all without blocking street traffic. What a show! Gino should be promoted to "Super-Gino" & have his own towing show on Discovery channel. Thank You Gino, Alan & Frederick read more

My truck got towed illegally by this company after my car broke down and I had to push it into a parking lot. There was no signs in the parking lot. I showed up at 11 am next day to have my truck towed home to find the store owner installing this companies tow signs in his window and my truck towed. ( less than 9 hours my vehicle was parked here) no notice or anything. The owner of the business admitted the driver of the tow company gave him signs to put up as there was none (driver said the person who they towed last week removed it when I spoke to him) so they both admitted no signage was posted. I then called the tow company and spoke to the dispatcher she said this was a matter I had to bring up with the driver. The owner of the business who originally called my truck in felt bad he had my car towed and called the tow company directly to see if they could make an exception for towing my vehicle illegally as there was no signage posted and it was only there for less than 9 hours. While asking if they could work with me I was treated with pure disrespect and ignorance and was told "sure I'll just take the $310 out of my check just for you" in a total sarcastic manner. These people are un empathetic snakes! Avoid them at all cost! read more

I went into the office in Concord to see if I could get a written statement from one of their drivers for court and the guy at the desk was very rude un professional and told me (as he was answering a phone call) he'd have to check with his manager and they were out of the office for 2 weeks. He never asked me for my phone number or any information to follow up. There were 2 other employees in the office at this time that could have taken a call or at least put them on hold. He needs a good lesson on manners and needs to have his attitude checked. I will tell everyone i know that ever needs a tow about this jerk. read more

I was too lazy to create an account, so here I am using my friends. Give it up for JAMES!! He was so patient and courteous! He has a great sense of humor too! I locked my keys in my cars, and called B &D. James arrived within 15 minutes! Even though he couldn't get my car to open(reason being my car died), he kept trying. He was so patient and persistent! Someone on his walkie talkie kept ringing for him, telling him that someone else needed him, but he ignored it and kept trying to open my car :]. I really recommend this place! THANK YOU JAMES! read more

Karen was great. Our apartment complex had gotten acquired by Sequoia Management (never rent from them). We gave the apartment our vehicle info for over 6 years. Since then we got a new car and while I was away on business they had our car towed from guest parking. Karen was the only person who would help us out and she knocked a few hundred off the top of the price due to my apartment not even telling us what had transpired. She is really great! read more

I had a very disappointing experience with this towing company. It's clear that they pick and choose who they want to help, and their behavior feels discriminatory. The driver was extremely unprofessional, showing a lack of basic customer service and respect. If this is how they operate, the owner seriously needs to step in and address these issues. I wouldn't recommend this company to anyone looking for fair and reliable service. read more

We had a Ford F350 utility truck breakdown on Hwy 24 in Lafayette in the middle of commute traffic @ 4:30 p.m. & when I called them, they asked all the right questions about the vehicle & were able to get the right tow truck out in a fast manner & they were able to get it towed to our office in Alamo in a timely manner & dropped it off around 6:30 p.m. It was very much appreciated after already having a long day. Thanks, Scott read more

Worst company ever. DRIVER UNSAFE AND UNPROFESSIONAL. Stopped by yard to informed the manager to have the police called on me. Go figure..... One would think the company would want to know if their drivers are unsafe or behaving badly.. Not BD'S.............please use another company to ensure we have safe and professional drivers on the road. read more

Last night, 10pmish, my tire blew out on the 4, near Martinez. B&D towing came SUPER FAST, after another tow truck company had me waiting for 1 hour and then cancelled. He was super fast. Loaded my truck on his flat bed and we were on our way. 5 stars for promptness 5 stars for being efficient 5 stars for professional and friendly attitude read more

when i got my car towed 06/08/2015 i received poor service from the driver , they were really rude and left me and my newborn son stranded and could'nt give us a lift a mile down the road on the way to their tow yard . richard and karen valles are con artists and not a good helpful company one bit !!!! read more

Excellent service I have been using there services for a couple years and I feel like they deserve my opinion about there professionalism from the first phone call to the end read more

I was quoted $200 for the tow and $100 for the storage. They charged me 550, and wouldn't do anything about it. Thieves, all of them.

Best rate around (called at least 10 other local places) and they arrived in less than 30 min!

These guys are quick, friendly and efficient! I highly recommend them!!!

fast service, very responsive and they keep you in the loop with an ETA

very bad customer service and a really rude boss and false information

I highly recommend this company! They were helpful and knowledgable!