Andy quickly diagnosed the issues with my walk behind lawn mower. I was not expecting a call back…read morefor a couple of weeks. So imagine my surprise when same day hours he called to say it was running, explained clearly all the thorough steps he took to diagnose and fix things to get it running better than ever! Great service, reasonable price, and tremendous attention to detail!

From the owner: I'm problem solver when it comes to small engine needs. We will work hard to make sure your lawn…read moreequipment is better then new.

Jessica in the service department was very polite & helpful. It's been a pleasure to work with…read moreJessica and the J&I team since buying my equipment from 5 years ago. Brian Olympia, WA

My family and I have always bought and had our stuff fixed here. I recently bought a blower,…read morechainsaw, and had a few things looked at and fixed by their repair shop. Back in November 2023, I took my BR600 blower in to be looked at. It was acting pukey, on off button needed fixed. I figured it needed a tune up, I purchased it at pawn shop 3 years ago for under 300 dollars, never had it serviced ran like a champ, and I'm hard on them! So I thought maybe bad gas, spark plug etc. They call and tell me a few weeks later that it needs carburetor rebuilt and valves adjusted. I asked how much, and I believe it was well over 300 dollars. I said ok let me think on it. My father had just been admitted to hospital with a brain bleed and wasn't doing well. The guy on phone said well you will need to pick it asap, like it was taking up alot of space? I was completely pissed after telling him about my situation he didn't care. So I went and picked it up, I believe I paid 50 bucks to have her looked at. I didn't have the time back then to look at it and was using my new 800 I had purchased from them. Well guess what? Last week I pulled the old girl out put new gas and new plug in her, yup she runs great! Same carburetor and no valve adjustment!!!!! Ladies beware, try and have someone who is mechanically inclined, look at your machine before going here, and get charged for repairs you don't need! Absolutely disgusted with them! I will go here for warranty stuff, but I will no longer step foot anywhere near here!

Bought my mower here awhile ago for 5gs on finance with a 5 year warranty. I paid it off in 3 years…read moreand they told me my warranty would not continue unless i continued to pay them extra for it as I paid it off. First off, how does that work? My warranty should continue regardless! Granted I'm a mechanic so I can fix it myself, but wtf?! Secondly I went to go get a fuel filter(after my warranty expired obviously, and not that I even needed it, I'm just doing good pmcs. I still have only 60hrs on the thing after 7 years. Yes this is a review long time coming), and they wanted my name, phone number and address! For a fuel filter? It wasn't even kohler brand! I told them to shove it, and went across the street to tractor supply and got a REAL kohler brand fuel filter. Screw this place! I love my mower! But except nothing from this company! If you buy something from here, buy it and get out! They have nothing worth while to offer. Unless your willing to shell out your money.

When my husband died, J&I were there for me. Not only fixed my tractor, but taught me how to use…read moreit. Over a month ago I broke my pelvis in 5 places. Without hesitation J&I sent people over to help me. They fixed my tractor and never asked me to even try to walk out the door. These are wonderful people. I thank them with all my heart

Todd took great care of my Honda lawnmower. The treatment and schedule were excellent. Scheduling…read morethe appointment was easy and very comfortable. Thanks for providing us with great attention of detail and treating us well.

I've been working with Jako Thomas in Lacy for the past couple months building a machine. It has…read morebeen logistically difficult since I live about 1500 miles away. He has been wonderful with communication and is incredibly helpful. I feel like I'm forming a friendship as much as a business relationship. As long as Jako is at Pape in Lacey, you have my business.

Getting 2 kitties and needed advice on good cat food. A nice young lady helped me. They also had 2…read moreguys helping with loading of heavy items who were very nice.

This is the best local owned feed store around! They have a fantastic selection and even have…read moreCHICKS THIS YEAR! (Chickens have been hard to find). My dog LOVES to visit and everyone loves him! They have a large selection of fantastic dog chews for great prices! My dogs personal favorite are the Whimsy dental treats and the chicken feet.