J and I used to be helpful and almost made up for how unhelpful Kubota is. Two months ago, Kubota…read moremigrated to a new online billing and it has been aweful. J and I informed me that I am SOL and they won't or can't help. Well they did give me a phone number to call but that number requires you account number to get through the computer and J and I didn't bother to tell me my account number despite my telling them I didn't know it, because the bill only has the last four of the contract/account number. Very disappointed in how awful the customer service is once you have signed.

Jessica in the service department was very polite & helpful. It's been a pleasure to work with…read moreJessica and the J&I team since buying my equipment from 5 years ago. Brian Olympia, WA

Bought my mower here awhile ago for 5gs on finance with a 5 year warranty. I paid it off in 3 years…read moreand they told me my warranty would not continue unless i continued to pay them extra for it as I paid it off. First off, how does that work? My warranty should continue regardless! Granted I'm a mechanic so I can fix it myself, but wtf?! Secondly I went to go get a fuel filter(after my warranty expired obviously, and not that I even needed it, I'm just doing good pmcs. I still have only 60hrs on the thing after 7 years. Yes this is a review long time coming), and they wanted my name, phone number and address! For a fuel filter? It wasn't even kohler brand! I told them to shove it, and went across the street to tractor supply and got a REAL kohler brand fuel filter. Screw this place! I love my mower! But except nothing from this company! If you buy something from here, buy it and get out! They have nothing worth while to offer. Unless your willing to shell out your money.

When my husband died, J&I were there for me. Not only fixed my tractor, but taught me how to use…read moreit. Over a month ago I broke my pelvis in 5 places. Without hesitation J&I sent people over to help me. They fixed my tractor and never asked me to even try to walk out the door. These are wonderful people. I thank them with all my heart

Andy quickly diagnosed the issues with my walk behind lawn mower. I was not expecting a call back…read morefor a couple of weeks. So imagine my surprise when same day hours he called to say it was running, explained clearly all the thorough steps he took to diagnose and fix things to get it running better than ever! Great service, reasonable price, and tremendous attention to detail!

Excellent service twice on my ancient Kenmore -- basically got a new vacuum for about $225. A few…read moreyears later, went back to them -- and it seems they are no longer in business. Sad.

Rare selection of extremely old vacuums.. and don't bother bringing your own vacuum in for repair…read more The worker will tell you passive aggressively that she is busy as she's the only worker there , and has had vacuums they have had waiting to be worked on for weeks ...?? But was not doing anything except standing at the register. Test your luck elsewhere. She recommended me a Fred Meyer for a carpet cleaner. A shame.

Dutch is great and reliable. Said it could take a week, delivered in two days…read more Friendly and knowledgeable.

Absolutely was impressed with the work done on my pressure washer. The efficiency was outstanding…read more Was ready to pickup days ahead of schedule. And the prices are more than reasonable. I highly recommend this business to anyone who wants good quality work done on a small engine. The integrity of this business is not often seen anymore, however I admire the integrity that was shown to me. I'll bring them all my business.

Our service repairman Vlad was knowledgeable, helpful and thorough…read more He was prompt in meeting the appointment date and time. Vlad is an asset to this company. Their invoice was incorrect in that they are charging King County rates in other counties. I have notified themof this issue. It needs to be rectfied.

we called them for a broken range and they were able to come the same day! I love fast service!…read more The repair person was quick and said we needed a new "mother" board and it was $575! We have to have a range so.. OK and he took our card to charge half up front. We discovered the price was almost the price of a new range so called to cancel but he's insisting he keeps the deposit! Taking advantage of the elderly like us and the 25 year old stove didn't seem to bother them at all! Buyer beware!

Great experience great service!! I bought in my dumper trailer for service.. they had the part and…read morea knowledge technician that fixed it on the spot!!

I can always count on them having what I need for my job. Recently had stopped at three other…read moreplaces that were closer to where I was to find a stop sign for flagging traffic needless to say none of them had anything. Drove over here and they had them! Always friendly staff.

If you have ANYTHING go wrong with your appliances give him a call. He saved me from having to buy…read morea new dryer..fixed it and then totally cleaned everything all out. He went above and beyond!

Great experience with Berry's!! I'd call him again! He was in time, helpful, and a nice person with…read morea reasonable price.