Called to get a quote, simple just car info and get an estimate. The woman on the phone wanted my…read morepersonal information or else she couldn't do the estimate. She sounded very condescending Towards me as to why I dared just ask for an estimate without given her personal information no not the vehicle, she wanted my full name. It seems that customer service is not their attribute I will be taking my over $1,500 job somewhere else.

The team is friendly and professional. They are so helpful and a real pleasure to work with…read more Fixed my transmission and now my car runs great! John really took the time to educate me about my car and did a great job evaluating it.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

I can't say enough good things about APREMIER Auto Shops in San Marcos, TX! They've become our…read morego-to for all our vehicle service needs, and every single visit has reinforced why we keep coming back. Their turnaround time is consistently fast without ever sacrificing quality - whether it was replacing our timing belt or fixing a leaking oil pan, the work was done quickly and correctly. What really sets them apart, though, is their honesty and generosity. After being loyal customers over the past year, they went above and beyond and replaced our camshaft actuator completely free of charge. That's the kind of customer care you just don't find anymore. The staff is professional, knowledgeable, and clearly takes pride in doing right by their customers rather than just running up a bill. It's rare to find an auto shop you can trust completely, but APREMIER has earned that trust from us many times over. If you're looking for a reliable, fast, and honest mechanic in San Marcos, look no further. Highly recommend!

I needed my AC repaired. They were professional and very kind. The cost was reasonable and…read moreaffordable. The job was done sooner than I expected. I was extremely satisfied and would use their services again.

Joe and his crew prepared my AC on my 2015 encore it needed the AC compressor and the AC condenser…read moreeverything went great

We have been using these guys for years. They have worked on all of our vehicles. They are honest…read moreand they are fast. I don't hesitate to take any type of maintenance or repair to them. They give me an exact breakdown of what's going on and what needs to be done and what at what cost and the option to choose. I've always felt that we've gotten good value for our money at Reliable. Highly recommend!

I highly recommend this shop. The team is very good. Also, after getting ripped off by another shop…read morewho tried to tell me I needed to replace my AC compressor for over $800 bucks, this team did free diagnostics and concluded that was not the problem. I was able to get it fixed for less than $100. Also, they got me in quickly, treated me with respect, and not like I am a moron that knows nothing about cats just because I am female. They are very professional and did a great job. I highly recommend this place, especially to women who don't want to be ripped off. I will be coming back here for all my repairs and maintenance needs.

the reason they have 3stars is insane. they will rob you of $6700 and lie…read more ask me how aamco of san marcos took my money. did not fix my car and is lying.

When your dashboard lights up like a Christmas tree, it's time to sleigh your car troubles over to…read moreReliable Automotive. No matter the season, their crew works like Santa's elves to get you back on the road fast! Highly recommen!

"Went to Reliable Auto for a simple tire install and left with a completely destroyed BMW wheel…read morelock key. The tech stripped it, chewed up the inside, and damaged the locking lug, then the shop refused to take responsibility. The key was NOT damaged before I gave it to them. I had to leave and replace the key myself. Rude staff, no accountability, and unprofessional service. Not safe for wheel or tire work. Filing a TDLR complaint."

I'm not one who writes reviews but the community needs to know about this great place. I shopped…read morearound for a few days to get quotes (from $990- $1440) on the clutch that went bad on my Toyota. Every shop told me it was a 7 hour job. I took the most affordable quote from Kyle Automotive Service Center. I was pleased when the shop called 4 hours later to tell me it was fixed. I picked up my Toyota and was surprised to find out it was cheaper than he originally quoted me because he got the job done sooner than expected. I was also excited to find out that the shop replaced the clutch, timing belt, and oil all under the original $990 quote. He commented that he knew I was leaving town for the holidays and wanted me safe on the road. I couldn't be more pleased with the service and care I received from this shop. Thanks again Kyle Automotive Service Center! You have a new loyal customer

Brian is the most honest and best auto mechanic I have ever known. He knows his stuff and is a…read moreperformance wizard! Christy is the Boss but Brian is a star!