BA House Cleaning did an excellent job on our rental unit. They cleaned top to bottom and bathroom/kitchen are spotless. Highly recommended and we will hire them again to clean our next vacant rental. read more

We hired BA House Cleaning as part of our move-out process. Our lease required professional cleaning of the entire townhouse (including carpet). BA House Cleaning sent over two cleaners for the apartment. They started with the windows and bathrooms, then moved into the kitchen. At that point, two additional carpet cleaners arrived, and they steam-cleaned / shampoo'ed the carpet. The results were astounding. The carpet looked even better than how we had received it! I will definitely use BA House Cleaning again. The price quoted was very fair, and the team was very punctual and thorough. read more

BA House cleaners were very responsive and easy to schedule. Their move out deal was well worth it! The cleaning job was very thorough and Anita even followed up with me the day after to make sure I was happy with the work they did. read more

Horrible experience. Totally unorganized, cleaning very poorly, getting bad reviews on airb&B because of them, and last time they didn't even show up on time. read more

BA House Cleaning did an amazing job!! They were efficient, punctual and detailed. They got floor boards and corners I always miss myself. I will be hiring them again! read more

The team is wonderful and tries to accomodate you as much as they can. However, turnaround of messages is a bit unusual and seems a bit slow. But once one gets the pace of it, it works out just fine. This has been my first time and so I did not know what to expect. I hope they keep it up. They seem to know what they are doing. Now if they could only automate this scheduling they get to seven stars:-) read more

Very much appreciated the professionalism of the BA House Cleaning team. Appointment was made online and confirmed via a series of emails. Cleaning services covered and price were clearly articulated. The price is a little high, but for the peace of mind, it was worth it. The crew arrived promptly and did their work thoroughly and professionally. All in all a good experience. read more

The ladies did an excellent job cleaning my place for my move-out. Fingers crossed I get my deposit back. They were extremely attentive and got everything including several stains on the floors, drawers, and oven. At the end of the service we did a walk thru and I didn't find anything wrong, however if I did, they would've fixed it. You should always do walk thrus at the end to ensure you get the service you want. The 3 ladies were very sweet and good at what they do. Have common courtesy and tip them for their hard work. read more

They have been cleaning our house now for the last 2 months and have done an excellent job. They are both friendly and professional and make an effort to stay in contact and see if there is anything they can do better. read more

We recently moved into a new home where the previous owners had years of caked up grease in the kitchen all over the built in microwave and outside cupboards, I tried to scrub it off with several cleaning products but no luck. I contacted a couple cleaning services I found on Yelp but BA was the one only who contacted me back and I couldn't be more pleased. Anita came out early with two other ladies and they cleaned my place for 3 1/2 hours doing deep cleaning and whatever I asked. They were very professional and courteous...not to mention they got all the built up grease/residue off! I highly recommend them for move in or out cleaning or a deep cleaning where you have a lil money to spend on this. =D read more

We've been using BA for 2.5 years and couldn't be happier with the service. They are easy to get in touch with, prompt and do excellent work. We've used them for regular house cleaning service and a move out service when we moved out of a rented apartment to our house. We like them so much, we signed up for regular house cleaning services. Thanks, Anita! Keep up the great work. read more

I generally never write a negative review about any service/company because sometimes it can just be a one off situation where the service turned out to be below expectations. However I had sent out an email to the customer service and didn't get any response. I also got a very curt reply from the manager who said " we will chat about this later " when I was trying to explain my concerns about not being happy with the cleaning services. I had scheduled a cleaning service for my apartment yesterday and as stated in the mail the cleaners arrived dot on time. 3 cleaners had arrived and one of them asked me to show them around. I had requested for a deep cleaning with additional requirements for which I was charged, fair enough. I was under the assumption that steam cleaning of carpets was a part of deep cleaning, which was a miscommunication from my end and I should have clarified with the CS while booking the appointment. I had called up their office to enquire about this and Jaz was really nice in explaining why they didn't offer steam cleaning. She put me across to a manger( I don't remember her name) who spoke in a very curt tone, something which put me off, she explained the same as Jaz and I told her I think it's a miscommunication from my end and I should have clarified with them before booking an appointment. However, I tried to explain to her that for whatever I was charged and paid additionally I was not happy with the cleaning service. While I was trying to tell her my concerns she simply said "we can chat about this later" which I really didn't like. If I am paying 225$ for a service I expect the work to be upto the mark, and being a manager you need to make sure that I am happy with the service provided. Admist all this, the cleaners were in a rush to leave, the whole cleaning seemed rushed up and they didn't even check with me if I wanted to review the place and if anything was left out. While I was on a call with their CS and manager they just wanted me to pay the amount so that they could leave. At this point I didn't even check the apartment to see if everything I had paid for was done. After they left, when I checked my place lot of things were not done and were not upto the mark. One end of my stovetop was not cleaned, I had paid extra for baseboards to be cleaned and sadly half of them were not cleaned, the vacuuming was not thorough they had left out some areas, some open places were not dusted, the bathroom was not cleaned well, I had paid extra for the patio to be cleaned but it wasn't cleaned properly. This is not something I expect from a company after being charged 225$, I expect the work to justify the amount being paid for. Maybe this was a one-off situation where their work wasn't upto the mark but sadly since this was the first time I tried BA I didn't have a very good experience. The only positive part about this whole experience was Jaz, the CS représentative spoke very well from the beginning and whatever little cleaning was done, it was done well but I wish they did a complete job. read more

They showed up right at 9am this morning, & the carpet at my church really looks great.

I can't even believe how unprofessional these people are. I schedule cleaning weeks in advance for an 11:15am appointment. I scheduled a move out clean as I was leaving but 2/4 roommates were still there. I still needed the move out clean per my landlords rental agreement. They don't show up till 1:00pm (the email I got told me they have 1 hour leeway time) and when I'm trying to figure out what the hell happened. Dasia tells me that my appointment was moved but couldn't tell me why. What kind of office manager can't figure out why my appointment was pushed back. She's trying to get a hold of Anita (the so called owner) who called me back 2 hours later from about 12:15. Mind you I'm moving out so obviously I have other cleaning and contract appointments to tend to while still needing to get in the road to move back to Southern California. Everything I talked to Dasia about ends up being inconsistent with what I talked to Anita about and Anita is just making excuses the whole time. "Well she told you that because she wasn't looking at the notes" "everybody else got the email that things were pushed back, guess you just didn't" "well we have a missing person and blah blah blah" (I ended up with 3 instead of the supposed 2 that were supposed to show up for whatever reason) "if there were 2 or 3 they still would have taken the same amount of time" "I didn't realize the house want empty so it's taking them longer (well since she read the damn notes so well she shouldve realized that when I put it in the damn notes weeks ago!) "well they didn't wear shoe covers on your newly cleaned carpet because they didn't know and it's an extra item they weren't aware needed to be added to the car". Somebody explain to me why it is asking too much for cleaning ladies to keep shoe covers along with all their other products in the car and put them on when they realize the carpet is still wet from being cleaned since they were so late. Best part! So I'm trying explain all this and my frustrations to Anita and had the nerve to tell me when after I told her that I need to be compensated and told her that I'm taking 50% off. And no this number didn't come out of nowhere, I come from a hotel brand who does it's best to make sure we make it right for a guest who has a bad stay. She tells me they best she can do is $30 off because they came and did the job so if you don't pay we'll just send it to collections. Like who mentions collections to a customer who is obviously disgruntled. These are terribly unprofessional people who have no idea how to handle a customer and I promise to report them to the BBB. Hope you get to see those notes Anita! Disgusting people. read more

I wanted to have my mothers house cleaned for her for a mothers day gift but I had no idea who to hire. Thank goodness I chose Anita and her team. My mother was so happy with the job they did. They were so accommodating and friendly. I would not hesitate to recommend these wonderful ladies to anyone they are a real gem. read more

I needed to have my house cleaned quickly because my wife was due home from an extended hospital stay and I wanted her to feel comfortable. I called Anita because they were local and had a solid Yelp rating. Anita set up an appointment and covered what would be done quite clearly. I received a confirmation text message the day before, and the crew was at my door right on time. I spent maybe 10 minutes showing the ladies the layout of the house and then went down to my office for the duration. When they told me they were done and asked me to inspect I was very pleasantly surprised. These woman are pros. They did their job without any fuss, took care of a lot of unspecified details, and I can honestly say the place looked fantastic. My wife, a very picky housekeeper, will be very happy. Reasonable price, great communication, and friendly, professional, and highest quality service. I recommend BA housecleaning wholeheartedly. read more

I was not happy at all with the lady's attitude on the phone. I would not use them after reading these reviews and after the rude phone conversation with Anita. Also her prices were high so I found another that is wonderful! Gabbys Cleaning Service! Very professional, nice and fair prices along with a sparkling clean house! read more

I called BA house cleaning for a move in- cleaning about two weeks ago. I found them online and I called I scheduled an appointment. The next day about 30 minutes after they were supposed to be there, when I called the woman on the phone said there was no appointment for me. Even though I had personally spoken to her yesterday she said there was no appointment. So I called another cleaning service and was on my way to having my whole house cleaned for 80 dollars. Not the 300 that BA house cleaning was gonna charge. Anyway some ladies showed up that I thought were ladies from the second service I had called after BA house cleaning. After them cleaning for an hour I found out it was BA house cleaning. The secondt team of cleaners came while BA was there and I had to pay them 80 dollars still because I am a good person and they drove a long way. Anyway now I have this nightmare of 80 dollars down the drain and still having to pay BA house cleaning 300 dollars. (scam) So i called Anita and at the bare minimum she took the 80 dollars I paid the second service off. (it should of been free you guys showed up and basically pirated my house and made it so i had to pay you). Very uncomfortable and bad situation. The worst part is my house was't even that clean after. My carpets were a mess still and my basement which had no furniture or anything to focus on accept cleaning, was also not cleaned. I said too clean to bedrooms when getting a quote on the house. One bedroom of which had boxes I wanted them to break down and take outside which never happened they are still there. That room was not touched. My room was barely touched and the basement is so dirty I have to hire another service today that I am paying 150$ for. I am not rich I made 14 dollars an hour so for me this is a big deal. I have literally lost sleep because of this experience and the money wasted. Please save yourself the time and stress and don't use this service. I paid for a basement, kitchen, two bedrooms and a living room. And I got a kitchen cleaned and part of the living room. Very embarrassing for a service like this. The ladies who came were nice and I am sure they meant well but now I am about to be 450 dollars in the drain because of this nightmare service. Anita I hope you needed that money more I did (which is doubtful). If you have any human being in you will refund all my money or at the bare minimum half. You half no idea of the stress you have caused me and the money you have cost. Save yourself a trip and hire a couple of cheap mades who appreciate good work. I never have used yelp in my life i made it just so i could write this review. So that should show you how much i wanted to to let you all know, this service is bad. At least in my situation. read more

These guys are just a headache and are all about EMAIL SPAM. Called up to get an estimate and see what availability they had, was given a whole song a dance about how much easier and quicker it would be for me if I went to their website, and how they always respond within 1 business day. So stupid me, I went to their website, slogged through a bunch of "mandatory" fields. Never received a response, not by email or phone or text. But I did start receiving a whole bunch of useless SPAM emails in my inbox. read more

My mother passed in September. We needed to get her apartment cleaned for the move out. The ladies were nice and polite, fast and efficient. They helped make this situation easier. read more

It is the first time that I scheduled for a thorough cleaning for my house. I have three dogs and one cat. Lots of dog and cat hair all around. I was so amazed when I get home that the ladies was able to do their job well and efficiently. Floors, bathroom and kitchen was so clean! Thumbs up! read more

They were there exactly on time and did a good job with the cleaning. The two person team was efficient and okay with me running around the house doing a few things while they were here. I would recommend them. read more

BA House Cleaning left my home spotless. The rate was reasonable and the young lady who came was on time. I called on Friday and they came out on Sunday. I had my apartment cleaned before I moved out. I have a 2 bedroom, 2 bath apartment and service was speedy. They were the only company I could find that operated on Sunday and I am glad I used them. I will definitely use them in the future! read more

The ladies were right on time and worked fast. They did a lot more than other services I have used, extra things like cabinet fronts and insides of windows. Scheduling and communication was easy and I thought the pricing was fair. I am looking forward to having every other week service. So far so good! read more

I was in a tight spot because I was moving out and my scheduled cleaners cancelled on me at the last minute. I called BA House Cleaning and they were able to do me a favor and send over two cleaners within 30 minutes to do my final move out clean. They did an excellent job and my old place was sparkling when they left. read more

I found BA House Cleaning via Yelp and after reading the reviews posted, I gave them a call to see what they had to offer as far as rates and description of services was. I was pretty happy because i received a call the same day and after further discussion of their services, I love that they seemed on top of it. Anita, the manager sent me email confirmations as well a reminder email. The crew, Senada and Bejza arrived minutes before the scheduled time, and they completed the detailed cleaning of my rental unit within 2 hours! Though I didn't own the place (I rented there), I have to say that they did and outstanding job! They were friendly, professional and they left my place SPOTLESS! Amazing job, they did! I would not only use their services again, but I would also recommend them as well! Thank you Anita, Senada and Bejza for a service well done! read more

These ladies did a really nice job. They asked great questions, took direction really well, and double checked that everything had been done to my satisfaction. I would definitely hire them again. read more

I had no problem getting through and getting an estimate. I received a calendar reminder 10 minutes before the appointment. The sisters showed up on time and worked for hours. We have three cats, so there was a lot of fur before, and none after. I am very happy with their work. The only downside is that I wanted to schedule bi-weekly cleanings, and one of the sisters will be gone for a month, so the service is unavailable. read more

Just used their services yesterday. They came on short notice for a moving out cleaning and it was fantastic. The place looked cleaner than when we moved it. I would definitely recommend and use their services again. read more

Anita and her crew are professional and trustworthy, and they always leave my place clean and well put together.

Update after comment of business owner: Please email for discussions like these. This is very unprofessional, especially adding personal details about us/ our apartment on the internet. Again, if you offer cleaning services, make sure your employees do what you pay them for. We do not have the time to call every time we had a cleaning appointment and complain since we are both busy professionals. Similar, we don't have time to have a crew come back. We pay you do your job and I don't want to have to check, call etc. all the time! Even one or two complaints should be enough for you to be aware that there is a problem with your personnel. There were several complaints from our side, and we gave you multiple chances. Any further detailed discussions I ask you to communicate with us personally. Stay away! After having been customer for over a year I am giving up on this company. I have been very patient, keeping up with unreliable cleaners (ie, not coming on time but anything from 30 min to hours late, or not at all sometimes), and trying multiple times to get a better service. Not only are they unreliable, late, and do not respect your schedule, but they effectively don't do what they are hired for: cleaning. We had issues multiple times with careless cleaning and lots of dirty spots in the bath, on the floor under the chairs, in the kitchen - you name it. And I have to add that I am really not anal about a clean place. But if I want somebody to clean badly, then I would do it myself. Anyway, over the months we had them come, their service deteriorated and the time spent on cleaning got less and less. Really think you can clean a 3 BR in 30 min, even if there's 3 people doing the job?! Well, apparently not. I actually don't know what I am paying for, since all they did was maybe use the vacuum on the carpet - the rest of the apartment is pretty much as dirty as before. They didn't even care to wipe down the dining table (I left something there intentionally to test them). So: if you actually want your apartment cleaned, go elsewhere. read more

My husband and I hired BA House Cleaning for a move-out cleaning job for our old place. We requested a quote via their website and they called us promptly the very next morning. The arrangements were made and I received an email confirmation. The price quoted was very reasonable. They showed up on time, were very friendly and courteous, and did a wonderful and thorough job. Would call on them again in a heartbeat. read more

After packing boxes, painting furniture, and moving out of my apartment, I knew that cleaning the place would push me over the edge. That's when BA House Cleaning stepped in and saved the day. I sent a request for a quote late one night and Anita promptly sent me a quote. Their price for a clean out service was considerably less than many of the other quotes I received. They showed up on time (on a Sunday) with all their own supplies and gave the place a thorough cleaning--not only dusting and cleaning surfaces but also wiping out drawers in the kitchen and the bathroom. And the fridge and stove looked like I had never used it! In short, they're friendly, professional, reasonably priced and get the job done. read more

They were very prompt, friendly, and professional. I was very comfortable having them in my home and they did an incredible job! I will definitely be calling them again! read more

This team is awesome! They gave me a quote the same day as I called in. They were available for the time I needed them, which was short notice. They are professional and courteous. I found them to be very thorough, and best of all they do windows! Most of the places I called either contracted the window service out or didn't do them at all. I am glad I found these ladies and will definitely use them again. read more

Hired BA HC to do an initial cleaning of my 5 bdm/4 bth house. The house is usually cleaned once per week (dusted/vacuumed), but since I had some guests coming to stay, I thought I'd let the pro's do a thorough cleaning. Overall, the two ladies spent 4 hours cleaning and did a great job, doing extra things like emptying my shredder, cleaning out a couple of trashcans and wiping down the outside of the refrigerator (which required removing/replacing about two dozen nick knacks and magnets. They also did a great job on my special request to clean out the window/slider tracks. The only reason I didn't give the full 5 stars was because I still found some lint/dust balls a couple of the bath rugs, at the foot of the stairs, and in a couple places on the hardwood floors. This was my first experience with professional house cleaning, so I don't have a point of reference, but I was satisfied overall. read more

This was the first time I ever used a cleaning service and I must say BA was so professional and there cleaning skills were amazing. They were prompt and we will definitely be using them in the future. With our busy life style it is so nice to be able to trust that when we come home you don't have to deep clean your home. We highly recommend this company and thank you for your professionalism and integrity. read more

BA House Cleaning did a fantastic job for my move-out cleaning! I found them online and emailed them a quote request one evening a month ago and they got back to me that same night! During the entire planning process they were very patient and accommodating as my move-out date changed several times. When the scheduled date came, they came onsite and did the work impeccably. I only have good things to say about them, not only for the quality job that they do, but also how pleasant it is to work with them! read more