Julie is lovely and she works amazingly fast and well. I appreciate the time she spent cleaning our bathrooms. They were all sparkling clean. Thank you so much for your hard work read more

The cleaners came on time and are good people. Very sweet. It did take awhile to get communication and confirmation on the appointment. Once we finally got something confirmed, they do use a site where you can log in and book your appointments, so you can adjust at your convenience. I've used them awhile back and overall, I'm now not sure if the value is there for what we paid for. It was about $400 for a full deep cleaning. This is without a reoccuring monthly service. I believe you pay more if your house hasn't been professionally cleaned in awhile. They give a discount if you book reoccuring cleanings. We did pay more to get the inside of our fridge cleaned. I think they did okay, but I am just now going to question if I want to try and use them again. read more

Switched to BA House Cleaning a few months ago for our Oakland condo after cycling through several other companies. The others spent a lot of effort recruiting us as a recurring client, only to do such a poor job actually cleaning. A common practice: not dusting bookcase and table surfaces not immediately visible and only vacuuming hard floors but not washing them. Nohemi of BA has been doing a thorough job for us and we highly recommend her and BA. read more

I enjoyed the housekeepers very much. Especially Becky. I'm disabled & had to cancel/reschedule some appointments. That didn't sit well with them, I gave them plenty of notice. I was a generous tipper, $30 per cleaner. I found the cleaners I tipped were not getting my tips. Please steer clear from this company. Anita Holzac Shouldn't be in business. BA Housecleaning isn't even BBB accredited. BBB gave them a grade C+. Not who you want to hire. TC read more

BA House Cleaning - Home Cleaning Near Me - Hayward, California

All the technicians are very knowledgeable and care for details. Every time they do the cleaning, my kitchen is sparkling clean! Do mind, I cook a lot from scratch so my kitchen is very heavily used every single day. My maintenance technician is Nohemi, she is amazing! read more

We love Noemy! Our house is glowing when we come home after Noemy has worked her magic. We love her attention to detail and respect she has for our home. BA is also great at getting us in the same week, should we need to reschedule. Highly recommend! read more

This has become the worst service ever. Had used them for almost 5 years now. Their scheduling service has deteriorated completely. The customer service is very rude on the phone and on text. Today the cleaner came 2 hours later than the scheduled time and spent 1 hour on a bathroom and then complained that we were rude and followed her around when no one even talked to her. Pathetic service. All the cleaner did was texting and partially cleaning the bathroom. Pictures after 1 hour cleaning and complaining are here. We had to ask the cleaner to leave for lack of honesty and being so slow. If she was doing 1 bathroom for 1 hour then she would have been here all day long. On top of this they keep calling and texting from random numbers like a scam company. Very very surprising how they can afford such rude service during these times! read more

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BA house cleaning is a fantastic provider for maintaining a clean safe home. Veronica our cleaning tech communicates any issues she finds while professionally cleaning our home from top to bottom. I highly recommend BA House Cleaning. read more

My family has been using BA House Cleaning for over a year now and it's been an awesome experience. Dayana has been amazing! Super friendly, polite, thorough and very professional. My family looks forward to her visiting and is the perfect way to start our month. read more

I've been having my house cleaned by BA Cleaning since March after having a long time housekeeping relationship end. It's nerve-wracking choosing a new business, but looking at reviews and talking to different companies, I decided to go with BA, and super glad I did. Their staff is stellar as well as being just nice people. Our cleaning technician Veronica's attention to detail is much appreciated and I just love how my home looks and feels after she's been here. The office and backend business is very responsive and proactive. I get an email the day before, reminding me of the scheduled cleaning and and a text the day of when they are due to arrive. It's all very smooth and efficient. As a thank you for being their customer this year I even got my fridge cleaned completely complimentary. Their prices are very competitive, and I feel the value is absolutely worth every penny. read more

Suzana B. did a fantastic job cleaning our house. It looks sparkling clean. BA House Cleaning has been easy to work with and very responsive. Would definitely recommend. read more

We are big fans of Dayana. She always shows up with the best energy and does an excellent job. We'd highly recommend her and the BAHC service in general. They've been our favorite bay area house cleaning service we've used by far! read more

Lina is amazing! She goes above and beyond every single time, it's an honor to have her clean my space. She takes care of the whole apartment with a lovely energy and it's well worth it! We love having her come and make everything sparkle read more

They were brought on to clean my mom's house and Julie did a FANTASTIC job. They were so great and kind to work with and left everything looking spotless. Can't say enough good things about their services! Thank you Julie! read more

Veronica did an excellent job cleaning our home today. She is always hardworking, professional and friendly. Our home is sparkling

BA house Cleaning is the 3rd cleaning service I have used. I will never choose anyone else. They are always on time or early, they care, like if it was their own house! They are trustworthy, responsive and diligent. We have one specific person who comes to our home. Each time I think to myself, wow it'll never be this way again. Then, two weeks later they are back and it's just as beautiful each time. As a business professional and customer service supervisor I know how hard it is to find the best. They are truly the best! read more

Great job! Not giving the full 5 stars only because there's always room for improvement. Bathrooms were nice, but my kitchen...OMG top notch. The young lady that took care of that was awesome!!! I'll be calling again BA House Cleaning read more

Adela has been cleaning my house bi-monthly for about the last year or so. She's such an amazing cleaner! She always does such a great job and consistently does things every visit that are unexpected, such as cleaning inside medicine cabinets or cleaning the outside window ledge after fire season. The office staff is also super responsive and love the communication that makes all the difference! Highly recommend BA House Cleaning! read more

BA House Cleaning management team runs their business better than Swiss clockwork. The onboarding process is absolute quick and painless. Their technicians are professional and great at their job, while being warm and utmost courteous in person. They arrive on time, get the job done and leave the house spit spot. I can't praise the team who cleans my place enough - my house has never looked and felt so great. I have OCD and am proud of myself being tidy and clean but BA House Cleaning exceeded my expectations. Well done, BA House Cleaning team! read more

Guadalupe has been cleaning our every two weeks for some time now. We love how she is consistently professional, thorough, and easy to work with. We recommend her BA House Cleaning without reservation! They are the best! read more

Pros: On time, good communication, the cleaning people are good people. Cons: the website seemed like a pro to begin with, but it seemed like it never helped when I needed it. You HAVE to give your credit card, even if you want to pay cash. Overall, I would say the value just wasn't there. We used them a few times and it felt like they did not clean the amount that I paid. I do all my dishes, pick up my junk, so they just do the cleaning but the cleaning seemed like such basic wipe downs that it wasn't worth the money. With other cleaners, they either helped with all the dishes and junk OR they would do deep cleans if I had the junk picked up. To still be finding crumbs, spots, grime, it felt like my kids could have done the same basic wipe down. read more

Let's just say Anita goes beyond. I have used BA cleaning twice now, both move out cleanings. The first time I was very pleased by the results- I ended up wanting to book for regular cleaning at my new house but had some issues scheduling... that was a process that could have been improved on and Anita was very interested in my concerns and proactive to fix them... I was a feisty prego lady and she handled me well. So when it came time to move out again I said you know, let's give it a shot because the quality of cleaning was EXCELLENT. they arrived on time... cleaned the entire home... I was moving and had to get on the road to Washington state so left them with a hide a way key and had asked Anita if she could send pictures. They did exactly as told and I received pictures of every room. It looked great and the landlord concurred. He is a strict landlord too. I expected him to pick it apart but he said the rental looked great. The carpet cleaner even took pictures too. I am so thankful for Anita-- she is able to communicate via text which is so helpful and reassured me throughout the whole process even when I couldn't be there. I believe anita really cares about her customers and every issue she improves on. I am thankful I found her and wish she was in the Seattle area! I will upload pics of my sparkling rental too! read more

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I've been using ba house cleaning for the last 3-4 years. My regular cleaning person right now is Adela. She's very throughout. Ba services is also reliable, flexible and good all around. Highly recommend them for Lamorinda area read more

Noemy always does a great job cleaning the house and BA cleaning is always responsive and letting you know a day ahead of time when the technician will be coming. read more

Noemy is always great and leaves our home sparkling clean! Very lucky to have found her through BA Cleaning

Alondra did an amazing job cleaning our house. Her attention to detail is impeccable. My husband and I were in awe of how clean our house is. Her amazing work made my life less stressful and happier. read more

Susanna comes every 2 weeks and always leaves the house spotless. She is always on time

I've been using BA for more than 5 years now. They are very reliable and although I am not always able to get the same cleaning tech every time, they have all been very responsive to any specific questions or concerns we have and have been conscientious about keeping the door closed to keep our cats in when they bring supplies in and out. Alyssa did our most recent cleaning and she did a great job! :) read more

We really love BA Housecleaning and have been very satisfied with the work. They do thorough quotes and are extremely professional. And punctual, and highly communicative. I love that I can just send a text and someone will return my call within minutes. Alyssa is wonderful and does an excellent job! We look forward to our bimonthly cleanings! read more

Received a quote to complete a move-in clean that would require 6-8 hrs, so I called and asked the customer service rep. if it only took 4 hours, would I still be billed for 6-8, and I couldn't get a straight answer. Lady was rude and couldn't explain their service billing... come to find out it was the owner. Don't waste your time with these folks. read more

I update this review for Anita, the owner. Although the cleaners did not do a good job cleaning my house, Anita made every to correct it, unfortunately my schedule was too tight to have time for the cleaners to return but she tried. And I appreciate her efforts to try to make things right. read more

I booked them for a move in cleaning. I expressed on the line that the house was recently renovated and needed a deep clean. They said they provided the service but they only do a very shallow surface cleaning. After making my reservation I read the yelp reviews. I could tell this was going to be a bad project from the reviews, so I tried to cancel. I called 2 days before my appointment to cancel and they told me they could not cancel right now and would call me back. I got called back the next day and when I asked to cancel they told me it would be $360 to cancel because it was less than 2 days from the appointment (I wonder whose fault that is?). Essentially, they forced their business on me. I thought we live in a society where no means no, but I guess that doesn't apply to all domains. It certainly doesn't apply to cleaners forcing themselves on you. After the project, I am regretting not paying them the $360 cancellation fee and going with a better service. They left trash all over the place, did very poor dusting work, and left me a pube in the toilet (seasons greetings). If I had known things would be this bad, I would have paid the $360 cancellation. In fact I'd happily pay them $360 to promise never to clean my house again. By the way, you can read Anita's response below but it's full of lies. They never offered to come back and correct the things I mentioned, and I never refused. If you're reading this, do yourself and scrutinize the immaturity if Anita's tone and response. That should be sufficient to deter you from making the same mistake I did. read more

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We've used BA House Cleaning for the last five years because they do great work. They've even kept up the same quality work after the shelter in place. They have new procedures in place like wearing masks and keeping their distance. Noemi S. does a great job cleaning and we try to get her when we can.  Highly recommended! read more

My house is very neat and clean, but it's nice to know that now it sparkles! They met my expectations and I will continue with my monthly cleaning. 2 women were able to get my house cleaned just under 2 hours. I would highly recommend. read more

We really like having Guadalupe help keep our place nice and clean! She even cleans areas I didn't think she would. Thank you, Guadalupe!

This company has met my expectations despite my initial concerns. BA House Cleaning is better than the average cleaning lady you'll find on Craigslist. Prices are a little higher but I rather hire a company that has good reputation. That being said, I was a little disappointed with the requests to write a five star review on Yelp. Just so that you understand me Anita: I liked your company and the cleaning lady you sent out, but I did not feel like writing a review. Since you pushed it really hard then I'll get you the review you long wanted. But your persuasion became annoying as hell, so three stars and nothing but three miserable stars.. Thanks and see you next week. Take care Cococho read more

Alyssa was friendly, fast, and detailed. She came on time and did a wonderful job with the house. Thank you!

BA House Cleaning were amazing. We did not realize the difficulty of our clean was, but they came in and did an amazing job!! I cannot express our gratitude to the team for helping us. read more

Noemy and Melisa were great. And the house looks great too. I can't even remember the last time it's been this clean. Thanks for cleaning my disgusting house! :) read more

We got lucky and contacted BA House Cleaning and couldn't have been more happy with the results. After three years of accumulated grime, it was time for a deep cleaning. Anita confirmed our appointment and her cleaners actually arrived an hour early and were ready to get started. They wasted no time in attacking the dirt, grime, and dust and gave the home just what it needed. The cleaners did a fantastic job. All of the windows, mirrors, counters, bath/showers, floors, and stovetop, were spotless. I couldn't believe my eyes! They even agreed to sweep and clean the garage floors where were quite a mess. Needless to say, they did a fantastic job and delivered on their promise to leave you satisfied with the results. I would highly recommend these cleaners if you are moving or if your place needs a good spring cleaning. They are prompt, hard working, and detail oriented. read more