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    Babash Rug Services

    4.8 (116 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Rugs gone wrong

    I reached out to Babash Rug Services to see if they would be able to connect two runners together to create a custom size. They asked to see the rugs (I sent a link), and came back with a "Yes, of course!" I asked if I could send them directly from the manufacturer, and they also said yes to that - no problem. A few weeks passed after the rugs were delivered from the manufacturer. I finally reached out, and they said the rug was ready for pick up. I scheduled the appointment and went in. The final product was completely unacceptable. The two rugs that were connected had two different piles - obviously a manufacturing issue - but it looked like two different shades of the rug had been sewn together. I asked why they didn't call me to tell me there was an issue. "We thought you knew about it." How was I supposed to know about it when it came from the manufacturer? Also - why didn't they call to just confirm? These particular runners - a Persian style - had a border on each end of the rug. Instead of connecting the rug so the border didn't show in the middle of the rug, they left the border. I asked why. "Well, you wanted it to be XX length, and so we had to." Why didn't you call to confirm? I would have told you to ditch the extra five inches so we could have continuity? The runner looks terrible. This could all have been avoided with a simple phone call or text (their preferred way of communication) with some photos. I would have returned one of the rugs, spoken with the manufacturer, and made sure that the two rugs to be joined had the same pile and color. I would have asked that they shorten the rug slightly so there isn't a random border four feet into a 17 foot runner. When I wrote back to them and asked for a refund for the shoddy job, they offered $150 of the $400 charge. Insane, considering their lack of communication set me back a couple of grand on the rugs alone. This could have all been avoided if they'd just called me to ask these questions, instead of just assuming a customer was totally okay with a product that looks like trash. The color difference in the photos don't do it justice. As a response to the below: No, the differing colors aren't your fault. Your lack of communication on both the color and inclusion of the border is your fault.

    Beautiful repair

    I had someone clean my vintage Turkish rug and he destroyed the fringed ends. I didn't think it could be repaired and I was heartbroken. I took it to Babash and what I got back was a miracle. It is beautiful absolute perfection. He matched and rewove the edges, repaired and replaced the damaged fringe by hand, then gave it a trim. When I picked it up from Babash I cried in the car. I can't express how grateful I am to them for the repair and their kindness.

    Sasha S.

    What a horrible experience! Took my rug in because my dog had an accident on it, to remove the stain! That was the only reason! The rug was dirty but the stain was my concern. The onwer and his wife were present when I took the rug in. The owner (Reza) clearly explained how he is going to wash the rug and remove the stain by "painting" it. I was concerned if the new paint color and the old color would match and the wife (who seems to be very sweet) assured me that this is his husband's job for the past 30 + years and he knows what he is doing. I even mentioned this is a sentimental piece from my grandma to me and it's very important for me to fix it and they said don't worry we will fix it. They said two weeks! More than three weeks gone by and no sign of them, meanwhile my mom was visiting and no rug in my home!!! I finally called after three weeks and he said "oh the rug has been ready for a while, come get it." The next day comes a text from them (after I called anyways) that the rug is ready for pickup. I went there, so excited to see my clean rug! I go and he showed me a before and after picture! The stain is still there!!! I said wait, the stain even got bigger and is still there! He said well, if you want to fix the stain, it's an extra $400! I already paid $245 (for a 30 year old rug) and he is asking for another $400! I started arguing with him and he kept raising his voice, his son came out of the management room whom wasn't present at the time of deal and clueless! Started mumbling some thing, I tried to ignore him but he kept jumping in and I could smell a strong odor from his mouth which suggested to me was alcohol, it was 11:30AM! They both kept getting in my face, at this point I was in fear of my life! I said fine I'll take the rug, no need to argue with people who seems to be not in the right state of mind. I paid cash in full, I still needed some change back from them but I jumped in my car and left without getting my change back. It was horrible!!! Please note that I'm not a mean person or vindictive, I actually am a teacher and I am very fair. They seems very normal when I first met them. I saw what I saw, I heard what I heard and I smelled what I smelled. Never going back there again! Please be extremely careful.

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    2 days ago

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    10 days ago

    Easy to schedule appointments. The team was very responsive. They did very nice work!

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    4 months ago

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    5 months ago

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    Reza H.

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    6 months ago

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    6 months ago

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    6 months ago

    They did a great job cleaning my rug! Very professional and nice and price was very reasonable.

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    4 months ago

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    5 months ago

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    5 months ago

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    6 months ago

    Babash cleaned my Oriental rugs. They picked up the rugs from my condo, cleaned them and returned them. Excellent result and service.

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    Reza H.

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    3 months ago

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    1 year ago

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    3 months ago

    never had a rug cleaned before: they were reliable and the pick up and delivery was smooth. expensive, but they all are!

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    Reza and the whole Babash crew are very professional and provide exceptional service!

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    Reza H.

    We sincerely appreciate your business and kind words, Akshay.

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    10 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Great service from family owned business! My huge white wool rug came back squeaky clean

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    Reza H.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Page 1 of 3

    Ask the Community - Babash Rug Services

    Review Highlights - Babash Rug Services

    Reza has cleaned and repaired 5 rugs now (including one that belongs to my Mom, which I brought out from Arizona).

    Mentioned in 18 reviews

    Read more highlights

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    I move around a lot. Almost every year I pack my belongings, put them in a truck and go looking…read morefor adventures to new locations and find a new place to live. With every move comes a need to buy new things and this store used to be my to-go -to place for rugs, for one big reason. Prices. I usually need something that will last a year or so in a new apartment, look nice but nothing fancy that will lay around and gather dust for years to come. Angel's rugs was perfect for that. This shop sells very similar inventory that other places around downtown and the fashion district area do but I always loved the fact that I could come in, do some bargaining and leave this place with a couple of excellent rugs for very good prices. Easy. Since the store changed location it is no longer the case unfortunately. They now have very similar prices to local HomeGoods, World Market and now there's absolutely no reason for me to drive to that $#!& hole DTLA, where my wife was literally afraid to step out of the car. It's obvious that these guys are trying hard to grow their business further from that small room at the previous location. Staying in downtown and moving to even a worst neighborhood was an idea that's far from the best, in my opinion though. I stopped by this year, tried buying a few rugs but after the owners refused to lower the price from 3-$400+ dollars, I had no choice but to go to, what used to be their old location and buy two rugs from their neighbours at Trims and rugs. Sorry guys. I know that in business it's very difficult to recover from a lower price tier once everyone knows you as a bargain place to purchase things. I truly desire you to achieve the level of success that your whole family is aiming for but raising prices and staying in the same neighborhood where people go for one and the only reason, to look for bargains is going to be difficult, to say the least. Good luck. I plan to keep stopping by once in awhile to see how the store is growing and maybe, hopefully score a deal sometime.

    Great selection and service plus reasonable prices. Store is not in congested carpet district. Less…read moretraffic and always find parking. Highly recommend!

    Rugpublic - Joanna Gaines Magnolia Home Collection Now Available

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    I was looking for a rug for months and came here knowing nothing about the shop. First, they have…read morea large selection with all styles and prices of rugs you can imagine. Plus the pricing is great! I bought a hand loomed rug that would have been 3 times as much anywhere else. On top of all that, the customer service is as good as anywhere I've ever been and I'm not exaggerating. They brought the rugs I was interested in to my home first so I felt comfortable making and purchasing my selection. They were patient and helpful throughout the process!!! This is a wonderful store.

    I moved into a new apartment and I've been looking for a rug to tie the space together for months…read more With Covid it's been tricky finding a place to physically look at the rugs and to see it in my space with the option of returning it if it doesn't work out. Needless to say it's been challenging finding the perfect rug. I stumbled upon this store and am SOO grateful I did! The owner, Beris, is above & beyond. He helped me look through literally EVERY rug that had the dimensions I wanted. He even put each one side by side, and by the window, to see how they look with different lighting. Not only that, he packaged the 3 I couldn't decide from and let me take them home, try them all out, and bring back the two I decided to not go with. In the store I showed him pictures of my apartment and furniture and he gave me recommendations based on that. All in all, I'd recommend him & his store 12 times over. I love supporting local businesses but this one absolutely has my vote! I have no doubt you'd be beyond satisfied if you choose them to find your rug!

    Joybird Downtown Los Angeles

    Joybird Downtown Los Angeles

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    Downtown

    Free 2 hr parking in the ROW DTLA lot!…read more I am currently in the market for a couch and had come across Joybird ads online, so I was excited to see a showroom in LA. The store is quite expansive with many different models on display. I shared my preferences with one of the associates, Kayla, (sizing/firmness/seat depth) and she was very kind to show me models that fit the criteria. At the end of my visit, Kayla provided some fabric swatches and emailed links to the couches I had expressed interest in. Overall, I enjoyed my experience here and would recommend checking out Joybird if your budget allows!

    My partner and i headed to joybird because we were in search of a quality, oversized swivel chair…read more We are so happy we decided to go check out the showroom because we were able to see their furniture and color/material selection in person!! We also were helped by Kayla, who made the whole selection and delivery process so easy!! She answered any questions we had and was our main point of contact from the moment we left the store. Initially, we decided we were going to sit and think about purchasing the Amelia Swivel Chair, so we didn't buy that same day we visited. However, throughout our search we kept coming back to this chair. With Kayla's help we were alerted when their Labor Day sale was happening, so we were able to purchase on a discount. We waited about 2 months after ordering to get our chair since they are made to order, but the wait was worth it!! We LOVE our chair, the swivel feature is so nice, and guests immediately gravitate towards it whenever we have company over. It's perfectly oversized without taking up too much room. We have cats and the material we chose holds up pretty well from all their scratching/muffin making. Overall would recommend. Our chair is now 3 months old and we want to keep it forever!

    Dahdoul Textiles - Great purchase!!! High savings!!!

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    Interesting find at amazing prices. First time visiting (Thursday) and the owner explained how his…read moresales work. Merchandise on the left and right side of the warehouse on racks are all priced as marked & are regular merchandise. Still super cheap prices. The wooden bins in the center of the warehouse have different pricing depending on what day of the week you visit. The day's special prices are marked on the white dry erase board that is visible upon entry. The pricing structure is as follow: Friday = a warehouse full of new inventory released to the public. Highest price with most selection. Ex. $12 pants. Saturday = whatever that is left is now marked down by a %, say 50%. Ex. $6 Sunday = whatever that remains is now marked down again, say now $5 Monday = whatever that remains is marked down once more to say $4 Tuesday = whatever that remains is now marked down to $3 Wednesday = whatever that remains now is $2 Thursday = whatever that remains is now $1. On this day, something that costs you $12 if you bought it last Friday will now only cost you $1 to buy the same item ---IF it remains available for purchase. Clothes on this day often becomes "fill a whole bag for $20". Seriously a steal, if you find anything good to steal. So by Thursday, most of the stuff is sold out, only a few bins to browse through, while 3/4th of the warehouse is yellow-taped out for no-entry or no-browsing and will be made available the next day. But you seriously get the best pricing on Thursdays. I got a stack of quality 100% Egyptian cotton hand towels for $0.50 each. Even Regular priced items (on racks) were priced really good too. $6.99 Star Wars beach towels or $9.99 oversized beach towels, and $14.99 6 pc bamboo linen set just blew my mind. Definitely would return. Tips: There is an addition transaction fee charged for credit cards. No additional fees for cash/debit card. Plastic bag optional ($0.50). Fairly large parking lot in the back of the building. Shopping cart provided. Friendly owner. Merchandise sells out fast, new stuff all the time.

    $6 for some quality finds like a thermo beverage drinking mug, bed sheets for kids by the set,…read moretowels and other interesting finds. Lots of open box items, labels can indicate what the item is. Found a veggie chopper to make my days easier. Come rummage with me and see what you find! Parking is tight, use the street to access. Ramp is available for your haul and shopping carts too.

    Babash Rug Services - carpet_cleaning - Updated June 2026

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