Came in on a Monday evening around 4:30pm. I was the only customer with three salespeople working,…read morebut they couldn't be bothered to greet or ask if I needed help. Along with poor/zero service, the selection was really small and limited. Will not be shopping here again.

Nice lil cop, nice lil ppl, ordered online, sweet and easy adventure from across town. Very on brandread more

Really great customer service today from both associates. There was a staff with glasses and short…read morehair wearing a Do Good sweater. They helped me find a an ear band for cycling and walked me through various bags options. I returned with my bike and a tall staff person was navigating a virtual work meeting, helping me with a non functioning pos, and working the floor alone. The multitasking from both staff was stellar and I've never had a bad experience at this location. I randomly walked in when a manager was training staff a while back. I think he was going over split payment and retrieving a payment without a receipt. The level of depth in the training was outstanding. I love the quality, the value and the durability of these goods. They are well made and I choose them over NorthFace and Patagonia for this reason. Leaving 5 stars. Pleas e elevate this review to corporate. Thanks! Bo

Received incredible customer service from Luke at the University Village Cotopaxi. I had to return…read morean online purchase of a jacket that was worn once, months ago. It was too large. Luke was able to reverse charges on my cc, help me find the correct size, and extended the discount I had used when I first purchased this in April. I went in with little hope and left one happy Cotopaxi customer.

The team is legit so sweet here! I'm def getting a board here. They have a pretty decent amount of…read morestuff for it being a smaller location. The team members are very hands on and sociable w shoppers. Feels like u have a friend who knows basically everything about what you need and want in a board. They have snowboards and skateboards plus some small gear things tbh I'm new so don't ask for details as to what. Anyways if ur new or experienced I think this is a great place to go! Rn they have a 30% off on snowboarding stuff so def take advantage (without stealing stuff in my size ofc) def an average cost on new gear and good prices on used. Only 50$ for my 1 day rental on board, binding, boots and personalized for my ride style (80$ at Steven's and soooo uncozy ) Okay that's all I have to say enjoyyy

They're the best board shop ever than I went, and also they let me bought some wheels that they…read moretold me that are very slighty and very easy to slide

Great place for tennis equipment. Glad we stopped in! Restrung racket, bought a pair of shoes and…read morenew tennis balls

The employee working was extremely knowledgable and it was evident that he loves Tennis. I came in…read morefor shoes and was shown many good options.

I've been skiing for 50 years and Proski is absolutely the best place to be fitted for boots and to…read morebuy skis. The staff is super experienced and knowledgeable. You will need an appointment for boot fitting.

I've been coming here for years after disappointing experiences at other big box and local ski…read moreshops in Seattle and Bellevue. Michael, Corey, and the rest of the staff are incredibly knowledgeable about all things skiing related including backcountry. These are not seasonal workers suggesting random boots or skis, but experienced skiers that take the time to understand how and what you ski before making recommendations. They've nicely corrected my misunderstandings compared to other ski shops that shrug or make up a bad answer. I've gotten multiple tune ups and skis mounted here with great results. If they don't have desired skis or bindings in stock, they can often check with the factory directly and order on your behalf if you chat with them. My wife bought boots here and they were meticulous in the initial boot fitting and follow up checks, and recommended a much more appropriate ski than other local shops because they took the time to understand her skiing. Likewise I've gotten my kids' seasonal rentals here every year. They refresh their rental fleet often and have carbon poles which is a refreshing surprise compared to the typical older and beat up gear found elsewhere. I've been coming here for my family's various skiing needs and couldn't be happier, and would highly recommend them.

Jim is not only an expert in the gear he sells and the area- he is also a sweetheart. He made sure…read moreI got the sleeping bag I wanted after I bought one that was too big for me and communicated well throughout the process. He made sure we knew what he was sharing was just his opinion and didn't try and convince us into purchases. If you're looking for hand picked top line climbing gear and expert knowledge, this is the place!

Super solid shop that has a great range of companies represented. People complaining about…read morecustomer service crack me up; get over yourselves! I'm here for the gear, not for making friends with the owner. *eye-roll* For the record, I've always had good interactions with the owner and appreciate his knowledge. He carries Mont-bell, which is the main reason I shop there. He's always bringing in the newest UL stuff, too. Prices are right for the quality of gear. I will be back!

Customer service here rocks!!! I emailed Scott the day…read morebefore I decided to come in and he told me I'd be taken care of. Shout out to Brando for building be a sick downhill complete that feels like it has an engine in it! I'll be back here for all my future purchases Also, consider copping some of their socks, they are the best I've ever had as far as sweat is concerned.

I bought long board parts online and emailed Scott with an inquiry about getting my trucks swapped…read moreand he sent them out to me even though my order had already shipped, with the trust I'd send the first pair back. That is an incredible display of customer service from a skate shop and big plus on being right in SoCal! Highly encourage interested skaters to check out longboard parts at Muir Skate's website, which has the Forest Green wheels other shops didn't have. Digging the friendly vibes and impressive stock,

I came in for free pants hemming but needed them done before a trip in two weeks. (Estimated turn…read morearound for hemming is currently 2-3 weeks.) Lisa saw that we actually had regular length pants when there were short styles available. She exchanged my pants on the spot since they were available in-store, and did an exchange for my husband and ordered the shorter version for home delivery so that we could get them both shortened in less than half the time it would have taken to get them hemmed. Lisa is obviously very knowledgeable and experienced, and calmly found a solution to meet our needs. Thank you Lisa! I can see why Lululemon has such a large following not just for products but also service

Another good trip to lululemon…read more I wondered why their phone message mailbox was full. I found out when I saw a line at register and about 15 people looking around. They're busy! I asked for help with shoes. People were busy so the Manager helped me- she knew about their products, could tell me how I might like one or another. She was right. She helped me look at pants- I need some badly but not the colors they have- I'll try back later. The 3 pairs pants I got 8 or more years ago still hold up well but I need forest pine green ones now. I bought a pair to try walking around at home. One more store in the ever- never ending it seems shoe hunt! Is this the last one? We will see.