Reliable and professional service. Have worked with the team…read morefor many years. I highly recommend them to others.

I flew in from Chicago on Thursday and when I turned on my lap top later in the day I had a blue…read morescreen. Took here the next day and they had it working and back to me the same day. I couldn't have been happier. I highly recommend.

My son's MacBook Pro suddenly wouldn't power on, so he stopped by our local Apple Store. He was…read moretold he would need to make an appointment, leave the computer for diagnosis, and that the repair would cost approximately $1,800 and take about 10 business days. We decided to get a second opinion, and thankfully we found Deviceland in Torrance, an Apple Authorized Service Provider. We couldn't be happier with the experience. Sohail thoroughly evaluated the computer and recommended replacing the logic board. In addition, they replaced the battery, display, lid angle sensor, and Touch ID board--all for half of what Apple quoted. Even more impressive, we had the MacBook Pro back in just two business days. The computer is like new and works perfectly. It's rare to find a business that combines technical expertise with such exceptional customer service. No long lines, no runaround--just straightforward, reliable help from people who genuinely care about their customers. We were incredibly relieved to find Deviceland, and they've earned our trust. They'll be our first stop for any future Apple device service or repair needs. Highly recommended!

Had a very poor experience with them. Not sure how they are an official Apple service vendor. I…read moreasked them to replace my iPhone 14 Pro battery and they said they would not be able to without damaging and ultimately replacing the screen as well. I did not go with them and then it turns out they damaged the wireless charging as it would no longer charge wirelessly. So I'm not sure what is worse- their lack of technical ability to work on iPhone 14s or hiding that they damaged my phone.

Worst customer service ever. No one really wants to assist overall. All staff seems annoyed at…read moretheir job and always displays attitude when answering a question. Geek squad is a scam too. Tried to get a replacement for a screen protector. We were given a cheaper kind since the one we got with lifetime coverage was discontinued. When asked whats the difference, we were told its the same even though ours had bluelight protection and the one being given to us is cheaper and no blue light. Not until i showed and read the receipt the staff then acknowledged it and gave us the difference in store credit. Make sure you all pay attention! So disappointing. They should just close this since staff dont event want to be there!

Joel, Alice, Luis all did a fantastic job, assisting my Grand Daughter and I setting up her new Mac…read moreBook for School. I'm always impressed how kind, considerate and professional all Best Buy and Geek Squad Associates are, high five to Management. The Team we worked with today!

This place may not look as clean as the Mac Mall or Apple Store but they sure are trying hard at…read morethe new location. It was slow when I went in on a weekday afternoon but it certainly looked like the service dept had their hands full of repairs. Customer service was excellent and knowledgable. I like the accessories they carry vs. the competition. They have a lot of quality keyboard covers, MacBook cases, iPad or iPod accessories, external HDs, and cables. Someone with good taste and knowledge of features selected them. They even have the older full size keyboards! In addition, they sell used Macs at decent prices. Granted you may find something cheaper on Craigslist, but like a used car it's best to buy from the dealer. I'll be going here for my next Apple purchases for sure, but I may stick with the Mac Mall for repairs. The only reason they didn't get 5 stars from me is because I needed at least a star more for the overall experience, look and feel of the place. It was dark inside of there, but I suppose that would be comforting for the coder nerd who rarely sees sunlight in all of us.

Always excellent service from the moment I enter the Manhattan Beach store. The staff have the…read moresystem perfected: line up to speak to the store rep. asking what service you need. A staff member is immediately assigned to help. I try to visit on days when it isn't crazy busy, like the weekends, so my experiences are perhaps happier than others. Have had many successful transactions at this store!

I've been to this Apple Store many times, often accompanying my mom to make her Apple product…read morepurchases (3x) and occasionally to get support. They have always been extremely helpful. Last year she bought an iPhone 16 and they were very helpful answering her questions. Last week it was an iPad with the A16 chip. She thought she was only going to check out the new models, but realized that they have the color she wanted and it would be relatively easy to operate. Generally we're able to get help very quickly. Sometimes there are long lines during the holidays with sales. One time, I ordered an iPhone in advance and picked it up here. I didn't even have to set an appointment to pick it up. I just went once I received the notice saying it had arrived. Yes, I had to wait a few minutes because there were lots of people picking things up. But once I got my phone, they were very helpful answering questions while I got acquainted with my new device. They've always been very helpful with their support, being able to gear it to my mom, who is, admittedly, not very technologically savvy. Every person has been very patient with her and we always leave satisfied. It's a bonus that Manhattan Village is a relatively nice mall. The other stores here are decent and there are some nice restaurants. There's even a little artificial grass park with a fountain where you'll see lots of families letting their kids play.

Needed to make a special order of a Denon mini-system. Chuck Rader (sp?) handled it for me. Unit…read morearrived DOA and had to return. Chuck felt bad, got the Denon rep involved and kept me informed thru the whole procedure. Love the system. Chuck and Misty are not "salespeople". They are knowledgeable people that are concerned about learning your AV needs and try to assist you in reaching your goals. Such nice and engaging people and not only will return but did and will recommend my hi-fi/stereo friends to their shop. Blessings and blooms from Cerritos.

Horrible, pathetic company…read more I purchased a brand-new $4,000 television from this seller, and it arrived defective. Due to installation timing, I was unable to mount and test the TV until after the standard 30-day return window had closed. I reasonably assumed a brand-new, premium television would work out of the box. Instead of standing behind a high-ticket item, their customer service refused to offer any help, exchange, or support, hiding behind Amazon's minimum 30-day policy. It is unacceptable for a company to offer zero support on a defective $4,000 electronics purchase. Do not risk your money with this horrible seller.

9/13/2020 Contacted David with Bipro Computers on a Monday…read moremorning, frustrated beyond belief at how slow my computer was running. He set a same day appointment. With COVID-19, David with Bipro was able to remote in to my Computer and reversolved all the issues! David was very friendly and knowledgeable. David spoke in plain English, instead of geek which made it much easier for me to understand what was going on. COVID-19 safe, extremely courteous and very nice to talk to! I would use him again in a heartbeat, and recommend him to other's who are facing annoying technical computer issues. I will leave his name and number in case you need his service. Who you work with matters!! David "Bipro Computers" (310) 640-0000 Thank you, Kim and Harold Hanmer (562) 261-3371

I had the occasion to visit Bipro computers twice during my "residency" in El Segundo. For my…read morefirst visit, I went to have a "gaming computer" assembled using the high end parts I had purchased online. I have decent hardware skills when it comes to assembling computers, but I usually have my father in law on site, as he is a I.T. specialist and can talk me through it. However, I was all alone in California as a fresh transplant and needed professional help. El Segundo is a small town, and it didn't take long until I saw Bipro computers on Main Street. I brought my boxes of parts to Bipro and spoke with the owner (I think his name was Dave). He was a very polite guy, quoted me a fair price and told me my rig would be ready in a day or so. I got a call the next evening and was told my rig was ready to pick up. After paying for services rendered, I went straight home, plugged in my machine, did a few updates and voila; I was gaming. Fast forward approximately six months and I had just acquired a new motherboard CPU and memory. I did the install myself and the darned computer would not start. Ugh! I brought the computer back to Bipro and explained the problem to Dave. It was just 10 minutes before closing time and his technician had already gone for the day. Two days later, I received a phone call from the Bipro technician and was told my rig was ready. When I arrived, I was quoted a fair price and I asked what the issue was. He told me I had forgotten to install the insulating washers that fit between the motherboard and the case. When I advised him that my motherboard did not come with the washers, he became slightly confrontational and explained to me that he had never heard of a motherboard not coming with the washers. Getting slightly perturbed with his "tone" at this point, I told him that there's a first time for everything. Perhaps I was in a bad mood that day and read too much into it. However, the customer is always right and there was no real reason for him to get snippy. But the bottom line is that Bipro does good work, the owner is cool, and the place is locally owned and operated. If I still lived in El Segundo, they would still be my computer repair business of choice.

Excellent service! I completely recommend! Great prices, awesome customer service and friendly…read morestaff!

Fantastic business. I would have never, ever gone to this place since I live in Orange County and…read morecome up to the area once every few months for work. But today was that day. I broke my work laptop charging cable, and my old laptop doesn't hold a charge without being plugged in. I NEED a laptop for work. After panicking, I called a couple places which didn't have what I needed. I called C&A and immediately the own was like "yeah I have it, come by and bring the laptop." I drove over, showed them the problem, and was out the door in 5 minutes since I needed to get back to work. They took care of my huge problem in the span of 20 minutes. I really appreciate the help, the speed of service, and the low cost of the item!