It was a good bagel and after reading the reviews surprised that it didn't take very long either. Personally I am an emotional person but I have never cried while waiting for my food because I've never had such a bad experience while ordering. If I wasn't with my mom I would have left mid order. Thankfully the rest of the employees we interacted with were nice but I will not be returning due to the employee taking our order snapping at us and making us feel bad for being unfamiliar with the menu. It only takes one person to ruin an experience. As someone who has worked in the service industry myself I would have handled it very differently if I was her even if I was under a lot of stress which she probably was. I understand we don't know what is going on personally with others but neither do they. So I'll take my severe anxiety somewhere else read more

PLEASE someone open another bagel place in Bozeman. It's a 20min minimum wait every time for a bagel even when you place a order in advance over the phone. Ridiculous!!! HUGE opportunity for some competition! read more

I don't know how many times I've been burned by this place...yet I still keep coming back. I've had items forgotten, mixed up and more than twice overpaid and got less of what I ordered because they messed up. The bagels aren't bad at all. They're actually tasty, but the service, or lack of, just makes this place avoidable. read more

The staff does not prepare the orders in the order received. It took almost 30 minutes to prepare 2 bagels with egg and cheese. They don't move the tickets down the rail. They simply put new orders in an empty spot. If one of their "friends" comes in, that ticket gets placed immediately up front. If someone complains about the wait, an employee finds the ticket and moves it to the front. My order was cold when I got home to eat it and I only live 5 minutes away. Complete train wreck. read more

A Bozeman staple, been coming here since i was a little kid. Has always been the best bagels in the world!! Locals know what's up :) They get crazyyyy busy and it always seems like they're short-staffed so call in ur bagel and don't go if you're in a big rush! I came in when they had a power outage and they were so helpful and still let me buy food- photos are from power outage. Favorite restaurant in bozeman :) read more

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Me and my wife both ordered bagels and it was quite crowded. We waited for 55 minutes for our order and finally had to tell the people we will come back for it as we have an appointment and to please keep it in a bag for when we return. After our appointment we came back to pick up our order, my wife's was correct mine was completely wrong. And my bagel was about 2-1/2"inches in diameter and my wife's was 5 inches in diameter. Wasn't a very good experience. Also super overpriced . $27.00 for two bagels read more

Great bagels and amazing Bacon egg and cheese. Great deal on the day old bagels for $2. The cheap bagels sell out quick so come early. I'm a New Yorker so it was nice to see bagels so good in Montana. read more

5 star bagels some of the best I've ever tasted I have to be honest I have to steer my car away because I've been eating to many. They are big and they are fresh I met the baker and he's a great guy and like me he has had a few bagels. Worth stopping in. Best in Town read more

Tasty bagels and they're usually pretty fast. Their chive cream cheese is great! They're a great local business- you can also support them by buying their bagels at the Co-op. read more

literally will never get what you order even if you're the only person there. can't seem to understand how there's a screen with the order and you forget the f$&@ing meat lol unreal. not worth the $23 dollars.... yes that's right two bagel sandos... no meat.... ordered in person.... for $23. Absolutely amazing work you guys! read more

I grew up eating at bagel works! Their bagels are awesome and usually quick. Recently I have placed multiple to-go orders and upon arriving was told to wait in a ridiculously long line. By the time I received my food it was cold. Pretty disappointing considering the reason for calling in an order is so you don't have to wait. Just a suggestion... maybe have two separate lines, one for pickup and one for ordering. read more

Best chive cream cheese Ive ever had! We each got a breakfast sandwich and a normal sandwich. On top of the delicious cream cheese, it was probably the best bagel (at least top 3) I've ever had. read more

45 minute wait for freaking bagel warmed up with cheese and a frozen sausage patty. I could of went to Cateye, Jam or any other real restaurant and got a decent meal in half the time. Joke! read more

These bagels are awesome! The chive cream cheese is also delicious- generous smear. Buy them in quantities. You won't be disappointed.

Great bagels and cream cheese as well as the egg breakfast sandwiches. Good vibe and they're doing their best through this craziness. They called out an asshole who was causing right wing type issues while in line. read more

These are pretty good bagels! I can say that this chain is not consistent though. This location has a much better product than the one in Missoula. The staff is friendly and you can call your order in for pickup so you will not have to wait if you are in a hurry or just having a lazy day. They have a pretty diverse selection and if you are in need of a bagel fix outside of NYC this is your place. I'm actually craving a toasted sesame bagel with cinnamon cream cheese this very moment... read more

There bagels were amazing! Some of the best that I have ever had! I highly recommend this place

My buddy and I hungry starving college boys went to get some bagels this morning. We got there and there was a little line not much business. We order our two bagels and start the long wait. We watched as the people behind us in line get there bagels first. After 30 minutes I asked what's up and they lost my ticket. Not only that I had to tell them 5 times what my order was and they still forgot. After the long almost hour wait we got our bagels by a very confused worker not knowing if the order was even mine. There was no management and everyone seemed lost calling out orders that were maybe for a person there. read more

Impeccable service especially from Jackson Callahan, wonderful employee always has a smile on his face (I can even tell under the mask). great work! read more

Bagelworks - Bagelzzzz!!! - Bagels Near Me - Bozeman, Montana

Heard a radio ad and figured I'd give it a shot. They were arrogant enough to say they're better than NYC. Well let me start off and say no, they're not - and it's not even close. I had a bagel and lox which while adequate, was nothing memorable. Probably deserves a 2.5 but I rounded down half a point for their ridiculous claim that they're better than Brooklyn. read more

Had my first bagel from Bagelworks today. It was really like the bagels I grew up on in Manhattan. I cannot wait to go back tomorrow.

great food. but it seems like they dont know how to cook more than one bagel at a time. takes forever

Great food but most people don't understand it's not fast food like mcdonald's. The weekend gets super busy. Definitely call ahead if you can, and don't be surprised if there's a 30 minute wait some Saturdays. This is a local business trying to feed as many people as it can, but doesn't have the same kitchen size or system as fast food so be patient read more

So crowded with no place to sit and the service was incredibly slow. Dirty too, this place gave me anxiety.

Such an awesome place to eat and such good food; I have been here before when visiting family(as I am not from here) but every time I come I always get bagelworks; great food and great staff read more

This place is delicious! Love the order ahead option. Always have our order right and very fast. Husband is from NY and the this place makes the cut for best NY bagels in town. read more

A limited menu done well. All orders were delivered correctly & promptly. Would really like it if they offered an iced tea/iced coffee option! read more

I can understand why they have 3 stars. Even though the bagels are really fresh and soft, they really need to focus on efficiency. They had one guy pretty much making all of the bagels himself, even though there were others who could have helped. Maybe rearrange things a little? We waited 15 minutes for 2 bagels with cream cheese. They were good bagels, but they need to speed things up a bit. read more

Bagelworks makes the best bagels I've had anywhere. Anywhere! They are so flavorful, crunchy on the outside and perfectly chewy on the inside. Perhaps it's because they boil them like a true bagel should be--none of that bread-in-the-form-of-a-bagel. These awesome bagels come in tons of flavors: plain, wheat, works, onion, cranberry, blueberry, asiago cheese, sesame, poppyseed, pumpernickle and more. The cream cheeses are also to die for: blackberry, chive, spinach and herb, veggie, honey walnut and sundried tomato. My favorite combos are cranberry with blackberry, works with spinach herb and sesame with honey walnut. You can also get a wide variety of sandwiches including breakfast eggs and lunch-style ham or vegetable. I believe they've changed their hours, now open Tuesday-Sunday at 6:30am. There is a small parking lot in the back, which is the quickest way to get in and out in a matter of minutes. Cash/Check only. read more

The bagels here were good, but the service was mediocre at best. We waited almost 15 minutes for a breakfast sandwich and a toasted bagel. A customer came in behind us, ordered multiple bagels and sandwiches, and was served ahead of us. The toasted bagel was to have butter and be toasted. It was warm - not toasted, and buttered on half. The staff was friendly, but their service was so slow that we will not go back again. read more

Not impressed. B-Works has the best bagels in the valley, bar none, but after a couple encounters there this week with management and associates, I will never return. After an obviously new girl ("Carly" i think?) took my order she was fiercely corrected and rudely interrupted by her manager Alissa. Carly had my order correct and this manager changed it. After all of this fiasco my order still came out from the grill incorrectly. The girl running the grill then blamed someone else and didn't fix the problem quickly like I had hoped, but rather exacerbated the situation. Poor Carly was corrected and corrected again by two other girls and went to wash dishes, only to be stopped and corrected again. Sad to see such a lack of awareness in the little social interactions take such a toll on a business! With a great product all you'd need for management to do is smile and shut up. Best of Luck BagelWorks. read more

Hands down: best bagels in the area. In fact, they rival Ice Coast bagels, to include DC and NY. If I were a bagel, I'd love you to eat me here. Prices are fair, especially given the high quality and the great service. I hadn't eaten here in nearly ten years and was delighted to find that a) it was still open, b) that the quality was consistent, and c) the vibe was still very upbeat. Sad to learn that the coffee was still awful. Blech! read more

They have really good bagels and when they do get my order right I'm super happy. But the almost never get my order right. I usually ask for tomato on my bagels and they always forget. and today I got a turkey sandwich which usually come with lettuce tomato and onion and cheese... but they forgot the lettuce tomato and onion. I love there food but if you get food to go check it before you leave. read more

Great bagels and very friendly service. The woman working at the counter went out of her way to get me coffee quickly after I found the carafes were empty (it was 1pm, so they probably didn't notice after the rush.) She put a cup under the drip of the machine for me, which if you like weak coffee would probably be bad, but I enjoyed it. Bagels were surprisingly tasty, not just rolls with holes in them. I had veggie cream cheese on a Works bagel and my husband had a huge veggie sandwich and both were very good. The don't put fennel seeds on their Works (aka Everything) bagels, which is a plus for me. read more

The bagels from this place are awesome- about as close to East Coast bagels as you can find in MT. However, the service has been TERRIBLE each time I've been in. This time they misread my name Molly as "mark" ?? not sure how that happened, our bagels took 25 minutes. It's got potential but needs some organization. read more

This place is super cute, has great bagels, and friendly staff. I've been here about 3-4 times over the last 3 years and it's been a consistent place to eat. There's not a ton of seating, but it seems like more of a carry-out anyway. There is a room that looks like it can be made private, but I'm not sure what it's used for (bagel parties?). I'm sure I'll be back! read more

These are bagels at their best. As mentioned by everyone, they are crunchy on the outside and chewy on the inside. I like the "Works" bagel with jalapeño cream cheese (which is fairly spicy). The owner really appreciates good drinks. Accordingly, he sells Mexican (cane) Coke and Naked juices. They are now open on Sunday until 1 p.m.--they are open until 3 p.m. the rest of the week. Within 15 minutes of close, you can purchase a dozen bagels for $5. I think they now also accept credit cards. read more

Horrible service Took forever Ordered bagel with the works (cream cheese, lox, capers) Came out with no cream cheese so reordered and came out with cream cheese but not toasted Their right hands don't know what their left hands are doing Just go buy bagels and spread and take it home read more

Very crowded, but very delicious! Not a lot of seating, not that I would want to stay seated in such a cramped place... Bagels with cream cheese are cheap and easy...anything else is a little over-priced in my opinion. Lots of parking out back. read more

Ordered a couple breakfast bagel sandwiches here, and they were delicious and freshly prepared. Unfortunately, it took about 15 minutes to get them out to us, which is what kept me from giving them 5 stars. Their blueberry bagels have large fresh berries in them and are delicious. Beware, Bagelworks only takes cash or check. Though, there is an ATM across the street. read more