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    BahamasAir

    5.0 (1 review)
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    10 months ago

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    Spirit Airlines - Gross.

    Spirit Airlines

    1.5(492 reviews)
    0.2 miOrlando International Airport

    I'm going middle of the road here. Despite the numerous jokes and complaints about Spirit, I have…read moreyet to have a poor experience. Knock on wood. I may fly Spirit a few times per year because they offer direct flights to some of my regular destinations at competitive price points. My general experience includes a quick check-in and printing of my luggage tag at the kiosk and smooth luggage drop-off. Sometimes the line is very short and sometimes I have a short wait. I have received polite customer assistance at both the kiosk and the luggage drop-off. Astonishingly, most of my flights have had on-time departures and arrivals. A few times, I've even experienced early arrivals. The long and short of it is that I have had reasonably good experiences and will continue to use Spirit Airlines for as long as that remains to be the case.

    Ticket counter attendant was courteous and polite. I observed her help a family who was late…read morechecking in for a flight. She worked quickly and expeditiously to assist them with trying to make the flight. When it was our turn at the counter, she also provided good customer service. She made sure she verified our information to include dates and destinations.

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    Spirit Airlines - Long line you have to wait in so Spirit Airlines can measure your luggage.  If it's too big, they make you go back to pay.

    Long line you have to wait in so Spirit Airlines can measure your luggage. If it's too big, they make you go back to pay.

    Spirit Airlines
    Spirit Airlines - They upgraded their seats to these black ones. More leg room. If your seat isn't this, you're on an older plane.

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    They upgraded their seats to these black ones. More leg room. If your seat isn't this, you're on an older plane.

    United Airlines - Coffee Service

    United Airlines

    1.8(125 reviews)
    1.0 miOrlando International Airport

    Consistently the most uncomfortable flights I've been on for any distance- but most noticeably this…read moretrip is apparent disgruntled employees. Dude at MCO wasn't even checking IDs at baggage check. Grabbed the bag, tossed it on the belt, waved on the next person- looking either bored or annoyed AF. Fortunately I got called to a different counter... But when you also hear an employee "Nah that's not my job- you don't pay me enough for that..." It's not a discussion you have in front of consumers. (That particular incident was SFO on the way here, but United all the same)

    Flew out of MCO the other day and it was a lacklustre experience. Despite being on the newer…read moreA321neos, the seat cushions were already worn out and the seatbacks were squeaky and somewhat broken already...yikes! We were slightly delayed pushing back from MCO due to a family that wasn't seated together along with another passenger that appeared to have a dirty seat cushion. We were able to make up time and landed at our destination on time. Cabin crew were typical of United, they got the job done... service was unlike any Asian carrier...quite far from it. It was nice to have a plane that featured a strong Wifi signal along with IFE featuring an individual screen The complimentary snack options were quite poor in quality. The buy on board options were also quite lacklustre. They seemed to be pre-packaged junk...quite literally.

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    United Airlines
    United Airlines
    United Airlines - This is how close the damn seat is in front of me.

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    This is how close the damn seat is in front of me.

    JetBlue

    JetBlue

    2.7(220 reviews)
    0.6 miOrlando International Airport

    JetBlue Airways operates the main 'customer service' call center for this 866- 514- 0176 phone…read morenumber 24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this JetBlue Airways experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating arrangement differed from what had been displayed during booking. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in New York seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Florida, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original New York contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking JetBlue Airways for a similar trip in

    I flew on JetBlue to Orlando International Airport from Newark New Jersey and had an excellent…read moreexperience! Jetblue's service was extremely good! Flight was smooth. Staff was helpful! All processes such as the check in, boarding, went smoothly! The Orlando JetBlue terminal is really nice! It has to be one of the best airport terminals that I have ever seen. Terminal is spacious, modern, clean, bright and easy to follow. Many seating options available too! The design of this airport terminal made traveling so much nicer than in so many others! The process to rent a car after arrival took approximately 20 minutes though. I arrived at midnight. However, I didn't feel as though the delay was unreasonable considering the time and amount of people who were also renting cars since there was only one team member available at the Alamo car rental service. I had an excellent experience using JetBlue and Orlando International Airport. Great terminal, smooth flight and very easy airport to follow. Great combination to make for a fun experience!

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    JetBlue
    JetBlue
    JetBlue

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    Disney's Magical Express

    Disney's Magical Express

    3.4(180 reviews)
    14.1 miDisney World, Horizons West / West Orlando

    We've used the Magical Express at least 7 times now, and never had any issues. I recommend it, and…read moreit's very easy to use. If you have your Magic Band ready when you get off the plane, it's incredibly easy, and you just walk up and scan your Magic Band and they tell you what line to stand in. Line 10 is AKL for both villages and Coronado. A personal gripe of mine; I don't think Deluxe resorts should have to share busses. Before this trip, we'd always stayed at Polynesian and Grand Floridian. They are both Deluxe resorts, and they share with Contemporary, and all of those resorts are right next to each other, so it didn't really bother me. But this time we were at Animal Kingdom Lodge, and we stopped at Art of Animation and Pop Century before getting to AKL. I just think the Deluxe resorts are so much more expensive that they could get their own busses. In any case, I landed at the airport at 3:45, was on a bus by 4:15, and on resort at 5:07. I don't think it's worth the cost of an Uber to get there like a half hour faster, but that's up to you. One thing that's great about Disney is that you don't need to worry about transportation at all once you get there, and I really appreciate that. And if you check bags, you don't even need to get those, and they'll deliver them right to your room. I had a very early flight home though, and they picked me up excessively early. I got picked up at 5:30am for an 8:30am flight. I didn't have luggage, but if I did I could have checked it at the resort, so no one needs to be at the airport that early. I sat around for a good 2 hours before my flight. That might have been worth taking an Uber just so I could sleep another hour. It's still a great service though, and I plan to use it again next time. There's really no reason to spend extra on transportation when this is included with your stay.

    During our Disney vacations and staying at one of their properties we always use the Magical…read moreExpress. It's great if you don't need to rent a car as you can use this bus service from and back to the airport. I highly recommend it. Then just use the free Disney transportation to get to parks and shopping. Never had a bad experience! Clean and comfortable buses, with professional courteous drivers. Charging ports on the bus along with TV's showcasing Disney info and trivia. They have this down to a science. Be sure to tag your bags correctly, and they will get them for you, and they magically show up at your hotel. The buses run on specific schedules and based on the time of your flight be prepared to leave a bit earlier to the airport. I read this service will end in 2022. Sad, as it's a terrific perk.

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    Disney's Magical Express
    Disney's Magical Express
    Disney's Magical Express - Disney's Magical Express boarding area at MCO.

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    Disney's Magical Express boarding area at MCO.

    Allegiant Air - Dearture board not aligning with text or boarding pass

    Allegiant Air

    1.9(196 reviews)
    24.1 mi

    Why go to Sanford when you get cheaper flights from Orlando? I thought that since I was going to…read moreHarrisburg and Allegiant flew straight there that it would be better for me to go via Sanford. At this point, I want to say that the Sanford Airport and the Harrisburg Airport are small, efficient, and easy. Five stars to the airports, but not to the airline. The "budget" airline charged three of us over $1,200 RT, which was significantly more expensive than flights from Orlando to Philly (of course, I would have needed a car to make the drive to Harrisburg, but I could have used a car a couple of times on the trip. Now, for Allegiant's extras and lacks: No tv screen; No pouch to store your bottle of water or book on the Airbus; Seats don't recline; Even water is 3 bucks; Checked bags are $70-75 each way, depending on when you choose to pay. (Maybe next year they'll install pay toilets!) Nope! Once was enough for me.

    it was horrible. Flying from Nashville to Sanford. We were supposed to board at 7:15. we heard…read moreother people commenting that it had changed to 9:15. We asked at the gate and they had no idea why it was delayed. called the priority customer service line. first call disconnected. Called again, no information other than delayed. Finally we learn it is a flight attendant issue. We are delayed because she has to drive from Knoxville. Finally called for boarding around 10:10 they called Priority Zone One. all one sentence. Well, they meant both priority and zone one. we were priority but zone 4. So, we waited. No, should have boarded with the zone one. Boarded the plane thanked the attendant for being there. He advised he was not flying with us. Just waiting for the attendant to drive in from Knoxville. We had another 20 minute wait before she arrived. Had to have 4 attendants on board. Why make us wait that long? Nashville is a large area - should not have to wait for a almost 3 hour drive from Knoxille.

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    Allegiant Air - My dog fitting in her carrier and resting comfortable.

    My dog fitting in her carrier and resting comfortable.

    Allegiant Air
    Allegiant Air

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    Virgin Atlantic - First meal

    Virgin Atlantic

    4.5(20 reviews)
    0.2 miOrlando International Airport

    Virgin Atlantic Airlines customer service through phone, call them at 1- 877-437-2914 This 24/7…read moretoll-free customer support line provides real-time help with flight bookings, group booking, rebooking, reservation changes, cancellations, refund requests, and general travel inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner . Unfortunately, this JetBlue Airways experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking JetBlue Airways for a similar trip in the Future.

    Virgin atlantic U.S. line operates 24/7. Call 1-877-437-2914(US) the airline's main 'customer…read moreservice' telephone number, for reservations, ticket changes, cancellations, baggage assistance, refund requests, and all travel requirements. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

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    Virgin Atlantic
    Virgin Atlantic
    Virgin Atlantic

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    BahamasAir - airlines - Updated June 2026

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