I took my 5 year old for a routine exam, I was underwhelmed with how we were treated. The first…read moreperson we saw lacked patience, gave me a hard time, and put eye drops in her eyes without mentioning it before she did it. For a place that was recommended for children I'm was not happy with the support staff. On a positive note the office itself is clean and up to date, and also has a separate waiting area for children. Dr. Mullon was incredibly kind and patient with my daughter, I would highly recommend her as a pediatric eye doctor.

I mean the wait alone is enough to not go here. Pushing 3+ hours sometimes for a routine…read moreappointment. Plan on a whole day gone just to get your eyes checked.

Not a good optometrist, the BEST optometrist: Drs Dwayne & Connor Baharozian at Family Eye Center…read morein Westford. With annual exams, cataract surgery and recent subsequent minor surgery, this father/son team has kept me 20/20 since I started there about 8 years ago. Thank you Team Baharozian.

Great things about this place. Love Dr Connor. Love the optical gallery staff. Quick appointments…read moreand the optical assistant staff is great too.

I have been to Mass Eye many time. My doctor is Doctor James Kim. He is brilliant . He has…read moreperformed two cataract surgeries on both my eyes. I highly recommend Dr. Kim and his entire staff. Thank you, Margaret Burns. 3 Cayuga Rd. North Tewksbury, MA

Right on time, and a fairly brief check-up…read more I had laser surgery here about 18 months ago and have had no issues whatsoever.

I had a terrible experience with them. I called to make an appointment on 2/14/19 and was thrilled…read moreI was able to get 2/18/19. I even repeated it several times to confirm. I showed up to find their office closed. The next day I called to see what happened and was abruptly told I was wrong and I made the mistake by a very rude employee named Lisa. I asked to reschedule for an evening appoint and put on hold. About 5 mins later Lisa came back on saying their next appointment was 10:45am on April 24th. When I told her I requested an evening appointment she said they don't do appointments after 4 and was abrupt. Now I need to find a new eye doctor hopefully with better customer service

If you, or they, have to reschedule an appointment it's usually 2 months out. Staff is courtious,…read morebut my doctor recites status and diagnosis like he is a bored physician that sees retirement approaching and is just trying to get through these last couple of years. Whoever manages this practice needs to add some younger doctors and enable their practice to schedule appointments without making people wait for months. I'm leaving this group, hoping to find something better.

Everything about this business is exemplary. From the courteous and efficient front desk staff to…read morethe optometrist and optician. This is a great place to go to for your eye care. They have a good selection of frames and state of the art exam equipment.

From the owner: At Village Eye Associates, we provide the highest quality optometry services to all our patients…read more We are dedicated to helping you improve and maintain your health in a comfortable environment. When you visit our office, your health is our top priority. With our up-to-date equipment and technology, you should know that you are receiving top-tier care in the most thorough exam you have ever experienced!

We had a very unfortunate experience at Lexington eye Associates today with Dr. Doshi. We brought…read moreour two year-old child in to get checked out, and it was very clear that the doctor had very limited experience working with a two-year-old patient, having difficulty conducting any test and asking them to do things way beyond their age level, including asking them to kneel, to describe the theme of their last birthday party, and when experiencing any difficulty, displayed zero patience and simply said that we would have to come back in another year's time to run the exact same test again due to what she noted as a behavioral issue. In addition to shaming my child, she also told him that he would be getting a toy at the end of the appointment, and when our child showed difficulty in putting on the temporary sunglasses (with eyes dilated), she swiftly gave up on that idea, went back to her office, shut the door, and our child was given no toy. Arguably most frustrating was the fact that we showed up to our appointment on time and did not actually see the doctor for an hour and 20 minutes, at which point our child was already low on patience. Overall, I would've appreciated some understanding from the doctor, and at least some new information, as we will now have to wait 2 years to get a single update. Not coming back to LEA is a very easy decision to make!

The first time I went there (Concord office), the doctor had an emergency, and I had to wait over…read morean hour to see him. The second time I went (Oct 2024), a 'tech' did the refraction evaluation (read the chart) and put in the eye drops to dilate my eyes. The doc came in, spent 10 minutes with me, and the charge to BCBS (which I have a vision plan for), was $485 PLUS they charged me $65 to do the refraction eval. Neither Medicare or BCBS with EyeMed coverage covered the $65. Never have I had to pay for an annual through insurance. It's ridiculous and exhausting, and expensive. If you're worried about the cost of eggs, worry instead about the ridiculous charges from doctors of all kinds. Based on other reviews, I'm going to find myself another group to go to.

The Dr. seemed good, all other aspects were awful. Billing was never right, every single time i…read moremade an appointment it was changed or they made me an appointment with the wrong Dr (i've had at least 4 canceled appointments for just 2 yearly check ups). Once they made me come back a second time because they failed to book my contact lens review. I've decided to go elsewhere. Customer service there is terrible.

I have been purchasing new glasses every year with Lexington Eye, as my prescription had been…read moreprogressing since 2018- or so I thought. Spending $600 and up for Lexington Eye for their "high-quality" frames and still struggling to read any printed material. The emotional trauma of my deteriorating vision affecting my job, reading to the blind. I discovered in 2024, with the wonderful help of Warby Parker, that the prescription from Lexington Eye was very wrong. It was, like all my previous glasses, an old prescription from 2018 (with my prior eye doctor). Not all the updated ones I had every year from Lexington Eye. Lexington Eye (Arlington location) did a recheck and helped me with this new info, found it to be accurate and replaced by latest glasses free of charge. No apologies and no reimbursement for all the other 6 pairs that are useless to me. My latest Gucci glasses, from Lexington eye are not even as comfy as my Warby Parker. I will be taking my entire family to another practice. Nicole P Concord

Gateway vision is awesome. Friendly, professional and kind. Made sure I understood my insurance. On…read moretime and just a wonderful group of people.

Dr. Hunter and her team are extremely friendly, kind, and professional. They use modern equipment,…read moreexplain the exam tests and are open to answer questions as well as easy to talk to. They offered ways to maximize insurance coverage. I felt like I had a personal stylist assisting me with selecting perfect frames for me.

Dr. Vosbikian has been my optometrist since I moved to Massachusetts 6 years ago. I've been wearing…read moreglasses and using contacts for over 18 years and I've never had an optometrist listen to me more. My eyes are on the more sensitive side and I've always struggled going to the optometrist because of it. She was able to pinpoint reasons why my eyes were extra sensitive and put me on a better plan with contacts that worked better for me. She is genuinely interested in her patients and you can tell that she loves what I do. I know mine and my families eyes are in good hands always.

I am a new patient of Dr. Andrea V. and I must say she is such a nice, understanding and great…read morelistener of an eye doctor to begin with. She took time to thoroughly ask and answer questions which I appreciated. I agree with the other reviews that she is genuinely interested in her patients and their eye health. She made sure that I get the correct prescriptions unlike my former eye doctor. The staff are very helpful from the front desk to Lourdes who helped me choose my frames and helped explain the benefits behind my prescriptions. The office is well maintained and has welcoming atmosphere. I would recommend this eye office to anyone who's looking for an above and beyond care for your eyes.

Went for a bone density test. I was not given a hospital gown to use. Test was done with my blue…read morejeans on, with metal zipper and metal buttons. Not supposed to have any metal on for a proper test result. The tech wouldn't allow me to remove jeans. Said it didnt matter. Most women rely on the Dexa scan to determine level of osteoporosis for doc to prescribe meds if needed. Critcal to be done right.

the lab area of this facility could not be worse if they tried. Routine waits of 1 hour or more…read morefor a 5 minute blood pull. and this not transient or new. I have been forced to use this olace for years with no improvement. I'm fact I would say the problem grows. apathetic staff. unclear queuing. unknow wait times. patience will only get you so far. i feel this place is willfully bad.