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    BAI Auto Repair

    4.0 (21 reviews)
    Closed 8:00 am - 6:00 pm

    Get pricing

    Response time

    10 minutes

    Response rate

    15%

    Services - BAI Auto Repair

    Auto brake repair

    Auto engine repair

    BAI Auto Repair Photos

    Recommended Reviews - BAI Auto Repair

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    Reviews With Photos

    Bai auto repair shop, DONT GO HERE
    Alexis M.

    We came here to get our windshield wipers fixed. Paid for the work upfront, and they cracked our windshield and did not fix our windshield wipers. They did give us a refund after we had to come back several times. And when told him about the crack, he tried to deny it, but it was clear on his face that he knew he messed up. I watched him drilling the windshield wipers on and there was not a crack there until he did so. Today we came back with an estimate for the windshield which was $383 and he was upset but he gave us the money for the windshield and was very rude and told us to never come back if he knew he couldn't do the job he should have just said that instead of trying to take the job knowing they could not fix it, or even know what the problem actually is. This place is a nightmare!!! Don't go here !! O Stars

    Police report and both shops involved in the scam.  Be very careful.
    Ango P.

    They are trying very hard to scam me out of my hard working money. Came in for a suspension problem, end up with a exhaust problem. They have replaced an original part of my car for a broken part: So I have to pay for a repair I didn't need. Very dishonest business. He has business with Bai auto Repair at 842 E 12th st They will damage your car and work together as they are family. Yao and baishen xie are another pair of dishonest car mechanics. I don't even think that name fits them. Be very careful: They will exchange well working parts from your car for none working parts so you have to come back to fix. I will see you guys in court.! Demanding cash ! Perfect crime they call it. Credit card FRAUD DEPARTMENT stopped $600 charge Lost $200 cash and was left with a huge additional NOT EXISTENT damage. Crooks ! Police report done

    Old defective rotors installed but charged for NEW. SCAM!

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    4 months ago

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    4 months ago

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    Photo of Eve J.
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    6 months ago

    Fixed my engine for a very good price. They also worked very fast. Gave me a quote right away on the phone. Would come again.

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    Photo of Tony K.
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    11 months ago

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    2 years ago

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    11 months ago

    English isn't the best but he is good at what he do and he know about cars , I was pleased

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    2 years ago

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    2 years ago

    Helpful 3
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    2 years ago

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    2 years ago

    Fixed my issue fast and at a fair price. I will be back again under less urgent circumstances for sure.

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    Photo of JR E.
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    3 years ago

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    2 years ago

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    Photo of Olivia C.
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    2 years ago

    I called in for a same day repair and they quickly called to order the parts and fixed it right away. Amazing price and service!

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    3 years ago

    Bai was able to make a prompt, same day alternator replacement at an affordable price . I am greatly appreciative.

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    3 years ago

    Super quick fix for a major oil filter leak on a weekend. Great work thank you so much!

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    3 years ago

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    Photo of My-Kim T.
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    12 years ago

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    8 years ago

    The best care ever. Honest and thorough and cheapest. They always take care of me for years now

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    11 years ago

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    12 years ago

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    Photo of Duy L.
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    12 years ago

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    Ask the Community - BAI Auto Repair

    Review Highlights - BAI Auto Repair

    Tony is great and thoroughly explained what he was able to do and will do.

    Mentioned in 3 reviews

    Read more highlights

    Car Care Service

    Car Care Service

    4.8
    (214 reviews)

    This was my second time coming to Car Care and I wanted to leave a review…read more The first time I went , I liked the employees , service and price so I went back the other day when my AC failed. Again, friendly employees who listened what I had to say ( sometimes, as a woman, it's hard to find a mechanic who will listen ), fair price and quick wonderful service . I live an hour away now and I will still continue driving out to take my car here !

    Brett and his garage repair shop is great/top-notch! The best mix of high quality and rate around!…read more(trust me, I've called around to 35 shops for their labor rates) I've been taking my cars to Precision Auto Care, but I recently bought a cheap 20 year old used car (hey, it only had 107k miles on it!), so I didn't need any premium pricing costs towards its maintenance. So I went about searching for the best deal around (considering I didn't want to put in too much into a car that are in its last years). After an exhaustive search, you can trust me in saying you won't find better (mix of still high quality, but not premium high quality price cost to go with it) -- you ain't gonna beat his/their rate & quality at $120/hr. Brett is an earnest, eager guy who wants to do all he can to help you out. So I imagine the rest of his team/shop is reflective of that. He's on the younger side compared to other mechanics who run their own shop -- who end up really set in their ways and many have become complacent or too presumptive to be open to anything else or more. I brought in that used car to get a good look over and to confirm what the Pre-Purchase Inspection observed about it. He was able to confirm some things, and clear out some other concerns after taking a closer look at it. Most importantly; he was able to catch the things that he should've, and didn't fabricate more merely to pad on costs -- ultimately making/exampling him as trustworthy. He has since fixed/troubleshooted the car having trouble starting (he diagnosed/figured replacing/upgrading the spark plugs; which did the trick), replaced headlights, and simple oil change. In all, I saw that he properly charged the time appropriately with partial to his per/hour rate -- which, again, speaks to his integrity & trustworthiness (as many sleazy underhanded shops would charge a full hour's work even if it took a fraction of the time). He instilled confidence & faith so much that I brought my brand new 2026 SUV to him (which, I imagine, I would've brought to Precision Auto Care in San Leandro normally to do the high end care) to get the catalytic converter shield installed. His guy did a good job (at the very least I have no complaints, but I'm not so knowledgeable to know much more of a difference). My only qualm about it is I was quoted 2 hours of work, but I did end up having to hang around and wait for 3 hours. But, again to speak to impressive work ethic & integrity, was charged 2 hours. His place processes with impressive paperwork, listing every single aspect looked at and worked on, pricing, cost break down. What makes me a bit nervous is that when I sign for the estimate, it doesn't show cost on it; so if any disputes, any prearranged pricing/cost wouldn't be binding. If he gave less of a trustworthiness vibe, it would be best to insist it be on the estimate. But I get the feeling that I imagine if there was any dispute, Brett would do his absolute best and bend backwards to understand, accommodate, and make it right (even if it would go against established practices). Parking is very challenging. If you can't simply pull in, I suggest calling and talking to him to figure out how he wants it (it's what I've had to do each time). A few times, he would move his VW car from the street parking spot in front of his shop to place my car, others he had used the unused parking lot around the corner (which has since been fenced off; so that's a no-go any longer), and last time he moved a car at the front of the garage to have my SUV enter -- if you aren't confident or new to your car, I HIGHLY urge & suggest you simply have him bring it in; I know for sure I would damage my car (after I initially gave an attempt), while he successfully did it with confidence/experience. And when the car was done, they placed the car in the aforementioned unused parking lot (no-go anymore), or this last time around the corner down a whole block. I drive the 8 miles just to bring it to Brett and Car Care Service; because he offers the best quality service at the best rate around -- being eager to help, decent, high work ethic/trustworthiness, capable, and I know I don't have anything to worry about with him/them.

    Community Auto Center

    Community Auto Center

    5.0
    (67 reviews)

    I called in as I had a cracked AC line. Was able to get it replaced from a mechanic friend but…read morewasn't agent to get the system evacuated and recharged. Called in for availability and cost, got me in right away and was transparent on cost during the call. Got me in and out sooner than they estimated. Would definitely go back as Kham was a pleasure to work with.

    Kam and his team from Community Auto Center do outstanding work. This is the second time I've gone…read moreto their shop. The first time was to help get a hitch installed. It was tough finding a place that will do it, but with great luck I stumbled upon Community Auto Garage. Gave them a call and they immediately responded and answered all the questions I had. They did an awesome job with the hitch installation. My boyfriend and I were able to enjoy riding our bikes out of town with their help! Fast forward to today, I had my car serviced for a faulty starter and bad alternator. I was quoted an insane amount at the dealership, but was quoted a much reasonable price here. It was smooth scheduling the appointment with Kam. Throughout the process, he was informative & communicative. He provided photos and videos and went above and beyond with updates! They were able to get my car done faster than their estimated time as well. It was such a relief working with them! They do fast, reliable and honest work. I highly recommend coming to their shop for any car troubles!

    Glenview Automotive

    Glenview Automotive

    4.7
    (80 reviews)

    I also have to chime in about the price gouging I experienced during my last routine maintenance…read more Lesson learned to ALWAYS get a quote. I neglected to do that bc I figured it couldn't cost that much to basically get a tire rotation and have them spend 15-20 min checking fluid levels and stuff. Not complicated AT ALL. Attached is what's needed. I was charged like $200 and was floored. Esp now that I'm due for my next routine maintenance and other places are quoting me $35 for a rotation. Maybe these guys are fine for actual repairs and serious mechanic work, but I don't appreciate being taken advantage of, which is quite common in this industry against women, which is sad.

    I've been going to simon for years. He quote me on breaks…read moreand rotors, parts in labor $1400.00 I found someone to do it for half the price parts in labor! People be careful of simon. I'm shocked. B.s. about OEM Parts! How long it took was 1.5 hrs! $1400.00 bricks and rotors is ridiculous, parts in labor. Parts put on my suv mercedes was Brembo. Price difference. Simon part in labor $1400.00, 1.5 worth at work! Other mechanic parts in labor $700.00, 1.5 worth of work! Always check how long it would take simon to do the work. Check with another shop before taking your car in to simon.To do the work. My mistake! You can make up your own decision. Simon cannot be trusted. I've been going there for I think, 6 or 7 yrs. Simon, why do I have to show the receipt to you? Who are you? I don't need you to be my mechanic anymore. Lol I see how the game is played. You're lucky I don't like fixing cars or getting involved in cars. What I know now I can open a shop next. Door to you and put you out of business. I don't want to waste my time on cars! You're the one that rip off your customers. I'm just telling your customers my experience for being a good customer 6-7 years, with you. I'm not questioning you on the work e for all this. So you're asking me for receipts, why would I give you receipts and give up my contacts. This work has been been done a week ago. I took a picture after having coffee and breakfast. That's why you see two rotors there. The mechanic was so quick. I wasn't going to post, but you keep opening your mouth. This is my third and final reply to u! I've been a good customer of yours. 6-7 years. Not one time I ever haggled about price. I'm a customer that drops off the car and wait for you to tell me how much. It's my fault for getting to comfortable with you. Throughout this experience i've learned where to source out materials on the cheap! Now, I just need to find a couple more shops to keep everyone on there honest. So thank you simon for that! If you really want to find out who it is, I'll give you three hints. 1. He's chinese. 2. He's in oakland. 3. He is honest. You can figure out if it's you or not. This post is going to hurt you more me. You just don't want to accept responsibility Simon. It's hard to justify $1400.00 for 1.5 hours of work part in labor. Thank you, Simon for putting me in this position. I know where the source, the parts now. Have a good rest day for your day. By the way, for your customers, understanding my relationship with Simon. We were friends enough where I gave simon a french bulldog for free for being a a good guy. Never asking for discount, just paying .What simon asked for. Like I said be careful.

    BAI Auto Repair - autorepair - Updated August 2026

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