Friendly atmosphere and promptly attended to when refilling my propane tanks although you will need to go inside to ask for someone to meet you at the refilling tank read more

This is based solely on truck rental experience. We made a reservation early Thursday for Sat and Sun. Our pickup was Saturday at 10am. Saturday at 9 am they called and said no trucks. The girl was extremely rude and i had to ask for other options. She said I can get a 26 foot truck for 100 a day. Our original was a 16 foot truck for 30 a day. Not an option. She was rude and nasty to me offering no solution. Skip this rental location. read more

This place is awesome they have everything from A to Z. I rented a moving truck from them 2 times in a week I was fortunate enough to get the same person helping me her name is Jasmine very friendly,patient and knowledgeable that's very rare these days I really appreciate the experience I had Customer for life!!! read more

Went here to get propane for the RV, it looks like a small place from the outside but once you enter it has a lot more room. Getting propane was easy and handy to get this tank refilled. read more

I worked with Rachel to rent some tables and chairs for a party. She was delightful, the staff that helped me load and unload the items were great. I would definitely use them again. They were fast and courteous. read more

I love having my trailer stored here. The people are very nice and patient when we are newbie trailer owners., They will guide you into your spot if you need help. The hours they are open are good, the monthly fee is pretty competitive. It's as clean as could be for a storage place. I'd recommend having your trailer stored here. read more

This review is only based on a phone call I made regarding propane refills. They may want to look into hiring a woman who is a little nicer when answering the phones! This is a bad representation of your company! read more

Baileys rentals is a great place to rent equipment. Friendly staff, competitive prices and typically have what you need.

The staff at Bailey's are all super helpful. Any time I need anything, they take care of it promptly.

Man this place was fantastic. I had a couple of propane tanks I needed filled for the weekend and brought them here. They had them filled up in no time and it was very cost effective. I'll be bringing my tanks here from now on. I wish I found them years ago. read more

The baby shower decorations are Amazing!!! Love Bailey Rentals. They have been around for years and have added so many great services. Reliable, trustworthy, honest company. read more

My Son's RV was there less than 24 hours and his and several other RV's had their catalytic converter stolen. No security....razor wire, as Lori B claims they have in another post..Per Brentwood PD this place is hit constantly, and local RV mechanic said he's done around 20 CC replacements from Bailey's stored RV's In the last year.....yes he signed a contract, so Baileys has zero responsibility. read more

Do not rent or store here, my boat got stolen and they were not sympathetic or at all helpful. I have stored my boat here since 2017, went to pick it up one day and it wasn't in its spot. Went inside to get help and they looked around and said "it's not here, must've been stolen" excuse me WHAT?! Do not trust them with anything that you care about, they leave their gates wide open for anybody to come in and take zero liability. Unprofessional and uncaring. Expected more from a family owned business, now our family boat is gone after trusting it in their care and paying monthly rent for more than 3 years. read more

In some way, shape, or form I've worked in customer service for over 20 years, so I know it's tough. And I treat people how I'd like to be treated, given how horrible I've seen people act. But I'm trying to find the appropriate words describe how unprofessional, immature, lazy, and rude the staff at this establishment are. And I'm at a loss. We rented chairs for our baby shower. When I brought them back the next day it was getting near closing time. I was told to park my truck in the back so one of the guys could unload them. I paid my bill, walked back to my truck, and sent a text to my pregnant wife letting her know I'm on my way home. Took me about 5 minutes from the time I paid my bill to when I started my truck and drove towards the gate. I drive up to the gate to leave only to find out the gate was closed and locked, and everyone had left for the day. THEY LOCKED ME IN THE RENTAL YARD. The police had to cut the gate lock to get me out. I was locked inside the yard for over 2 hours, while my pregnant wife, only a month away from giving birth, and our 5 yr old we're waiting for me to pick up dinner. When I called the next day to let the teenage manager know what happened, her response was, "Yeah, we wondered what happened. Sorry about that. We thought someone broke in. The police have a number to call in situations like that, they didn't have to cut the gate lock." When I asked for a refund or a discount, and she responded, "I said sorry. I don't know what else you want from me!" I know good customer service isn't always easy, but here, they don't bother with it. Maybe hiring high school kids who could care less, isn't the best business model. read more

I have rented from here several times over the years. Great business, helpful people. I will definitely keep recommending Bailey Rentals!

I was very happy with their service. Truck was in great condition, rates were very reasonable. I love to support family owned local businesses. read more

I have used Baileys Rentals for years and have always had a wonderful experience. Their prices seem to be the lowest in town as well. I would highly recommend this place for all of your rental needs. read more

I have never been so rudely quoted in my life! Quoted two diff prices in a matter of three days. I then asked to speak with a manager/ owner to discuss the rude behavior and she replies "go for it I am the manager" and the owner is my dad.... Don't waste your time with this rental facility!!!! read more

I just rented a bobcat excavator from Baileys rental. I have been coming here since Mr. Bailey ran it back in the 80's. it's not the same anymore. The excavator I rented was weak and could not even dig out a small shrub that was the way of some footings I was trying to dig. I took the machine back, full of diesel and asked to be charged a partial day. Baileys rental refused to work with me and insisted on charging me for a full day on a machine that had only been gone for 3 hours and was too weak to do what it was intended to do. A shovel would be stronger. I did not ask for my money back... I just asked to be charged a partial day and Baileys rental refused to work with their customer. I will never come here again. read more

Bailey Rentals & Hardware - Baileys rental, weak excavator, do not rent. - Party Supplies Near Me - Brentwood, California

I 100% had a wonderful experience with my recent rental for my son's wedding reception. The person who took my order on the phone (I believe Miguel?) was extremely polite, professional and helpful. He even saved me by recommending a 55 cup coffee pot. The equipment was very reasonably priced, clean and in good condition. I will call them for my next even for sure!!! read more

Good luck if you try and work with this company. They have no service in fact they some how feel rental equipment that does not work is okay to rent. Age of the equipment is part of their issue. But to be honest all i expect is for working equipment. I do not expect new equipment, if I did I'd go buy it. Bob and the owner and his wife are rude. I'll just take my business else where. I'd like to believe I caught them on a bad day till reading other comments. I tend to stay away from writing bad reviews. Nothing good to say than say nothing. But for the sake of saving someone a very bad experience I decided to post a review. read more

This place is very unprofessional and unreliable. I ordered a truck 3 weeks in advance and on the day i needed it they didn't have it! For a family owned place they are very unprofessional and i do not recommend this place to anyone. read more

I wish I would have read the reviews first. The table had spiderwebs and breaking wood off the table. The table was in such bad shape. I didn't use it and sent my husband to Lowe's to buy a table!! The white chairs were dirty and paint chipping off of them. My family spent over an hour cleaning the dirt off of them. If my party wasn't an hour from the time I got the chairs I would have returned them. Very embarassing to use. Sad thing is, they should have paid me. I cleaned them up and they will look half-way presentable for the next person that uses them. I think they should throw away all of there tables and chairs and purchase new ones. I returned the product and spoke of my disappoint in what I rented. Girl at the counter had no comment, as if I wasn't speaking. Another staff member said, sorry. Over priced and poor quality product. read more

Very good customer service and best value out there guaranteed! I ordered a day before my event and it was a breeze working with them!

I rented a snow cone machine it was missing a part I was told to put a pan up this big snow cone machine so that the pan could catch the water....what ?? Wow never hear of such a thing you would think that paying $54.00 dollars it would come with all the parts.I will never rent from Baileys Rental again they lost my business. ....Then a pond return in the machine they ask how was the snow cones .......wow.... read more

This place is awesome! Their customer service is great, they have a variety of equipment you probably didn't even know about. They have party rentals, decorative rock and bark as well as other landscaping materials, and even Penske Trucks if you're moving in or out of Brentwood. read more

We rented a moving truck from Penske and were dropping it off at Baileys. I had just filled the tank ,so much that it had spilled out. So after already spending $500 renting the truck, filling it up a couple of miles away and having it there before they even opened, the blonde lady at the front charged me $8.00 for a gallon of gas, called me a liar and threatened to charge me $100 for delivering it "late" when I delivered before it was due. I would say I will never bring business to them again. read more

Bailey's was great. I called and they picked up right away. My rental order was placed in less than 2 minutes and I was even in a time crunch--I called Thursday for a rental I needed Saturday and there were no problems. I haven't recieved my rental yet, but I can pick it up any time I want on Saturday and their prices are competive. I would defineitley recommend using them over Got-A-Party. read more

I would give them 5 stars for customer service, but ZERO stars for the quality of their rental equipment. We rented a trencher that would not start in the yard, the person who was helping me was not very mechanical so I figured out what was wrong with a safety switch, and had to bypass it every time I started it. Once we started trenching, the transmission would quit working after about 15 minutes, once it cooled down I was able to drive it back on the trailer and return it. read more

I rented a dump trailer for a construction job and the lights didn't work (guy at the yard added a ground wire that kept falling off) because the wiring was hanging a taped together. Then as I was driving the pin came out of the support leg on the tongue, which I had to stop and use a strap to hold up. Then when the trailer was returned - we were charged an extra $10. on the second day rental because we returned it a few minutes late. No compensation was given for the for the defective trailer and the attitude by the owner was awful towards us. I WILL NEVER RENT ANYTHING FROM THEM AGAIN. Their loss as I was ready to use them for all the rental equip for this large construction project!! I will tell everyone - DO NOT RENT FROM THEM!!!!! Horrible customer service! read more

This place is a JOKE! Do NOT waste your time or money! Everything they own is beat up and barely runs, Most of there equipment is held together with bailing wire. Customer service is horrible, its family owned and operated (i remember back when that used to be a good thing!) so they have there daughters there who know absolutely nothing about heavy equipment. I was quoted 2 different prices from when I got there, to top it off I asked what brand a certain piece of equipment was and the lady on the phone told me I could drive over and look if I wanted!!???!! she was too lazy to walk over and look herself. I can NOT believe people like this are still in business. Please do yourself a favor and read the other reviews, then do a google search and rent from a reputable rental yard. Oh and if your worried about pricing, then dont be, I quoted out most of there inventory and its all cheaper at the other guys in antioch and pittsburg. Funny this is a buddy of mine went it and rented an Aerator the other day, beat down and barely ran, they gave him horrible customer service so he says he will never go back. Oh the for the funny part... he owns the largest landscape and pool company in the Bay Area, they lost out on THOUSANDS! read more