I never leave yelp reviews but for a company as helpful as this one I knew I had to change that. I…read morewent here with my mom yesterday and the service was wonderful. Kennedy was super sweet and made the whole thing a breeze. The storage units themselves are very clean and everyone we ran into was nice. I would recommend everyone come here

I have been using this facility for around 10 years or so. I have had a wonderful experience with…read morethem. They are friendly and when I needed to move to a smaller unit, they worked with me to figure out the best one for me. Their prices are reasonable and I would highly recommend them!

I had such a pleasant experience with Jason. He was professional, friendly and extremely helpful…read more I would definitely recommend this storage facility as it's extremely clean, well organized, very secure and VERY safe. Being a woman I didn't feel taken advantage of as far as pricing as Jason was very forthcoming and upfront with pricing. I'm very happy, pleased and satisfied with my decision to go with this storage facility. The process was very quick and smooth and I really appreciated Jason reaching out to me to ensure I was satisfied while confirming when everything was in the system and finalized - extremely efficient!!! Thank you Mr. Jason and continued blessings Sir!!!

Oakley Gateway Self Storage has been a really easy and positive experience. Renting a unit online…read morewas simple, and once everything was set up, there was very little need to interact with anyone, which made the process even more convenient. The facility is always clean and feels safe, the staff is friendly when you do see them, and the bathroom is well maintained. Overall, it's a clean, secure, and hassle-free storage option that I would definitely recommend. I want to highlight how incredibly helpful the staff is here. Anytime I've had a question or needed help, they've been patient, understanding, and truly focused on finding a solution. They take the time to listen and make sure everything is handled smoothly, which makes the whole experience stress-free. It's clear they genuinely care about their customers, and that makes a big difference. Reasonably priced!

OMG if you see the woman at the front desk talking on her gold cell phone case, just turn around…read more She's obviously not happy to be there. Completely different experience than communicating with Gary and Marcus. If my only contact at the facility was her I definitely wouldn't have gotten a unit eek ... My word that is one cranky person - I'm not even upset I'm more shocked at her nonsense lol I'm not taking away any stars bc of one crabby woman but Lordy stay away if you want help or have any questions. The facility is still clean and I want to reiterate Gary and Marcus are absolute rock stars!!

Have been here since they opened and couldn't complain until now.... In the last year the "one and…read moreonly" elevator has been out of service about 5 times. I don't think I need to explain what a big inconvenience this. If your someone that might need to move stuff out of your storage on a regular you might want to look at another place

Awesome spot! Definitely recommend for storage. Great space and facility with really reasonable…read morepricing

This place has gone down hill since outrig took it over . They don't care about anything bathrooms…read morea mess the facility is dirty. Nobody comes and cleans anything even around the garbage cans. Nothing they used to clean all the time now nothing.. homeless people in and out of it gate stuck open nobody cares for a month. You call they say they're working on it no manager on duty nobody there to talk to.. my family has three storages there we're all about ready to move.

SUPER CONSCIENTIOUS employees and management!!! Recommended by a good friend (who was a self…read morestorage resident manager elsewhere in Antioch). My mom was moving so Cary S. recommended Bridgehead, saying that the businesses know each other and know who is more reliable and has an employee there all the time. The place is alarmed; if your unit is opened without the keypad entry, staff comes out right away to check your unit. Mom had 3 units at once (different sizes), then consolidated down to 1 unit. We always dealt with employee Minnie who is friendly, patient, thorough, and efficient; that's what we all want in customer service. Minnie always recognized me and my mom. :-D 7 days a week and the hours are good; a friend in Livermore complained that a place near him wasn't open on Sundays, which made me realize that other businesses can be quite a bit worse. The price was reasonable throughout our 12 years, and we felt at peace, knowing that our items were safe and never had water damage. It served my mom well. I know, 12 years is a long time, but that's what it took for my mom and now we cleared out our storage unit.

I've written a review when I initially moved into Bridgehead Self Storage. And here I am, years…read morelater, and the only way my review of this facility can change is for the better. If I could rate them with 10 stars I would. Minnie, Sal and now Linda are just the beginning as to why I still use the facility and why I HIGHLY recommend it. When you pull up to the gate, the facility does well to hide the expansiveness of its true size. In the years that we have rented there, at no time have we ever found it to be dirty or unkept. Rarely, and I mean VERY RARELY, have I ever seen even leaves that may blow around on a high wind day. There is never even dust on the ground even though the back lot is made of rock and dirt! The restroom is always stocked with hand soap, toilet paper and paper towels along with being clean at all times. Whenever I am there at night, regardless of the fact that my unit is in the back and rarely do I see another tenant near me, I always feel safe. At night, there is a security guard who drives the entire facility. And on a personal level, we have, on multiple occasions, fallen behind on our bill. Our unit could have been auctioned off each time. However, Minnie spoke to the owner on our behalf ensuring our payment. (Which we have obviously taken care of each time) The monthly rate not only is less than what we previously paid, but the unit itself is larger than our previous one. If you need a storage unit, and you want quality customer service, look no further. Bridgehead Self Storage is THE place! Thank you Minnie and Sal and my "little Linda" for simply being the amazing people that you are. For always having our back and for letting us know that human kindness still exists.

My mother rented a unit from this facility and they were awesome! The unit was huge and reasonably…read morepriced, especially for the area. My mother came on hard times and could not continue the rental, when she fell behind the manager here was very accommodating and understanding. We asked a lot of questions and she was so helpful. It makes quite the difference when you can speak to someone local instead of a large corporation of endless answering machines. I would definitely recommend this facility for their pricing and humanity.

Love the valet service and friendly management. Takes the issue of parking the trailer between…read moreothers off of us.

Amazing managers with awesome customer service experience. I have two of my trailers there, one…read moremore coming soon. They can also leave it out for you during after hours. Amazing team!

We just moved to Oakley and we realized that we need storage space inside the garage. We checked…read moreYelp and found Summit Garage Storage. He has a lot of 5-star reviews and we decided to call Ian -the owner and ask him for a quote for installing overhead racks. Ian has a lot of knowledge and experience in installing overhead racks. After measuring, he gave me several options on where and the size of racks I can install. After several considerations, I opted for a corner rack with two 4'x8' racks connected at the corner of the garage. He came on the scheduled installation date. He was very professional. He advised me that he has to replace one of the 4'x8' since it will be too long and will be in the way of the garage door railings. He did a good job and I was satisfied with his work and product. The overhead racks are sturdy and just about the right size. Since he installed a shorter rack, he lowered the price of the material installed. He's very honest and fair in his services. If you want to install overhead racks inside your garage, I highly recommend Summit Garage Storage. You'll be satisfied with his work and expertise.

Straight shooter! Decent pricing, good work, finished the job on time!…read more The overhead racks looks good and sturdy!