THEY LOST MY WEDDING DRESS! DO NOT GO HERE!…read more If I could give zero stars I would. I dropped off my wedding dress in September 2024 and was told it would be done in December 2024. I still have not received it. The woman that works there just says "I don't know". She finally gave me the number to the corporate office and I spoke to Michelle. She assured me my wedding dress was not lost it is just taking longer. I told her that I want to know where it is and have it shipped back even if it is not clean. She told me I would get a call the next day and have not heard from her. I just tried to call and she did not answer and her voicemail box is full. I assume it's the rest of the angry customers with lost garments because there is a giant stack along with mine. DO NOT GO HERE!

Been waiting 5 months to get my daughter's wedding gown back. Apparently all wedding gowns are…read moreshipped to New York for cleaning and boxing. Called twice and no one could tell me when to expect this gown back from New York. I asked to have someone call NY and get a date as to when the gown will be delivered. Waiting on a call back. Very frustrating.

This review is for the seamstress, not the dry cleaning. I took in two pairs of jeans to have them…read moreshortened and wanted original hems put back on. The seamstress proceeded to tell me all the reasons that she wouldn't/couldn't do it. I have had multiple pairs of jeans, just like the ones that I took in, hemmed with original hems with absolutely no problems whatsoever. A hem is a pretty basic thing for a seamstress, even if it involves putting back on an original hem. I would have much rather she told me that she just didn't want to do it, or didn't have the time, than to insult my intelligence by telling me all the reasons it couldn't be done. Dry Cleaning Butler might want to explore hiring a new seamstress.

We have been using Dry Cleaning Butler for years. They have been consistently good and surprisingly…read morevery timely in returning our cleaning - many times earlier than expected. One time I took new clothes I recently had purchased from a department store because there was a slight mildew odor. I did not notice the odor when I purchased them, only after I arrived home and removed the tags. The dry cleaner deodorize the clothes so there was no smell at all. I was so happy and amazed it got the odor out without ruining the clothes. I have also had my clothing altered with very good results. I will continue to use this dry cleaner, I have trust in them and the quality of the workmanship is very good. Nice people work there too, which means a lot to me.

Dry Cleaning was fast, thorough and a fair price. Definitely will use again…read more Can t beat the location as well.

So efficient, so convenient, such a helpful staff, and so fortunate to have a cleaners near us…read more TIDE Cleaners does a great job!

I came to town for my grandson's wedding. Unfortunately, my dress did not travel well and was so…read morewrinkled. I called to see if Comet could press it on a Saturday. Sure enough, they told me to come over and did it while I waited. Beautiful job! I can not thank them enough for saving the day!!! Nice family owned establishment which makes all the difference.

Been going here for years until my girlfriend had a horrible experience, so much so that I recently…read morestopped going there and decided to write this review. She had a leather jacket cleaned which took four months to get done. This is after she was told 2-3 weeks. During the wait, she would call numerous times with them saying they would get back to her but never doing so, on other calls saying they didn't know the status or where it was at. On her last call to them, the manager Chelsea openly laughed at her concerns and offered nothing for the trouble. After requesting that it shouldn't be paid for since it took four months, Chelsea said it wasn't really their problem since it's done by a third party. The manager showed no remorse and was even insulting when inquiring about the status of the item and it taking so long with little to no communication or explanation.

Comforter was cleaned with an estimate of two weeks. Received a text that it was ready after five…read moredays. Reasonable charge, return in a nice zippered plastic carrier bag

Did a great job on repairing a Pendleton for me. Cleaned up my shirt and it's like brand new…read more Gracias, Comet!!

Very clean I was very happy for the size of some of the washers and dryers! Will definitely use…read moreagain! They are great!

I have had shirts, men's suits, a sweater and slacks dry cleaned and laundered here.  The prices…read morehave become exceedingly high.  They appear to do a good job handling my clothes.  If the prices weren't so exorbitant I'd give them another star.

The "lost" my wedding dress. If I could give zero stars I would. They kept telling me different…read morestories and it's been missing for over a year. It's been this most miserable process and horrible customer service.

Mainly giving a poor review for deceptive pricing, my coat was cleaned ok. When I dropped off my…read morecoat I was quoted a price and when I picked up I was charge 2.5 times that quote. I asked about it and was told, " oh its a wool coat". If that was the case why wasn't I told this in the first place. I even tried to pay when I dropped off but she refused-- it's almost like she held my coat hostage. I paid because I wanted my coat, but I will not be returning. Be straightforward, be honest.

What a relief knowing my wedding dress is now safely stored away in a beautiful safe box. I felt…read moretotally safe leaving my dress in the hands of Sarah. I seemed to be all over the place with my life, getting my appointment set up, showing up to the appointment but I was shown grace and was treated so well. These days great customer service seems hard to come by so I was very pleased. My dress had stains and massive amount stickers that were hand picked out and my dress is spotless! They are very detailed in their work and are totally open and communicative with you throughout the process. I highly recommend getting your wedding gown cleaned and preserved here!

I messaged this business through Yelp and got a near immediate reply. The owner was super nice…read moreand answered a lot of detailed questions. I wasn't actually looking to preserve a gown more than I was looking to clean and prepare a vintage gown for sale. Ultimately that's been put on hold thanks to an enormous power bill and some medical bills I need to take care of first. I wouldn't think twice about doing business with this company when the time is right.