Their ice cream is so good! It was a bit of a wait but otherwise I highly recommend going to this…read moreplace for dessert. I tried the Ms Mouse and it's probably my favorite! I also recommend that ice cream if you love fruity ice cream as it has pineapple and strawberry dole whip.

This dessert shop has been on my list for a while and I'm so happy to finally give this place a…read moretry! The place is well-maintained with ample indoor seating. They have standard chimney cake creations with ice cream but you can make your own if you wish. There was hardly a wait for your dessert to be ready. I got the matcha monster. The ice cream was so soft, light and not too sweet. The chimney cake itself was light, flaky, with enough structure to hold the ice cream. Caution of taking it out of the paper cone wrapper though because I almost dropped the entire thing. This was such a pleasant sweet experience and I would definitely make the extra drive to the westside for this!!

Amazing!! Cupcakes are absolutely incredible!! I just love a good local owned bakery and this one…read moreis wonderful. Please go and get some treats!

I have driven by this bakery SO many times and finally decided to take the time to stop in…read more Even at almost 3pm you could tell they had sold a lot, but still had a nice selection. Absolutely gorgeous cupcakes. Obviously made with great care. They also had wonderful cookies and bars (including gold bars). And homemade marshmallows!! And if it's possible, they taste even better than they look. I bake and I love cake/pastry of all kinds. And I can easily say these are the best cupcakes I've ever had, hands down!! I will certainly be back and encourage you to do the same. p.s. they are having an event tomorrow where they'll also be test driving coffee for the first time. Details in the pic below BitterSweets Bakery 9401 Golf Course Rd NW suite A, Albuquerque, NM 87114

HOLY SMOKES! do i love this place! you walk in and you can just smell everything baking. that was…read morethe first wonderful thing. the selection is very nice as well. i got some cherry strudel but they also have some really good looking cookies, cheese cake, rolls, tres leches cake and mini cinnamon buns. i also got a torta on a beautiful roll and a delicious cup of medium roast coffee. the owner was super friendly and helpful. it was really a terrific experience all the way around. i really can't believe there's only 1 review for this place and i feel like my words don't really do it justice. and part of me wants to selfishly keep mas cafe all for myself.....buy ya know, what fun would that be?

We tried a few different baked goods, and they were pretty tasty. From the front counter you can…read moresee straight back through the kitchen and watch the pastry chefs in action as you select from the packaged goods at the counter. While frequent hand washing is being practiced, the bakers dont wear gloves while pounding out the dough. I do so much in my own kitchen by feel that I can see the necessity of bare hands when folding and rolling pastry, but as there isn't a dedicated server/cashier, the lack of gloves made Raz a little nervous. On the other hand, the strudel is thoroughly worth nearly any risk, as I've never had one so good. I think the red berries were cherry, and I've no idea what went into the sweet cream, but I've been dreaming of it for a couple weeks. We tried to go back for more last Sunday, only to find that despite an internet posting of Sunday hours, Mas is closed on Sundays. I'm not thoroughly deterred, and I figure it's not too far out of the way of my daily commute that I might not be able to try for more strudel mid week...

Friendly service, awesome menu and flavors…read more My coworker brought me here during a business trip and I loved it so much I came back before heading back to Phoenix. The first time I got the breakfast bagel which was great but I couldnt stop thinking about the japanese milk bread french toast. It was worth the trip back.

Amazing food so so yummy you can tell the ingredients are fresh my girlfriend loved her plate I…read moreloved mine and oh my the chocolate cake is so good too. Ambience is nice we loved sitting in the comfy booth and Sel our waitress was very sweet and attentive. We need more people with customer service like hers. Very genuine! Would definitely recommend this place. 10/10

Beautiful & SO tasty! Lots of actual flavor, not just sweet…read moreNice sturdy boxer to keep them pretty Pretty location, VERY nice staff

We had the carrot cake and the strawberry cake. Both were delicious. Perfect texture perfect taste…read more This is the real deal. If I lived here, I'd be buying a lot more things from him.

cookies is alright. pricey but worth the money every once in a while. Workers are usually nice and…read morefriendly. I like how direct the store concept is. I like how quick i can order and then have my cookies in a couple minutes.

January 30, 2026 Rio Rancho, NM Cottonwood…read more FIX YOUR CUSTOMER SERVICE OR LOSE YOUR CUSTOMERS FOREVER! Worst Customer Service ever! Walked in and nobody was in line but me. The girl was so busy focusing on to go orders she couldn't even say hello. After 3 1/2 to 4 minutes I finally said hello and she came over and said what can I get you? I gave her my order, and then I paid with cash. She was wearing gloves and took my money and gave me my change. She walked back to fill some more cookie orders. I asked if she could change her gloves because she just touched money. She was aggravated and irritated. She threw her gloves off into the garbage and grabbed two new gloves and went behind the corner. I don't know what she did behind the corner, but the other employee was watching her the whole time in curiosity, and then looking up at me. Which is interesting because she did not hear the conversation going on. In hindsight, I should have just asked for my money back. The woman came out, got the cookies put them in the box and gave them to me. I thanked her for changing her gloves and told her I was immune compromised and I thought it was not appropriate to touch the money and then the food. Apparently this is an upsetting thing for her to conceptualize because she once again was irritated and disgusted as you could see in her face. I then asked for my receipt. After pounding on the keypad with great force, she gave me my receipt. I thanked her again. And left. No, I did not give her a tip when I paid for my cookies. I didn't give her a tip for two reasons. First she never acknowledged me and I waited for up to four minutes and then had to acknowledge her before she even came over to assist me. More importantly, I don't think it's important to tip a person at a cookie shop to give me a cookie I paid five dollars for. That is their job. Am I supposed to pay five dollars for her to ring the cookie up, and then tip her for giving it to me? This has got out of hand.Crumbl cookies should not be asking for gratuity at the register. If you want have a tip jar that is something different. I just went out to dinner and the waitress worked her back end off to serve me and all the other tables. I should not tip you for handing me a pink box. Perhaps this location needs to rename themselves to crummy cookies! For record and management to know I went in on January 30, 2026 at 6:05 PM.

Great service - great artisan level bakery...all the way. I thought I had honestly already…read morereviewed these folks five years ago... My apologies. Every time I've come here they've always been professional, serving up top shelf baked goods. If you've never been...just go and enjoy!! Regarding my five-year-old's birthday cake... They made that cake on four days notice...after another local baker just went silent. Thanks again Amanda / I really appreciated you squeezing this cake in on such short notice!!!

First time I visited. Ordered a croissant, latte, Danish, and Green Chile Biscuit. The latte was…read moregood, but the pastries were awful. Danish was hard, dry and stale. Croissant was the worst I ever had. It was doughy and flavorless. It must have weighed a quarter pound. Biscuit was ok, but a bit stale. Prices were high and I will never go back. Croissants at the supermarket are even better.

A place I wanted to love, and it's close to my house. I try to support local businesses whenever I…read morecan. The breakfast burritos are terrific though the cinnamon rolls are often overbaked. Bagels taste good but one time they were plain awful (the owner admitted to dough issues that day). The issue is that I've found the bakery open only about half the time I drop by during listed business hours. A few times they were closed early, then the last time I went (last weekend) they were completely closed, with the sign stating "staffing issues." Don't think I'll go back again unless the baked items improve or their hours become more consistent--preferably both!

I keep forgetting to post a review! Weeks and weeks ago I saw a post on FB that there was pickle…read morebagels. With me being a pickle fiend I drug my husband over there the next morning to obtain a pickle bagels. Sadly my hubby is not a pickle nut like I am. I think he got a cookie or something. It's been awhile. He really liked it. I LOVED my pickle bagel! It's a great little bakery with a lot of great options. I believe we will try the cinnamon rolls tomorrow morning! Service was great and efficient. They were helping other customers but let us know they would be helping out a shortly. Definitely going back! It's a local gem!