We honestly could not be happier with our experience. We had Spoor's replace almost all of our HVAC…read more(AC condenser, furnace, some ductwork, HVAC lines and electrical, and attic insulation). From start to finish, Garrett and his team was professional, fairly priced, and clearly cared about the quality of their work. What stood out most was their commitment to making sure everything was done right. Garrett even had this cool tool that analyzed what size unit we would need based on the size of the house, orientation of the sun, ups and downs in the weather during the day, and the temperature we like to keep our home set at. I've never seen anything like it. Any time we had questions or concerns, they were responsive, patient, and willing to help. Even when there was a small project miscommunication along the way, they completely stood by their work and made sure everything was corrected and handled properly without hesitation. That level of customer service and integrity is hard to find these days. The quality of the installation and follow-up support exceeded our expectations. You can tell they genuinely care about their customers and take pride in their work. If we could give them 10 stars, we absolutely would. We'll definitely be recommending them to friends, family, and anyone else looking for HVAC work!

My water heater and furnace were both giving up the ghost about the same time, and Spoors replaced…read moreboth. I am extremely pleased with the work they did. They put up with my ignorance, answered my questions, did a really neat and tidy job, and cleaned everything up. I could not be happier. I had earlier asked some other outfit and got unhelpful answers wanting more money. The difference is like night and day. Go Spoors!

We had shopped around to a few places and had asked for them to do an air conditioner tuneup for…read morethis season and also a dryer vent clean out. They were the one companies that got back really fast. And when I say fast, I have put in a quote and I got an answer back within five minutes. They were very on top of everything asking me what I want done they gave me the price right upfront so there wasn't any surprises. It was a flat rate of $69 to do the AC tuneup. Then they gave me 5 to 6 choices for time scheduling to come out to do the job. They were able to do the job the very next day and the very first appointment at 9 am. Clayton was our technician who came out. He was very friendly, very polite and very respectful. I was able to walk him through the whole house to show him where the job was. I love that they were able to do a 21 point inspection for the AC tune up to ensure that the AC is ready for summer. These were few of the test that was performed: Thermostat: Ensures it's functioning correctly and calibrated. Filters: Inspects and cleans or replaces air filters. Electrical Components: Checks wiring, connections, and safety controls. Airflow: Verifies proper airflow through the system. Visual Inspection: Checks for any signs of damage, wear, or leaks. Operational Test: Runs the system to ensure it's operating correctly and efficiently. Clayton was also able to tell me that our filters need to change over and was able to give me the sizes so that I can purchase the correct ones to install for ourselves. He did a phenomenal job with the dryer vent cleaning, which also happened to be in the attic for us. He also told us that there was a small drip in there and was able to clear out the clog from the AC for us. He was very hands-on, very efficient and very thorough with everything. We had also asked them to give us a quote to move our AC unit which happened to be on our back patio. I love that I was able to ask questions and he was able to give me the different scenarios of what would work and what wouldn't work and why did & didn't work. Thank you so much for your honesty. They are a local business mom and Pop shop we love giving business to local business. We will definitely do business with them again and we highly recommend them to anybody in the area.

TLDR: We paid a lot of money for a new mini-split install by Folsom Lake Heating & Air. They…read moredelivered poor quality, un-permitted work, taking much longer than planned and there's no accountability to properly finish this install. We'll need to spend more time and money to get another contractor to properly complete this job and permitted. I do not recommend this company. I'm confused by the 5 star reviews and I hate to write a bad one, but I hope it can save others from wasting their time and money like us. The communication started off strong, but poor execution when it comes to the actual work. I went with them because they claimed taking pride in making their installs look good with high quality work, enhancing the value of the home. The pictures show this is far from that promise and they don't care to resolve this. Quoted a 1-2 day install dragged on for 1.5 months before the system was even functional. The install started during a snowstorm which I understand brought challenges. I checked if they wanted to reschedule due to the storm, but they insisted they work in the snow all the time. They ran into multiple issues, and had to order replacement parts several times. It was very poorly managed throughout, I would hardly get updates and had to reach out each week to check on the status. Technicians would work on something and no communication if they were done or if the system was ready to use. They eventually got a replacement unit and the system was finally functioning over a month later. I don't mind the delays as long as the final work is properly done, but that's not the case here. They basically called the install done since it's functioning but the rest of the install is already falling apart and poor workmanship. Every part of the install you can see is of very poor quality. Line set covers falling apart, mis-aligned covers, roughly cut edges, paint over-sprayed onto the siding, lines messily laid out under the house already falling down, exterior unit is haphazardly shimmed with rubber blocks, lines covered with a rubber sheet zip tied as a cover, interior unit has the line coming out the side with a tacky wood cover vs hidden out the back, a plastic piece near the line exit is broken and sticking out. This is amateur DIY quality, nothing close to professional. These are only the places I can see which doesn't give me confidence in the mechanical work I can't see. I'm especially worried about the line through the roof. They punched through existing flashing for the skylight and did it in a spot where there's no room to properly flash around the hole to make sure it's water tight. I will need to get a professional roofing contractor to inspect and fix this work. I thought I was overly critical since they have positive reviews, so I reached out to a local contractor for a second opinion. He was even more critical and said it's one of the worst installs he's ever seen. I sent Folsom Lake photos of the issues nearly 2 months ago and there hasn't been much effort to resolve them. It is supposedly in the process of permitting, but again it's been radio silence for 7 weeks. I reached out directly to the permitting company multiple times and they have stopped providing updates. Other notes: The carpet was muddy despite asking several times to remove boots. After the last visit, there was even a boot print on our dining table. They drilled holes in the wrong location on the wall and did a poor job "patching" them up. I could go on but have spent too much time managing this job and I'm really disappointed in the quality and lack of accountability from Folsom Lake Heating. I'm sure they'll respond with excuses, but I have been patient and given them plenty of opportunities to make things right with no results. Unfortunately I will have to take a different route, and it looks like I'll have to spend more time finding a proper contractor to clean up this botched install. Save your hard-earned money, time and headache and hire a professional contractor with more experience and pride than this company.

We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to…read moregive American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano! We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to give American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano!

They communicated extremely quickly and got somebody out the next day. Garrett was extremely…read moreknowledgeable and kind. We had a couple really bad experience with a different company and it made us skeptical of HVAC companies. This ended up being a really positive experience. I did not feel like Garrett was lying or trying to push something unnecessary on me to make a sale, and that he was being genuine and actually really trying to walk me through our options. Because of my positive experience with Garrett, I did sign up for their maintenance package and will only be using them when I go to replace my unit next year.

The Brower Mechanical representative Showed up on time and provided Great customer serviceread more

We have used Brower Mechanical for decades. Most recently they installed a heat pump on our…read moreprimary residence and a heat pump water heater at a rental property. We have their Signature Plan maintenance program for these two locations. On an annual routine maintenance for our rental property A/C unit. There was some question about a possible system leak of refrigerant. Nick performed an extensive series of leak tests and found none leaks. He did what we've come to expect from Brower, i.e. be honest on the performance of our HVAC and don't try to upsell us on expensive repairs or replacement until it is truly necessary. Thank you, Nick!

Customer service... easy professional friendly helpful!…read moreCommunication... excellent! Promptness and professionalism... perfect! Experience and service... exceptional!!! I will keep this business in my Rolodex under .. Reliable Service! Told all my friends too

Their quote was the lowest we got, but we got what we paid for. We had them replace our HVAC a few…read moreyears ago. They did not install the correct size return vent so our heater kept overheating. It would cycle on and off every few minutes and say it was heating when no air was moving. We literally had them come out 4 times before they found out what the issue one. The first 3 times they gaslit us and said that is was our Nest or a draft in an interior wall... I think they have only one good employee because the 4th guy to show up told us he liked to get paid for his overtime and would stick around until he got to the cause of the problem. Also when they finally "fixed" the return vent to a proper sized, they botched the install and had cracks in the ceiling and random screws sticking out in places. So they had to come back again to fix that mistake.

All went well service, quality, and value fast, friendly customer service appreciated them coming…read moreout to fix the problem with such customer care and courtesy, thank you Comfort Heating!

We just used Comfort 1 to replace our HVAC. Brian and Tasha are amazing to work with. We couldn't…read morebe happier with the service.

Service technician Mathew Weathers just performed our bi-annual HVAC check up. Mathew was polite,…read morecourteous and knowledgable of the system. We are very pleased with the service from Fox Family Heating and Air.

Matthew was amazing. He helped me find a leak in my ducts and saved us money by switching our…read morebilling from annual to monthly for the labor warranty. Very polite, prompt and thorough. Also We've had Fox Family Heating and Air for four years of service. The installed a new heat pump for us. Every interaction has been very professional and smooth. Great costumer service they go above and beyond.

My AC stopped blowing cold air all of a sudden. I wanted multiple diagnostic done by different…read morecompanies to ensure I didn't get ripped off. I setup an appointment with them but the first hvac tech that came out turned my AC on and it started working. Since it worked, I had to cancel and they were very professional and very nice. I would definitely recommend them based on my phone interaction with them.

I had mini splits installed by a different HVAC tech. They worked alright at first, but little by…read morelittle, the performance dropped off--both heating and cooling started to struggle. I found Travis on Yelp and saw he works in Kelseyville. He made the trip all the way from Lincoln just to take a look, which I appreciated right off the bat. Right away, he spotted a leak in the system. He gave me the option to just patch that one area and refill it, but he also explained that it shouldn't have been leaking at that connection in the first place. He recommended checking the entire setup. I gave him the go-ahead. Turned out, there were a bunch of bad flares and none of the lines had been reamed, so there were burrs inside. Travis pulled all the faulty fittings and even handed them to me in a Ziploc bag. The repair wasn't cheap, but that was because of how badly the original install had been done. Travis had to undo a lot of sloppy work just to bring the system up to standard. His pricing was fair for the amount of rework needed, and the quality of the job was excellent. I thought I was being smart trying to save money on the original install, but I should've gone with Travis from the beginning. The system I thought was top-of-the-line turned out to be just okay. Lesson learned. Travis genuinely cares, and it shows. In a time when so many HVAC companies are getting bought out by venture capital firms, it's refreshing to work with a small, well-run business that still values quality. On top of that, Travis is a friendly, down-to-earth guy who's clearly winning in life.

After 2 years, these were the first I'd call for HVAC or heating issues. I have 2 separate systems,…read moreafter 20 years, they replaced one for me ..as per previous review. Today I had to have my 2nd unit serviced...low on refrigerant... Fortunately, they had the required refrigerant R-22 (which is almost extinct) available. Courteous and knowledgeable tech, right on time. Kept me informed of what he was doing. Great family owned business, actually being run as a business!

The Technician was professional, courteous, respectful and knowledgeable. He is welcome back to…read moreperform maintenance. He exceeded our expectations.

I had a unique situation with connecting the electrical for an hvac system. Both Jon and Ron are…read moreresponsive, patient, informative and overall provided great customer service! Will definitely contact again for future needs. Thank you!

My AC died on a very hot day and they were able to come out the next morning. The prices were…read morereasonable and they fixed all my issues. Two thumbs up!