All went well service, quality, and value fast, friendly customer service appreciated them coming out to fix the problem with such customer care and courtesy, thank you Comfort Heating! read more

We just used Comfort 1 to replace our HVAC. Brian and Tasha are amazing to work with. We couldn't be happier with the service.

These guys were amazing! I highly recommend Bryan and his team! He is family owned, Tasha is his sister-in- law. She answers the phone and handles appointments, kindest person you will ever meet! Bryan will provide quality Carrier A\C HVAC system for you and amazing customer service and pricing for your needs with prompt attention!! I couldn't be happier with our system installation and service with Angel and his assistant that did the install. Very considerate and conscientious with laying down floor coverings and removing wall hangings, then placing everything back. The A/C is so quiet and comfortable‼very happy, give them a call read more

I have used Comfort 1 for multiple issues with my heating and air. They are always punctual and professional. They are my go to for any heating and air issues. Very reasonable prices and great service! read more

This company has installed a couple of swamp coolers for me and works on my air conditioning for my business. they also set up a schedule for preventive maintenance. They are reasonably priced and definitely a five star business. read more

Our heater went out on Thanksgiving morning and when we called Friday, Tasha was nice enough to get us scheduled Monday morning. Communication was great throughout on time frame, cost and they were super efficient. Angel, the technician, fixed the problem and didn't try to sell us something we didn't need. We are so grateful for their help! read more

Called them up for an AC tune up. They came out and got my unit all cleaned up! Now we are ready for summer ahead of time!! Very professional and they clean up when they are done! Highly recommend. Give them a call for all of your HVAC needs! read more

Brian came in when other air conditing contractors shied away. He had the technical skill to get my job completed.

Comfort 1 has been providing installation, repair, maintenance, and equipment replacement services in 8 of my commercial facilities for over a year. Every time I call Tasha picks up the phone in the office and provides exceptional service. When the technician is on-site they are alway extremely professional, tidy, and always keep me aware of their current status. If repair is needed, an easy to understand estimate is always provided and they have never recommended work that seemed needless or outlandishly expensive. If I'm ever in a bind and not ready to make a large investment, Comfort 1 has always been able to come up with a creative solution to buy some time. You can trust Comfort 1 to do the job right and not waste your money. Most recently (September 2020), I had Brian (the owner) out to my personal residence to assess my aging HVAC system that was struggling to keep up with the Sacramento heat wave. Brian presented me with a number of options and I ultimately decided on purchasing a new Day And Night system. Let me tell you, I couldn't be happier with how quick the install was and how professional their work was. The technician (Angel) checked in regularly to provide updates, recommendations, and always worked to make sure he set the system up to perform the way I wanted. To top it off, they even provided me with two portable AC units to help keep my family comfortable while the system was being installed. Important: They're extremely sensitive to COVID-19 and take all of the proper precautions to make sure they're safe while in your home or office. *5 Stars for Brian, Tasha, and team!* read more

Comfort 1 Heating And Air - My new Day and Night heat pump. - Heating & Air Conditioning/HVAC Near Me - Auburn, California

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I don't even know where to begin with this review. First off, let me just say that this company has the best customer service. Both Tasha and Angel were amazing. Let me give you the back story: our AC unit went out on Friday of Labor Day weekend and another company was called and came on Saturday. First off, the other company's tech that was supposed to come at 8 called in sick and so our appt was pushed back to between 4 to 5. The tech came in and stayed about 15 mins and said the thermostat needs to be changed and the batteries were installed backwards (I know, embarrassing) then he told us the AC should start working but will take a while. It never got better so we suffered Sunday during a heatwave with no AC. While at my cousin's house trying to beat the heat, I stumbled upon a friend's post about this company she had raves about Comfort 1 Heating Cooling & Air. Monday morning at 8:00 AM we called and were able to get an appointment the same day - 2 other companies were too booked up. Funny thing is the other company we usually used called to confirm our appt for Tuesday and we told them we went with someone else and they immediately said they could send someone out the same day - where was this sense of urgency yesterday? Anyways, We were give a time frame of 9-11. Angel arrived before 11 and changed the thermostat but noticed the fan wasn't working and inspected the attic - mind you 3 weeks ago another company came and did a comprehensive appointment and never told us anything about the busted fan or busted thermostat. Angel was able to quickly diagnose the probables. Angel didn't have the part on his truck but said he would check with the warehouse to see if they had the part. Hours later, we figured the company was too busy but then we get a call from Tasha saying that Angel had finished with his appointment in Roseville and was coming back to give us a portable AC unit to help us until the AC was fixed. My family and I were shocked that he would do that especially since we knew he had been working all day (especially on a holiday), our house was out of the way from where he was at and that he had ribs ready to be cooked at home. Lol. When he came back, he set the up the portable AC unit and said the office would call once the part arrived and that someone would probably be back tomorrow night. Now today, we received a call stating the part was in and that Angel would return 5-7. Angel came a little before 5:30 and fixed the problem - it took him about an hour to fix and everything is great! This company has received customers for life due to their amazing customer service and kind and knowledgeable tech. Thank you guys for being amazing!!! read more

The quick response to our heat going out the week before Thanksgiving was much appreciated. The technicians are very professional and knowledgeable. I recommend this company for heating and air conditioning needs. read more

This family owned team is awesome . Super hard working , fast, efficient , great service and rates . They were wonderful to support and assist me with all my rebates. They Didn't have me spend anymore than on what I needed . Now as a result , we have one of the best cooling systems I've ever had . I'm a satisfied and grateful customer . read more

This hvac company COMFORT 1 failed to show up with their appointment Monday 29 June, 2-4 pm. Tasha who scheduled the appointment through YELP did not even call me before if they could or could not make it. I could have used the timeframe to make my errands. This company should be banned from Yelp. But Yelp should also be held liable for their sponsorship of companies like this. What if I had turned them down upon their arrival. I would be subject to monetary penalties. This is crazy with misleading 5-stars this company has garnered via Yelp! Brian contacted me saying he was just too busy because his business just picked up and my appt just kind of got lost in the shuffle. To make amends he would give me a free tune-up and along with that he apologized. I understood his situation and accepted his apology. I withdraw the one star rating and would give him five stars for initiating a resolution to both our satisfaction. read more

Brian installed a new HVAC unit in the house I bought 2 years ago because it didn't have central air conditioning. How can anyone in the Sacramento area survive without air conditioning!? Brian was very professional, friendly and punctual. He gave me the best rate out of several other bids and even helped me with the rebates that are offered for installing a new unit. He worked fast and even showed me how to use my new HVAC...so I didn't have to read through instructions myself. A year later, my parents needed to replace their HVAC so they also contacted Brian. They said they love their new unit and that Brian was great to work with. read more

Brian and the entire outfit are great. I had an emergency, and they were out within a couple of hours. He did a great diagnosis, and fixed some really terrible work done by another "contractor". This should be your first call. read more

They did fantastic work for us and provided excellent customer service! I had some bad luck with other HVAC companies not being able to give me service and canceling appointments. It's a busy industry in the summer, I know. But Comfort 1 showed up when they said they would! They were straight with me from the get go, explaining all of my options and once I made my choices they wasted no time at all in getting the job finished professionally, cleanly and quickly. I wish I had called them first! read more

Nothing but great things to say for the owner Brian and his team. It was time for us to replace our HVAC system and I recieved multiple quotes. Comfort 1 pricing to replace and upgrade our HVAC system was extremely competitive (to the point one of the other company's remarked on how good of a deal it was). What sets Comfort 1 apart from the others is their wonderful customer service! Tasha was quick to respond getting things set up and helpful with the rebates and inspections. The install went smoothly and the team worked hard to get the new efficient system up and running quickly. After using our new system for a bit, Brian came out to balance our system and make adjustments to make sure our heating and air needs were met. If you are in need of HVAC service or maintenance I would highly recommend Comfort 1 Heating and Air! read more

Brian and his te has never failed to be there for us! 1st in our old house they completely replaced out heating and air system at a really fair price! Then when we moved into our new house 3 years ago the air conditioner wouldn't work. Brian didn't hesitate to come over the same evening to get it working again! Just recently, same heater, stopped working. He came right over and figured out the problem, ordered the part and fixed my heater. We just bought a new gas dryer and wanted the gas lines moved. They were able to do that too! Got all fixed in 1 afternoon. These are great people who are very affordable! I recommend them to anyone looking for their services. read more

Update 7/17/18. I to call Comfort 1 again as a problem developed. They were great at responding and checking out my system. Turns out it was a defective part (rare, but it happens). Got a different technician this time, but he was just as friendly and helpful. Two thumbs again on their response, follow-up and service. No problem recommending this outfit. read more

My HVAC system is on its last legs and just as it was getting colder, the heater stopped working. Comfort 1 sent Angel out and he thoughtfully went through the system finding 3 problems. He even worked in to the night to replace a faulty gas valve (replaced for free because it was just over 1 year old). He did great work and is very personable too. The bill was less than $100, proof these guys are honest. Highly recommended. read more

Called Comfort 1 after seeing many other businesses were closed. They had a technician out to our home within 30-45mins. Angel was polite and got along great with my husband. Completely in awe with how quick we got back to a cool house. Thank you! Highly recommended. read more

Our air conditioner was acting up, so I reached out to Comfort 1 Heating and Air. They were able to get out to my home the next day with an available appointment between 6-8 pm (no extra charge for after standard business hours). Angel (the service tech) called when he was 15 minutes out which put him at our home at 6:30. He was able to diagnose the problem and get our unit working properly at a very reasonable price. He left our home around 8:30 and still had two more houses to go to. Comfort 1 knows this is their busy season and make themselves available for their clients until 10 pm without overcharging. This was my second experience with Comfort 1 and I couldn't be happier. I will continue to use them for all my HVAC needs and will continue to refer them as well. read more

I would recommend Comfort 1 to anyone for HVAC service! Comfort 1 is easy to work with, punctual, excellent at communication by phone & email and are willing to go above and beyond. We were looking for a new HVAC company for our business in Martinez. Our sister office in West Sacramento uses Comfort 1, and so we called Comfort 1 to see if they would travel outside of their normal territory, which they agreed to do. The tech arrived on-time, even after driving such a long distance. They inspected our four roof-top units and gave us an explanation of our equipment and what they needed. We were so impressed with their professionalism, we signed them up to do our quarterly maintenance. I liked their service so much, I asked if they would give me a quote on my residence, which is also about 2 hours away from Sacramento, which they did. Comfort 1 is absolutely the best, most reliable HVAC company I have ever worked with. read more

Brian and Angel always fix our AC issues no questions asked and come as soon they can. I love an hour of not more away from the shop too. I recommend them to everyone. read more

We were blown away with Comfort 1's exceptional customer service tonight. Around 6pm we noticed our house was getting hot and the condenser stopped turning on. We turned off our AC so we wouldn't cause other issues and started to freak out. I'm 7 months pregnant and we have a toddler, so bearing through this 106 degree weather nor going to a hotel would be very fun. I called and texted our normal AC place - no response. Started down the yelp list and the first 10 places couldn't help us tonight or tomorrow morning. Then I called Comfort 1 and they were extremely helpful from the beginning. The woman that answered was so sweet and said she would be able to get someone out to us tonight. A Technician was at our house within 45 minutes!!!! This was on a Saturday night, when no one else would even answer their phones. Their diagnosis rate was very very reasonable. I won't even tell you what the issue with our AC was, because it is so embarrassing that we did this to ourselves. But I will tell you that they were able to diagnose the problem accurately, fix it quickly and be on their way all within an hour. He also gave us further information on the condition of our system, which was helpful, and just had a good laugh with us rather than making us feel like idiots (because we surely were!). We will definitely use Comfort 1 in the future. They have earned our business 10 times over. The technician's name was Angel.... and he certainly was to me and my family tonight! read more

Awesome service at a fair price. Brian is an expert at identifying and repairing the surprises the "no surprise guys" built into the system.

Brian at Comfort 1 Heating & Air is top notch! He is honest, reliable, punctual, confident, etc. We have had him do some inspections and routine maintenance at a couple of different homes and have been extremely pleased with his work and pricing. His office assistant communicates well regarding appointments and invoicing. We were referred to try him via a real estate agent and were very glad we went with his services. We highly recommend this business. read more

What can i say these guys are life savers. Due to this crisis going on im grateful a company with high standards are still available to help out our family. I have a one yr old and a baby on the way , these guys were able to put my worries at ease with there own cleaning supplies as they work and gloves and masks! Amazing how much they cared as well as fast they were getting our heater back on. We also had our filters changed. This is the only company ill be using thanks guys for the care and service you gave us ! read more

I wish I could give this company more stars. I found them after having my home warranty company fail me quite a few times & getting an inspection from another company telling me i needed a new hvac system. While my unit is old & needs to be replaced, re-routed to a different location we got it working till I can afford that huge expense which is MUCH appreciated being a new homeowner. I can't begin to express how much I appreciate Brian for everything he done & his true honesty. I will call them for anything I need in a heartbeat! Thank you so so so much! read more

I highly recommend this company, they get the job done,they are fast, professional and very honest. Technician Angel has serviced our home a few times and has done an excellent job. What I like about this company is that, they truly care about their client/ families. You can tell by the hours they are open and available for their clients, everyday of the week until late night. They make their company hour schedule flexible for working families, which is wonderful. Thank you, for keeping our home warm during winter and cool during summer. Great job! read more

I was very impressed by the service I received from Comfort 1. They were responsive, considerate, and efficient. They provided me with payment options to fit my needs and their prices were very fair. Everyone I encountered was knowledgeable and willing to take the time to explain things to me. I would highly recommend this company to anyone needing help with their air conditioning. read more

I have nothing but good things to say about this company. They are friendly, fair, honest and there's no cheesy high pressure attempt to upsell. Angel has been my technician for 2 separate jobs and both times exceeded my expectations. Highly recommend! read more

Just had our AC system looked at. Have nothing but positive things to say. Brian seemed very honest and I really felt he had our best interest in mind. Even scheduling and communicating with the company is very easy and efficient. Would totally recommend! read more

I am so pleased with this company! A puddle had leaked out at the base of my HVAC unit in the garage, and it was making worrisome sounds. I was concerned it could be on the verge of failing in this heat wave, so, based on their excellent Yelp ratings, I called Comfort 1. They had Brian and Angel come out that same afternoon! How many companies respond that quickly? They determined that the drain was clogged, that I was using the wrong kind of filter and that it was low on refrigerant. For no additional charge to the $69 service call fee, they cleaned out the drain and gave me a new filter of the proper type and size. They charged me for 3 lbs. of refrigerant at $45 per pound, so my total bill was $204. Brian spent quite a bit of time explaining things and answering all my questions. Now my HVAC is humming along beautifully. No more leaking and no more worrisome sounds. Comfort 1 Heating and Air is now my go-to company for all my HVAC needs! read more

Brian is the best. We had trouble with our air conditioner every day at the same time; he came out and diagnosed and fixed the problem and his prices were very fair. I would highly recommend him to my family and friends. read more

Called Brian out to look at my broken ac after the home warranty tech looked at it for 2 minutes and determined vandalism. Brian found the real issue and helped me through the process with my home warranty. He brought out a portable ac for my bedroom to at least make it comfortable. After a nightmare 7 weeks of dealing with the home warranty I was able to have Brian install an entire new system that came out clean and professional. I cant thank Brian enough. read more