Had to get an MRI on my knee and found these guys on Google. Extremely friendly, thoughtful, and helpful staff that made the process as comfortable as possible. I don't have health insurance at the moment and only paid about $500 total for the MRI, CD with images for my personal records, and a meeting with an expert radiologist to go over the images. MRI took only 20 mins and their machinery was quite accommodating for people with anxiety and/or claustrophobia -- if you have to fully go into the machine, the whole top of it is open so you can see the ceiling. There's also a TV playing which is a nice distraction from the knocking and clanking of the MRI machine. All in all, a great experience! Would absolutely recommend :) read more

I like the weekend tech better because he was more friendly and sympathetic. You Can tell he genuinely cared about his pacients. I had to have it rescheduled and had a different guy during the week to do my mri and he seems very negative and not happy. I dont know if he is always like that daily or just having a bad day but I just felt like he didn't want to be there. The gal job shadowing was friendly if you talk to her. I wished her well ...my advice would be to be more genuinely friendly to pacients. Its hard for people to do them sometimes and it would be nice if you are sympathetic of mental health issues such as panic attacks. Thanks have a blessed day. read more

WOW, how exceptional is this place and right here in town. Having extreme claustrophobia, my options have been limited. The time before this. I used an "open mri" and it worked great. However, my PTSD, anxiety and Claustrophobia have exploded and that wasn't an option anymore. I was looking to Los Angeles for clinics there, when I found out there was a " sitting mri" here in town. Why did nobody tell me about this? Anyway, I went and it was very pleasant. The mri was very low stress and the staff were very professional. We even joked about them getting me a coffee and croissant, they didn't but it was a good joking conversation. I HIGHLY RECOMMEND. read more

I love, love this place I've had ALOT of medical tests done in my life so far. MRI's have to be the most negative anxious causing ones. In my past, I had to have a neck/cervical MRI done, at a different place, and they used a device to hold my head still & put u in the MRI machine tunnel as usual. It was a HUGE negative experience. So when my doctor recently ordered a MRI to be done on my neck/cervical & low back/lumbar I had discovered Expert MRI. They do open MRI's. I had a wonderful experience. I have since had to have an MRI of my shoulder so I went to Expert MRI and had no anxiety. I HIGHLY recommend this company. read more

Everyone was very kind and understanding. claustrophobia is not fun. The staff made everything as easy for me as they could. I'm so grateful that this is an option. Thank god for the meds to get through the procedure. Even though it is an upright machine, you are still back in a small space and sedatives are needed. My procedure included a cage on my head for a brain scan, they were willing to no use the bar across my lap which really helped my mind calm down and not feel trapped. Again the chill pills are a must for someone who is truly claustrophobic, but this machine is a god send! Thank you Expert MRI for your care! read more

I went to Bakersfield Upright MRI after not successfully getting open mri done at another bussiness. The folks at Bakersfield Upright MRI (Expert MRI) were very helpful, polite, understanding,and encouraging. I've had clausterphobic, stress and anxiety trying to get regular open mri's done, but with the Upright MRI I was able to get test done. Yes, its still a bit of a snug fit, but I was able watch t.v. while sitting up during procedure. I would definetly recommend this type of MRI to anyone, especially if clausterphobia is involved. read more

Everyone from the receptionist to the MRI technicians are so compassionate... I was so anxious because I have a fractured spine, but their kindness and compassion made me feel less anxious and even comfortable. I had no pain during the MRI and it was so much less restrictive than a regular or even an open MRI. For those who cannot lie flat, this place is the best! Thank you so much to the entire staff for everything! This is the only place I will ever go to get an MRI in the future. read more

Really fast, everyone was really nice and polite. I did lay down MRIs at a different place for my neck and back and it found a couple bulging discs in my neck but nothing in my lower back where it hurts the most. So did a stand up MRI here and it found 5 spots in my lower back of bulging discs that is causing nerve damage. read more

The location is very accessible and parking spaces are excellent. They have excellent customer service as well from the receptionist to the MRI personnel. I felt comfortable and relaxed. The center is clean and I loved their halloween themed displays. There are also free water and some treats too at the waiting area. read more

My wife and I had the best experience. We are both claustrophobic and the upright MRI was just what we needed. The staff there were all so welcoming specially Melissa. We drove 1 1/2 hours but so worth it... If my wife and I need further MRI's we will definitely be making another trip to Bakersfield upright MRI.. read more

They were really good to me, how ever I am not claustrophobic, so it was very painful for me to sit squeezed in the upright MRI, to get my spine done. I am sure sitting gives a better MRI, due to the gravity pulling you down on your spine, but really I would much better lay on my back getting one of these done. read more

I love Bakersfield Upright MRI, I come from Fresno, CA. I love their office, every time that I have to go there my experience was great! Go customer service, from the front staff to the back as well! Just an awesome wonderful group of people great staff, one of the best medical office's that I have ever known! read more

Hello my name is Andy Stewts and I have a great fear of enclosed spaces. When I got to the MRI today "Paul" was helping me today and he was extremely gently and helpful. Also the 2 woman upfront where supernice. I recommend that place to all in Bakersfield, California nothing to fear but nice folks. read more

Love this place! Had several mris over the last decade and each time the experience is pleasant, professional and easy for those of us who suffer from anxiety and claustrophobia. I don't know why more people are unaware of this upright MRI technology. The staff there is friendly and accommodating. read more

I had a little bit of a meltdown when I realized I had to squeeze into the machine and the guy helping me was nice and comforting while I got myself together. He informed me when each set of pictures was done and told me I was doing great. I appreciated him and his patience and kindness. read more

Thank you for making my experience pleasurable. I tend to have a high anxiety for anything closed in. The MRI itself was tolerable, but your staff made it very accommodating allowing my husband to be in the room with me. Thank you all again would recommend this place in a heartbeat! read more

I was scared to death to get an m. R. I on my brain. I called several times to schedule and check it out. I went this morning and it was the most awesome experience I could have I. was completely Calm.. And the test. Went by just a scheduled great place, a highly recommended. read more

MRI isn't really very enjoyable The two young ladies that prepped me for the MRI are outstanding employees very helpful and professional with great attitudes I arrived at 8am and was complete at 9am The good part is the technician made me aware of all I needed to expect read more

Nice visit thank you guys! I had a great time during the exam check. thanks again. I really recommend it for anyone to choose for theirs services I hope to see you there for future needs in any event. Have a wonderful time all of you guys and keep going on and on. read more