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    Balena Bagels

    4.5 (37 reviews)
    Closed 7:00 am - 2:00 pm

    Balena Bagels Photos

    Business Info

    BALENA BAGELS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed

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    Troy B.

    ~ This is my favorite bagel shop! I have really enjoyed all the bagels I have been getting here. They are legit delish! I recently joined the rewards program, and wished that I had done it sooner. I have had a chance to try the Scallion Cream Cheese too since my last review, and it was delicious (and so was the coffee). Big Cheers! P.S. They often sell out, so get there early!

    Balena Bagels
    Gracie D.

    When this shop first opened last fall, it took me a couple tries to finally catch them when they were not sold out. This shop solved the issue of no bagel shop in the South Hills area that has been an issue forever. The service both times I went was quick, and the employees are friendly and helpful. The shop is very small, so you will have to take your goods to-go. The bagels here are very good, especially when they are fresh. My only wish for the future as they expand is that they carry a sweet bagel every day, as currently it is somewhat random when they are available. I know they are continuing to ramp up and add more, but also consistently having a breakfast sandwich option would be a plus as well. Overall, I have had positive experiences here and look forward to seeing the growth of this business.

    Tiff M.

    Best bagels in Pittsburgh! This place has plenty of options! I love their selections and they have " specialty" shmears that they rotate out. Everything is made in house and you can even purchase some of the schemers. The line can be long on the weekends! There is street parking but can be hard to find spot.

    Salt Bagel
    Katie M.

    Fantastic bagels! You have to get there early to get your choice of bagel, but all the ones I've tried have been fantastic. Small area for waiting, but cute and quaint. Salt bagel didn't have an overwhelming amount of salt on it. The Asiago was great, too.

    Trish L.

    My first visit was on a Sunday morning at 10am. The line was through the door and partially down the sidewalk. Fortunately, it moved quickly and I was in and out with my half dozen in 12 minutes. The staff were friendly and appeared to be working efficiently to get orders in and out. They were constantly replenishing the bagels while I waited. Every flavor looked amazing and the super small space smelled amazing. This is definitely a takeout only place with a max standing room of maybe 8 people, 10 if you squish in the corner. The half dozen price was $12.50 which I think is fair for the quality. Parking was street parking, but there's a public lot just one block down.

    Sold out of varieties very fast!
    Angie C.

    Do you think the South Hills is hungry for a good bagel spot? Balena Bagels has been getting ready to open for a while right next to Anthos, another favorite of mine in Castle Shannon, and I have been excited. When I saw on their Instagram that a soft opening was happening the next day, I planned to go early, before starting work, and grab a couple of bagels. Good thing I planned to go early, because any later and they would have been fully sold out. Word-of-mouth spread quickly, as the next couple of days saw them continue to sell out quickly, even as they ramped up production and offered more product. I heard stories of lines wrapping around the block. And they're worth it. The bagels are great. Exactly the crusty outside and chewy center I'm looking for in a bagel. They are a small shop, grab and go, no seating. They offer about 10 varieties and you can get yours prepared with cream cheese or butter or just take them in a bag to go. Although they are still clearly ironing out their operations, the product is fully baked, no pun intended, and everybody working here is super friendly and excited to be part of the community. They also offer La Prima coffee. I am so excited to have them in the neighborhood!

    Everything bagel and Asiago bagel
    Sarah M.

    We were excited to visit Balena today for their soft opening! The two bagels we tried, Asiago and everything, were both excellent - Soft with a crunchy exterior when toasted, and the everything bagel had a lot of seasoning. Staff was really friendly, and seemed just as excited to be there as we were. They didn't have cream cheese yet, so we look forward to coming back soon. Drip coffee from La Prima was available, though we didn't try it.

    Menu
    Andrew A.

    Best bagels in the South Hills! Excellent service and atmosphere! Very convenient for the trolley riders on all 3 T lines! How to ride the T to Balena Bagels: Blue/Silver Line 1. Take the Blue or Silver Line to Willow 2. Take the access to Castle Shannon Blvd 3. Cross the crosswalk over Blue/Silver line and Willow Avenue 4. Turn right on Willow Avenue 5. Balena Bagels is on the left Red Line 1: Take the Red Line to Overbrook Junction 2. From the inbound platform go down the ramp and then turn left towards Willow Station 3. From the outbound platform cross the crosswalk and then turn right 4. Take the access to Castle Shannon Blvd 5. Cross the crosswalk over the Blue/Silver line and Willow Avenue 6. Turn right on Willow Avenue 7. Balena Bagels is on the left

    Outside
    Allyson H.

    Delicious fresh bagels! Highly recommended the everything bagel of course. Staff is very friendly too. Show up early, they sell out fast.

    Outside of Balena's

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    15 days ago

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    20 days ago

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    7 months ago

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    1 year ago

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    Audrey B.

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    1 year ago

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    Audrey B.

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    7 months ago

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    24 days ago

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    1 month ago

    These bagels taste disgusting. I love a sourdough bagel concept but they didn't pull it off. The coffee wasn't even that great either

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    1 year ago

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    4 months ago

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    1 year ago

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    Audrey B.

    Katie, thank you for coming early and trying our bagels!

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    1 year ago

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    Audrey B.

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    1 year ago

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    2 years ago

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    Audrey B.

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    2 years ago

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    Audrey B.

    Angie, thank you so much for the 5-star review! Come back soon.

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    2 years ago

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    Audrey B.

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    2 years ago

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    2 years ago

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    Audrey B.

    Andrew, thank you so much for the kind (and informative) review!

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    4 months ago

    There's a reason people stand in line to get their bagels. Get there early before they sell out of your fav.

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    1 year ago

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    Audrey B.

    Allyson, thank you so much for coming! Everything bagels are the bomb!

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    1 year ago

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    2 years ago

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    Audrey B.

    Jocelyn, thanks for coming and trying our bagels!

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    2 years ago

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    Audrey B.

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    2 years ago

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    Audrey B.

    Thank you very much!

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    11 months ago

    Everything bagels were too garlicy! Not much to the eggs, bacon either. Not sure what the fuss is aboot

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    1 year ago

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    1 year ago

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    Audrey B.

    Happy you enjoyed your bagels, Brianna!

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    2 years ago

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    Audrey B.

    Appreciate the review, Scott! See you bright and early!

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    2 years ago

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    Audrey B.

    Brittany, thank you for such a kind comment!

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    2 years ago

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    Audrey B.

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    2 years ago

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    Audrey B.

    Thanks for the kind review, Beverly!

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    1 year ago

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    Audrey B.

    JG, thanks for being patient with us! Happy you like the bagels!

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    1 year ago

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    Audrey B.

    Mark, this is such a kind comment and metaphor!

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    2 years ago

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    Audrey B.

    David, we are lucky to get this glowing review from you!

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    1 year ago

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    2 years ago

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    Audrey B.

    Thanks for coming Bob!

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    2 years ago

    Bagels are fantastic! Owner is super nice as are the employees. We're so happy she's in our neighborhood!!

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    Audrey B.

    Megan, thank you so much for enjoying us and our bagels!

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    Coffee Etc.

    Coffee Etc.

    4.8
    (131 reviews)
    0.1 mi
    $

    I visited Coffee Etc. recently for an afternoon pick-me-up. Since this shop is close to my house,…read moreand everything they have is so good, it is one that I find myself coming back to time after time. Coffee Etc. is a locally-owned coffee shop located in the heart of Castle Shannon. It is near well-known places such as Ice Castle and just down the hill from Myrtle Elementary. They serve traditional and artisan coffees and teas, along with an extensive menu of breakfast and lunch items. There is always a selection of desserts and pastries on the counter as well. It is right along the T line, so it is easy to get to both by vehicle and public transit. There is not a private parking lot, but there are spaces along the street out front, as well as ample Street parking options around and behind the building. I have never had to park too far away when making a stop here, often securing a space right in front. The shop has both indoor and outdoor seating options. There are two-person and four-person tables that surround the front entrance. Inside, there are low-top tables, high-top tables and couches to choose from. On the weekends, it can be packed in here in terms of seating. I usually am able to find a table, but just be aware in case you are coming during a peak time! Overall, the vibe is a comfy and cozy cafe. It is warm, inviting, and makes you want to hang out for awhile. I always love the in-progress puzzle that sits at the counter where drinks are handed out. You can contribute a little bit to the work-in-progress in your idle moments waiting for your order to be ready. It is also fun to see what puzzle will be there the next time you visit. Something cool about this place is their dedication to their faith. They have free Bibles available for visitors, and they host different Bible studies and groups throughout the week. On this day, I visited around 1:45 PM on a Wednesday in September. It was not very busy, but there were other patrons in the shop. I took a moment to look at the monthly specials on the board outside, and made my way in to order a drink. The staff here are always so friendly and kind, and so it is no surprise that I was promptly greeted when entering. I was between a few of the drinks, but I ended up deciding on the Kettle Corn Iced Latte, since that is not a flavor you see everyday for coffees. As it was not busy at this time, I only waited a minute or so from the time I placed my order to when I had the drink in-hand. My drink was very good! I loved the unique flavor of the Kettle Corn, as I had never had that in a coffee before this latte. I truly have never had a bad drink or food item from here, and this visit was no different. They have so many different flavors and sauces to choose from, you will surely find one to your liking. I typically get one of the features/seasonal drinks, but you are able to customize any which way you want. Their breakfast sandwiches are amazing here, so I have to mention them in this review as well. I did not get one on this visit, but they are made-to-order and the quality is top-notch. There are several sandwiches on the menu, but you can also customize your own. I recommend getting the Chipotle Raspberry Jam on whatever sandwich you choose. It is wonderful! Plus, the sandwiches come with a little cookie as a sweet ending to your meal. The pricing here is on-par with what you would expect from a local coffee shop. I am usually spending between $6 and $7, depending on the size. I will typically get a custom sandwich, which starts at $7.50. It is not off-base with what you would expect for a local shop. I do feel the value is there, since everything is so tasty and the staff are so friendly and welcoming. I always love coming to Coffee Etc, and I highly recommend you give it a try if you are in the area or are thinking about stopping. The atmosphere, homemade sandwiches, variety of drinks, and the cozy vibes keep me coming back time and time again. Plus, they are always having new and seasonal drinks to try, so there will always be something different to enjoy.

    We had such a great experience at this neighborhood coffee shop! The coffee was excellent, and the…read moreatmosphere was warm, welcoming, and relaxing. We brought the kids along, and the outdoor seating made it the perfect spot for our family. There are picnic tables and benches outside, so we were able to enjoy our food and coffee while the kids had plenty of space to be comfortable. It's a wonderful place to unwind, and we'll definitely be back!

    Photos
    Interior
    Interior
    Bacon, egg, cheddar cheese, spicy aioli on ciabatta
    Bacon, egg, cheddar cheese, spicy aioli on ciabatta
    Coffee Etc.

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    Madsen Donuts

    Madsen Donuts

    4.4
    (48 reviews)
    0.4 mi

    Madsen Donuts is a small restaurant chain that first opened in 1938 in Erie. This particular…read morelocation is in Castle Shannon. The menu lists several flavors of donuts of "raised"/stick donuts and "round" donuts. Raised donuts include the following flavors: Cream Sticks (marshmallow filling with chocolate topping), Jelly Sticks (raspberry-jelly filling with sugar coating), Cinnamon Sticks (cinnamon glaze), and Glazed. Round donuts include the following flavors: Glazed, Powdered Sugar, Chocolate, Peanut (with marshmallow cream), Cinnamon Sugar, Plain Old-fashioned, and Sprinkle (with marshmallow cream). I chose the Raspberry Jelly Stick, and my husband chose the Chocolate Cream Stick. The employee provided excellent service in greeting us, patiently waiting for us to decide our flavors, and processing our payment. I do recommend that the business add labels near the donuts, but the employee did explain the flavors to us. Each donut cost $1.90. Both of our donuts tasted very good. This business also had a refrigerator of bottled beverages, including milks, teas, Gatorades, coffees, and water.

    Great local bakery! They open early at 7am and popular in the community, so they sell out ealier on…read moreweekends. We arrived at 10am and they still had around 7 flavor options left. They all looked great and freshly made, so we ordered half a dozen. The cinnamon swirls stick was my favorite! It was extremely flavorful, natural sweetness tasting, and fluffy. The cake donut with sprinkles was also delicious with great flavor and a smooth vanilla frosting. Even the plain glazed donuts were great! Service was friendly and welcoming, even gave us a bonus glazed donut. The half dozen came to $10, which is an awesome deal too! Overall, a great experience and will be coming back again.

    Photos
    Birthday donuts!!
    Birthday donuts!!
    Assorted Donuts
    Assorted Donuts
    Chocolate and Raspberry-jelly Donuts

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    Chocolate and Raspberry-jelly Donuts
    Starbucks

    Starbucks

    2.8
    (50 reviews)
    2.0 mi
    $$

    This Starbucks is typically great! However the service recently has been disappointing. Usually I…read moreorder ahead of time and pick it up whenever it says it's ready but every time I do so, my drink is watered down (from the ice melting) and my food is cold. It's clear they make the order quicker than the wait time which isn't a bad thing necessarily but it became frustrating eventually. Time and time again my order was watered down and cold so I started to place it then come slightly earlier. The employee who spoke to me at the drive through was insanely rude about how early I came (there was nobody else in the drive through or parking lot). Me and my boyfriend were taken aback by this interaction because they typically are nice! We totally didn't mind waiting for the order as we weren't in a rush. It's frustrating as a customer when my orders are cold and unenjoyable or I'm either met with hostility and passive aggressiveness. I'm aware that placing the order and arriving before isn't the best option but if it's the only way to get my order fresh, then what else am I meant to do?

    On March 4th, I had ordered two Sausage, Cheddar & Egg Sandwich with a Venti Caramel Ribbon Crunch…read moreFrappuccino. Once delivered (through Doordash) it was a complete incorrect order. They gave me someone else's drink. Whatever no big deal right? Wrong. Today on March 9th, I ordered the same thing. Once delivered; it was a GRANDE Iced Blonde Vanilla Latte and a Bacon Gouda Sandwich. How can you possibly screw something up when the order details are right in front of your face??? I called Starbucks and the gentleman over the phone tried to tell me it was the Dashers fault. Buddy couldn't even take responsibility for his or his coworkers mistake.

    Photos
    Pecan Cortado
    Pecan Cortado
    Iced Banana Bread Latte
    Iced Banana Bread Latte
    Iced Pumpkin Cream Matcha

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    Iced Pumpkin Cream Matcha
    Dunkin'

    Dunkin'

    2.9
    (33 reviews)
    1.5 mi
    $

    I treat myself ever other week or so to the delicious donuts and I'm always treated so nice at…read morethis Dunkin. The one in my Lebo is just so nice. Very clean and the staff are very friendly. And let's not for get about the DONUTS

    I've gotten breakfast/a caffeine boost from this Dunkin' a couple times this year - they've been…read morethe perfect pick-me-up after some recent doctor's appointments in this area. I always order via the mobile app so I can run in, pick up my order, and continue on with my day (especially if I'm headed back to work after an early appointment). Big shout-out to the staff because my order has always been ready, and has always been perfect. They are on top of things here! The menu is the standard Dunkin' fare that we all know and love (at least I'm assuming you love it if you're visiting a Dunkin'). So donuts, breakfast sandwiches, and coffee. Lots of stuff to satisfy my sweet tooth, for sure, although I'm also a big fan of a good bagel breakfast sammie! Only bummer is that this location has no drive-thru, so no matter what you'll have to park to get your order. I do recommend the mobile app (especially if you're a regular, gotta get those perks!), but the Dunkin' store itself has lots of space so even when they're busy, I've never gotten the claustrophobic feelings that have come up when waiting in line at a jam-packed smaller store. All in all this is a solid Dunkin' and a good place to go for donuts and coffee. Here's to my future sweet-treats and pick-me-ups!

    Photos
    Everything bagel with veggie cream cheese and butter. And cold brew with sweet foam
    Everything bagel with veggie cream cheese and butter. And cold brew with sweet foam
    Dunkin'
    Really? Lol

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    Really? Lol
    Starbucks

    Starbucks

    2.8
    (24 reviews)
    2.3 mi

    This is the Starbucks kiosk that's in the mall, not inside Target. It's always pretty busy given…read moreits location right in the middle of the mall. I'm rating it this way for a few reasons, but mainly it's the lack of attention to detail that irks me the most. Mostly high school aged kids that work here so maybe they just need to be taught more, so I'll give them the benefit of the doubt there. Their pickup area is a wreck. There's sections to sort the order names but they just throw them all on the counter with no order, so the sections are useless and the customers are left to literally touch every single coffee to find their name and check if it's theirs. Ew. I've ordered decaf twice from here and both times it was not decaf. And I've also ordered an iced and got a hot, which they fixed but it's the waste of time and materials that's a shame here. Another thing that I don't like about this and is maybe not this location's fault, but any smaller Starbucks kiosk... Their menu is condensed so you don't know all of the offerings or pricing. They only list the grande pricing and a handful of drinks. I would like to use the fact that it's a kiosk as an excuse, but it's honestly bigger than the one inside target and they have a bigger menu so idk. I probably wouldn't come here again, I'd rather go to the one inside Target then.

    My latte could be better. It is not quite to the usual full mark and it has barely a teaspoon of…read morewhipped cream. It doesn't taste as good as it usually does.

    Photos
    Pecan Cortado
    Pecan Cortado
    Iced Banana Bread Latte
    Iced Banana Bread Latte
    Iced Pumpkin Cream Matcha

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    Iced Pumpkin Cream Matcha

    Balena Bagels - bagels - Updated August 2026

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