Balloon Concepts is wonderfully creative. They have done stellar displays for the 5th grade dances at our elementary school and graciously donated balloon treatments for staff appreciation week. Thank you for making our school look so special! I have used them personally when I needed special balloons for birthday parties. They also helped me when I wanted to give each child at my son's daycare a single balloon on his very last day - a parting gift. That time I didn't have a car so they had to help me secure the balloons on my bike rack. Balloon Concepts keeps evolving. Their original location was torn down for a parking lot. It was like that Old Yellow Taxi song. So, they moved into a corner location at SM Blvd and Lincoln Blvd with the carpet store next door. For over five years they shared a space divided in half: One side flooring samples, the other side party supplies. The flooring shop had shorter hours, but the balloons people would flip on the lights if you wanted to browse. It was the makings of a workplace multi-camera comedy except I don't know anyone in the industry who could've pitched it as a sitcom. Now they have relocated to Colorado Ave and are focusing solely on the balloon business read more

Balloon Concepts and More. - Group of balloons placed in a large bag, affixed to a bicycle - Balloon Services Near Me - Santa Monica, California

Some comments should be kept to yourself, especially being a "professional" business. I am in disbelief of this blatant racism and ignorance shown by the owners. They made negative comments about Juneteenth that were not only unprofessional but also showed a concerning lack of respect and awareness. I am very disappointed, I highly suggest supporting other balloon businesses. read more

Very nice husband and wife and (doggy too!) business. My needs were very simple I had to buy some balloons last minute for an event, and they were very nice, very accommodating, give me a very fair price and excellent service. In addition, they had the exact balloons that I was looking for in the color and size that I needed, and also saved me a long trip across town to their competitor. Excellent experience all around, thank you. read more

Darin, his wife Nancy, and their dog Cabo did an amazing job putting something nice together for me wife on her bday! Very convenient location to access and they always answer the phone. They gave me a good vision of what to create and I was in and out in 15 minutes. They have all different kinds of balloons. My favorite are the big letters and numbers! I will definitely be back for my events! Exceptional service! read more

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hi, if i could give a 0 star i would. i can not believe what i experienced, racism , ignorance and horrible customer service , i went in on friday 6/13 to see the balloons and from the jump i felt very dismissed , i let it go so i went back today 6/17 and the lady who i am assuming is the owner had the audacity to call juneteenth ( the celebration of ended slavery ) a stupid holiday while making horrible faces and side comments. trying to educate her she did not care whatsoever. i've never experience ignorance one on one . never going back . do not support this business. pls educate yourself thank you. read more

I could not be more happy... this locally family owned business is just wonderful! I got asked to do the balloons for my sisters bridal shower and I thought that I would just go to Party City. I obviously didn't know what I was doing. I waited last minute - how hard is it to get a few balloons? But then I also wondered whether I could get Party City to deliver the balloons. When I was poking around on Yelp about balloon services, delivery and for "best balloons" in Santa Monica, I found Balloon Concepts. I really, really liked the balloons on their website.... the ones on Yelp were nice too. I realized looking at the balloon art work that there's a lot that goes into making balloon bouquets and I was silly for waiting last minute... I left a message for this business, apologizing for waiting the night before. I got nervous and left a message for another company that called me back before Balloon Concepts did. And while they were nice they were unable to accommodate what I really wanted... A beautiful selection of balloons, delivered, all for a reasonable price. The other place wouldn't do anything for less than $300 this weekend and delivery was almost twice as much. I was so grateful when I got a message from the owner letting me know that they could help me to just call them the next morning at 10. They couldn't have been nicer. They were very friendly, knowledgeable and careful to stay under my budget. Amazing customer service! I was asked questions about the colors in my sisters wedding and whether there was anything specific I was looking for. I told them I really liked the wedding arrangements I had seen on their webpage and that I also loved the chrome balloons. They took those little pieces of information and put together really gorgeous arrangements. When I walked into the restaurant and I saw the balloons, I gave a big WOW! As did my sister! I originally wrote this review when I was very very tired, but I was so enthusiastic I had to start the review. They were so beautiful and everyone, I mean everyone complimented me on the balloons... They really made this occasion special and elegant as well as magical. They were even more beautiful than I had imagined and most importantly my sister loved them! I feel silly for even thinking about going to Party City- never again! I took a ton of pictures of the balloons and posted them on Facebook and got a lot of compliments on them! Oh, days later I noticed some beautiful balloons at my sister's house. I asked her, those aren't the ones from the shower are they?! Her daughter loved them so much, she insisted on bringing them home! Days later, they didn't lose their beauty.... I didn't learn my listen and am hoping if they are open today they can help me again with my new brother - in -law's bday balloons. :) read more

The owners were very helpful super sweet, they had their business for over 25 years. I would recommend this balloon shop for your celebration needs! read more

Wonderful family run, local, party supply store with a vast selection of fabulous, unique balloons and decorations! It's been a particularly blessed and convenient way to remain festive during the pandemic. Owner, Nancy, could not be more helpful and accommodating to ensure a seamless selection and pickup or delivery experience. I would recommend this fabulous shop as a way to brighten up celebrations from birthdays to weddings to holidays, like New Years!! Get some confetti, silly string, balloons and party poppers and say good riddance to a year that wasn't and look forward to a brighter year ahead! read more

Half of the balloons deflated the next morning . I took the balloons for earlier , but unfortunately we didn 't have time to make beautiful souvenirs in honor of my son 's birthday , as the fountain of balloons was half blown away and continues to be blown away . read more

Balloon Concepts and More. - Half of the balloons deflated the next morning . - Balloon Services Near Me - Santa Monica, California

Extremely rude and slow. The piñatas look like they have been there for years. They are very Sun faded. Sorry

They are an extremely polite and professional business.The balloons were absolutely beautiful and delivered on time. Thank you very much, Balloon Concepts! read more

I usually wait, to digest the experience and product, but my balloon lasted no even for 5 hours. I called and a gentleman who helped me with the balloons was very helpful and nice, but I asked if he could help with the issue or provide another ballon, especially since it didn't last. He said I would need to but a whole new balloon. But the first one you sold me didn't last, and these balloon are not cheap. You want me to buy another? No discount? The balloons don't last, and they don't provide assistance for incidents like faulty balloons. Thanks for nothing. read more

Echoing what many of the other reviewers have said...the business owners are extremely rude. As soon as I opened the door I got berated for pushing instead of pulling the door. Yes, there was a sign that "pull" but it was an honest mistake. I refused to step foot into the store after that encounter...no desire to support a business who treats customers with such a lack of respect. Not even sure how they are still around given all of the horrible encounters with other customers. Save your time and money and go elsewhere. read more

tried to get my balloons here for my dogs birthday a couple weeks ago. The owners were extremely rude and condescending. We always try to support small businesses in the area but in this case I probably would have been better served at a Party City and for half the cost. In what world are 8 regular (non-mylar, no sheen) balloons $48?! They didn't even last a full day. Avoid this place! read more

I came in here for the first time to get some balloons for my son's second birthday. They exceeded anything I was expecting! So many colors, and I ended up getting the cutest polka dots. They styled two bunches for me and even make their own weights so they won't blow away. There is a ton of part decorations, hats and favors to choose from, they have fun taste and I really look forward to coming back, excellent service and so friendly! read more

The balloon bouquets I ordered from Balloon Concepts were the perfect finishing touch for my daughter's 1st birthday party last weekend! At first, I tried to complete the order via phone & email but I ended up visiting the shop in person to select the colors & styles I wanted & they turned out beautifully! read more

Balloon Concepts and More. - Balloon Services Near Me - Santa Monica, California

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Nancy and Darin are the best in the business, you can't beat the prices, quality, and customer service

Yes, this place is a bit pricey. If you can find the same thing in almost any chain store, it will probably be cheaper. But that being said, sometimes it's worth it to spend a little extra to support businesses run by nice families who pay attention to service and take the extra steps to make you happy. I wandered in looking for party hats for an upcoming birthday party and the owners were super friendly from the moment I walked in the door. I told them what I wanted and they went into their stockroom to bring me something that wasn't out on their shelves. There's also some stuff that you can't find anywhere else, like a giant, embarrassing birthday cone hat - perfect for humiliating your loved ones! While I wouldn't go in there to buy something like bulk paper plates or a Halloween costume, I would go in there on the hunt for unique party props to support the nice people who work there (plus their adorable dog Buddy!) read more

Balloon Concepts and More. - Balloon Services Near Me - Santa Monica, California

Helpful tip: There's a parking lot (entrance off of Lincoln) The owners are SO NICE and helpful!!!! Did I mention they deliver?! Sort of wish I had more excuses to throw more parties they made this part of the process so easy! read more

what a wonderful family run store! they have such a wonderful assortment of balloons and party supplies. I walked in on a Saturday to pick up a balloon bouquet. despite being super busy they accommodated me, and quickly got a bouquet together. I really appreciated that. I will order from them in the future for sure! I highly recommend:) read more

Balloon Concepts and More. - beautiful bouquet :) - Balloon Services Near Me - Santa Monica, California

We had way too much fun with these balloons not to post a review! Came in to Ballon Concepts way last minute (like a day and half) and wasn't exactly sure what I wanted. I told them the idea, the budget and they made it come to life. I was so excited about the dazzle stars haha. The balloons were for a surprise party and when my sister came to pick them up not quite prepared to transport them, they drove the balloons over to the party themselves. (It was like a block, so I'm sure this isn't the norm, but I was so thankful!) Loved loved loved walking them home too. They were beautiful. read more

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I needed a piñata for my niece's 1st birthday, and party city's piñatas were way too small and way too expensive. I yelped party supply stores and came across party land. I called and spoke with Darin; he had a bit of a dry and sarcastic type humor that someone could take as being rude, but I found no offense to it. He was very nice and was very eager to help me get what I needed. He didn't have the piñata in the store but he said he could get it from his supplier the next day. I told him exactly what I wanted and he said he could do it. I went and picked it up two days later and it was everything I had been looking for and more! (Not to mention super cheap compared to party city!) I got a huge "one" piñata for a price cheaper than the small piñatas at party city. Nancy helped me out in store and she was the sweetest! I was extremely happy with the service here and will totally go back again. The only reason I gave a 4 star is because the store was pretty empty. I think it had to do with the fact that they were moving to a different location. But all in all it was a great little mom and pop shop! read more

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Nancy and Darin did a great job in making sure my balloon orders came on time and according to my preference. I ordered birthday balloons as a surprise for my friend through the phone; described what I wanted and the budget I have for it. When I came in to pick up the balloons, I love that they taught me how to set it up and helped me get them into my car. They were nice and friendly. The only issue was that I was charged a bit over my budget but it was not a big deal. My friend loved the balloons! And people who saw it came asking where I got it. Highly recommended!! read more

Balloon Concepts and More. - Balloon Services Near Me - Santa Monica, California

We had organized a birthday dinner for my husband's 40th birthday last night at Solidarity Restaurant in Santa Monica and Balloon Concepts was able to deliver an awesome balloon bouquet. It was exactly as I had hoped with a giant "40" and really made the evening more festive and fun. Thank you to everyone at Balloon Concepts who made it happen! read more

Darin couldn't have been more helpful and sweet to me and my little birthday girl who was dead set on pink and unicorns! Darin had everything from napkins to balloons- a one stop shop! Didn't have to cross the 405! He hand delivered all of our balloons early and with some extras to spare. Perfection! read more

I believe they are a husband and wife team--regardless both were so sweet in helping me pick out some dodger- themed balloons last minute. Honestly, I'm reading some negative reviews about the "lady" being rude. If you're friendly and nice to begin with you'll get the customer service you deserve. I was in and out in about 20 minutes and "the lady" was nothing less than sweet and accommodating. read more

OK experience. Limited selection. Very empty store. I gave this place a 1 star because we had a really rude sales guy assist us. He was short with his answers, gave us an attitude and when I asked to change a balloon color he responds "are you serious?" I was only asking and he didn't blow up the balloon yet! What's with the attitude! I recommend going to party city. This place was not pleasant. read more

There were a bunch of New Years goodies at the store on the eve of New Years. Hats, crackers, 2016 glasses, balloons, and everything in between. The $ range of the items were from $.99 to $6. Service was quick and they were nice. They take card from $5 and up. There is parking for customers too! Good thing to have when your street is on Lincoln. read more

Ugh the lady is SO RUDE. Basically, I came to meet a friend for breakfast at Swinger's down the block. I forgot the meters in this area haven't caught on to the trend most others on the Westside of accepting cards, and my car change recently went to the laundry machine. I walked in, told her honestly that I was looking for car change in the area (I had dollars). She replied that she didn't have change because she'd been getting bills all day. Me: "Can I buy something small and get change? I don't have any for the meter. How about a 29 cent candy?" (eye-ing the candies at the front) Lady: "People should really think about that...." Me: (in my head) Maybe you should think about having enough change.... So then, she just leaves me standing there without answering my question until I walk out, because her silence was obvious, and offensive. It's okay if you don't have change if I buy something, but can you at least please say so??? I'm the kind of person who doesn't support a business who doesn't have courteous service. If you're on my bandwagon, do not go here. You will leave with your mouth tasting of bitter and jackass. read more

Mad expensive. You're not fooling anyone, we all know this stuff gets made for pennies on the dollar in Southeast Asia. Overpriced everything. The pressurized waterguns are terrible. They do not work. read more

if i could give 0 stars i would . he picked up the phone & set it aside as i was talking because when he came back , he said " i put the phone down , so i didn't hear you " wtf !?!? anyway , i called to see if they sell a certain type of balloon for a gender reveal party . the first thing out of his mouth was " that costs a lot . " OKAY !?! i didn't ask the price , i asked do you sell it . DON'T ever question someone's budget when they're trying to give you business . looking at other reviews , i can see i'm not the only person who's been through this . i will NEVER refer anyone to this place . read more

I picked up half a dozen balloons here for a girlfriend's birthday party and it was $24!!! Holy expensive! The service was great and the couple that runs the store was super sweet. The husband even walked me out to my car and helped me put the balloons in my car. I just never knew balloons would cost me a sushi lunch. Ha! They don't accept American Express, just a heads up! They accept other credit cards though. read more

When I first walked into this Party Land (which is a teeny storefront just north of where Bay Cities is) the lady was extremely friendly and nice. She even walked around and help me pick out pirate bubbles and Star Wars posters (yes, this birthday party has a mixed-bag blockbuster movie theme...not really, it's just for a 6-year-old). Even though she was out of a lot of things, she didn't know when the next shipment was going to come through, she didn't know how to string up letters to spell a kid's name, they have all their paperwork strewn about on their counter... she remained extremely friendly so I decided to buy $43 worth of goodies. Then I whipped out this coupon: http://www.partylandwla.com/coupons.html And I became the plague. She didn't even want to talk to me anymore. She immediately started helping another woman with her stupid princess-themed birthday party and completely ignored me. I had to flag her down so she could finish checking me out. It was bizarre... if you're a small business and you put your coupons online, doesn't that mean you are trying to draw business into your store? I mean I still spent $30 in there that could've gone to the great Party City, your probable mortal enemy. Their selection isn't that great, their staff turns on you if you try to use the economics of American capitalism, and their parking sucks. AND... they sell more UCLA decorations than USC decorations. But I guess maybe they've been brainwashed like most people in West L.A... read more

I've been getting my sons birthday balloons every year from balloon concepts and they are always perfect! The owners are attentive, kind and their prices are very reasonable read more

[SERVICE] I e-mailed Party Land late one evening about a balloon bouquet that I needed around lunch time for a VERY last minute baby shower for one of my company's employees. I had seen a balloon bouquet on their website that I was hoping they could customize by adding a few other colors. Darin replied that same evening and asked that I called after the store opened in the morning. While I called promptly at 10am (and not after)-- Darin still took my call prior to finishing his store opening duties. My bouquet was ready by 12:30pm for pickup. [PRODUCT & PRICE] The bouquet itself was BEAUTIFUL! Absolutely more than I had expected to get and at $76.64 it was fairly priced for a last minute floor bouquet. [A PLUS] I didn't take advantage of the coupons on their website as well as a delivery service. Lucky for me, I was able to send an intern to pick my balloons up. [ONLY QUALM] They do not accept AMEX-- so I was unable to put it on my company credit card. They do, however, accept Visa or MasterCard. read more

Great little party shop! Got a balloon of my color choice for $1.50 :D Had to find a new balloon shop since CVS & Vons don't sell basic ones anymore. Very pleased & I'll be back! read more

Popped in at the last minute today for some balloons, and while a little expensive, I am happy to support this nice family owned business and will definitely recommend. Darin and Nancy are genuine real kind people. Besides, there's something to be said about a firm handshake. read more

I ordered 100 balloons for a friend's party. Super easy to order over the phone and Darin was very accommodating even though I ordered last minute. Delivery was on time and super convenient. Will definitely use again!! read more

Balloon Concepts and More. - Thank you to Darin at Party Land (Balloon Concepts) for the awesome balloons! - Balloon Services Near Me - Santa Monica, California

Darin and Nancy are wonderful! They are very sweet and accommodating. I ordered balloons for a co-worker's birthday and they remained intact for WEEKS (lasted until my birthday as well, conveniently)! There was a great arrangement, from classic to patterned to fun curly balloons. Very happy with the experience and will come again! read more

Nancy and her husband are the sweetest! I had requested a simple gender reveal balloon and they went above and beyond for us. I am so grateful I found their cute little shop! They are both very reasonable, kind and caring! Highly recommend this shop! read more