In May 2025, my husband's walker was broken by the driver that Archwell arranged and that took us…read moreto Archwell for our appointment. Since then nothing has been done to fix or replace the walker. A few months later, our provider ordered medication for my husband that was $900 even though we told him not to. Thankfully our mail order pharmacy alerted us otherwise we would have paid it with the credit card on file and been stuck with it. Management's lack of accountability and follow through on the broken walker and the provider's refusal to listen to our concerns about the cost of the medication means they are inept and unworthy of saying they are experts in senior care.

Became intrested in this service after talking to representative at Senior Expo…read more Called local office only to find out the do not take STRAIGHT MEDICARE + TRI CARE, want me to join one of their advantage plans. Giving up great plans I already have. Forget ArchWell.

Updating my previous review. Spoke with Dr Gandhok today & I was informed of their MA having to…read moreleave early yesterday because of a medical emergency in her family. Which created a very long wait time. Heather did her very best to keep up with the crisis, which I commemorate of an excellent professional. Thank you for informing me of the situation. I usually never leave reviews and would not have left the one from yesterday had I known. Please keep the communication lines open with all your patients. Especially if ratings are concerning. Thank you Dr Gandhok for reaching out to me. It is very much appreciated. PW

My experience at Ironwood was not just disappointing, it was concerning…read more For more than two years, I had ongoing symptoms along with elevated iron, ferritin, and saturation levels. I repeatedly brought this to Dr. Anthony Pasquarella's attention and was dismissed each time. No effort was made to order even basic diagnostic testing. The situation became so invalidating that I left the office in tears. Even after escalating my concerns and meeting with higher staff, there was still resistance to performing routine labs. After seeking care elsewhere, an endocrinologist listened, acted immediately, and within five days I received a confirmed diagnosis of hereditary hemochromatosis. This is a serious condition that can become dangerous if ignored. The fact that this was overlooked for years, despite clear indicators, is unacceptable. I endured pain, stress and anxiety because my symptoms were escalating, yet i was dismissed repeatedly. I hope Dr. Pasquarella reflects on this and chooses to listen to his patients moving forward. Age and appearance should never determine whether someone is taken seriously. Patients deserve to be heard, and providers have a responsibility to rule out potential causes not dismiss them.

Nothing but excellent care and professional service at the Maxwell Group. The doctors are all…read morefirst rate and the team that supports them is also kind and caring. If you want a physician who knows your name and cares about you, you've found one here. This is a private practice, not a big nameless faceless corporation. Hard to find these days.

Dr Palnati is great! Both Dr Medina and her referral to Dr…read moreHutchinson at Arizona Digestive Health have been terrible. Terrible personality for a Doctor. And ADH has taken two years to even get us to the right specialist !

The doctors are great as well as the care. The issue is the Front Office Lady. Please watch your…read morebills and ask to see it before paying. Turns out we've been paying for No Show Appts, even though we called days in advance to cancel. Also, she gives you paperwork to fill out "it's a survey on depression" and tells you that your insurance requires it, however, I called my insurance and they know nothing about it. Also, if you call in for an appt because your sick she tells you that you MUST stay in your car upon arrival, call and they will come get you. This lady will without a doubt create issues for Dr. Scherer going forward as your first point of contact is the front office, whether on the phone or in person. However, if you can get passed all this, than 100% you are in the best care possible. The medical team is awesome!

Dr. Scherer is a very good doctor. He is kind patient and very knowledgeable. He listens to my…read moreconcerns no matter how long it takes and never makes me feel rushed. He changed the diabetic med I was taking from a tier 3 to a generic. This new pill not only saves me a lot of money, my diabetic sugar levels have come down considerably. I found his staff to be extremely helpful and considerate. His receptionist handles check-in, appointments and referrals. She is very pleasant and efficient. I just don't understand the 1 and 2 star reviews.

I started seeing Dr. Marquard because I found him on the Ehlers-Danlos foundation website. I've…read morebeen seeing the office for about seven months now, and I am extremely pleased with the care that I've received from all of the providers. Because I am a frequent user of the practice's patient portal, I do not mind the $50 administrative fee because I feel it is necessary to balance out the extra work that they have because of the patient portal. For patients with EDS, this office is a godsend as so few doctors acknowledge the disorder, more or much less treat the disorder. I appreciate the added bonus of having in-house counseling and the in-house lab. Every time I go in, I am greeted warmly and well taken care by the administrative staff and medical professionals.

In my opinion, based on my experiences described below, Thunderbird Family Medicine and their…read moreassociated practitioners are UNETHICAL and MONEY GRABBERS. They will hold your refills and lab orders "hostage" to make you come into the clinic so they can charge you another co-pay and bill your insurance for another office visit. Background. I went to the same doctor for almost 20 years. Unfortunately, he had a stroke and could no longer practice medicine. We had a great relationship. Every year, I would faithfully pick up my lab orders, get my labs drawn, then schedule my yearly appointment to discuss the results and make any necessary changes. If something unusual came up mid-year, I would make an appointment to see him. If I needed a specialist, he would recommend a good one. Perhaps I was spoiled with this kind of patient-doctor relationship. When searching for a new primary care doctor, I asked my friends who lived nearby for a referral. Dr. Scott Marquard with Thunderbird Family Medicine received a lukewarm recommendation and had decent reviews, so I decided to give him a try. It turned out to be a BIG mistake.  Red Flag #1. The clinic charges a yearly fee just for the privilege of going to them.  Red Flag #2. On my initial appointment with Dr. Marquard, I brought in my 20 year history printed out for him along with recent lab work. My vitals were taken by the technician and I waited for the doctor. He came in, shook my hand, then we had a ~15 minute discussion, then he shook my hand and left. No look at the eyes, ears, throat. No listen to the lungs or heart. No nerve reflex test. No palpations. Nothing. Only conversation in which we discussed my current prescriptions and an upcoming international trip, among other things. I was told to call in for future prescriptions refills. Red Flag #3. When I called to get my prescriptions renewed, I was told by the front desk that I needed to make an appointment. This was contrary to what we had discussed on my first visit. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to call 98 point 6 (my telephone insurance service) and pay $5 to get my prescriptions renewed (they asked to see my lab work which was current). Red Flag #4. When it was time to get my annual bloodwork done, I called to get a test added to the lab order (I found out about a test that could tell if you had a genetic disposition for blood clots - my dad died of a DVT). I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to skip that test and go ahead and get my blood drawn. Red Flag #5. As my international trip to India and Nepal was getting close, I called to get prescriptions for an anti-nausea and antibiotic "just in case" as we had discussed during the initial meeting. Guess what? I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment to discuss CDC guidelines. My resolution was to wait until my annual and visit an expensive travel clinic that would be much more knowledgeable about international travel.  Red Flag # 6. After my annual and after my international trip, I called in to get a prescription refilled. Guess what???  I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. I called again when I was almost out of medication, I told the front desk that the situation was "b*llsh#t", and that I had been in 8 weeks prior and my lab work was only 9 weeks old. She refused to connect me to a doctor, so I tried to use their portal to make the request to the doctor directly. Dr. Marquard told me via the portal that I verbally assaulted the staff and was terminated from the clinic. This was not a huge disappointment as I had already researched, found, and made a future appointment with another primary care doctor.  Note #1. All this occurred in a period of less than 8 months. Note 2. I saw another provider (NP - nurse practitioner) other than Dr. Marquard for my annual. I can't find the name as my access to the portal has apparently been terminated. I remember that a PA signed off on the visit (also a red flag???). So, patient BEWARE!!! I highly recommend finding another clinic if you value your time and money. If you choose to go to this clinic and see these practitioners, make sure to get prescriptions filled and lab work orders in hand before you leave their office.

Brought my dad here to have some staples removed from the back of his head. We did have kind of a…read morelong wait, but the staff was very kind and helpful for him. The doctor was thorough and the nurses assistant had a good rapport with my dad.

ICU care. Thank God for Eric Curtis completing my career. Dr. Hussain's bedside manner is staunch…read moreand angry, Dr. Salome wanted to release me with No x spine collar with torn ligaments at C5 and C6. Ifeel like his care was nonchalant for the degree of injury I had. Several brain bleeds, broken back and torn ligament. Just wanted to kick me out without a c collar. Dr Curtis kept me an extra day, and in a c collar for 6 weeks until recheck.

I have always received excellent care from HonorHealth for myself and my family. Front desk staff…read moreis always courteous and professional. DRs are just as good. I was sad to see Dr. Gawelko leave, he was an excellent Dr with "big shoes to fill"; however, Dr. Taylor Patterson is just as good, and I would highly recommend. Both are excellent DRs with excellent bedside manners, communication skills, and provide excellent health care.

I felt special! Total staff attention while I was there. Next to no wait time. Use MyChart if you…read morehave it, to keep up to date. For PCP, try to get into see Dr. Amanda Marvin - Top Notch! Feel secure in your treatment always.

Great care, always available to help you. Making an appointment is easy. Online on phone.read more

After three years of visits, I am pleased to recommend this clinic. The husband and wife team are…read moregreat at their jobs, and their dedication is abundantly clear. Thanks for the care.