Started off my Memorial Day weekend with a trip to the ER. Staff is caring and thorough, using…read moreevery test and procedure in their arsenal to pinpoint my source of pain.

ER and inpatient care is excellent. Medical and ancillary staff are awesome. They go out of their…read moreway to provide care and comfort.

Dr. Goyeneche and Associates receive a biG A+ from myself and family…read more I had an in office visit today, March 2025, for a shot in my hip to help reduce the pain which I'm experiencing. It was done with great ease and very little discomfort. Dr. Goyeneche receives an A+ due to two previous shots in my hip, which were awful. His skills are far above past experiences. There was a clear difference between Dr. Goyeneche's service in this facility and the previous facility. Bed side manners also receive an A+. THANK YOU ALL SO MUCH. Kind Regards, Dorothy (Dolly) Quill

This is for the Pace location…read more I am not one to do this but I came here for my initial Physical Therapy weeks ago and worked with Viktor and thought he ws great. He really was, so i give hime credit. He was empathetic and helpful. I have had major cervical stenosis and major myofascial muscle knots because of it. He was able to help take the edge off the pain with stretches which I appreciated and tried to work out the knots but with little success. But I dont believe that was his fault. The pain came back full force, even with stretching and injections. After talking to my primary she was confused on why PT didn't recommend dry needling or another procedure for my back that my pain Dr that sent then could try since the knots were so bad and would not disappear. ( I now realize they don't have the training or schooling deal with severe issues at this location). So she ordered another referral but asked me to go to a different Physical therapist. I was happy with my previous experience so I said i would go back to these guys. The referral was sent over. It specifically stated dry needling for thorasic strain in wall and tendon. It was VERY clear it was the back. They scheduled me two weeks out and if you have severe pain, you know how long two weeks feels like. I go in today for it and received a different PT. She immediately did not seem as empathetic as Viktor. She actually had NO CLUE why i was there or even looked at my paperwork before seeing her patient. (Another suggestion, if your patient returns, do not switch therapist). She told me, no we don't do that here. We are not trained for that. I would have had to take way more courses and I am not going to do that. OK. I really didn't think that was professional to state the last part but ok. I was not impressed with the bedside manner. She was even joking with other patients while she was dealing with my tears and distress. Unacceptable. I left in tears (mostly due to being in pain for 6 months and I thought FINALLY I am going to get some relief. It was quite embarrassing to have this whole thing go on in front of other patients instead of in private with my Healthcare provider. Since I am at it, why does the front desk ladies always seem bothered you are interrupting non work related conversations. A smile might be nice. That being said, I waited TWO weeks for that appointment. In pain. Why in the WORLD is Andrews scheduling for a referral they can NOT do. The woman told me the front desk really doesn't know things and they just schedule. Maybe this girl was new. I don't know. I am not putting her name out there because everyone has bad days but while I got a sorry, it was not ok to joke, and not ok to mention the schooling part the way she did. There is a professional, kind way to handle that situation and that wasn't it. WHY is a professional not looking over these referrals first? Why are trained medical professionals not going over thier patients paperwork before seeing them? Very very unprofessional. And very VERY WRONG to schedule that far out for something they can not do. I don't understand. Please, please Andrews, have a trained professional review these referrals. Do not waste the time of patients that have been physically hurting and are dealing with severe emotional strain because of it. When you do this, they have to start over with a new PT that could also take several weeks and delay healing and relief. And if you do mess up show some accountability. NICOLE WALL

Do not go to this doctor Dr Paul Fritos and his associates I would rather see a vet. I had vertigo…read moreand they insisted I had food poisoning actually the assistant was going back and forth with me telling me I had food poisoning and the only medication she could give me is something for my stomach. I would rather go to a vet there would have been more compassion.

I brought by boyfriend to the ER at 8 am with appendicitis and they did vitals and took his blood…read more We say there for 6 hours all while he is in excruciating pain. I told them to take out the line and we left and went to HCA West where he received an emergency appendectomy! I will never go to Baptist ER ever again! Communicate with your ER patients. We weren't the only patients that left and went to another ER! DO BETTER BAPTIST ER!!!

Sat in ER for over 4 hours without being seen. you don't care about anyone. i've been in…read moreexcruciating pain for three days. you took in that came in after. And specifically told the person that checked me what was wrong and get nothing done. I will not be back.

Best service and treatment we have had in an E.R. In a long time! Dr. Eaglet, was great, and head…read morenurse Dawn was so professional and great! My husband had flank pain, possibly kidney stones, and we were in an out in 2 hours, including X-rays, ultra sound, IV and pain meds So thankful for great emergency care while on vacation

I got a severe eye infection/ear infection and needed to get it treated after trying to handle…read moremyself prior Memorial Day weekend and most places being closed. I'm also fairly new to the area, don't have established dr yet and self pay. This place fit what I needed. I walked in about 1115 and was greeted promptly and filled out paperwork. The receptionist/nurse was very professional and kind. After getting my paperwork said be just a few min. I was taken to a room shortly after. She truly listened to what was going on and then I only waited a short time on dr who also was very kind and professional and actually listened as well. I feel I was properly diagnosed and given appropriate medications that were promptly called in to pharmacy. I was so happy about my visit as my husband needed an urgent care shortly after moving where not only was he not listened to, he was horribly misdiagnosed, delaying treatment and we had to wait till next day for prescription and charged an astronomical amount (800+) giving they saw him less than 5 min and his wait 4 hrs. My wait here from start to finish 1hr and my fee was around $95.00. This place definitely has my family's business in the future.

From the owner: ProHealth Labs and Medical Care achieves this vision by providing urgent care, preventive care,…read moreconvenient medical services and wellness advice at lower costs than competitors for businesses and individuals. We offer walk-in services at all of our locations, as well as medical memberships for anyone looking to supplement their current health insurance or who cannot afford health insurance. The cost of a medical membership is $59.99. Everyone pays the same price for a ProHealth Medical Membership, regardless of economic status or preexisting conditions.

Baptist Hospital and the great doctors in the Heart institute saved my life! I had been brought…read moreinto the em room by ambulance several times for congestive heart failure and while I understand that the emergency room needs improvement I also know that every single time I was brought in I was respected and treated with dignity! I am transgender and I was addressed by my chosen name not my dead name! yes it took a long time to get a room once they decided to admit me one time my sister was so upset because I layed on a gurney in the hallway for 3 days before they fo a room for me but this is a problem that they need to fix the emergency room as far as the work they do is great I was near death when they brought me in on the ambulance and they saved me and stabilized me and even though I had to wait sometimes days for a bed they m sure that I was taken care of that I was as comfortable as possible given the situation and that I ate and that I had all the proper care and medication that I needed! as it turned out I had a faulty heart valve do to a birth defect that I didn't know I had and that had kept getting worse and worse for 62 years until I started having congestive heart failure! while in the hospital the last time the ambulance brought me in I was referred to one of the doctors at the heart institute and they did valve replacement surgery and replaced the defective valve in my heart! that was a year ago and today I am doing better than I have ever done with my heart ! I can't say enough good things about Baptist hospital or the heart institute because Baptist hospital and the heart institute and the good doctors and nurses in the ER and the heart institute and on the 9 th floor saved my life I would be dead right now if it weren't for the care they gave me and the surgery that the doctor from the heart institute preformed on me! they saved my life literally !! Mackenzie Skyler Cook Pensacola Fl.

My sister and I have been waiting to see a Doctor at the ER at Baptist Hospital for nearly 7 hours…read more She's in pain and literally suffering while we wait. The lobby is not nearly full and yet we are still waiting for hours before seeing a Doctor. We are watching our Sister suffer while waiting to see a Doctor. I know we are in the South, but the wait at this ER is truly ridiculous.