We hired AAA Marble to install kitchen countertops. While the installation was eventually…read morecompleted, the process was slow due to the worker frequently using his phone during work hours. What followed was deeply disturbing. That same night, the worker named Carlos returned to our home uninvited, entering through a back window. He attempted to enter our bedroom while we were sleeping, and we had to forcefully remove him from the premises and call the police. He fled before they arrived. To make matters worse, we later discovered the word "MRSA" spray-painted on the counters that had just been installed. This entire situation was traumatic, and a police report has been filed. This was a frightening and unacceptable experience. We are sharing this to urge others to exercise caution if using this company. Make sure you know exactly who will be working in your home, and take precautions to protect your household. If they send someone named Carlos Caraballo to your home makes sure your windows and doors are locked every night there after.

We used AAA Hellenic a bit over a year ago for a fairly large home reno. Kitchen island, kitchen…read morecountertops, and a bathroom countertop. We shopped around first and found AAA Hellenic to be the best combo of pricing and options. Briana Berkowitz was our primary rep to help us. Install went effectively as planned, except the bathroom counter ended up tearing up a bit of sheetrock. The guys came down and showed us immediately what happened, which we appreciated rather than try to hide something. It was relatively minor and we chalked up to cost of doing business. A week or 2 after the install, we noticed that we could see the rectangular marks they use to grip the pieces. It's minor and only noticeable in a certain light, but we could see 2 of them on our island piece. My wife worked with Briana (who worked with her manager) and they offered to either replace the piece again or offer us $600 as compensation. My wife I think wanted the piece replaced, which is kind of a pain and I was leaning toward the refund. After going back and forth on it, life got busy and we ended up doing neither. A year later, we just called and they still gave us the $600, no questions asked. It showed up in our account within 24 hours. We just saw a third rectangle, so slightly disappointed we can see those spots even if minimal, when you'd like for something this big to look perfect. So probably ~3-3.5 stars for installation. But 5 stars for service with the way they handled things, can't ask for much more. We would recommend and likely use them again in the future.

We were looking for a tile specialist who didn't mind doing a small kitchen backsplash, and Al was…read morehappy to take on the task. Friendly and knowledgeable, he assisted us every step of the way, especially reminding us that the backsplash was the focal point of the kitchen. Before starting, he did state in advance that it would take more than one day to complete the job, which was nice to know in advance because of our work schedules. We purchased the tile at the store (see my Avalon Tile review) and Al returned to start the install. He covered our deck, which is where he housed his equipment, and covered the walking area in between. Because we chose a mosaic tile, he was very careful in matching and cutting the pieces. He even told us the white pencils would not be the best choice, and not only made another suggestion, but also called numerous locations to locate said pencils in stock so that they could be installed that day. Grouting the tiles took some time because they weren't a simple subway tile, but he did a great job, and the backsplash looks beautiful. We would highly recommend Al, and would use him again for future tile needs.

We have had John handle 5 renovations for us. The work is always top notch and reasonable. He…read morealways cleans up daily and offers good suggestions. He is reliable and would not hesitate recommending him. Vinny Appello

My experience with Santilli Construction was amazing. I was very impressed with John. No job too…read morebig or small. They were professional and very experienced in all parts of remodeling. I hired Santilli Construction to paint the interior of my entire townhouse which has 3 floors. and then a few months later hired them to remodel my guest bathroom which came out amazing. I also contracted them to remodel my entire kitchen. I would highly recommend Santilli Construction, Inc. Their work was impeccable. Thank you again John. Donna Aleardi