Always used them and happy with service and price, like for over 50 yrs. but last oil change and fluid fills cost over $600.00. Sorry, now on I'll buy fluids and son will do it. read more

This is the second time I have called Barber Honda in two years to get service and the soonest they can see me is over 3 weeks out. I needed the ignition switch completely replaced and I was able to get the part at Honda World at Westminster, Ca. that I picked up in person. After reading all of the negative reviews about the service here at Barber Honda I am not convinced this is the best place for this repair I need. It is too bad this is the only Honda dealer in town. I will be going back to Huntington Beach Norm Reeves Honda to get my Honda Accord repaired as they can even get me in this week as they have several Honda certified technicians on duty. read more

Disappointed with the service department and their lack of help i received. Purchased my car in 9/2019. Took my car back to get a new battery because it wasn't a good one that was 3/2019. Well, once AGAIN it was another bad one. I was told my coverage terminated 9/2020. ..but i got another battery in 2019. I drove back and forth to barber Honda twice. Had to get a tow truck to jump me. I didn't end up purchasing a battery there because i was dissatisfied with the service i had received. Walked in August of 2020 for assistance to get help and was told my warranty had already expired so I'm confused. One person says one thing and another person says something else. I will never ever go back to barber Honda. read more

I dropped my car off for a regular oil change. And when I dropped it off everything was in tack. I come back and pick it up and my parking brake was broken. Jesus Castro the technician broke it and lied about it. I had the guy at the counter call the service Manager to come and address the issue. They both went outside and came back inside and saw it was broke. And all the service manager could say is his he didn't want to point fingers on who was right. I know it wasn't broke when I dropped it off, he said I could make an appointment to see if it's covered under the manufacturing warranty because it still has low miles. I've had nothing but problems with them. This isn't the first time, I have 2 active recalls for my a/c and they are the first car lot that makes you pay for a diagnostic for active recalls. My husband took his car to Haddad Dodge and didn't have to pay anything for his recalls. I'll start taking my car somewhere where they value the customer and appreciate the business. Never again!!! And to top it off they didn't wash my car. read more

Best car buying experience I have ever had!!! I had been looking for a special model Honda civic for a few months. I called Barber Honda and spoke with Joel Valdez in sales. He was awesome. Helped me find the car I wanted. He was honest and straightforward. He kept in touch giving me updates while car was being delivered to dealership. Car was sold to me without unnecessary add ons or markups. Pricing was transparent and easy to understand. Fair price was given for my trade in. Finance department was fantastic as well. Friendly and easy to work with. Not pushy at all. They gave me a good price on the warranty plan I wanted. A+++ experience. The world needs more honest car dealerships like Barber Honda. read more

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This review is geared more towards main reception and service reception. . . The girl that first initially answered the phone was unpleasant and as soon as I told her what I needed she transferred me over without even saying a word. Then, another answered the phone and the same thing happened, very short & dry then transferred me before I even finished talking. Service reception wasn't much better in customer service. She was in a hurry to get me off the phone, kept interrupting me, and made it seem like I was inconveniencing HER. I work in reception for another automotive group and have personal knowledge on how reception should be and it is just disappointing that this is the kind of customer service they offer. However, express reception is always very pleasant read more

Horrible service never again bringing my car here again! Was supposed to get it fixed they fixed the wrong part and same thing happened that I brought it in for it was covered under warranty and now it's not and now it's blown head gasket, now I have to get my car towed to a legit mechanic Shop that does a better job. read more

The manager is raciest. I went to buy their car and when I ask the manager to negotiate down price, he was so rude and treated us like a down community and kicked us out. he doesn't even deserve to be a sales person, I wonder how come he become the GM? Not recommended and I'm not going back ever again either. read more

Best prices around. Make sure to go through the internet sales team to obtain these awesome prices because they do not deal in person just like any other car lot. Also take your trade to car max for the beat price. Car max was 5 thousand more than Honda! I give them ZERO stars on there car washing skills. When I bought my car it was late in the evening and they did not have what they call a detailer on duty. I was told to come back at my earliest convenience. Came back a week later they just hosed it off. A 3 year old could have done a better job. My new car has several water spots because of their so called detailing skills! Conclusion use internet sales team. Car max for your trade and wash the car yourself. Otherwise I highly recommend baber Honda. read more

If you're looking to get service here look elsewhere unless you have all day to wait . I brought my car to get a oil change and it literally took 5 hours and that's that I even made a appointment to bring in my car... I couldn't wait anymore so I ended up canceling because they said it was still a wait and that they forgot to even check me in....total waste of my day. Don't come here!!! Go somewhere else ! Beyond disappointed read more

1st , My wife and I were not planning to purchase a new vehicle till November. We did our research and went to Barber Honda. We were greeted by Javier Lopez. Javier was fantastic! Great communication skills and very knowledgeable. He made us feel at ease. The best Cars salesperson we have come in contact with in the past twenty years. Matt in Finance was just as helpful as Javier. Awesome experience. Thanks Barber Honda. Yes we purchased a Honda Accord. read more

Had an issue with a Honda, so i called and just terrible phone service. If you call in ask them who is taking the call, if its a person named Carley just ask for a different person, I asked a question which she answered but then once i wanted more information she didn't want to deal with me so she hangs up, so i had to call in again which i asked for her name which she does give me then acts like she cant hear me. at one point i had someone else take the call that's willing to talk to me to solve my issue. read more

I can't brag on Joel Valdez and his finance team, enough! Honda has always been great to us but Joel goes above and beyond to get us a deal that surpasses all other dealers!! He is a no pressure guy who is honest and makes sure we are 100% satisfied! Thank you SO MUCH!! We LOVE our new Pilot! Shakira&Clay read more

If you are leasing a car here, DO NOT.. I repeat DO NOT even get the insurance coverage for dents and dings they sell you. The company called "Portfolio" will find some excuse to not cover the damage. Always be wary of insurance companies. Insurance companies are not looking out for you, they are a business and will find ways to pay you as little money as possible or nothing. read more

After my experience this week, I would recommend Joel Valdez to anyone looking to buy a new Honda. Joel took time to get me the Civic in the exact color, and trim that I wanted with the best price I have found. He also went above and beyond making sure he kept me up to date with everything going with the delivery and leading up to the in person paperwork as I drove five hours each way to buy my new civic and would do it over again in a heartbeat. Thanks Joel! read more

The only bad thing I have to say about barber is the service they were bad .. I don't recommend it they made me wait . For a some one to drop me off my house 2 in half hours . The girls weren't helpful at all . I had things to do they could of told me that same day when they made my appointment I was going to wait 2 in a half hours .. read more

This is my first time here for service since i just bought a honda here and When I went to pick up my car, my car was so dirty from the gardening it looked like the grass and mud blown directly to my car. I had just washed it the day prior. This is incredibly frustrating most likely won't be coming back if this is how careless the people are that were hired by barber honda. read more

Long review alert. So, just moved into town and needed a new car. I worked with Steve, Guss and Simon. They were beyond patient with my many questions and concerns. They also helped me get a fabulous deal. They were very flexible with my work schedule and sometimes worked with me long after closing time. Dave--- even let me come back and put on my license plates as well. He put it on himself and gave my car a much needed wash! If they are busy be sure to still come back and work with them! And they will honor any online quote as well! Thank you all, I love my tints. read more

I was looking to buy a used car and the sales person wasn't very helpful at all! He basically said just check out our website and keep looking for what your looking for. I have been in car sales and I would never treat a customer like that! I'll not be buying anything from these guys! read more

Took my car in with a diagnostic code. It had a misfire in the number 3 cylinder. Remind you I told them what the diagnostic code was. Later in the day was told my rings were bad, because there was oil on the number 3 spark plug. Quoted me $5500 for a tear down to only replace the rings. Not pitons, just rings. They did not rule out out a coil problem. They never moved the spark plug to another cylinder to see if the misfire changed to a different cylinder. Never did a compression e check either. Said I was 3 quarts of oil low, and it wasn't. Took it somewhere else, oil level was not low. Compression was fine,meaning not a ring problem. Wound up being a fouled plug, because if a bad coil. How did we find this out. Moved the coil and plug to a diff ent cylinder and the misfire moved to that cylinder. They did nothing. Quoted the most expensive repair that could be associated with this problem. It is a problem on Hondas. But not mine. Will be reporting to auto board, and want my $180 diagnostic fee back. Have compression readings and code for them to see if they would like to reprimand their shitty tech. read more

I have been coming here for years since to service my Honda cars. Last time I went on 7/23 to get my oil changed and they recommended the cabin filter and engine filter to be replaced which I declined at the time since I had no time that day. Went in to change my cabin air filter and realized they had not put the old one back in. Fast forward to today. I spoke with Courtney who appears to be the supervisor. She basically says her guys would never do that and basically accuses me of lying about it. First of all why would I lie if I already replaced it?? I have no reason to lie about that. I tell her I was worried because no one ever told me it was out and if they did I would have placed a new one in there right away. I understand a few days or weeks have passed since then but don't accuse your customers of lying about something this serious. I don't know what damage it could have don't if anything at all I was just calling as a concerned customer. I was also calling because they checked the engine filter and I don't know how to replace that so I was concerned there was nothing in there either. But she was extremely rude and condescending and made me feel like I was lying about this whole thing. I understand mistakes happen but At least own up to them and apologize. You don't have to be a b**** because a customer is worried about a f*** up on your end. I wasn't calling to get a discount but at this point I should have asked for one considering she hung up on me. It's a shame this is the only Honda in town and where I usually get my oil change..I'll have to reconsider coming here again and possibly ever buying another honda from this location. read more

Salesman are not too motivated here. Unfortunately we knew we were interested to buy and do business at this dealer. My husband stood by car hoping we didn't have to go up front for help during Bakersfield's 100 plus degrees, yet no help. I decided to take my kids inside to keep them cool, salesman Felix came out the door. Overall really nice guy. He did his best to get us what we wanted, all stars for him. We had to come back next day, salesman and saleswomen hanging outside. They might had been on brake I don't know but we ask for Felix and the best they could do was to tell us to park and basically go inside and look for him. I know I'm not the queen but I know if that was me working I would had never said and done that to any client. I find it to be very lazy on their part and rude. read more

Barber Honda - Car Dealers Near Me - Bakersfield, California

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If you're looking for the stereotypical sleezy slimy grimy car dealership -- you've found it. Shysters at every level and in every department. The young Hispanic salesman wouldn't let me look at a new Pilot and was trying to get me in a CR-V. Sad to see a minority treat an African American this way. I walked out of the dealership and bought a new Pilot in Fresno. 5 months later I had my Pilot in for an oil change and they were giving me a hard time with the paperwork. Later that day I picked it up and they GOT OIL ON MY SEATS. They wouldn't pay for the cleaning and I still can't get it out. Just when you think a dealership couldn't get any worse... They pay (discounts) for fake Yelp reviews. Mic Drop read more

The great Barber Honda. This is the only place to get your Honda serviced. I called ahead and set up an appointment two weeks in advance. I showed up and they signed me in in no time. They stated it'd be roughly two to three hours. I left for lunch and was called back within the hour. A recall and oil change, in a flash. The final kicker? It was only $34.99 with the Yelp check in. Idk why other places try to charge you $60-$85 for on oil change. The only place to go is Barber Honda. Take care! read more

They lie, cheat, break the law, and attempt to steal. If you value your money and your self respect don't go there. I want to especially call out Sammy Gonzalez for trying to take my, recent graduate, hard earned money and giving me a vehicle that cannot pass smog, cannot be legally sold, and had the codes cleared in order to maintain the image of a good decent car. I drove 4 hours to get here and spent $120 on a local Toyota mechanic to do a prepurchase inspection. Best $120 I ever spent. Awful place and people. read more

Tryed to get oil changed at there"Express" lube for three days. All three days had a +2 hour wait. Why call it express? I tried to make an appointment but was told to just walk in. All the workers looked like they were just hanging out. Only one guy looked like he was working. My first oil change was supposed to be free but to Hell with this place. I rather pay and get express and good service elsewhere!!! read more

By far the best experience my wife and I had purchasing any used or new vehicle. Martin Light our salesperson was hands down the most honest, laid back and helpful individual we've dealt with. If you're an informed buyer and are willing to negotiate within reason...so will they! We got a great price and a great rate. We never felt pressured or lied to. No hidden added fees at closing either! They are one of the only places that offer a 20 year-250,000 mile power train warranty at no extra cost. Make sure you go and see what they have if you're interested in purchasing a vehicle. read more

This review is for the whole dealership from management, sales, and service. I am from out of town but got stuck in Bakersfield when my 2001 Honda Accord finally reached it's end of life. I was desperate to figure out my next steps of how to scrap my Accord in Bakersfield and get my family back home to the San Francisco Bay Area. I was at a total loss of what to do, but everyone I engaged with at the dealership was super helpful and friendly. I felt welcomed and excellent customer service was provided by each employee I spoke with. Eventually, I was offered a solution to my problem and return home safely and in a timely manner. If it wasn't for the fantastic experience at this dealership while I was dealing with my personal trauma of parting with my Accord of 20 years, I don't think I would have been able to manage the chaos involved with figuring out how to "abandon" my Accord (the title was transferred to another "owner") and get my family back home without my cherished Accord. Thank you Barber Honda for taking care of me while I parted ways with my beloved Accord. 100% 5 stars for excellent customer service! read more

I took my car in to have my AC checked and they did a diagnostic on the car, checking a bunch of different things. So, I get the car back with a note that several oils etc. should be changed and the cabin filter and air filter should be changed (I did them both myself this past summer) They told me there was a leak at the condenser on my AC and it would cost $1,000 to repair! I declined at this time as I believe that is way too much. I get the car home and it is making a strange noise so I look under the hood. The "mechanic" left the air filter out of the holder and the holder was drawing unfiltered air into the engine. I guess there is no quality control here and at $150 for a diagnostic, I will never take my car back to them and probably won't buy another Honda, at least not there. Not happy. read more

Service area sucks ass! Gave them my information and an updated number. I received a text to which I texted back to continue to receive updates on the vehicle. We waited over two hours after my appointment. When I went back inside the office and asked him if the vehicle was ready.--- I seen my paperwork along with my keys. The gentleman inside continued to state that the vehicle wasn't ready and waited for another 45 minutes. I went back inside, and I asked the young lady about my car that their text messaging system wasn't working and that was probably the reason why I didn't get notified--which was bullshit lie because I got a text message from them. that the vehicle had already been ready for over an hour and a half ago. the guy apologized saying that he thought it was someone else car. WTF! I don't need apologies I need solutions- fix the fact that my time was wasted even after arriving early for my appointment-don't blame it on the messaging system-it worked fine. Instead offer something for your service mistakes. read more

Tl;Dr Went in for emergency fix on our way to LA, replaced part, we left, and CEL, VSA and ! Lights still went off. Props to the advisor for being paitent with us. Everyone else there can suck a fat dick. Was on my way to LA for a weekend trip from the SF Bay Area. Along the way, my CRV hiccup'd and three lights came on, on the dash: the CEL, the VSA, and the ! lights. I pulled over to see if there was something immediately broken, but I didn't see, smell, or heard anything out of place for the engine to act like this. After pulling to the nearest stop and asking around if there is a nearby mechanic, I took a look for the closest Honda Dealership to at least give me a diagnostic reading and a possible fix if they had the part in stock. I found Barber Honda and decided to make the trek there. I walked into the service and asked if there was any available technicians to take a look at my Check Engine Light (CEL). The receptionist immediately told me that they do not do any diagnostic work on Saturdays and politely asked if I could come in on Monday. I had to politely reply that I was not from Bakersfield and that I'm currently on my way to LA from SF. She stepped out and asked the service adviser, David, and reiterated my situation. They both told me that they're pretty busy with appointments in the morning, but to come around 10am-11am to see if any openings had opened up. I came back to Barber Honda service dept at 10am, and they set me up with a tech to diagnose the CEL and see what are my options. After an hour of diagnosing, they found the issue to be this: P2646, oil pressure rocker switch. They had the part and told me it would take 45 min to replace, its now 1130am and I was excited to hear they could fix it. However, they didn't tell me it was going to take 1 hr and 45 mins to do because the techs had gone to lunch without us knowing. so after checking in 30 min later, that's when I found out they had not started working on my car. After another 15 minutes, I found the service adviser and asked what was going on. He told me its another 20 mins to do the fix, because they broke a piece off the part they were replacing. This irritated both me and my wife who's been sitting in the waiting area for almost 3 hours. The lack of transparency and communication to the customers was not translated well and almost made us want to head back to SF. This was not the worst part though. We finally got the car, paid for their services (we also got a 10% discount), and we left the dealership finally about 200pm. As soon as we hit the grapevine past Tejon Ranch, the issue came back with the same indicators. I ended up muscling it through to make it to LA, which we only had to stop twice. After we made it to our friend's house in San Pedro, and after I calmed down, I looked up if other CRV owners had the same issue. Luckily enough someone did and wrote up a fix as well. Lesson Learned, don't freak out and look it up later. here is the fix http://www.crvownersclub.com/forums/19-maintenance-service/12759-code-p2646-vsa-related.html#/topics/12759?_k=9ne82l NOTE TO THE MANAGERS AT BARBER HONDA: DON'T BOTHER TO SEND ME ANY CRAPPY SERVICE DISCOUNTS SINCE I'LL NEVER GO TO THIS HONDA DEALERSHIP EVER AGAIN. read more

AC went out on my 2019 Accord. I made an appointment online April 30th for May 8th at 1pm. Online there is not an air conditioning diagnostic selection available. So I selected other/tell me more and wrote in what was going on. I called the next business day May 1st to confirm I had made the correct appointment. I was assured that I had made the correct selection and the appointment was appropriate. I go to drop off the vehicle and am told that the 1pm appointment I made is incorrect and that my car won't be looked at today. Diagnostic appointments need to be scheduled before 10am. I will have to leave it overnight for it to be looked at tomorrow. I scheduled this appointment a week in advance as I have a 6 week old infant and need to coordinate a ride for us. I am so disappointed in the Barbara Honda Service Department. I would recommend that a courtesy call be made to customers who select other/tell me more to confirm the purpose and appropriateness of the appointment but I did that myself and my time was still wasted regardless. read more

If I could leave zero stars I would. This is the worst repair shop ever. They kept the car for two months and didn't repair all the damage. I had to go back and they kept it for 3 months. When I got it back it had an extra 600 miles on it. They had put the mileage on the paperwork as 4500 miles. It has less than 2000 miles. It had less than 1300 when I took it to the shop. When I got it back they had broken the clips on the side panels. They also didn't bother to tighten the cables to the battery which ended up ruining the battery which cost me to replace. Barber Honda is the pits and I will NEVER EVER take my car there again. read more

Buying a used Toyota here wasn't too bad. They only gave me one key but after some prodding they were able to locate the second key. The big problem has been the extended warranty I bought from them. . I Went back-and-forth between Honda and the extended warranty company to get them to honor the zero deductible and when leaving the car was told it would take all day to diagnose, which would include probably sending it out to Toyota. When discussIng this later with the financial department they were able to arrange a loaner car, which availability of the service department did not inform me. I'm now waiting for them to call when one is available. I assume they're hoping I will give up and just pay the deductible to take it directly to Toyota, which has a great service department and will probably end up working on the car for Honda anyway. read more

On our family road trip the a/c went out in my car. We had a 3 year old and it was 90 degrees and we still had 3 hours left to our drive. The service department at Barber Honda was booked for the next two days so we had to leave our car there for the weekend and get a rental. Dustin Kryger in service went above and beyond to help us out. He was genuinely concerned about our situation and did everything in his power to take care of us. It's very unnerving to be in an unfamiliar town with car troubles but Dustin made us feel like we were in The right hands. Not only was our car ready for pickup on our drive back home, but he even called the next day to make sure we got home safe. I can't say enough about the amazing service we received at Barber Honda! Dustin's customer service skills should be recognized and praised! Thanks again!! read more

Scheduled and appointment for 11:30 am for an A13 service for my Honda Civic EX-T. Came in around 11:19 am. Was told that they would be a lunch from 12pm-1pm and I wouldn't receive my car until 1:30pm. I said that is fine I can wait until then i just need to let me manager know I'll be a little late. I go to the front at 1:30pm to check if something is wrong. The very nice girl in the front(Wendy) took it upon herself to check for me and returns around 1:40pm to tell me that it would be ready in 30 minutes. Received my car at 2:10pm Three stars because Wendy went out of her way to find out what was happing and apologizing for the inconvenience. Staff was really nice even though they were backed up. read more

If I could give no stars I would. I bought my son's car from this location. A month later there was a chip in the windshield. We order the part and had them schedule everything. I get to the appointment walk in early and they tell us we have to pull the car around and wait in line, so we did. From there they checked us in and then we had to go inside. They then told me I was going to have to pay for the glass to be installed and calibration. So 1400 hundred dollars later for a windshield which is absolutely ridiculous!!!! I said fine just wanted to get it done my son is in college I have work. We dropped the car off at 815 am. I haven't gotten a call it is now 4 pm and I call and ask because the service department is closing soon and they tell me it won't be ready until the morning. I have work tomorrow and I think it's so inconsiderate that they did not called to tell me. This should take no longer then one hour and now it's taking two days! I am extremely dissatisfied and will never be returning to this location! read more

In the past my experience at Barber has been satisfactory. But this time I'm upset, I took my car 3K miles ago for a brake check and was advised that my front brakes were okay at 4 , even tho the sensor was touching the rotor. Forward to yesterday, I took in again and they told me that I needed to replace the rotors because they are scratched. They misdiagnosed it the first time and now I have to pay over $600.00 to replace the brakes?? Not cool read more

My review is for the Barber Honda Service Department. I had to replace the battery on a 2010 Honda Fit. Once replaced it is necessary to reprogram the radio due to an anti theft device. I tried several times using the Honda Tech folks to no avail. I called Barber Service and spoke to Susan. She told me to bring it in and she'd help me. Not only was Susan super helpful, she reset the radio herself! In under 5 minutes! Outstanding service and Susan is my hero! Thank you! read more

I just moved here to Bakersfield and I had an appointment today for an oil change but ended up doing back at home before I moved. When I got settled I noticed the bottom shield on the bottom of the car had clips missing and the whole piece was dangling. Since I had an appointment I came into to get it looked at and Dustin greeted and got straight down to work. Man within minutes he was done I was very happy he just went the extra mile and took care of it like that. I appreciate it his hospitality.! Go see DUSTIN here he is the best! read more