I've been going to Ferrell's Auto Repair for seven years straight, and that should tell you how…read moremuch I trust these guys. Up until recently, I'd never even broken down in my car. But then last month, it happened twice in three weeks--first time was my old radiator finally giving out, and the second time was a brake issue. Both times were terrible timing, and I really needed my car back fast. Even without an appointment, they fit me in, got the parts quickly, and had me back on the road way faster than I expected. That kind of service under pressure is rare. I was so grateful that they understood the predicament I was in and they, as per usual, took great care of me. Bottom line: I've always felt totally comfortable with the work they do, and it's always a pleasure dealing with everyone there. Ferrell's is the real deal. I greatly appreciate them and their work as well as their work ethics. J Lynn

Did a very nice job with servicing both our cars for oil changes. They could have adjusted the…read morebrake by giving me a quick call for authorization while it was there but left that for another appointment (which is a 60 mile round trip) and another half day out of our busy schedule.

A five month project...........These guys fixed it in 5 minutes!…read more Not kidding. 7 mechanics couldn't fix it! These chaps called me back within 15 minutes!

Always willing to help. These guys know what they are doing and their work is too notch. Great car…read moredoctors!!!

Colony auto is run well by honest people. I take all my vehicles to them and trust them. My work…read moretruck was recently in their shop with a mystery leek. I can't have leeks as I drive to clients homes. They found the leek and fixed it quickly to get me back in business!

We've been taking our cars here for nearly 8 years, and we've been very happy. I'll put the…read moredownside first: in my view, Colony is 15-20% more expensive than the lowest price you could find for the same service elsewhere. What makes it worth it are: (1) they are totally honest and won't rip you off (tell you that you need service you don't really need, sell you bad quality or used parts, etc.); (2) they keep careful records so you know what's coming up and why (and so you don't get two radiator flushes in 3 months like I did at another shop that doesn't keep good records); (3) the work is done right, and in the time-frame they quote. You pay a little more, but you get peace of mind and a car that works right. In my mind, that's a totally reasonable bargain.

This place is so awesome…read more Ernie is as friendly, honest and reliable as they come, and such a pleasure to deal with. He carried the tires we needed, the turnaround time was super quick, and his pricing very reasonable. Plus, Ernie was frank when he provided us with equally trustworthy referrals for other types of minor repairs we need which we really appreciate.

Bought four Goodyear Wrangler for my truck. They are an American made tire company…read more The service was excellent and the tires were priced fairly, in fact it was a better price than Costco. Good service, friendly people. I thought I had already given this review, I bought the tires i very a month ago. No problems. I will shop here again.

Had a check engine light on my hybrid q50 and was diagnosed and offered solutions within a couple…read morehours. As a girl it can be stressful going to a mechanic, because you never know. Not only was the service quick and detailed, Jonny and his team were incredibly kind. I was given a car to be able to go home and when my car was finished he didn't let me pay for the service they did! Which included the diagnostic, oil change, a fair quote on fixes, and advice on what to do now. I am extremely grateful I found the shop and would recommend to anyone.

Jonny Prius & EV Repair- Negligence Cost Me an Engine…read moreRating: I am writing this to warn others--especially women--about the costly negligence I experienced at this shop. My car was towed here in November for overheating. I paid $565 for what I was told were the necessary repairs. However, the car overheated again almost immediately because the original problem was never actually fixed. Upon inspection, it appeared the thermostat had never been replaced. Because the shop failed to perform the initial repair correctly, my engine was severely damaged and completely failed, requiring a full engine replacement that cost thousands of dollars. When I went back, the owner tried to quote me $5,000 for a new engine to fix the damage his own negligence caused. I filed a formal complaint with the Bureau of Automotive Repair (BAR). Following their investigation, the owner was forced to refund my $565 because he could not produce a single receipt or proof of what work he had supposedly done the first time. I ended up taking my car elsewhere to have the engine replaced. Do not take your vehicle here. Their lack of transparency and failure to perform basic repairs resulted in major mechanical failure for my car.

Replaced my daughter's 2017 Nissan Maxima thermostat, which was stuck open. Part was not too…read moreexpensive. I am normally a DIY mechanic and would do something like this myself but time was a crunch before a big vacation weekend so I had this shop do it. Was referred by another shop in town- and they did the work quickly and gave me a small break on the price since they got it done faster which I appreciated.

I wasn't trilled about the cost of the repair. But they did a great job on it and the and the…read moreservice was excellent. I paid a lot and it was very well worth it! Definitely will be bringing my car back anytime it needs service.

Thanks for letting me know you were going to have a great day with me today love you too baby . I'm…read moresorry to hear that you are still working with me and I will be back soon as you know . I don't think you need to help me out anymore but I'm going back to sleep now.

My car's radiator sprung a leak while I was on a road trip, and I pulled into Atascadero. Before I…read morewent to see Donnie, I did a lot of research on what was the problem with my car, and I scanned the check engine light with my code reader (i'm a diy mechanic). I found that my radiator needed to be replaced. I went on the internet and researched how much a radiator replacement would cost, and got a high and low end estimate of how much people typically pay. I even shopped around, and got opinions in town. The job is fairly easy to do, but requires some tools, patience, and a way of safely disposing antifreeze. Armed with all my info, I went to Atascadero Radiator and spoke to Donnie. He took one look at the radiator and announced that it needed to be replaced, correctly diagnosing the problem as a crack that couldn't be patched. I told him the truth that I was on a road trip and that I was stuck in town. I did so wanting to know how this would affect the price he would quote me. Donnie didn't take the bait, and (surprisingly!) quoted me at twenty dollars above the lowest possible figure I could find, and well below other quotes in the town. I commend and respect his pricing, expertise, and honesty. His shop is messier than a pre-school classroom, but he gives off an air of thorough knowledge and hard earned experience. The work was done very quickly after receiving the part the next day, and I was on my way home. Thanks Donnie for making a crappy situation bearable, and not pilfering my wallet. I highly recommend Donnie's work. Oh, and say hi to his dog, he's a good side kick.

Great communication, clean work and customer environment, excellent maintenance completed on time…read moreas promised! I will be bringing my other Subaru here as well with confidence that it will be taking good care of! Thanks very much!

I am driving home to Oregon from SoCal when my shifter cable breaks and leaves me stranded in…read moreAltascadero on a Sunday evening. Lame. Tommy and team leaped into action and began solving my issue with great communication and knowledge. The guys at Tommy's Auto and Performance really saved my bacon and did so as if we were family, couldn't recommend them more.