I recently had my car serviced at Raceway Ford, and I couldn't be happier with the experience. From…read morethe moment I arrived, the staff was friendly, professional, and clearly focused on providing great customer service. They took the time to explain what my car needed in a way that was easy to understand, without any pressure or upselling. The service was completed on time, and everything was handled efficiently. I also appreciated how transparent they were about pricing--no surprises, which is always a big plus. It's not always easy to find a place you can trust with your car, but this experience definitely gave me confidence in coming back. I'll be returning for future maintenance and would recommend Raceway Ford to anyone looking for reliable and honest service.

Negative Stars if possible…read more I'm a Ford Guy, I take good care of my Ford's and they take good care of me. I'm new to Moreno Valley, and only about 2.5 miles up the road from "RACEWAY FORD" but after my first ( and last ) experience with them, I will NEVER go back. I'll make the 17 mile drive to "FRITTS FORD, RIVERSIDE" they are absolutely worth it, and when I purchase my next Ford ( very soon ) it'll be with them. I called the "Service Department" ( at Raceway Ford ) to have the transmission fluid changed in my truck. I spoke to Kris in the Service Dept. and he told me that I could bring in my truck either Wednesday or Thursday at 0700hrs, that he opens the shop and would take my truck to be serviced, that the service takes approximately three hours. He said they would give me a ride home and then call me when the truck was ready for pickup. He assured me that I would have it that afternoon. I told him that I would call right back to confirm an appointment with him, I then gave my name and ended the call. I called back within ten minutes and this time I spoke with Craig, I explained that I would be available for Wednesday Morning and about the conversation I just had moments before with Kris, he asked my name and confirmed my appointment for Wednesday. Wednesday Morning I arrive at 0645hrs and wait for them to open, when they do, I'm the first customer there, and as I'm prepared to drop off my truck the Associate helping me explains that there's no appointment for my truck. I explained that I spoke with Kris, gave the date and time of the call, and that I had his name locked in with the number. Immediately another Associate walks in with coffee and doughnut in hand, the person assisting me turns to him and says "Craig, did you talk to someone about a transmission service for this morning or schedule an appointment?" Craig responds "No I didn't" while looking at me. The person assisting me then turns back to me and says "that's Craig, he said he didn't speak with you" and then I asked "who's Kris, he's the first man I spoke with the other day?" Then I saw the business cards on his counter with his name on it "Kris" and I asked him "both of you spoke with me, but neither one remembers now" and he responds "I'm sorry, you can leave your truck here, it's gonna take a few days to get serviced though" he then explained that they just came out of a meeting with management because they were twenty three cars behind, and management was angry. The two Associates lied to me, then made up excuses and blamed the manager. These guys are incompetent, I immediately left. AVOID RACEWAY FORD!!! Kris and Craig will lie to you, and Kris will talk badly about his manager to the public. "Fritts Ford, Riverside" was Great, I will continue to take All my future business there, they are Very Professional, Kind and Respectful!

Huge thanks to Derek, Augie and James for helping me out with my car purchase. All 3 were very…read morehelpful, polite, courteous, and had very good customer service. I recommend them to anyone.

HUGE thanks to Anthony for helping me purchase my dream family car!! Made the sale go sooooo…read moresmooth. He gave the best customer service. He was knowledgeable and definitely knew exactly what he was talking about, energy and attitude were on point!! I would definitely recommend Riverside Honda for your future car purchase and ASK FOR ANTHONY, Riverside Honda most definitely earned a customer for life.

Great business good customer service it was a pleasure doing business with them I would recommend…read morethem to anybody and everybody

From the owner: DH Auto Sales Enterprise, situated at 1140 Massachusetts Ave in Riverside, is a reputable…read moreautomotive wholesaler.

I had a very good experience at Raceway Nissan. Everyone on the team was so helpful so friendly…read more The GM was amazing. I think that the teams professionalism stems from good leadership. I definitely recommend I walked away happy they took my trade-in and gave me a very decent price they made the car by an experience quick and effortless.

I recently attempted to get additional information about a vehicle advertised on Raceway Nissan's…read morewebsite. I sent multiple detailed emails asking very specific questions about whether the vehicle required any addendums or mandatory add-ons to complete the purchase. Despite these clear and polite inquiries, I received zero substantive responses from any actual staff member. Instead, every email triggered the same generic autoresponder stating that "someone will contact you soon." That never happened--not once, even after several follow-ups. It is extremely frustrating to be completely ignored when you are genuinely interested in purchasing a vehicle. To make matters worse, it appears that the internet manager, Liz Lopez, actively blocks or filters emails when customers ask direct questions. After sending reasonable follow-up inquiries, my emails stopped receiving even the automated acknowledgments. Blocking a potential buyer for asking standard purchase questions is shockingly unprofessional. Additionally, the dealership's AI chat system (or automated messaging service) repeatedly spammed my inbox with canned, irrelevant messages. The chatbot, identified as "Rachel Smith," provided no useful information and failed to address any of my actual questions. This is not customer service--it is automated noise designed to create the illusion of engagement without offering real assistance. This level of disregard for prospective customers is unacceptable. If a dealership cannot respond transparently to basic questions about pricing and add-ons, it raises serious concerns about how they conduct business during the rest of the buying process. Based on this experience, Raceway Nissan demonstrates very poor customer service. I would not recommend Raceway Nissan and strongly suggest looking elsewhere to avoid unnecessary frustration.

Jonathan from AutoXit was extremely pleasant to work with from start to finish of selling my car…read more It's my first time doing anything like this as I've always traded in or sold my cars directly at a dealership, so obviously thoughts of legitimacy arose. The TLDR: this is legit and the process was better/faster than going through a dealer. Highly recommend! I'm located in NorCal but Jon made it happen by booking a flight basically the next day upon the sale agreement. Communicated with me through the entire process which was comforting to know that this was real and that I could trust him. Unlike going through a dealership, this process was made extremely easy and almost effortless. Explained all the docs I was signing, allowed an opportunity for me to retain copies of the docs, and made the whole transaction super smooth. Check was already made out to me and given to me during the transaction. Jon is a super chill guy and easy to talk to, but make no mistake he gets the job done and makes you feel confident in your decision to work with him. I'd highly recommend AutoXit to anyone who's on the fence of giving them a try - GIVE THEM A SHOT!! Thanks Jon!!

We sold a vehicle to these folks. They sold it to someone, but left it in our name. Now someone is…read moredriving around getting tickets in our name. Be Careful of these people !!!!

I rarely leave reviews, but this place was so deceptive I want to protect other customers. I told…read moreMoises I wanted to see a truck and would be there shortly. When I got there, the hood was up and the vehicle was running. I wanted to cold start the car, but was unable to. I drove it to get a pre purchase inspection. At the mechanic shop, when i tried to start the car, it wouldn't run. Had to call and ask for a ride back, wasted 45 minutes of my time. Turns out the battery was dead. Moises was probably jump starting the truck before I got there. Now, a dead battery isn't a big deal, but doing all that extra stuff just to sell a car is BS. Also, knowingly placing a customer in a situation where a car is malfunctioning is dangerous.

I purchased a truck from them on February 20, 2025 and on March 14, 2025 the transmission started…read moreslipping. Took it to a mechanic near my home and the transmission oil was BLACK with metal shaving in the pan. Called the warranty company and the first thing they tell me is please read your contract we only cover up to $2,500. This is something that was not told to us when we purchased the warranty. It's all smiles and oh don't worry everything is covered 100% (words out of there mouth). I understand that these are used vehicles but there is no way they inspected the transmission oil before they sold it. They would have immediately seen that the oil was bad. They said bring it back to us we will fix it without any out of pocket to you. There is no way that I am going to trust them to repair my truck. I haven't even driven the vehicle 400 miles since I bought it and it needs the transmission rebuilt. I gave them plenty of opportunity to help with the extra out of pocket that I am incurring. But according to them as of my last call to them they will not help with NOTHING. I wasn't even asking for them to pay the complete $3,000 out of pocket that I am paying. I was giving them the opportunity to help with any amount to soothe over the blow of the repair. Their claim is that the place that I took it to is over charging me for the repair. But not according to the 3 estimates that I received. At the end of the day I will repair my truck and move on but not without me leaving this review to make people aware that the warranty is NOT 100% covered as they claim to you. Don't trust the mechanics to have done a proper inspection of the vehicle before they sell them. If this review helps anyone while purchasing a vehicle here then my review has served it's purpose.

We got our first Mercedes car from the Riverside site. Liliana Duran was super helpful. She found…read morea car we didn't know we needed it. She helped us to get a really good deal. She has been very responsive and helpful.

DO NOT BUY A CAR HERE !!!! They sold me a warranty for…read more$4610. Said it was for seven oil changes.. Come to find out it was for only three and I didn't even know it was for three until after my third oil change. On my contact, it says maintenance. It doesn't say how many it just says 36,000 miles or three years.. There are three different sign dates January 2 contractor signature when I bought the car January 3 when everything was acknowledged January 5 and the warranty was signed for the oil changes. Well, I wasn't there on the January 3 and I wasn't there in January 5 only January 2 . First, I was told that an email was sent to me with a pin to dock sign on my phone on 3 January. Then I was told I signed in person on the iPad at the dealership on January 3. I was misled about the oil changes. I've been trying to deal with them. I'm not sure how everything was signed without me being there or acknowledged.. When I first bought my car, the tires were bald. They had replace them. My cylinder head went out in 23,000 miles.. It's been ongoing problems and nobody there seems to care at all or will not help me. They treat me horribly. I've asked to talk to the owner over and over and their response to me is we will be handling this matter the owner will not talk to you. At first, it was hard for me to believe that the owner will be OK with any of the situation, but I guess he is and he doesn't really care from what I've been told. STAY CLEAR OF THE DEALERSHIP,!!!! They don't care only out to make money once they make the deal they don't care !!