I've always wanted to own a Crown Victoria Police Interceptor for many years. Got recommended a…read moredealership by a friend who also owns a Crown Vic. Checked out their listings and saw a super clean Vic with relatively low miles and low idle hours. Went to the dealership and met Antonio, who let me test drive it and I instantly fell in love. It was my first time financing a vehicle and Antonio helped me out and was able to get a loan through my credit union. Was super easy and quick. Would definitely recommend CarSmart and Antonio for anyone looking to purchase a vehicle.

Wow......what canI say about this dealership. Excellent? Fantastic? How about all of the above. So,…read moreI'll just be honest here. I went in with bad credit hoping that this dealership would finance me a p71 crown victoria. I didn't have high hopes because of my credit situation but, I still gave it a shit anyways. I didn't beat around the bush and neither did they. It took about 3 days in order to try to get a deal worked out for me and they went to every avenue and every corner to try to make this happen for me which let's be honest, a lot of places would have given up on me a long time ago. I get it, an old cop car through most banks would not qualify for financing BUT, it's the car that I wanted. Antonio brought me in sat me and my wife down and laid it all out on the table with nothing to hide and I not only appreciate that but, I respect that as well. That has to be the absolute fastest I've EVER gotten a car from any dealership ever! There were no hidden fees, no bs and no drama. I am beyond Appreciative for Antonio taking the time explain everything to me and my wife and for having the patience to deal with us. If you want not only a beautiful looking p71 BUT, an extremely dependable one and well that hasn't been beat to hell, this is definitely the place to go. I stand on that!

Shoutout to Jesus & David for the great service, they were very informative and helpful. Will…read moredefinitely refer my family & friends to them. Thank you very much for my new car

Compré un carro ahí que me salió defectuoso gaste todos mis ahorros ahí pague $17,000 cash para…read moretener un buen carro y no! No es justo que entre Latinos nos aprovechemos

Damian and his brother Sam got me in and out in 15 minutes on a 2005 Chevy Tahoe that I had been…read morelooking for four weeks prior. They kept the process really simple. Customer Service - 5/5 Knowledge - 5/5 Integrity - 5/5 Trust Worthiness - 5/5 Sam upgraded my tires and fixed my wheel alignment concerns and did an excellent job of down selling me because I wanted to buy a $50,000 Harley Davidson Ford F150 that I didn't need ! Adventurous Autos is going to be my first stop when it comes time to buy my son a vehicle for college!

So, had to help my daughter find a reliable AWD vehicle, and we actually INITIALLY had a very good…read moreexperience here. I messaged Sam about a particular vehicle and said we'd like to come look at it, and he also pulled out several other similar vehicles for us to look at. He told us to take it for a test drive, and take it wherever we wanted. There was absolutely no pressure to buy. My daughter really liked the first vehicle, so that's what we ended up wanting to purchase. Just use extreme caution with this place if you don't know much about cars or how to look them over. These cars come with zero warranty. He's just buying them at auctions and flipping them. Also, Sam told us he would send in the paperwork to have the car registered so we wouldn't have to hassle with that. Great. Ok. We knew there's some risk to this. After we purchased the vehicle, we drove it home, and the second we get home, it starts pouring coolant all over the place. It had a cracked radiator cap, but upon taking it to our mechanic, it was an additional $2000 to make her road worthy. Two or three weeks after our purchase, then Sam messages my daughter and gets her to Venmo $495 for registration. Seems high, yes? Yes. A couple months go by, (we purchased on Feb 6th), I see that my daughter's temporary plate is going to expire on May 7th, so I message Sam about the registration on April 21st to inquire. Here begins a month+ back and forth. He always responds to my messages, and says he will get back to me, but then doesn't do anything or get back to me. He's always nice, but nothing ever gets done. Two days ago my daughter and I go to the DMV and I message Sam on the way, to which he says that won't do me any good. Well, the DMV let me know that the fees were posted, but no paperwork was ever submitted! I forward this information to Sam and I quickly get a PHOTO of registration (at $337, mind you--a slight difference from what he charged my daughter), but a photo isn't going to do us any good. I asked to have it overnighted to us, but nothing yesterday, and nothing today. So, if you choose to buy from him, definitely do your own registration. Because it's been more than 90 days from purchase, the DMV said we have to open an investigation. Do I want to do that? No. But what choice am I left?? I mean, at this point, unfortunately, zero stars, really. This has been such a headache and hassle that was completely unnecessary. And STILL unresolved. Like I said, purchase date was Feb 6 and it is currently May 29.

This dealership is ran very poorly if you can even call it a dealership. I calling over the phone…read moreto ask about a car they had and was never given any numbers on the vehicle when I was ready to buy. The guy was rude and seemed like he didn't wanna sell a car. To top it all off after I pretty much explained to him how to do his job he hung up! Very sketchy wouldn't recommend going here!

Great small used car dealer. Kevin was communicative online and helpful in person. Highly recommend!read more

Smooth, No-Pressure Experience at CarMax Bakersfield…read more After months of visiting multiple dealerships in search of a very specific 2019 BMW 540i with the M Sport Package to replace my 21-year-old 525i, I found the right car at CarMax. From shipping the vehicle from Riverside to Bakersfield to driving off the lot, everything was straightforward and well organized. The Bakersfield team was consistently friendly and professional, and there was never any pressure--even when we declined the MaxCare extended warranty. The paperwork was handled quickly, and the entire pickup took less than two hours. Our sales associate, Keesh, was knowledgeable, attentive, and easy to work with, which made the experience even smoother. If you're looking for a transparent, low-stress way to purchase a quality used vehicle, I highly recommend CarMax Bakersfield.

If you are bringing your vehicle to CarMax Riverside for service, please be aware. My experience…read morewith this location has been the most unprofessional, frustrating, and careless service I've ever dealt with in the automotive industry. I picked up my transfer vehicle and immediately noticed cosmetic imperfections. CarMax chose to treat them under warranty, but once I got home, I found pinholes in the paint, a broken left taillight, and the start/stop service light on. I sent photos, and they scheduled me for the following week, saying they needed to "verify" the damage because they didn't trust their own service department. After inspecting the vehicle, they told me the taillight was on backorder, even though another dealer had it in stock. They insisted they had to use their local vendor. I dropped the car off the following Thursday. By Tuesday, they called saying the part was defective and needed to be reordered. They also said they couldn't handle the cosmetic work and would have to sublet it out. When I picked up the vehicle, the service advisor, Steven, gave me an excuse--but I immediately noticed they had installed a broken, used taillight. They scheduled me again. When I returned, they said the sublet shop had taken care of everything. That was not true. Upon pickup, I found new scratches and a dent. Steven said he would notify a manager. I called back and spoke with Bryan, who claimed he had multiple vendors who could fix the scratches and PDR the dent. I told him the scratches were too deep, but he insisted someone could handle it. I trusted him. The next day, I picked up the car--nothing was fixed, more damage was added from poor workmanship, and now my check engine light was on. I contacted corporate. Ariel promised a call the next day. No one called. I escalated to her manager, Dani. I told them I wanted the vehicle repaired at a certified shop because CarMax clearly didn't know what they were doing. They kept insisting I bring it back to the same location that kept damaging it. I called again and spoke with another manager, Rick, who said he could take me in--but not for nine days--even though I had already been there three times. He also admitted Steven and Bryan only told him about the warranty issue, not the damage their shop caused. Corporate was no help. I eventually reached the LGM, Tony. I explained the situation, the poor communication, and the fraudulent behavior. He said he would speak with Rick. They called me back and asked me to bring the vehicle in so they could "see the damage"--a full month after I purchased it. When I arrived, there was a man standing with his arms crossed like loss prevention. It turned out to be Bryan, the same manager who ignored my calls for five days. During the walk‑around, Rick immediately took an arrogant tone and told me, "It's a used vehicle, it will have scratches." I explained the damage occurred while the vehicle was in their possession. He claimed they had signs saying they weren't responsible for damage--signs meant for customers browsing the lot, not for service vehicles. He then asked how I knew the damage happened there. I asked why they attempted to fix it if they didn't cause it. He said it was "a courtesy." Their "courtesy" caused even more damage. When I tried speaking to Tony, he stayed silent while Rick dominated the conversation. Bryan then inserted himself, accusing me of being aggressive. When I told him he needed to be demoted, he became hostile, breathing heavily, and had to be physically held back by the other managers while threatening me. In the end, they told me I could either drop the vehicle off again for the check engine light or pay my deductible and go elsewhere. It has now been a month, and no one has called me back regarding the damage they caused, despite promising they would. CarMax Riverside has shown zero accountability, poor workmanship, dishonest communication, and unprofessional behavior from multiple managers. Rick needs training or demotion, Tony needs to retire, and Bryan should not be in a management position at all. Bunch of clowns.

Bought a Genesis coupe 1 year ago from them. Went to…read moreinspect it and everything seemed fine. Did notice the wheel locks on the vehicle and I was told the lock was inside the car. Decided to buy the car the next day and did mention the lock again to Jawad , the person who attended me. I was assured that the lock was inside the vehicle. It's my part my fault for trusting them with it and not looking myself but there was in fact no lock. Had to pay to get them removed which was the first issue. $50+ per tire so total of 200$ to get em removed. 2 days later after having the car parked , I was going to take it out to use and noticed the brakes were not grabbing like the first day I bought it. Checked the brake level and it for some reason was not existent. There was none in the reservoir. Filled it up again and almost had a close call later that day. Checked again and all the liquid was gone in the matter of 2-3 hours of it parked. A vehicle with less than 20 miles of being bought had brake issues already ??? Had it checked out and the reservoir was leaking all the oil out. The reservoir was not original which means it was replaced before and they didn't install it correctly. They assured me as well that their in home mechanic checks every vehicle to make sure they are in working order. My life could have been ended due to a fault vehicle bought from their dealership. $300+ for that job... The wheel lock was not much of an issue but brakes .... Total paid in the first 3 days of owning the vehicle was $500+ dollars for stuff that shouldn't even be an issue if they do what they say they do. Don't buy from this dealership if you admire your own life. Don't trust their lies. Not worth it.

Sold Me a Faulty Car - Zero Accountability…read more I purchased a Scion FR-S from Jawad Baloch at Skyline Auto Group, and it has been a complete disaster from day one. On the way home from the dealership, the rear bumper nearly completely detached on the freeway due to it not being secured properly. That should've been my first red flag. After returning the car for repairs, I received it back only to immediately be stranded on the freeway again--this time because the gas gauge wasn't reading properly and I unknowingly ran out of gas. This car has put me in unsafe situations multiple times now, and it was supposedly "ready to drive" when I bought it. To make matters worse, my license plates--which were inside the vehicle when it was dropped off for service--were missing when the car was returned. It's been a month now and multiple attempts to contact the dealership, and I have been completely ignored. No one is responding. I had to file a police report as stolen just for any hope to get my license plates back. As if that wasn't enough, the car now has a check engine light and multiple diagnostic codes, including: * P0455 - Large EVAP system leak (so far we know the fuel pump completely gave out and the car was rapidly leaking gas.) * U0122 - Lost communication with Vehicle Dynamics Control Module * U0140 - Lost communication with Body Control Module * U0073 - Control Module Communication Bus A Off These aren't minor issues--these are critical electronic communication errors that affect the safety and functionality of the vehicle. The fact that this car was sold in this condition is absolutely unacceptable. Do not trust this dealership. Their cars are unsafe, their service is nonexistent, and they take no responsibility once the sale is done. I wish I had never done business with Skyline Auto Group.

Bought a "certified" car. It came with a leak. The manager ERIC gave me the runaround for MONTHS…read moreuntil I got the DISTRICT MANAGER involved. She then took care of everything in HOURS. ERIC is a rude, incompetent, condescending, arrogant, jerk- with 0 customer service skills. Britney ( in the loan dept) was AMAZING, she helped all she could. The district manager was spectacular! Handled it all and even covered the rental Eric said was "impossible to provide". Eric should be fired for the way he handled this. I do NOT recommend dealing with Him in any capacity. If you must go there ask for BRITNEY- she provided wonderful customer service. Edited: Lisa if YOU would like to contact me, feel free to reach out- Contact britney she has all of my information. And she knows exactly who I am so it won't be too difficult for you.

After a long day of visiting several dealerships trying to sell my vehicle, I'm very glad we…read moredecided to stop at Enterprise. From the moment we walked in, we were warmly greeted by Rick. We let him know we were only there for an appraisal, and he immediately got to work with no pressure to trade in the vehicle or purchase another one. He was efficient, professional, and respectful of our time. While some paperwork was being processed, we walked around the lot and noticed they had a great selection of vehicles; however, our main goal was simply to get rid of our car payment. We then had the pleasure of working with Ivory (I believe that was his name), who made the entire car-selling process incredibly smooth. He was professional, well-mannered, and polite throughout the experience. Enterprise ended up offering us more than what we owed on the vehicle, which made the decision an easy one. This experience also reinforced why we returned to Enterprise -- a few years ago, we purchased a different vehicle through them, and that process was just as easy, with no pressure or forced sales tactics. Every employee we interacted with was friendly and respectful, and at no point did anyone try to push us into buying a car. Overall, it was a stress-free and positive experience, and I would definitely recommend this Enterprise location.

I was pleasantly surprised to discover that Hertz Car Sales Riverside has apparently skipped the…read moreoutdated dealership playbook altogether. The entire process was easy, transparent, and genuinely stress-free. Their no-pressure, no-haggle approach was a breath of fresh air. No sales tactics, no awkward negotiations, and no feeling like you have to earn a black belt in bargaining just to buy a car. Edmund was fantastic from start to finish. Friendly, professional, knowledgeable, and incredibly easy to work with. He made us feel comfortable, answered every question, and never once made us feel pressured into anything. That's a rare find these days. Then we met with Paul in finance. Having grown up with family in the car business, I came in asking probably more questions than the average customer. Instead of getting frustrated, Paul was patient, understanding, and completely transparent every step of the way. He took the time to explain everything, never rushed us, and made sure we were comfortable before signing anything. That kind of honesty and professionalism goes a long way. This was hands down one of the easiest and most enjoyable car buying experiences I've had. If you're looking for a dealership that treats you like a person instead of a sales quota, Hertz Car Sales Riverside is it. 10/10. Five stars. I'd happily recommend them to friends and family.

So disappointed came to get my brakes fixed I was told it was my front brakes upon an hour passing,…read moreI walked outside and they told me they had to replace all my brakes & my rotors. However, the rotors wasn't there so I had to wait until they arrived, when they arrived, I was told I would have to come back another day because they were closing in 30 minutes after I set for three hours. Also no one was informing me on what was going on I found out all this information by walking outside to the service area and asking myself!! HORRIBLE SERVICE

This is the 2nd time we drove an hour and a half to buy from this dealer…read more We were very impressed by their inventory and our salesperson Zach. Zach was very knowledgeable about the Tesla and helped us make an informed decision. I will always recommend Zach to my friends and family when they are in the market.

DO NOT BUY FROM SCAM BUSINESS!!…read more You have been warned. EVERY car they sell has a $2000 add on upon purchase that you "CANNOT" take off. This is literally against California law and they have been reported. Do NOT, under any circumstances, buy from this SHADY dealer.

I'll never buy a car from another dealer. This was the best car buying experience I've ever been…read morethrough. I felt like they held my hand through the whole process and I felt so comfortable with the integrity and honesty shown. I've been looking for a specific car and I'm so glad I found inland auto exchange because they found it for me. Joey the owner was very knowledgeable about so many different makes and models and years. His warranty was so inexpensive and I will never buy another car from anyone ever again. I highly recommend inland auto exchange.

I recently bought a 2003 4runner from IAE, first Joey is a great person , then he's a super…read moresalesman. Second the car he sold me was very clean and well maintained, it was exactly what i was looking for , it took me awhile to find the right one.Third during the warranty period , any issue was professionally addressed . I highly recommend IAE , for your peace of mind car buying experience...