went online to book an appointment for my cat and then I was going to book my dog but someone text…read moreme just 1 hour before closing and i was outside doing yard work and didn't see the text that read you have until 12:00pm to pay a $25 new patient fee or we will cancel your appointment and give it to someone else. I was taken aback from this and thought if this is how they treat a new client before the appointment, I'm sure that I won't like the rest. The $25 fee didn't bother me but they were open since 7am but hey wait until just before closing and then threaten to cancel my appointment....no thank you, we'll go elsewhere

Once again this place was amazing! Thank you to the staff for helping me with my other fur baby…read more When I wasn't able to get in right away the front staff recommended some probiotics to give my fur baby. It was July 4th weekend & she said they sometimes get stressed with the fireworks so thank you for the helpful info. Shout out to the tech Karina and Dr Markley for all your help with Minnie she is on the road to recovery. I appreciate that they went over everything very thoroughly:)

If your dogs think they're family members as mine do, Nicole's is the place for them. She warmly…read morewelcomed them into her home where they had full access to lounge inside, or exercise in her nice (and clean) fenced in back yard. She even takes them for daily walks around the neighborhood. They are not kenneled and she treats them just like her own dog Mia, who is a wonderful play companion and wore my boys out! Nicole is very present and professional and takes her business seriously. I appreciated the daily text updates and pictures. No stress about leaving them with her, not even sure they wanted to come back home with me. Highly recommend, won't ever board my pupps elsewhere! Thanks Nicole!

We had a great experience with Nicole. She sent us updates and photos of Luna so we knew she was…read morehaving a great time and getting along with the other dogs. We really liked that she was able to be out and about and not cooped up in a kennel like at other boarding businesses. We will definitely use Nicole in the future!

Great with my babies and excellent grooming! I will definitely be going back, and probably taking…read morethem for doggy daycare in the future as well.

Just picked up my Shih Tzu from getting groomed here for the first time and it is absolutely the…read moreworst haircut he has ever had. New to the area so we were hopeful this place would be our new spot for grooming our pups but it definitely will not be. $100 for a 17lb dog to get a horrendous haircut.

Amy is AMAZING! The Pet Whisperer. First time we left our little man (teacup Yorkie) and we were so…read morenervous especially when he got sick a few days before we left. I advised Amy and she said no problem; she still accepted him. Amy meant it. She was reassuring and took such special care of him. Amy also sent us pictures and texts letting us know how he was doing. He had such fun and was so happy when we arrived playing with the others. The Ultimate Pet Sitter. She truly loves all her babies and your baby will be loved so well and taken care of. So glad we found her!

Amy was very caring and thorough when taking care of our two dogs while we were on vacation. She…read morekept us updated via text and kept a little journal of her visits. She was also a vet tech so had no problem in administering meds (eye drops). We also let her know that she didn't have to walk our dogs (one is a little rambunctious on walks), but she insisted on doing it for their health and happiness. Will definitely ask her to dogsit in the future! Thanks Amy!

I honestly don't like giving one star ratings but I am truthful with my reviews and this one is no…read moreexception. I hired Lauren for a second time to pet sit for 5 days, 2 scheduled visits a day, mornings 9am-11am and evenings 6pm-9pm. Even with the instructions that were on the website she uses for communication and the notes that I left around the house, Lauren didn't follow any of these things. Her services were well below poor. She came at whatever time was convenient for her meaning my pets had to wait to be fed and let outside to relieve themselves well into the late afternoon and early morning hours between 12am-130am. I left instructions on cleaning my dogs paws off before letting her come back into the house so mud was tracked on the carpet. Lauren ignored this and even made a mess herself. There was evidence that she used our bathroom and muddy shoe prints on our rug. I'm guessing because she did not adhere to the routine and schedule I had in place and paid for, my pets were very stressed and had diarrhea, not only just in the litter box but on pillows as well. If Lauren had been coming to the house regularly, she would have seen this. Had she been doing her job that she charged me for, she would have noticed the mess and my pets being stressed out and could have contacted me. My pets veterinary information is on her website and I have probiotics at home. This could have easily been cleared up but she didn't do her job properly. Halfway through the 5 days, communication was scarce. I had to contact her to figure out what was going on. She finally gave me some wacky excuses about her phone being in a repair place due to it being broken. Even if that were true (which I don't think it is) she claims that you have to put all communications in her website just in case she can't make it to a scheduled visit, that way someone else has the information. If she had people working for her, she should have someone that can relay information to her clients. Despite there being cameras all over my house with time stamps, Lauren still choose to lie to me. I caught her in several lies like the one I just described. One day my neighbor contacted me to let me know that some packages were on my porch all day (delivered early in the morning) so they brought them into their home so nobody would steal them. I asked Lauren if she had noticed any packages on my porch that morning and she said she hadn't noticed anything but would check when she came during the evening visit. Had she actually come in the morning like she was supposed to, she would have seen it. The last day she was scheduled to come by the house, she kept texting me to ask me what time I would be home. She texted me several times asking me this and I know it was because she was trying to see if she could get away with coming to my house super late again. This was the first time that entire week that she constantly communicated with me in a timely manner. When we finally did get home we noticed litter boxes were not cleaned properly, dirt/mud on the floors, carpets, and rugs. Our dog was not fed properly. Our cats were sick and stressed. My house was a mess and I never leave it like that. Nobody should have to come home from vacation and have to vacuum and do laundry. I did try to communicate with Lauren about a refund but she did not contact me back. I knew I wasn't going to hear from her so I contacted my bank and had them reverse my charges and do an investigation. About three days later, Lauren contacted me through text and said she was on vacation and didn't have any cell service (which I think is another lie, I'm sure she took a couple of days to construct an excuse). By that time, the investigation had already begun and I knew that i would never deal with her again. Moral of the story is do not hire Lauren and her company to watch your pets. They may be neglected like mine were, the risk isn't worth it!

We have hired Lauren several times in the last 6+ years. I have four dogs and they love her. One of…read morethem is on medicine and she has always been able to provide them in a timely manner. At times, we have had to leave for weeks at a time and she always comes during her scheduled meetings to make sure my dogs are well taken care of. There was a time during Covid days where she was very short-staffed and we did have a couple of problems with visits, but they were quickly resolved once we had conversations. There has been a couple of times where one of our dogs managed to get out of his kennel and since I caught it through the cameras and texted her, she has headed to my place to solve the situation. Overall, I find Lauren very responsive and willing to follow instructions. We will continue hiring her.

Loved it the other day. They had different vendors there for their anniversary. Even took…read moreprofessional photos of my dog which I loved. Even had an agility course and my dog loved it.

I took my first pup to Stephanie before she moved to her current facility. Tyson earned his CGC…read morecertificate under her training. Jenna joined day care as soon as the facility at Kenwick was opened. Lilly and Courage started daycare as soon as they were adopted. The pups love coming here. I am especially impressed by the enrichment activities provided. It is hard to make time to take the pups to a group class, and the training that they receive during their weekly visit is a real help. The pups get their share of social interaction, play, some group and individual activities. Jenna took the Reactive Rover class and really benefitted from the training. Courage is taking her first Sidekick class. Lilly will join a class soon. The owner, Stephanie, and manager, Maggie and staff genuinely love dogs. My pups love them right back. I eagerly look forward to the report card for each of my pups at the end of their visit! What happens at day care does not stay at daycare The photos are taken from the reports sent for my pups.

I have been going here for over 20 years. i have always renewed my pets meds and they were ready…read morewithin the day. Yesterday I called at 1037 to renew. Over 24 hours later no news. went by the practice today and they were not ready. Was told they had no tech to do it and they were not going to be done today. Then I called the manager and was told their policy is 24 to 48 hours and that filling sooner was a courtesy. I replied well I have never had that happen in the past 20 years. she responded it's always been the policy. plus they are short staffed. I have understand being short staffed. But it does not negate poor customer service and my feeling that since the practice was sold to corporation a couple years ago the quality of care had gone down and it's all about profit with no concern for the animals.

I wrote this original review almost 10 years ago. Our cat, Harleigh, whom I wrote about, is no…read morelonger with us. Now we have two, Gracie and Gretel, after losing our beloved Siamese Hansel yesterday. I still stand by what I said then and have grown to love this clinic even more. Dr. Peterson is our primary veterinarian. His level of care and concern for our cats are beyond reproach. We consider him and the whole staff to be part of our extended pet family. We recently worked with Dr. Doty and Dr. Peterson on Hansel, who was diagnosed with a heart murmur/heart disease as a kitten. That diagnosis was spot on, and Dr. Peterson let us know that our time with him could be limited. We had 5 great years with him. During recovery from a routine procedure this week, Hansel experienced heart failure and respiratory distress. Dr. Doty and the team proactively called the local emergency vet and worked hand in hand with them to transport him and care for him in an attempt to keep him as comfortable as possible until we had to make that dreaded decision we had to make eventually. A special thanks to Lisa, the hospital administrator, and one of the techs who created a makeshift oxygen crate and did the transport to Mission Specialty/Emergency. That was above and beyond and shows what they will do to save our pets. The follow-up and heartfelt sympathies were much appreciated. Thank you, Dr. Peterson, Dr. Doty, Lisa, and the team, for all you have done for us!

Love this place left my puppy exactly how I wanted Vanessa was really nice and giving some after…read morecare tip ,definitely would go back !

My poodle was matted, couldn't see from her long bangs. She loves running around outside and…read morerolling in the leaves so who knows what was in her coat but I could feel things. I emailed a few shops but no only responded. I finally called Le Paw and they scheduled her for two days out. Dropped her off and staff was introduced to us. They all seemed really nice and friendly. I got a call that she was covered in ticks. A couple of weeks back I left her with her mom and dad and they have ticks so I wasn't surprised. I pick her up and she's absolutely adorable. Looking like a fine poodle. They did an amazing job. The only reason I didn't give them 5 stars is because I wasn't told removing the ticks would be an additional $50! I would have agreed to it of course but when you're on a strict budget $50 is a lot. Especially in these hard times. I had to be sure I could afford her grooming before finally booking her appointment in the first place.