Melissa does such a good job with all the pets The grooming is top notch. Great location in…read moreMilwaukie OR

Needed emergency cat nail grooming and was in and out in fifteen minutes to the relief of me and my…read more19 yr old cat. Other groomers charge a fortune. Thank you gals, I'll be back

I'm writing this review so that other pets and pet owners can be spared from a traumatic…read moreexperience. I went in for a simple nail grinding, and my dog came back bleeding. First of all, when my dog showed signs of distress, the groomer immediately started scolding her, as if she was taking her stress out on my dog. Like, WTF? When I tried to step in, she walked toward the door to the back room which was super sus. I could tell the other groomer, who was working on another dog, noticed how bad the situation was getting and stepped in to help hold my dog. So I continued to monitor what was happening. When she finished, she walked toward me with a defensive attitude and said she "trimmed one of the nails too short, but it's not bleeding so it's fine." WTF? I asked her to show me which nail she meant, and she couldn't even identify it. When I saw it, it was trimmed really short and clearly looked painful. No wonder my dog was in distress. Then, as soon as I got into the car, I noticed bleeding on her back paw. I ran back in and told them my dog was bleeding, and again she got defensive, saying "Where? Where?" and tried to yank my dog's paws to check herself. When she finally saw the bleeding, she grabbed some kind of ointment or quick-stop powder and said, "Accidents happen." Uh, no. This wasn't an accident, it was incompetence. Honestly, her license should be reconsidered given her hostility toward animals and lack of technical skill. There was even more BS that came out of her mouth, but I won't bother including it here. Someone like her should not be handling pets at all. I was speechless at how unprofessional she was -- and even more shocked to learn that she is one of the owners, based on the photo here on Yelp. I would never recommend this place to anyone.

Horrible owners, do not take your pet here.....unless you want them traumatized by sitting soaking…read morewet against "the wall" which they are leashed to, to bathe, or sitting in a kennel waiting to be dried or groomed. They act as if they care, but money is the only driving factor.

I 10/10 recommend Metro! We had our Maine Coon groomed and I am beyond happy! We requested a lion…read moreshave and that's exactly what we got! Kira was extremely nice, friendly, and communicative. The ease of their services is a breath of fresh air. I would recommend this company to anyone looking for cat grooming.

Very nice and professional. Did a good job with my dog. It was too expensive for me. I should have…read moreasked the price before hand. I'm not used to Portland prices.

Chelsea is an incredible trainer. We initially brought our pup, Poppi, to her first series class,…read morewhich served as a perfect foundation for her training. The pricing is very reasonable, especially considering the detailed handouts we received that expanded on each lesson. Chelsea is a wealth of knowledge when it comes to canine behavior and motivation. I especially appreciate her focus on "consent-based" training rather than using force. We were so impressed that we booked a series of in-home sessions and will definitely be working with her again in the future!

I used one of their self-service dog bathing stations to give my Labradoodle a bath. Everything I…read moreneeded was provided - shampoo (I didn't use it because I brought my own), professional hair dryer, brushes, towels, etc. It's a bargain for $20, and they gave me a punch card good for a free 10th bath. The store and the bathing stations are spotless. Super friendly staff, too. Highly recommended!

I've been coming here for years to use the self service! It's always been great and their setup…read moregives the animals enough space. I have a sensitive dog and Dalton is so understanding of dogs and gentle with her grooming!

These guys are great! I took my guy in for a self-serve wash and wax and could not be happier with…read morethe service. Nicest employees ever!

We love coming here to self wash our pups. Super nice tubs and water pressure. Plus the staff is so…read moresweet and helpful! Thank you EarthWise

Used to be a 4-5 star, not perfect but I'd say over all great and close to home- Couple hiccups but…read moredidn't stop us from coming back, that is life. Ever since our regular groomer left it has gone from a 4 to a 3 and if they weren't so darn nice, clean and local it would be less than a 3. So here we go- Last several grooms they miss stuff, no biggy, I just go back and trim some small things up- they are dogs and moving around so I get it but my dog I know is sweet and docile so I think she is on the easier side although her hair is so kinkly curly that adds the element of hard (I am trying to be really gracious to here) but today, we picked her up and after having to shave her ears from matting she has a cut on each ear and bleeding and no one said one word so we are pretty disappointed. She is clearly uncomfortable because she isn't acting herself. Matting on her is on me, it happens sometimes even when we brush her alot....this is the first time they have ever had to shave her ears! Super disappointed that no one noticed or said anything. Again, everyone is nice, it is very clean and I do love that they have her in and out in like 90 min but they need to pay attention to the details and communicate better, especially for well over $100 appt every 6+ weeks of going there. ***Update*** Owner reached out, said they didn't see any blood but sometimes when you have that close to this area of skin shaved it can bleed, not from a cut though. And cuts happen, we get it! No one would have seen the blood unless they looked inside her ear so I want to clarify it wasn't a cut as far as we understand and we don't think they were careless w/ our pup, actually the opposite, they are very caring which is why we go there. So now that we are a day later I think my only feedback would have been that it would have been nice to be made aware this CAN happen so we were prepared and not worried when we saw the blood, super simple! We are lay people & not experts in grooming procedures around matting and what can happen. We will work harder on the ears to make sure this can be avoided in the future, it is the first time her ears had to be shaved so after 3 years we are still learning how to manage this girls kinkly curly coat. My husband thinks maybe I should have given them more time to respond but I had 2 bleeding ears and couldn't reach anyone by phone, text or email and I should have not had to wait hours to understand what was happening.

We are new to the Portland area and were looking for a groomer that could handle our Siberian…read moreHusky/Malamute insane "bust his coat every three months" hassle and our Sheltie's occasional matted coat. I am pleased to report that both my dogs were taken care of to our satisfaction and we look forward to our next visit.

Trina just did a major grooming and clean up on my Cotton du Tulear; like lots of folks, we had…read morebeen without a grooming for a LONG time. She looks perfect and when I picked her up, it was obvious that she enjoyed her time there. This is our first visit with Trina after a very strong recommendation from my neighbor who had her dog groomed here for many, many years. I would recommend her without hesitation!!

I've been taking my Chipoo mix to Ambrose since 2018 and can't recommend The Good Companion enough…read more I recently moved from Portland to the Oregon Coast and have tried some of the popular groomers out here, and I'm sorry, but they've sucked...really bad. I'm still not over the last one where they made my girl look like spongebob squarepants. I'm writing this because I'm still driving all the way to Portland after 2 years because Ambrose set the bar so high. I've yet to find anyone on the north Oregon coast that compares or makes my girl look so good. I'm convinced Ambrose has Edward Scissorhands hands bc his work is always amazing! My only complaint is that so many others have caught on and getting in with him takes twice as long now-and I'm a bad planner :-/ We love you Ambrose!

Ambrose always takes really good care of my dog. Efficient and kind service are always provided!read more

Nicole did a perfect puppy groom for Seamus' first grooming experience. She is very professional,…read morepatient, empathetic and obviously LOVES dogs. I was worried our little schnauzer would be ungroomable because of how wiggly and temperamental he can be, but she navigated him through his bath and cut even though he probably wasn't the easiest customer. We will.be coming back forever and handing out her business card to all of our friends. She is truly a gem and made our mop of a terrier look like a show dog.

Thank you so much. Walter our Doxie hates his nails clipped, but Nicole was patient and loving. We…read morealready have our next appointment booked. This is the place to take your pet.

Jamie is kind and good at what she does. She asks…read moreclarifying questions to make sure my Shih Tzu- Poodle's cut is what I want.

Have taken my 2 dogs there for past 4 years. Always a good experience. Dogs seem to look forward…read moreto all the attention. They are not fans of baths, but once they are done, they seem happy!