It was a pleasure working alongside Eric Glass, who have been actively helping us with whatever…read moreinformation we needed, ranging from window sticker, potential promotions, and updated proposals for the car of interest. John Danze, the manager, was also very friendly via text and provided us with valuable information we needed regarding specific safety packages/protection plans. It was a definite pleasure working with both Eric and John, for they both appeared motivated to help as best as they can. If you worry about putting down the $500 deposit to hold onto a car of interest, please fear not for it is refundable and Eric was quick in issuing the refund for us immediately when we couldn't proceed with the deal due to personal circumstances, unlike some other places which may prolong/delay the refund process. Thank you Eric and John for your assistance and I hope we can work together again one day in the future! Thank you for reading and best of luck!

The service department does not answer the phone so you cannot find out what is going on with our…read morecar. Poor management in service. You can count on high prices and poor communications. Stay away from this dealer. (unless you like agravation)

Thank you again for letting me visit yesterday and Mike Simon took good care of me and everything…read morewent well and he was straight forward thank you for letting me do videos on 35 years of explorer and 60 years of bronco.

They are ALWAYS so accommodating in their service department!! Between Jason, Matt & the entire…read moreteam we've had extremely pleasant experiences over the past 3 years. I would absolutely recommend them. When they tell you they're going to do something, they do. Thank you!

I was working with salesman Gary to find a popular model of Lexus in a particular color…read morecombination. He was responsive and professional to deal with. A dealer closer to my home ultimately had the car, but I would certainly recommend him to anyone looking to purchase a Lexus.

The staff in the service department are always great and provide excellent customer service…read more However, I do have concerns regarding the vehicle service itself. It seems that every time I bring my vehicle in for routine maintenance, there are additional recommendations or repairs suggested. My vehicle is a 2022, so I am concerned about the number of repairs being recommended for a relatively newer vehicle. For example, my driver side door lock was making noise, I was told that the door lock needs to be replaced. I have never had to replace a door lock in car previously. I understand that vehicles require maintenance and occasional repairs, but every time should not be a large expense. The gentleman that assists me with getting the loaner, he is welcoming and accommodating, I really appreciate his service. I value the service staff and their professionalism, but I would like to have more confidence that the recommended repairs are necessary and appropriate for the age and condition of my vehicle.

My original review was based on months of frustration after I was charged $1,500 for a roof rack…read morethat was represented as compatible with an aftermarket part, only to find out it wasn't. Communication was poor, and I felt like I was getting nowhere. Since then, the dealership stepped up. They refunded the full $1,500 and worked with me to resolve the underlying issue. I appreciate them standing behind the sale and making things right. I'm happy to update my review to 5 stars. I've always been loyal to Toyota, and because of how they handled this in the end, I fully expect to buy my future Toyotas from this dealership.

5 stars and a huge thank you to Patrick Kelly of Toyota of Turnersville!…read more Pat, thank you SO MUCH for being so patient, answering all of my questions, being so responsive and communicative. You made this truck leasing experience pressure- free and fun! Thank you, Pat for getting me an AWESOME DEAL on my Toyota Tacoma. Negotiating was pleasant and thank you SO MUCH for going to bat for me to get me such a SWEET DEAL! I highly recommend you to my friends and family, to anyone in the market for a new or certified used vehicle. Thank you for going above and beyond, you were very professional and kind!! You truly went the extra mile!! Gracie and I are so excited for our horse trailering adventures in the new Tacoma! Thank you again!

Worst service department I've ever been to. I asked 3 times to come look at the part IO needed…read morere[laced and 3 times they refused saying oh we know which one it is. The had a picture and I told them it was the wrong piece. After a month of getting the part in and waiting another 2 weeks to get service, it was wrong. By the way, the service charge was $104.00 for 1/2 hour if it had been the right part. Avoid this dealership at all costs.

When in for service appt. Mike was rude condescending and unprofessional. Service manager Tim was…read morenot much better. Refused to give me an estimate refused to work on my certified ford. Told me. I'm screwed. I would never ever go to this place. They are all about profit don't care about customers and is perhaps the most u professional interaction I have ever had kin my life would rate negative if it was an option

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

One week after getting car repaired for coolant issues it begin to overheat and was told it's the…read morewinter months and they were busy. No one returned my call. This place is a rip off and staff is unprofessional. Also they kept my car over a month.

I had an awesome experience yesterday at miller Subaru with Glenn he was straight to the point and…read morethank you for letting me do a video on the outback wilderness and and letting me sit in the magnetite gray outback in showroom

Beware, First of all be careful of salesman tactics…read more At the very end of negotiation, to close the transaction the salesman offered the Subaru auto start, find your car, app, and high he said was a few hundred dollars in value. I came to find when I was servicing my car that the option comes FREE with a trial period basically alluding he was giving me something for free. Good salesman ship but not honest negotiation. Know everything before you buy, ask questions They sell cars all week you buy every 7!or so years. Just crummy business. Other than that things awere ok

I was traveling through the area and I needed warranty repair for a thermostat that was replaced by…read moreanother shop in Texas. Ward's was able to get me in the next day, do the repair under the warranty with no problems and they actually used a better (factory-dealer) part than the original repair place. They were recommended by the warranty company and I can see why. If I lived in the area I would use them myself for all my auto repairs. Even though I didn't have to pay anything for the repair, the invoice for the repair was also less than what I was charged in Texas.

I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this…read moreone. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning.