For saying the things that the owner said in the documentary film "Billion Dollar Bully," I have a…read moretremendous amount of respect for them.

I have to thank Yelp for this one. I would have never found this place on my own and would have had…read moreto resort to the Geek Squad in my hour of desperation (oh the horror!). Granted, my laptop had been on its last legs for a while (I would go do other things while it woke up from hibernation). One afternoon, it just woudn't turn on. Oh shit! Guess who had backed nothing up? So I typed in "computer repair" into Yelp and this was the first non-Apple Store result. I will warn you, this place is not easy to get to without a car. It's in the middle of a residential neighborhood and required me to take a 20-minute ride on one of the16 series bus from either the Pentagon or Pentagon City Metro to get over here (I spared myself the Metro trek and just drove when I went to pick up my computer). Alex, the "chief geek" (his words, not mine) and owner, helped me out. He was very professional and helpful and even said he would try to fix my computer if possible, but only if it was cost-effective. He wasn't able to fix my computer, but was able to get all of my data off my hard drive. He also offered a free estimate (or rather, it went toward the cost of the data recovery) and recycled my old laptop free of charge. And he gave lots of good advice on what computer to buy next. I hope I won't actually need his services anytime soon, but I'd come back here in a heartbeat if I did. Even on the 16J.

I recently took an external hard drive that had crashed because I have valuable information in it…read more The business advertises itself as doing data recovery. I dropped off the hard drive and was told that I would get a call in a few days with a diagnosis. There are signs everywhere that there is a diagnostic fee of $59. If you get the work done, the diagnostic fee is applied to the price of the work. After a week of waiting I called to get a status. I called on a Saturday and was told to call Monday to speak to the tech. I called backkn Monday and was told the drive was too damaged for any data to be extracted. I paid the $59 fee. See snapshot from my bank statement. I threw away the receipt. I then continued looking and found a place to ship it to, free of charge. They received it and immediately contacted me back that they are able to recover data, maybe not all but guaranteed recovery. That is in the works as I write this review. This is why I didn't write the review sooner because now I know for a fact that they gave me wrong information. I would be totally fine and cool with paying a disgnostic fee to get a diagnosis. This place didn't give me that. For all I know they may not have done anything. They said the drive qould not work with any of their software. I qould be totally okay with them being honest and telling me this is what is wrong, you need these parts and it will cost this much and we do not do it. It is obvious they do not have the expertise or equiment to do data recovery unless it is simple but if that was the case I could have done it. In any event, I do not feel that this business is ethical when they charge you to tell you something can't be salvaged when I now know it can be. I am upset and sharing this so it doesn't happen to you.

Just dropped in to have a look around this small run company who builds custom computers and…read morerepairs phones tablets and computers. Manager on duty was very kind and helpful, and they had a small supply of in stock available equipment ready for purchase for business users. They do carry a number of niche business computer pieces, as well as some gaming hardware pieces - such as nvidia series GT1070 card. I would definitely feel more comfortable bringing them my hardware for computers repairs than someone like think geek or the geek squad.

The night I found that my USB files were corrupted was the same night I found Kazi. I called him…read morefirst thing in the morning and he immediately made an appointment with me to see if he could fix the problem. I had thousands of files on the drive, so the scan took a whole day, but Kazi remained very professional and his communication was awesome as he explained everything and provided me with timely updates. Unfortunately he wasn't able to salvage all of the files (something he mentioned might be the case with corrupted USB files since they are literally not backed up anywhere else). The $40 he charged me for the job was well worth it, because getting a great majority of them back instead of nothing is a success in my book; especially when I'm in the midst of launching a blog! Thanks Kazi, I'll be back!

Our adorable but evil cat ruined our Dell laptop. With his vicious little claws, he gouged out the…read more8, i, o, j, k, l, m, comma, period, alt, and space bar. Then he chewed them. Then he played hockey with them. I had ordered a new keyboard from Amazon, hoping to replace it myself. But the instructions lost me with terms like "DIMM A memory module cover" and warnings to "ground yourself by using a wrist grounding strap." I decided this was a job for professionals. Dupont Computers wasn't cheap - Our laptop was out of warranty, so the minimum labor charge was $95. But they're convenient and professional. On our way to Lauriol Plaza around the corner, we dropped the laptop off. As our brunch check arrived, Dupont Computers called my cell phone to let us know the job was done. Easy! And the new keyboard looks and works great.

These guys basically stole $50 from me. I took my computer in to have it looked at, and I was…read morepromised that within 24 hours they would do a diagnostic and that at that point I would have the choice to pay only a $45 diagnostic fee or else pay to have them fix the problem. After the diagnostic (which was not completed on time), my computer was simply working properly, so I expected to be charged only the $45 diagnostic fee. Instead, they billed me $95 for repairs, even though I was never given the promised estimate or even a proper diagnosis of the problem. I don't like being lied to or stolen from. Go elsewhere.

Once again Laptop Repair Geeks of DC came through with flying colors....this time they my son's…read moredesktop got the Blue Screen of Death and Darnell came to the rescue and fixed the issue promptly. They truly are the best of the best! Can't say enough good things about them! THANK YOU!

Great service and kept me updated daily about my computer! Picked up and dropped off my computer…read morewhich made things way easier. Darnell was extremely funny and felt safe around him as a woman in the city.

I have visited several times when the company name was still "The Eldest Geek." His business was…read moreforced to move when the building caught fire. I still use a laptop that was rebuilt when there were issues with my old one. Craig knows a lot about computers. He has a few employees who help. There doesn't seem to be any sense of urgency with finishing projects. The location isn't convenient to visit. The office seems unorganized, but repairs still get completed. Craig thinks outside the box and can solve issues that places like Best Buy could miss.

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

My experience with On The Go PC Repairs was good and the repairs were done timely -- over a two-day…read moreperiod. A very nice person from On The Go even delivered my computer to me on Saturday, when their business location downtown (a shared office space) is closed. Greatly appreciated the excellent service.

My girlfriend took her computer here to get fixed. Weekly, they promised they would either have it…read morefixed, or they would call her each Friday. For two months they never contacted her once, and would make excuses for why they have not. Completely unprofessional and would not even give a full refund. There are plenty of better options in DC.

I went in to get my iPhone screen fixed last weekend. The pricing was pretty reasonable and didn't…read moretake more than a couple of hours to fix. While I was in there, I decided to ask the main guy there about a PC rig I was building. He offered me great advice and even helped me test it out once I had put it all together. Free of charge! I can see that there are negative reviews on this company, but since this posts were made years ago, I can't see their complaints being valid now. Things change and it seems as though he is doing far better than it seems.

Beware of this Business. I have a basic laptop and bought some memory for him to install. Over…read morethe phone, he told me "$50 or $75 labor" to install the memory I bought, assuming my memory is the right item which it was. I go there and 30 minutes later he hands me a bill for more than $130 labor and denies the previous quote. He eventually reduces the amount, then tells me a story about "Chinese students" who expect him to work for free and that he "didn't expect that from me." This guy will give you quote to draw you into his shop, dramatically inflate the original quote, quote fictitious previous dialogue, then insult you when you eventually pay well above the high range of his original quote.